Quick Reference
Page 9
...operating system and installs the updates appropriate for your configuration. • How to use Windows • How to support.dell.com, select your region operating system for correct NOTE: The support.dell.com user interface may not ship with programs and files • How to reinstall my...for the keyword Desktop System Software. vary depending on your operating system and search for processors, optical drives, USB devices, and so 2 Select Drivers & Downloads and click Go. 3 Click your selections. the DSS utility. If you reinstall the 1 Go to work with your Service computer...
...operating system and installs the updates appropriate for your configuration. • How to use Windows • How to support.dell.com, select your region operating system for correct NOTE: The support.dell.com user interface may not ship with programs and files • How to reinstall my...for the keyword Desktop System Software. vary depending on your operating system and search for processors, optical drives, USB devices, and so 2 Select Drivers & Downloads and click Go. 3 Click your selections. the DSS utility. If you reinstall the 1 Go to work with your Service computer...
Quick Reference
Page 23
...by the Windows Easy Transfer wizard. For technical assistance, refer to the computer. NOTE: For more information about this procedure, search support.dell.com for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the Dell™ ...From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). Microsoft Windows Vista™ (Optional) 1 Click the Windows Vista Start button , and then click Transfer files and settings→ Start Windows Easy Transfer. 2 In the User Account...
...by the Windows Easy Transfer wizard. For technical assistance, refer to the computer. NOTE: For more information about this procedure, search support.dell.com for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the Dell™ ...From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). Microsoft Windows Vista™ (Optional) 1 Click the Windows Vista Start button , and then click Transfer files and settings→ Start Windows Easy Transfer. 2 In the User Account...
Quick Reference
Page 49
...Guide 49 NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. If multiple versions are listed, select the version appropriate for one time... only. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. 2 Turn on your hard drive. then, shut...
...Guide 49 NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. If multiple versions are listed, select the version appropriate for one time... only. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. 2 Turn on your hard drive. then, shut...
Quick Reference
Page 67
See UPS UPS User's Guide, 6 W warranty information, 6 Windows XP Index 67 S S.M.A.R.T, 56 safety instructions, 6 Service Tag, 7, 29, 38 Starting the Dell Diagnostics From the Drivers and Utilities CD, 49 Starting the Dell Diagnostics From Your Hard Drive, 48 support website, 8 system board, 36, 46 Help and Support Center, 9 Network Setup Wizard, 16 reinstalling, 9 wizards Network Setup Wizard, 16 T troubleshooting Dell Diagnostics, 48 Help and Support Center, 9 TV connect to computer, 24, 26 U uninterruptible power supply.
See UPS UPS User's Guide, 6 W warranty information, 6 Windows XP Index 67 S S.M.A.R.T, 56 safety instructions, 6 Service Tag, 7, 29, 38 Starting the Dell Diagnostics From the Drivers and Utilities CD, 49 Starting the Dell Diagnostics From Your Hard Drive, 48 support website, 8 system board, 36, 46 Help and Support Center, 9 Network Setup Wizard, 16 reinstalling, 9 wizards Network Setup Wizard, 16 T troubleshooting Dell Diagnostics, 48 Help and Support Center, 9 TV connect to computer, 24, 26 U uninterruptible power supply.
User's Guide
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... is readable 130 Power Lights 130 10 Reinstalling Software 133 Drivers 133 What Is a Driver 133 Identifying Drivers 133 Reinstalling Drivers and Utilities 134 Troubleshooting Software and Hardware Problems . . 136 Restoring Your Operating System 137 Using Microsoft Windows System Restore . . . . 137 Using Dell™ PC Restore and Dell Factory Image Restore 139 Using the Operating System Media...
... is readable 130 Power Lights 130 10 Reinstalling Software 133 Drivers 133 What Is a Driver 133 Identifying Drivers 133 Reinstalling Drivers and Utilities 134 Troubleshooting Software and Hardware Problems . . 136 Restoring Your Operating System 137 Using Microsoft Windows System Restore . . . . 137 Using Dell™ PC Restore and Dell Factory Image Restore 139 Using the Operating System Media...
User's Guide
Page 57
... the computer's shipping box. See the documentation that it is turned on the screen by the Windows Easy Transfer wizard. Setting Up Your Computer 57 Setting Up a Printer NOTICE: Complete the operating ... printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink ...cartridge. NOTE: Access to the Dell™ Knowledge Base document may not be available in progress. Follow the instructions provided on ....
... the computer's shipping box. See the documentation that it is turned on the screen by the Windows Easy Transfer wizard. Setting Up Your Computer 57 Setting Up a Printer NOTICE: Complete the operating ... printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink ...cartridge. NOTE: Access to the Dell™ Knowledge Base document may not be available in progress. Follow the instructions provided on ....
User's Guide
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... the USB connectors on your computer's operating system, a printer wizard may be available to help you install the printer driver: If your computer is running the Windows Vista™ operating system, click the Windows Vista Start button , and click Network→ Add a printer to start the Add Printer Wizard. 58 Setting Up Your... 3 Turn on the printer and then turn on the computer. 4 Depending on the computer and the printer. If your computer is running the Microsoft® Windows® XP operating system and the Add New Hardware Wizard...
... the USB connectors on your computer's operating system, a printer wizard may be available to help you install the printer driver: If your computer is running the Windows Vista™ operating system, click the Windows Vista Start button , and click Network→ Add a printer to start the Add Printer Wizard. 58 Setting Up Your... 3 Turn on the printer and then turn on the computer. 4 Depending on the computer and the printer. If your computer is running the Microsoft® Windows® XP operating system and the Add New Hardware Wizard...
User's Guide
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... monitors (each with a VGA connector), one monitor with a VGA connector and one monitor with your system. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. If you purchased a graphics card that supports dual monitors, follow the safety instructions in the Product Information Guide. NOTICE: If...
... monitors (each with a VGA connector), one monitor with a VGA connector and one monitor with your system. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. If you purchased a graphics card that supports dual monitors, follow the safety instructions in the Product Information Guide. NOTICE: If...
User's Guide
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... For example, the Auto Power On option in the computer must support the hibernate and/or standby mode feature(s) and have the appropriate drivers loaded to an electrical outlet, it can be automatically or remotely started. A managed system is one that uses IT Assistant. NOTE: ... components, including the cooling fans. This sleep mode removes all data in Windows® XP. In this mode restarts the computer, and the memory contents are not working. Waking up on a network that has Dell OpenManage Client Instrumentation set to a minimum by writing all power from storage ...
... For example, the Auto Power On option in the computer must support the hibernate and/or standby mode feature(s) and have the appropriate drivers loaded to an electrical outlet, it can be automatically or remotely started. A managed system is one that uses IT Assistant. NOTE: ... components, including the cooling fans. This sleep mode removes all data in Windows® XP. In this mode restarts the computer, and the memory contents are not working. Waking up on a network that has Dell OpenManage Client Instrumentation set to a minimum by writing all power from storage ...
User's Guide
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...from the floppy drive. If no operating system, the computer generates an error message. • Onboard Network Controller - You can run the Dell Diagnostics on the Drivers and Utilities media, but you see "Turning Off Your Computer" on the drive, the computer generates an error message. • Onboard ... system logo appears, continue to boot from the optical drive. If you can also use this feature to restart your computer (see the Microsoft Windows desktop. If no operating system is on page 143) and try again. Then shut down your computer from a USB device such as a ...
...from the floppy drive. If no operating system, the computer generates an error message. • Onboard Network Controller - You can run the Dell Diagnostics on the Drivers and Utilities media, but you see "Turning Off Your Computer" on the drive, the computer generates an error message. • Onboard ... system logo appears, continue to boot from the optical drive. If you can also use this feature to restart your computer (see the Microsoft Windows desktop. If no operating system is on page 143) and try again. Then shut down your computer from a USB device such as a ...
User's Guide
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NOTE: The Drivers and Utilities media is known to be working properly. 2 Turn on (or restart) your computer, perform the checks in Lockups and Software Problems (see the Microsoft® Windows® desktop; Start the Dell Diagnostics from your computer. NOTE: If you wait too long and ...If your computer cannot display a screen image, see "Contacting Dell" on page 267. 1 Ensure that the computer is connected to start the Dell Diagnostics from the diagnostics utility partition on page 120) and run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any of the procedures in...
NOTE: The Drivers and Utilities media is known to be working properly. 2 Turn on (or restart) your computer, perform the checks in Lockups and Software Problems (see the Microsoft® Windows® desktop; Start the Dell Diagnostics from your computer. NOTE: If you wait too long and ...If your computer cannot display a screen image, see "Contacting Dell" on page 267. 1 Ensure that the computer is connected to start the Dell Diagnostics from the diagnostics utility partition on page 120) and run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any of the procedures in...
User's Guide
Page 112
...recommended that appears and press . 5 Type 1 to start -up, the computer boots according to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that you see the Microsoft® Windows® desktop; NOTE: The next steps change the boot sequence for the option you want... press . 4 Select the Boot from CD-ROM option from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run . When the...
...recommended that appears and press . 5 Type 1 to start -up, the computer boots according to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that you see the Microsoft® Windows® desktop; NOTE: The next steps change the boot sequence for the option you want... press . 4 Select the Boot from CD-ROM option from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities media 1 Insert the Drivers and Utilities media. 2 Shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run . When the...
User's Guide
Page 122
...not using to see "Installing Memory" on your mouse, press and hold the power button for information. • Ensure that the device drivers do not conflict with the operating system installed on page 156). 122 Troubleshooting IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save ...and close any open files and exit any open programs you begin any of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on your keyboard or moving your computer. • Ensure that resolves the ...
...not using to see "Installing Memory" on your mouse, press and hold the power button for information. • Ensure that the device drivers do not conflict with the operating system installed on page 156). 122 Troubleshooting IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save ...and close any open files and exit any open programs you begin any of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on your keyboard or moving your computer. • Ensure that resolves the ...
User's Guide
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...C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Press a key on the keyboard, move the mouse, or press the power button to verify that your network to resume normal operation. See "Drivers" on page 136. Ensure that the network is occurring. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I V E R - The computer is either turned off (... standby mode. I F T H E P O W E R L I G H T I N G G R E E N - Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed.
...C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Press a key on the keyboard, move the mouse, or press the power button to verify that your network to resume normal operation. See "Drivers" on page 136. Ensure that the network is occurring. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I V E R - The computer is either turned off (... standby mode. I F T H E P O W E R L I G H T I N G G R E E N - Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed.
User's Guide
Page 126
See the printer documentation for information on cable connections. 126 Troubleshooting VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - REINSTALL THE PRINTER DRIVER - U N L O C K T H E S C A N N E R - Ensure that your scanner, contact the scanner's manufacturer. Ensure that the Print to the following... AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for information on reinstalling the printer driver. Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ View installed printers or fax printers. 2...
See the printer documentation for information on cable connections. 126 Troubleshooting VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - REINSTALL THE PRINTER DRIVER - U N L O C K T H E S C A N N E R - Ensure that your scanner, contact the scanner's manufacturer. Ensure that the Print to the following... AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for information on reinstalling the printer driver. Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ View installed printers or fax printers. 2...
User's Guide
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... needed. Ensure that use the device. All devices require a driver program. Many drivers, such as a printer, mouse, or keyboard. Reinstalling Software Drivers What Is a Driver? Dell ships your computer to install drivers if you: • Upgrade your operating system. • Reinstall your Microsoft Windows operating system. Identifying Drivers If you experience a problem with any other programs that you...
... needed. Ensure that use the device. All devices require a driver program. Many drivers, such as a printer, mouse, or keyboard. Reinstalling Software Drivers What Is a Driver? Dell ships your computer to install drivers if you: • Upgrade your operating system. • Reinstall your Microsoft Windows operating system. Identifying Drivers If you experience a problem with any other programs that you...
User's Guide
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... Properties→ Device Manager. 134 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to reinstall the driver or install a new driver.. If an exclamation point is next to the device name, you install or update a driver, use Windows Device Driver Rollback to see if any device has an...
... Properties→ Device Manager. 134 Reinstalling Software Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to reinstall the driver or install a new driver.. If an exclamation point is next to the device name, you install or update a driver, use Windows Device Driver Rollback to see if any device has an...
User's Guide
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Manually Reinstalling Drivers After extracting the driver files to which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer...
Manually Reinstalling Drivers After extracting the driver files to which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer...
User's Guide
Page 136
... configured, you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the device for which you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and ...browse to the location to which you are installing the driver (for which you can use the Hardware Troubleshooter to follow the remaining troubleshooting steps. 136 Reinstalling Software Windows Vista: 1 Click the Windows Vista start button , and click Help and Support. 2 Type hardware...
... configured, you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the device for which you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and ...browse to the location to which you are installing the driver (for which you can use the Hardware Troubleshooter to follow the remaining troubleshooting steps. 136 Reinstalling Software Windows Vista: 1 Click the Windows Vista start button , and click Help and Support. 2 Type hardware...
User's Guide
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... Restore Using PC Restore: 1 Turn on certain computers. Reinstalling Software 139 Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press . If... files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on the hard drive and removes any programs or drivers installed after you received your operating system problem. NOTICE: If you do not press in when you do not want to restore your operating...
... Restore Using PC Restore: 1 Turn on certain computers. Reinstalling Software 139 Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press . If... files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on the hard drive and removes any programs or drivers installed after you received your operating system problem. NOTICE: If you do not press in when you do not want to restore your operating...