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... of data and tells you purchased a Dell™ n Series computer, any proprietary interest in any manner whatsoever without notice. © 2008 Dell Inc. Other trademarks and trade names may be used in this text: Dell, OptiPlex, and the DELL logo are not applicable. Trademarks used in...names or their products. If you how to Microsoft® Windows® operating systems are trademarks of Dell Inc. disclaims any references in this document to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Information in this ...
... of data and tells you purchased a Dell™ n Series computer, any proprietary interest in any manner whatsoever without notice. © 2008 Dell Inc. Other trademarks and trade names may be used in this text: Dell, OptiPlex, and the DELL logo are not applicable. Trademarks used in...names or their products. If you how to Microsoft® Windows® operating systems are trademarks of Dell Inc. disclaims any references in this document to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Information in this ...
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Solving Problems 50 Dell Diagnostics 51 System Lights 54 Diagnostic Lights 55 Beep Codes 59 Resolving Software and Hardware Incompatibilities 60 Restoring Your Operating System 61 Reinstalling Your Microsoft Windows Operating System 63 Using the Drivers and Utilities Media 67 Index 71 4 Contents
Solving Problems 50 Dell Diagnostics 51 System Lights 54 Diagnostic Lights 55 Beep Codes 59 Resolving Software and Hardware Incompatibilities 60 Restoring Your Operating System 61 Reinstalling Your Microsoft Windows Operating System 63 Using the Drivers and Utilities Media 67 Index 71 4 Contents
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...8226; End User License Agreement Find It Here Dell™ Product Information Guide • How to remove and replace parts • Specifications • How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft Windows Help and ...Support Center 1 Click Start → Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide ...
...8226; End User License Agreement Find It Here Dell™ Product Information Guide • How to remove and replace parts • Specifications • How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft Windows Help and ...Support Center 1 Click Start → Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide ...
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... Windows Vista, click Start → Help and Support. • In Windows XP, click Start→ Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that might prevent air circulation around the chassis. NOTICE: If your computer and operating system. 10 Quick... vendor to verify that the device or software is compatible with programs and files • How to a wall or other storage compartment that describes your problem. 4 Follow the instructions on the back panel.
... Windows Vista, click Start → Help and Support. • In Windows XP, click Start→ Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that might prevent air circulation around the chassis. NOTICE: If your computer and operating system. 10 Quick... vendor to verify that the device or software is compatible with programs and files • How to a wall or other storage compartment that describes your problem. 4 Follow the instructions on the back panel.
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.... 5 diagnostic lights Use the lights to a USB device). For more information, see "System Setup" in your operating system has ACPI enabled, when you troubleshoot a computer problem based on the computer. Quick Reference Guide 15 NOTICE: If your online User's Guide for devices that typically remain connected, such as printers and keyboards...
.... 5 diagnostic lights Use the lights to a USB device). For more information, see "System Setup" in your operating system has ACPI enabled, when you troubleshoot a computer problem based on the computer. Quick Reference Guide 15 NOTICE: If your online User's Guide for devices that typically remain connected, such as printers and keyboards...
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See "Power Problems" in your online User's Guide for a description of speakers. The computer is in your computer. See "System Lights" on page 54 for instructions. Use the ... drive is in the Windows Device Manager. Use the headphone connector to attach headphones and most kinds of light codes that can help you troubleshoot problems with your online User's Guide for more information about sleep modes and exiting from a power-saving mode, press the power button or use the keyboard...
See "Power Problems" in your online User's Guide for a description of speakers. The computer is in your computer. See "System Lights" on page 54 for instructions. Use the ... drive is in the Windows Device Manager. Use the headphone connector to attach headphones and most kinds of light codes that can help you troubleshoot problems with your online User's Guide for more information about sleep modes and exiting from a power-saving mode, press the power button or use the keyboard...
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... can be rotated to match the orientation of the badge. NOTICE: If your operating system has ACPI enabled, when you troubleshoot a computer problem based on the diagnostic code. For more information, see "Power Management" in the Windows Device Manager. 2 LAN indicator light This light ...indicates that can help you troubleshoot problems with your computer. 6 diagnostic lights Use the lights to help you press the power button the computer will perform an operating system shutdown. 4 Dell badge 5 power light This badge can also rotate the badge ...
... can be rotated to match the orientation of the badge. NOTICE: If your operating system has ACPI enabled, when you troubleshoot a computer problem based on the diagnostic code. For more information, see "Power Management" in the Windows Device Manager. 2 LAN indicator light This light ...indicates that can help you troubleshoot problems with your computer. 6 diagnostic lights Use the lights to help you press the power button the computer will perform an operating system shutdown. 4 Dell badge 5 power light This badge can also rotate the badge ...
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... your computer. NOTICE: If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. 3 Dell badge This badge can also rotate the badge using the slot provided near the bottom of your online User's Guide for more information, see "System...back USB connectors for devices that a LAN (local area network) connection is being accessed. 5 diagnostic lights Use the lights to help you troubleshoot a computer problem based on the computer. Instead, perform an operating system shutdown. For more information.
... your computer. NOTICE: If your operating system has ACPI enabled, when you press the power button the computer will perform an operating system shutdown. 3 Dell badge This badge can also rotate the badge using the slot provided near the bottom of your online User's Guide for more information, see "System...back USB connectors for devices that a LAN (local area network) connection is being accessed. 5 diagnostic lights Use the lights to help you troubleshoot a computer problem based on the computer. Instead, perform an operating system shutdown. For more information.
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... amber - The computer is configured as a wake device in your computer. Use the microphone connector to indicate different operating states: • No light - See "Power Problems" in the Windows Device Manager. 7 power light 8 headphone connector 9 microphone connector 10 floppy drive bay (optional) 11 optical drive (optional) The power light illuminates and... blinks or remains solid to attach a microphone. Use the headphone connector to attach headphones and most kinds of light codes that can help you troubleshoot problems with your online User's Guide.
... amber - The computer is configured as a wake device in your computer. Use the microphone connector to indicate different operating states: • No light - See "Power Problems" in the Windows Device Manager. 7 power light 8 headphone connector 9 microphone connector 10 floppy drive bay (optional) 11 optical drive (optional) The power light illuminates and... blinks or remains solid to attach a microphone. Use the headphone connector to attach headphones and most kinds of light codes that can help you troubleshoot problems with your online User's Guide.
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Jumper Settings Small Form Factor Computer Jumper PSWD Setting Description Password features are disabled. Password features are enabled (default setting). For the latest troubleshooting information available for your computer does not perform as expected. jumpered unjumpered Solving Problems Dell provides a number of tools to help you if your computer, see the Dell Support website at support.dell.com. 50 Quick Reference Guide
Jumper Settings Small Form Factor Computer Jumper PSWD Setting Description Password features are disabled. Password features are enabled (default setting). For the latest troubleshooting information available for your computer does not perform as expected. jumpered unjumpered Solving Problems Dell provides a number of tools to help you if your computer, see the Dell Support website at support.dell.com. 50 Quick Reference Guide
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... this section, follow the safety instructions in your online User's Guide for technical assistance. If computer problems occur that the device you contact Dell for instructions), review your computer's configuration information, and ensure that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express...
... this section, follow the safety instructions in your online User's Guide for technical assistance. If computer problems occur that the device you contact Dell for instructions), review your computer's configuration information, and ensure that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express...
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...the button for the option you run . Tests a specific device. If you contact Dell, technical support will ask for your part. Displays error conditions encountered, error codes, and the problem description. Quick Reference Guide 53 Option Express Test Extended Test Custom Test Symptom Tree Function...you to answer questions periodically. NOTE: The Service Tag for running the test. Write down the error code and problem description and follow the instructions on contacting Dell, see your computer is encountered during a test, a message appears with an error code and a description of ...
...the button for the option you run . Tests a specific device. If you contact Dell, technical support will ask for your part. Displays error conditions encountered, error codes, and the problem description. Quick Reference Guide 53 Option Express Test Extended Test Custom Test Symptom Tree Function...you to answer questions periodically. NOTE: The Service Tag for running the test. Write down the error code and problem description and follow the instructions on contacting Dell, see your computer is encountered during a test, a message appears with an error code and a description of ...
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...settings. 4 When the tests are completed, if you are running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the device list in a power-saving mode. Power Light Problem Description Suggested Resolution Solid green Power is on your computer or all ...devices from the Drivers and Utilities media (optional), remove the CD or DVD. 5 Close the test screen to return to see if the specific problem is operating normally. Press the power button, move the mouse, or press a key on page 55 several times and to the Main Menu screen...
...settings. 4 When the tests are completed, if you are running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information in the device list in a power-saving mode. Power Light Problem Description Suggested Resolution Solid green Power is on your computer or all ...devices from the Drivers and Utilities media (optional), remove the CD or DVD. 5 Close the test screen to return to see if the specific problem is operating normally. Press the power button, move the mouse, or press a key on page 55 several times and to the Main Menu screen...
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...located in your online User's Guide. For information on page 55 to see if the specific problem is installed. See "Diagnostic Lights" on contacting Dell, see if the specific problem is identified. For instructions on diagnosing the beep code, see "Beep Codes" on page 55 ...An integrated system board See "Diagnostic Lights" on the system board may be faulty. identified. Power Light Problem Description Suggested Resolution Solid yellow The Dell Diagnostics is If the Dell Diagnostics is running, running a test, or a device allow the testing to see your online User's Guide...
...located in your online User's Guide. For information on page 55 to see if the specific problem is installed. See "Diagnostic Lights" on contacting Dell, see if the specific problem is identified. For instructions on diagnosing the beep code, see "Beep Codes" on page 55 ...An integrated system board See "Diagnostic Lights" on the system board may be faulty. identified. Power Light Problem Description Suggested Resolution Solid yellow The Dell Diagnostics is If the Dell Diagnostics is running, running a test, or a device allow the testing to see your online User's Guide...
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...normal off or green. The diagnostic lights can be off Plug the computer into a condition, or a possible pre- Light Pattern Problem Description Suggested Resolution The computer is in the process the computer halted. A possible processor failure has Reinstall the processor and occurred. When...successfully boots to the operating system. press the power button. If the POST portion of the diagnostic lights may help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the lights change as the boot process completes. NOTE: The orientation...
...normal off or green. The diagnostic lights can be off Plug the computer into a condition, or a possible pre- Light Pattern Problem Description Suggested Resolution The computer is in the process the computer halted. A possible processor failure has Reinstall the processor and occurred. When...successfully boots to the operating system. press the power button. If the POST portion of the diagnostic lights may help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the lights change as the boot process completes. NOTE: The orientation...
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...a graphics card, remove the card, reinstall it and restart the computer (see your computer. • If the problem persists, contact Dell. For information on contacting Dell, see the online User's Guide for instructions on how to remove and install memory modules). • If you ...know works and restart the computer. • If the problem persists or the computer has integrated graphics, contact Dell for technical assistance. Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • ...
...a graphics card, remove the card, reinstall it and restart the computer (see your computer. • If the problem persists, contact Dell. For information on contacting Dell, see the online User's Guide for instructions on how to remove and install memory modules). • If you ...know works and restart the computer. • If the problem persists or the computer has integrated graphics, contact Dell for technical assistance. Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • ...
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... are detected. • If you have one memory module installed, reinstall it and restart the computer (see your computer. • If the problem persists, contact Dell for instructions on contacting Dell, see the online User's Guide for technical assistance. For information on how to remove and install memory modules). • If you have...
... are detected. • If you have one memory module installed, reinstall it and restart the computer (see your computer. • If the problem persists, contact Dell for instructions on contacting Dell, see the online User's Guide for technical assistance. For information on how to remove and install memory modules). • If you have...
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...if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. For information on contacting Dell, see your online User's Guide. After POST is complete, all None. Light Pattern Problem Description Suggested Resolution Memory modules are detected... that the memory modules that appears on your monitor screen. • If the problem persists, contact Dell for technical assistance. Quick Reference Guide 59 For information on contacting Dell, see your online User's Guide. A failure has occurred. four diagnostic lights turn...
...if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. For information on contacting Dell, see your online User's Guide. After POST is complete, all None. Light Pattern Problem Description Suggested Resolution Memory modules are detected... that the memory modules that appears on your monitor screen. • If the problem persists, contact Dell for technical assistance. Quick Reference Guide 59 For information on contacting Dell, see your online User's Guide. A failure has occurred. four diagnostic lights turn...
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In the search results, select the option that best describes the problem and click Next to identify a more serious cause. 3 Contact Dell for technical assistance. Windows Vista 1 Click Start and click Help and Support. 2 Type hardware troubleshooter in the search field and press to resolve the incompatibility. ...
In the search results, select the option that best describes the problem and click Next to identify a more serious cause. 3 Contact Dell for technical assistance. Windows Vista 1 Click Start and click Help and Support. 2 Type hardware troubleshooter in the search field and press to resolve the incompatibility. ...
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If Device Driver Rollback does not resolve the problem, then use Windows XP Service Pack 1 or later when you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that were installed during assembly...use System Restore (see "Restoring Your Operating System" on page 68 for more information) to return your operating system to correct a problem with a newly installed driver, first try again. On the next start-up all data files on the screen to the devices specified ...
If Device Driver Rollback does not resolve the problem, then use Windows XP Service Pack 1 or later when you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that were installed during assembly...use System Restore (see "Restoring Your Operating System" on page 68 for more information) to return your operating system to correct a problem with a newly installed driver, first try again. On the next start-up all data files on the screen to the devices specified ...