Setup and Quick Reference Guide
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... Tips 39 Using the Hardware Troubleshooter 39 Tips 39 Power Problems 39 Memory Problems 47 Lockups and Software Problems 48 Dell Technical Update Service 49 Dell Diagnostics 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 53 Using Microsoft® Windows® System Restore . . . 54 Using...
... Tips 39 Using the Hardware Troubleshooter 39 Tips 39 Power Problems 39 Memory Problems 47 Lockups and Software Problems 48 Dell Technical Update Service 49 Dell Diagnostics 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 53 Using Microsoft® Windows® System Restore . . . 54 Using...
Setup and Quick Reference Guide
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6 Finding Information 57 7 Getting Help 59 Obtaining Assistance 59 Fast Call for Help 60 Loading iAMT drivers on installation 60 Technical Support and Customer Service . . . . . 61 DellConnect 61 Online Services 61 AutoTech Service 62 Automated Order-Status Service 62 Problems With Your Order 62 Product Information 63 Returning Items for Warranty Repair or Credit . . . . . 63 Before You Call 64 Contacting Dell 66 Index 67 Contents 5
6 Finding Information 57 7 Getting Help 59 Obtaining Assistance 59 Fast Call for Help 60 Loading iAMT drivers on installation 60 Technical Support and Customer Service . . . . . 61 DellConnect 61 Online Services 61 AutoTech Service 62 Automated Order-Status Service 62 Problems With Your Order 62 Product Information 63 Returning Items for Warranty Repair or Credit . . . . . 63 Before You Call 64 Contacting Dell 66 Index 67 Contents 5
Setup and Quick Reference Guide
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Refer to older monitors which only support VGA and/or DVI (available at www.dell.com). When the system has booted to Windows and loaded the graphics driver, then multi-monitor support will be available during boot or when running DOS. Setting Up Your Computer Quick Setup ... VGA video connector 2 Using the DisplayPort for more information about DisplayPort. NOTE: Some devices may require an optional adapter to connect to the Dell Technology Guide for video may not be limited to the DisplayPort monitor only. Output will not be fully functional. Setting Up Your Computer 17
Refer to older monitors which only support VGA and/or DVI (available at www.dell.com). When the system has booted to Windows and loaded the graphics driver, then multi-monitor support will be available during boot or when running DOS. Setting Up Your Computer Quick Setup ... VGA video connector 2 Using the DisplayPort for more information about DisplayPort. NOTE: Some devices may require an optional adapter to connect to the Dell Technology Guide for video may not be limited to the DisplayPort monitor only. Output will not be fully functional. Setting Up Your Computer 17
Setup and Quick Reference Guide
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...instructions that shipped with the operating system installed on the screen. See the software documentation for the Dell Technical Update service, go to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any of software and hardware updates for your computer. • ...Ensure that no diagnostics utility partition has been found, run the software. Starting the Dell Diagnostics From Your Hard Drive 1 Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program.
...instructions that shipped with the operating system installed on the screen. See the software documentation for the Dell Technical Update service, go to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any of software and hardware updates for your computer. • ...Ensure that no diagnostics utility partition has been found, run the software. Starting the Dell Diagnostics From Your Hard Drive 1 Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program.
Setup and Quick Reference Guide
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... versions are listed, select the version that is optional and may not ship with your computer. 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that appears and press . 5 Type 1 to start the CD menu... and press to run, and follow the instructions on the screen. 50 Troubleshooting Tips Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is appropriate for one time only. NOTE: The next steps change the boot sequence for ...
... versions are listed, select the version that is optional and may not ship with your computer. 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that appears and press . 5 Type 1 to start the CD menu... and press to run, and follow the instructions on the screen. 50 Troubleshooting Tips Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is appropriate for one time only. NOTE: The next steps change the boot sequence for ...
Setup and Quick Reference Guide
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... device has an exclamation point (a yellow circle with a [!]) on the computer, click Continue; Reinstalling Software 51 Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your computer. a Click the Windows Vista Start button™ Computer. , and right-click b Click Properties→...
... device has an exclamation point (a yellow circle with a [!]) on the computer, click Continue; Reinstalling Software 51 Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for your computer. a Click the Windows Vista Start button™ Computer. , and right-click b Click Properties→...
Setup and Quick Reference Guide
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... screen. Returning to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If Device Driver Rollback does not resolve the problem, use System Restore (see the Windows desktop, reinsert the...4 When you see "Restoring Your Operating System" on the computer, click Continue; If it does not, start Windows Explorer, click your Drivers and Utilities media. otherwise, contact your computer to the operating state that existed before you are an administrator on page 53) to return...
... screen. Returning to enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If Device Driver Rollback does not resolve the problem, use System Restore (see the Windows desktop, reinsert the...4 When you see "Restoring Your Operating System" on the computer, click Continue; If it does not, start Windows Explorer, click your Drivers and Utilities media. otherwise, contact your computer to the operating state that existed before you are an administrator on page 53) to return...
Setup and Quick Reference Guide
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...: • Microsoft Windows System Restore returns your computer to reinstall and follow the instructions on the computer, click Continue; Manually Reinstalling Drivers 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account... Control window appears. 5 At the Welcome Dell System Owner screen, click Next. If you want to an earlier operating state without affecting data files. Restoring Your Operating System ...
...: • Microsoft Windows System Restore returns your computer to reinstall and follow the instructions on the computer, click Continue; Manually Reinstalling Drivers 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account... Control window appears. 5 At the Welcome Dell System Owner screen, click Next. If you want to an earlier operating state without affecting data files. Restoring Your Operating System ...
Setup and Quick Reference Guide
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A message appears when the operating system and factory-installed applications have been restored to factory condition. 10 Click Finish to a Previous Device Driver Version" on the computer. 2 When the Dell logo appears, press several times to complete. Using the Operating System Media Before reinstalling the operating system, try the following: • Windows Device...
A message appears when the operating system and factory-installed applications have been restored to factory condition. 10 Click Finish to a Previous Device Driver Version" on the computer. 2 When the Dell logo appears, press several times to complete. Using the Operating System Media Before reinstalling the operating system, try the following: • Windows Device...
Setup and Quick Reference Guide
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... installed at the time you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer....Microsoft® Windows® System Restore" on the screen to complete the installation. 7 Reinstall the device drivers, virus protection program, and other software. 56 Reinstalling Software If you wait too long and the operating ...system logo appears, wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: Depending on the region from CD-ROM, and follow ...
... installed at the time you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer....Microsoft® Windows® System Restore" on the screen to complete the installation. 7 Reinstall the device drivers, virus protection program, and other software. 56 Reinstalling Software If you wait too long and the operating ...system logo appears, wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: Depending on the region from CD-ROM, and follow ...
Setup and Quick Reference Guide
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... identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support NOTE: Your Service Tag/Express Service Code is a CD or • Drivers for your computer DVD that may have... shipped with your computer. Drivers and Utilities Media • A diagnostic program for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. • Desktop System Software (DSS)...
... identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support NOTE: Your Service Tag/Express Service Code is a CD or • Drivers for your computer DVD that may have... shipped with your computer. Drivers and Utilities Media • A diagnostic program for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. • Desktop System Software (DSS)...
Setup and Quick Reference Guide
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...Terms and Conditions (U.S. Document/Media/Label Contents Safety, Regulatory, Warranty, and Support Documentation This type of drivers for your computer can be found at support.dell.com. • How to configure system settings • How to remove and replace parts The ... of information may have shipped with your operating system The Dell Technology Guide is available at support.dell.com. Dell™ Systems Management Administrator's Guide The Dell Systems Management Administrator's Guide is available at support.dell.com. only) • Safety instructions • Regulatory ...
...Terms and Conditions (U.S. Document/Media/Label Contents Safety, Regulatory, Warranty, and Support Documentation This type of drivers for your computer can be found at support.dell.com. • How to configure system settings • How to remove and replace parts The ... of information may have shipped with your operating system The Dell Technology Guide is available at support.dell.com. Dell™ Systems Management Administrator's Guide The Dell Systems Management Administrator's Guide is available at support.dell.com. only) • Safety instructions • Regulatory ...
Setup and Quick Reference Guide
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... To download these steps. 1 Ensure that the computer is connected to support.dell.com. 2 Select Drivers and Downloads. 3 Select your product model and follow these drivers: 1 Navigate to a working electrical outlet and network connection. 2 Turn on (or restart) your computer. 3 When the Dell™ logo appears, press . For information on availability. After downloading the...
... To download these steps. 1 Ensure that the computer is connected to support.dell.com. 2 Select Drivers and Downloads. 3 Select your product model and follow these drivers: 1 Navigate to a working electrical outlet and network connection. 2 Turn on (or restart) your computer. 3 When the Dell™ logo appears, press . For information on availability. After downloading the...
Setup and Quick Reference Guide
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... Utilities media, 50 starting from your hard drive, 49 Dell Systems Management Administrator's Guide, 58 Dell Technology Guide, 58 DellConnect, 61 Desktop System Software, 57 diagnostics Dell, 49 documentation, 57 Dell Systems Management Administrator's Guide, 58 Dell Technology Guide, 58 Service Manual, 58 drivers, 51 Drivers and Utilities media, 57 identifying, 51 reinstalling, 51 returning to a previous...
... Utilities media, 50 starting from your hard drive, 49 Dell Systems Management Administrator's Guide, 58 Dell Technology Guide, 58 DellConnect, 61 Desktop System Software, 57 diagnostics Dell, 49 documentation, 57 Dell Systems Management Administrator's Guide, 58 Dell Technology Guide, 58 Service Manual, 58 drivers, 51 Drivers and Utilities media, 57 identifying, 51 reinstalling, 51 returning to a previous...
Setup and Quick Reference Guide
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... enabling, 60 Fast Call for Help, 60 Internet connecting, 24 setting up, 24 L license label, 58 M media Drivers and Utilities, 57 operating system, 57 memory troubleshooting, 47 N networks, 21 connecting, 21 O operating system Dell Factory Image Restore, 54 media, 55 reinstalling, 57 System Restore, 53 Operating System media, 57 operating system product...
... enabling, 60 Fast Call for Help, 60 Internet connecting, 24 setting up, 24 L license label, 58 M media Drivers and Utilities, 57 operating system, 57 memory troubleshooting, 47 N networks, 21 connecting, 21 O operating system Dell Factory Image Restore, 54 media, 55 reinstalling, 57 System Restore, 53 Operating System media, 57 operating system product...
Setup and Quick Reference Guide
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V view back, 8, 14 back panel connectors, 7-9 front, 7 W warranty information, 58 Windows License label, 58 Windows Vista Dell Factory Image Restore, 54 Device Driver Rollback, 52 Program Compatibility wizard, 48 reinstalling, 57 returning to a previous device driver version, 52 System Restore, 53-54 Windows XP Files and Settings Transfer Wizard, 25 reinstalling, 57 System Restore, 53-54 wizards Files and Settings Transfer Wizard, 25 Program Compatibility wizard, 48 70 Index
V view back, 8, 14 back panel connectors, 7-9 front, 7 W warranty information, 58 Windows License label, 58 Windows Vista Dell Factory Image Restore, 54 Device Driver Rollback, 52 Program Compatibility wizard, 48 reinstalling, 57 returning to a previous device driver version, 52 System Restore, 53-54 Windows XP Files and Settings Transfer Wizard, 25 reinstalling, 57 System Restore, 53-54 wizards Files and Settings Transfer Wizard, 25 Program Compatibility wizard, 48 70 Index
Technology Guide
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DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS - For high speed transmission, connection to 80% (non-condensing) Windows® XP, Windows Vista® Ultimate, Windows Vista® Business 32 bit/... Mbps 100BASE-TX (half-duplex) 100 Mbps 100BASE-TX (full-duplex) 200 Mbps 1000BASE-T (full-duplex) 2000 Mbps Environmental Operating temperature Operating humidity Operating System Driver Support Manageability (examples WOL, PXE..) Management Capabilities Alerting (examples ASF 2.0 AMT...) MT DT SFF RJ45 10/100/1000 Mbps Intel Gigabit LAN Connect Interface (GLCI...
DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS - For high speed transmission, connection to 80% (non-condensing) Windows® XP, Windows Vista® Ultimate, Windows Vista® Business 32 bit/... Mbps 100BASE-TX (half-duplex) 100 Mbps 100BASE-TX (full-duplex) 200 Mbps 1000BASE-T (full-duplex) 2000 Mbps Environmental Operating temperature Operating humidity Operating System Driver Support Manageability (examples WOL, PXE..) Management Capabilities Alerting (examples ASF 2.0 AMT...) MT DT SFF RJ45 10/100/1000 Mbps Intel Gigabit LAN Connect Interface (GLCI...
Technology Guide
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...(full-duplex) 2000 Mbps Max* * Depends on ring) capable Driver upgradeable V.80 Synchronous Access Mode (SAM) can be supported by software applications (not driver) 0~50 degree C 45 degree C 90% max Vista 32/64...Driver Support Manageability (examples WOL, PXE..) Management Capabilities Alerting (examples ASF 2.0 AMT...) 0° C to 55° C (32° F - 131° F) 5% ~ 85% (non-condensing) Windows® XP, Windows Vista® Ultimate, Windows Vista® Business 32 bit/64 bit, Windows Vista Home Basic, Linux WOL, PXE2.1, ACPI None COMMUNICATIONS - DELL™ OPTIPLEX™ 960...
...(full-duplex) 2000 Mbps Max* * Depends on ring) capable Driver upgradeable V.80 Synchronous Access Mode (SAM) can be supported by software applications (not driver) 0~50 degree C 45 degree C 90% max Vista 32/64...Driver Support Manageability (examples WOL, PXE..) Management Capabilities Alerting (examples ASF 2.0 AMT...) 0° C to 55° C (32° F - 131° F) 5% ~ 85% (non-condensing) Windows® XP, Windows Vista® Ultimate, Windows Vista® Business 32 bit/64 bit, Windows Vista Home Basic, Linux WOL, PXE2.1, ACPI None COMMUNICATIONS - DELL™ OPTIPLEX™ 960...
Technology Guide
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... Data Rates supported 802.11a Data Rates supported 802.11g Data Rates supported 802.11n Data Rates supported Encryption Operating temperature Operating humidity Operating System Driver Support MT DT SFF +3.0V~+3.6V, 116.6mW max Conexant SmartHSFs/LF (CX11256 & CX20493) L: 5.25'/13.325cm H: 4.73'/12.002cm L: 5.26'/13.366cm H: 3.12'/7.923cm..., TKIP, AES-CCMP 128-bit 0 - 80°C 50% to 35 ºC) Windows XP, Windows XP x64, Windows Vista 32-bit, Windows Vista 64-bit 23 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS -
... Data Rates supported 802.11a Data Rates supported 802.11g Data Rates supported 802.11n Data Rates supported Encryption Operating temperature Operating humidity Operating System Driver Support MT DT SFF +3.0V~+3.6V, 116.6mW max Conexant SmartHSFs/LF (CX11256 & CX20493) L: 5.25'/13.325cm H: 4.73'/12.002cm L: 5.26'/13.366cm H: 3.12'/7.923cm..., TKIP, AES-CCMP 128-bit 0 - 80°C 50% to 35 ºC) Windows XP, Windows XP x64, Windows Vista 32-bit, Windows Vista 64-bit 23 DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE COMMUNICATIONS -
Technology Guide
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... 24 bit RAMDAC XP: Up to 1GB shared system memory with 2GB system memory Vista: Up to 2GB shared system memory with optional riser. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE GRAPHICS/VIDEO CONTROLLER NOTE: MT supports full height card, DT supports low profile card or full height card with 4GB system memory... to DVI Display Port to VGA 1 Up to 1.7 GB of system memory may be used concurrently for multi-monitor display in the OS after the driver is loaded. 24
... 24 bit RAMDAC XP: Up to 1GB shared system memory with 2GB system memory Vista: Up to 2GB shared system memory with optional riser. DELL™ OPTIPLEX™ 960 TECHNICAL GUIDE GRAPHICS/VIDEO CONTROLLER NOTE: MT supports full height card, DT supports low profile card or full height card with 4GB system memory... to DVI Display Port to VGA 1 Up to 1.7 GB of system memory may be used concurrently for multi-monitor display in the OS after the driver is loaded. 24