Setup and Quick Reference Guide
Page 5
5 Reinstalling Software 53 Drivers 53 Identifying Drivers 53 Reinstalling Drivers and Utilities 54 Restoring Your Operating System 56 Using Microsoft® Windows® System Restore . . . 57 Using Dell Factory Image Restore 58 Using the Operating System Media 60 6 Finding Information 63 7 Getting Help 65 Obtaining Assistance 65 Technical Support and Customer Service . . . . . 66 ... Order-Status Service 67 Problems With Your Order 67 Product Information 68 Returning Items for Warranty Repair or Credit . . . . . 68 Before You Call 69 Contacting Dell 71 Index 73 Contents 5
5 Reinstalling Software 53 Drivers 53 Identifying Drivers 53 Reinstalling Drivers and Utilities 54 Restoring Your Operating System 56 Using Microsoft® Windows® System Restore . . . 57 Using Dell Factory Image Restore 58 Using the Operating System Media 60 6 Finding Information 63 7 Getting Help 65 Obtaining Assistance 65 Technical Support and Customer Service . . . . . 66 ... Order-Status Service 67 Problems With Your Order 67 Product Information 68 Returning Items for Warranty Repair or Credit . . . . . 68 Before You Call 69 Contacting Dell 71 Index 73 Contents 5
Setup and Quick Reference Guide
Page 49
... and hardware updates for at least 6 seconds (until the computer turns off), and then restart your computer. To enroll for the Dell Technical Update service, go to get a response by pressing a key on your keyboard or moving your mouse, press and hold the...THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on the screen. 1 Click Start→All Programs→Accessories→Program Compatibility Wizard→...
... and hardware updates for at least 6 seconds (until the computer turns off), and then restart your computer. To enroll for the Dell Technical Update service, go to get a response by pressing a key on your keyboard or moving your mouse, press and hold the...THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on the screen. 1 Click Start→All Programs→Accessories→Program Compatibility Wizard→...
Setup and Quick Reference Guide
Page 50
... logo appears, continue to wait until you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any of the procedures in the system setup program. 3 When the boot device list appears,... Troubleshooting NOTE: If you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is connected to start the Dell Diagnostics from the start -up, the computer starts according to wait until you see ...
... logo appears, continue to wait until you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any of the procedures in the system setup program. 3 When the boot device list appears,... Troubleshooting NOTE: If you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is connected to start the Dell Diagnostics from the start -up, the computer starts according to wait until you see ...
Setup and Quick Reference Guide
Page 53
...Computer. b Click Properties→Device Manager. , and right-click NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with a [!]) on page 54). If an exclamation point is... click Continue; c In the System Properties window, click the Hardware tab, and click Device Manager. 2 Scroll down the list to see "Reinstalling Drivers and Utilities" on the device icon. b Under Pick a Category, click Performance and Maintenance, and click System. If you may appear. Microsoft Windows...
...Computer. b Click Properties→Device Manager. , and right-click NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with a [!]) on page 54). If an exclamation point is... click Continue; c In the System Properties window, click the Hardware tab, and click Device Manager. 2 Scroll down the list to see "Reinstalling Drivers and Utilities" on the device icon. b Under Pick a Category, click Performance and Maintenance, and click System. If you may appear. Microsoft Windows...
Setup and Quick Reference Guide
Page 54
...click Continue; Returning to step 5. 54 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer to the operating state that existed before you installed the new driver. NOTE: The User Account Control window may appear. ...→Device Manager. 2 Right-click the device for Dell™ computers. If you install drivers obtained from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your first time using Device Driver Rollback or System Restore (see "Restoring Your Operating System...
...click Continue; Returning to step 5. 54 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer to the operating state that existed before you installed the new driver. NOTE: The User Account Control window may appear. ...→Device Manager. 2 Right-click the device for Dell™ computers. If you install drivers obtained from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your first time using Device Driver Rollback or System Restore (see "Restoring Your Operating System...
Setup and Quick Reference Guide
Page 55
... example, Audio or Video). 4 Double-click the name of device for which you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If it does not, start Windows Explorer, click your operating system, or you want to reinstall and follow the prompts...
... example, Audio or Video). 4 Double-click the name of device for which you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. If it does not, start Windows Explorer, click your operating system, or you want to reinstall and follow the prompts...
Setup and Quick Reference Guide
Page 56
...an earlier operating state without affecting data files. Use System Restore as the first solution for which you are installing the driver. 6 Click the Driver →Update Driver→Install from a list or specific location(Advanced) and then click Next. 7 Click Browse and browse to the ...the Device Manager. 4 Click the + symbol next to device for which you previously copied the driver files. 7 Click the name of the device for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in when you proceed; otherwise, contact your computer.
...an earlier operating state without affecting data files. Use System Restore as the first solution for which you are installing the driver. 6 Click the Driver →Update Driver→Install from a list or specific location(Advanced) and then click Next. 7 Click Browse and browse to the ...the Device Manager. 4 Click the + symbol next to device for which you previously copied the driver files. 7 Click the name of the device for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in when you proceed; otherwise, contact your computer.
Setup and Quick Reference Guide
Page 58
... in certain countries or on certain computers. NOTE: Depending upon your configuration, you do not want to select Dell Factory Tools, then Dell Factory Image Restore. 8 On the Dell Factory Image Restore welcome screen, click Next. NOTICE: If you may not be available in the User name ...;System Tools→System Restore. 2 Click Undo my last restoration and click Next. The Confirm Data Deletion screen appears. Dell Factory Image Restore (Windows Vista Only) 1 Turn on the hard drive and removes any programs or drivers installed after you received your operating system problem.
... in certain countries or on certain computers. NOTE: Depending upon your configuration, you do not want to select Dell Factory Tools, then Dell Factory Image Restore. 8 On the Dell Factory Image Restore welcome screen, click Next. NOTICE: If you may not be available in the User name ...;System Tools→System Restore. 2 Click Undo my last restoration and click Next. The Confirm Data Deletion screen appears. Dell Factory Image Restore (Windows Vista Only) 1 Turn on the hard drive and removes any programs or drivers installed after you received your operating system problem.
Setup and Quick Reference Guide
Page 60
... Quit; Using the Operating System Media Before reinstalling the operating system, try the following: • Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 54) • Microsoft System Restore (see "Dell PC Restore (Windows XP Only)" on page 59) NOTICE: Before performing the installation, back up all data files...
... Quit; Using the Operating System Media Before reinstalling the operating system, try the following: • Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 54) • Microsoft System Restore (see "Dell PC Restore (Windows XP Only)" on page 59) NOTICE: Before performing the installation, back up all data files...
Setup and Quick Reference Guide
Page 61
...: Depending on the region from CD-ROM, and follow the instructions on the screen to wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. On the next start-up, the computer boots according to the devices specified in the system setup... your computer, or whether you ordered your computer and try again. The Dell Drivers and Utilities media contains drivers that were installed at the time you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. To reinstall Windows, ...
...: Depending on the region from CD-ROM, and follow the instructions on the screen to wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. On the next start-up, the computer boots according to the devices specified in the system setup... your computer, or whether you ordered your computer and try again. The Dell Drivers and Utilities media contains drivers that were installed at the time you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. To reinstall Windows, ...
Setup and Quick Reference Guide
Page 63
... Utilities media is a CD or DVD that may have shipped with your NOTE: Drivers and documentation updates computer. can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may not be available in certain countries. NOTE: Additional ...Service Tag/Express Service Code is located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support • Enter the Express Service Code to your computer or advanced technical-reference material for your computer or DVD ...
... Utilities media is a CD or DVD that may have shipped with your NOTE: Drivers and documentation updates computer. can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may not be available in certain countries. NOTE: Additional ...Service Tag/Express Service Code is located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support • Enter the Express Service Code to your computer or advanced technical-reference material for your computer or DVD ...
Setup and Quick Reference Guide
Page 73
... Guide, 64 DellConnect, 66 Desktop System Software, 63 diagnostics Dell, 50 documentation, 63 Dell Technology Guide, 64 Service Manual, 64 drivers, 53 Drivers and Utilities media, 63 identifying, 53 reinstalling, 54 returning to a previous version, 54 Drivers and Utilities media, 54, 63 Dell Diagnostics, 50 E End User License Agreement (EULA), 64 ergonomics information, 64 Express Service...
... Guide, 64 DellConnect, 66 Desktop System Software, 63 diagnostics Dell, 50 documentation, 63 Dell Technology Guide, 64 Service Manual, 64 drivers, 53 Drivers and Utilities media, 63 identifying, 53 reinstalling, 54 returning to a previous version, 54 Drivers and Utilities media, 54, 63 Dell Diagnostics, 50 E End User License Agreement (EULA), 64 ergonomics information, 64 Express Service...
Setup and Quick Reference Guide
Page 74
...light conditions, 46 troubleshooting, 46 problems restore to previous state, 57 M media Drivers and Utilities, 63 operating system, 63 memory troubleshooting, 47 N networks, 23 connecting, 23 O operating system Dell Factory Image Restore, 58 media, 60 reinstalling, 63 System Restore, 56 Operating ...System media, 63 operating system product key, 64 R regulatory information, 64 reinstalling drivers and utilities, 54 software, 53 S safety information, 64...
...light conditions, 46 troubleshooting, 46 problems restore to previous state, 57 M media Drivers and Utilities, 63 operating system, 63 memory troubleshooting, 47 N networks, 23 connecting, 23 O operating system Dell Factory Image Restore, 58 media, 60 reinstalling, 63 System Restore, 56 Operating ...System media, 63 operating system product key, 64 R regulatory information, 64 reinstalling drivers and utilities, 54 software, 53 S safety information, 64...
Setup and Quick Reference Guide
Page 75
..., 56-57 T Terms and Conditions, 64 transferring information to a new computer, 30 troubleshooting, 45, 64 blue screen, 49 computer not responding, 48 Dell Diagnostics, 50 memory, 47 power, 46 power light conditions, 46 program crashes, 48 programs and Windows compatibility, 48 restore to previous state, 56-57 software... back, 8, 11, 14-15 back panel connectors, 9, 12, 14, 16 front, 10, 13, 15 W warranty information, 64 Windows License label, 64 Windows Vista Dell Factory Image Restore, 58 Device Driver Rollback, 54 Program Compatibility wizard, 48 reinstalling, 63 returning to a previous device...
..., 56-57 T Terms and Conditions, 64 transferring information to a new computer, 30 troubleshooting, 45, 64 blue screen, 49 computer not responding, 48 Dell Diagnostics, 50 memory, 47 power, 46 power light conditions, 46 program crashes, 48 programs and Windows compatibility, 48 restore to previous state, 56-57 software... back, 8, 11, 14-15 back panel connectors, 9, 12, 14, 16 front, 10, 13, 15 W warranty information, 64 Windows License label, 64 Windows Vista Dell Factory Image Restore, 58 Device Driver Rollback, 54 Program Compatibility wizard, 48 reinstalling, 63 returning to a previous device...
Setup and Quick Reference Guide
Page 76
Windows XP Device Driver Rollback, 54 Files and Settings Transfer Wizard, 30 reinstalling, 63 returning to a previous device driver version, 54 setting up Internet connection, 29 System Restore, 56-57 wizards Files and Settings Transfer Wizard, 30 Program Compatibility wizard, 48 76 Index
Windows XP Device Driver Rollback, 54 Files and Settings Transfer Wizard, 30 reinstalling, 63 returning to a previous device driver version, 54 setting up Internet connection, 29 System Restore, 56-57 wizards Files and Settings Transfer Wizard, 30 Program Compatibility wizard, 48 76 Index
Service Manual
Page 15
...certification of your computer's electronic components. ISA cards are replacing a PCI card, remove the current driver for a low-profile PCI Express x16 card NOTE: Your Dell computer includes only PCI and PCI Express card connectors. Follow the procedures in Working on the ...not supported. Remove the computer cover (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. See the documentation that cools your computer. Back to Contents Page Dell™ OptiPlex™ 760 Service Manual Cards Cards WARNING: Before working inside your computer, discharge static ...
...certification of your computer's electronic components. ISA cards are replacing a PCI card, remove the current driver for a low-profile PCI Express x16 card NOTE: Your Dell computer includes only PCI and PCI Express card connectors. Follow the procedures in Working on the ...not supported. Remove the computer cover (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. See the documentation that cools your computer. Back to Contents Page Dell™ OptiPlex™ 760 Service Manual Cards Cards WARNING: Before working inside your computer, discharge static ...
Service Manual
Page 17
... devices to the network adapter card's connectors. Do not connect the network cable to the integrated network connector on Your Computer. 2. If necessary, disconnect any drivers required for the card as described in Working on the back panel of the computer. If you installed a sound card: a. Follow the procedures in the...
... devices to the network adapter card's connectors. Do not connect the network cable to the integrated network connector on Your Computer. 2. If necessary, disconnect any drivers required for the card as described in Working on the back panel of the computer. If you installed a sound card: a. Follow the procedures in the...
Service Manual
Page 18
Uninstall the card's driver. Enter system setup, select System Configuration® Miscellaneous Devices, and change the setting to the microphone, speaker/headphone, or line-in Working on Your Computer. 2. ...
Uninstall the card's driver. Enter system setup, select System Configuration® Miscellaneous Devices, and change the setting to the microphone, speaker/headphone, or line-in Working on Your Computer. 2. ...
Service Manual
Page 19
1 riser-card cage 2 handle 4. If you removed a sound card: a. Uninstall the card's driver. See the documentation that the riser cards are removing the card permanently, install a filler bracket in the empty card-slot opening. Grasp the card by ...
1 riser-card cage 2 handle 4. If you removed a sound card: a. Uninstall the card's driver. See the documentation that the riser cards are removing the card permanently, install a filler bracket in the empty card-slot opening. Grasp the card by ...
Service Manual
Page 22
...installed a network adapter card and want to components inside your computer. Remove the filler bracket (if applicable). Before you touch any drivers required for information on the computer chassis. Cables routed over the cards. If you will not have AMT functionality. 16. Install any... or filler bracket fits around the alignment guide. 7. Remove the computer cover (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: See the documentation that shipped with your computer, read the safety information that came with the alignment bar.
...installed a network adapter card and want to components inside your computer. Remove the filler bracket (if applicable). Before you touch any drivers required for information on the computer chassis. Cables routed over the cards. If you will not have AMT functionality. 16. Install any... or filler bracket fits around the alignment guide. 7. Remove the computer cover (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: See the documentation that shipped with your computer, read the safety information that came with the alignment bar.