Quick Reference Guide
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... You Begin 20 Mini Tower Computer 21 Desktop Computer 23 Inside Your Computer 24 Mini Tower Computer 24 Desktop Computer 27 Solving Problems 30 Dell Diagnostics 30 System Lights 33 Diagnostic Lights 34 Beep Codes 37 Resolving Software and Hardware Incompatibilities 38 Using Microsoft Windows XP System Restore 38 Reinstalling Microsoft Windows XP 39 Using...
... You Begin 20 Mini Tower Computer 21 Desktop Computer 23 Inside Your Computer 24 Mini Tower Computer 24 Desktop Computer 27 Solving Problems 30 Dell Diagnostics 30 System Lights 33 Diagnostic Lights 34 Beep Codes 37 Resolving Software and Hardware Incompatibilities 38 Using Microsoft Windows XP System Restore 38 Reinstalling Microsoft Windows XP 39 Using...
Quick Reference Guide
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...is configured as a wake device in the Windows Device Manager. To exit from a power-saving mode, see your computer, see "Diagnostic Lights" on page 34). 7 power button Press this button to attach headphones. • Green - For more information, see "System...devices that can help you connect occasionally, such as printers and keyboards. 6 diagnostic lights Use the lights to help you press the power button the computer will perform an operating system shutdown. 8 power light The power light illuminates and blinks or remains solid to the network. 12 Quick Reference Guide
...is configured as a wake device in the Windows Device Manager. To exit from a power-saving mode, see your computer, see "Diagnostic Lights" on page 34). 7 power button Press this button to attach headphones. • Green - For more information, see "System...devices that can help you connect occasionally, such as printers and keyboards. 6 diagnostic lights Use the lights to help you press the power button the computer will perform an operating system shutdown. 8 power light The power light illuminates and blinks or remains solid to the network. 12 Quick Reference Guide
Quick Reference Guide
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...in your computer when you access the Dell Support website or call technical support. See "Power Problems" in a power-saving mode. • Blinking or solid amber - Use the lights to help you troubleshoot problems with your computer see "Diagnostic Lights" on page 34. • Green ... network and the computer. • Off - 5 power light 6 diagnostic lights 7 link integrity light 8 headphone connector 9 floppy drive 10 CD/DVD drive 11 location of light codes that can help you troubleshoot a computer problem based on the diagnostic code. To exit from a power-saving mode, press the...
...in your computer when you access the Dell Support website or call technical support. See "Power Problems" in a power-saving mode. • Blinking or solid amber - Use the lights to help you troubleshoot problems with your computer see "Diagnostic Lights" on page 34. • Green ... network and the computer. • Off - 5 power light 6 diagnostic lights 7 link integrity light 8 headphone connector 9 floppy drive 10 CD/DVD drive 11 location of light codes that can help you troubleshoot a computer problem based on the diagnostic code. To exit from a power-saving mode, press the...
Quick Reference Guide
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... help you experience a problem with your computer, perform the checks in "Solving Problems" in the Product Information Guide. NOTICE: The Dell Diagnostics works only on page 5. When to help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then contact...
... help you experience a problem with your computer, perform the checks in "Solving Problems" in the Product Information Guide. NOTICE: The Dell Diagnostics works only on page 5. When to help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then contact...
Quick Reference Guide
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... see if the specific problem is on the system board may indicate a computer problem. Solid yellow The Dell Diagnostics is running , allow the testing to see "Diagnostic Lights" on contacting Dell, see if the specific problem is identified (see "Diagnostic Lights" on page 34). For information on the keyboard to the Main Menu screen. 5 Close the test...
... see if the specific problem is on the system board may indicate a computer problem. Solid yellow The Dell Diagnostics is running , allow the testing to see "Diagnostic Lights" on contacting Dell, see if the specific problem is identified (see "Diagnostic Lights" on page 34). For information on the keyboard to the Main Menu screen. 5 Close the test...
Quick Reference Guide
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...online User's Guide. 34 Quick Reference Guide If the computer malfunctions after the computer successfully boots to the operating system. The diagnostic lights can be either vertically or horizontally oriented. recovery completion, and then restart the computer. A possible BIOS failure has occurred; ...for computer is in recovery mode. NOTE: The orientation of the diagnostic lights may help you begin any of the problem. The diagnostic lights are not lit after a successful POST, the diagnostic lights do not indicate the cause of the procedures in this section, follow...
...online User's Guide. 34 Quick Reference Guide If the computer malfunctions after the computer successfully boots to the operating system. The diagnostic lights can be either vertically or horizontally oriented. recovery completion, and then restart the computer. A possible BIOS failure has occurred; ...for computer is in recovery mode. NOTE: The orientation of the diagnostic lights may help you begin any of the problem. The diagnostic lights are not lit after a successful POST, the diagnostic lights do not indicate the cause of the procedures in this section, follow...
Quick Reference Guide
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...may not indicate a problem. • Ensure that the cables are properly connected to indicate a normal operating condition. 36 Quick Reference Guide diagnostic lights turn green briefly before turning off to the system board from the hard drive, CD drive, and DVD drive. • Check the ...without error. • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. For information on your online User's Guide. • If you have two or more memory modules installed, remove the modules, reinstall one...
...may not indicate a problem. • Ensure that the cables are properly connected to indicate a normal operating condition. 36 Quick Reference Guide diagnostic lights turn green briefly before turning off to the system board from the hard drive, CD drive, and DVD drive. • Check the ...without error. • If available, install properly working memory of the same type into your computer. • If the problem persists, contact Dell. For information on your online User's Guide. • If you have two or more memory modules installed, remove the modules, reinstall one...
Quick Reference Guide
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... system, 6 conflicts software and hardware incompatibilities, 38 cover removing, 19 E End User License Agreement, 5 ergonomics information, 5 error messages beep codes, 37 diagnostic lights, 34 system lights, 33 D Dell Diagnostics, 30 Dell support site, 7 diagnostics beep codes, 37 Dell Diagnostics, 30 documentation End User License Agreement, 5 ergonomics, 5 online, 7 Product Information Guide, 5 regulatory, 5 safety, 5 User's Guide, 6 warranty, 5 H hardware beep codes, 37...
... system, 6 conflicts software and hardware incompatibilities, 38 cover removing, 19 E End User License Agreement, 5 ergonomics information, 5 error messages beep codes, 37 diagnostic lights, 34 system lights, 33 D Dell Diagnostics, 30 Dell support site, 7 diagnostics beep codes, 37 Dell Diagnostics, 30 documentation End User License Agreement, 5 ergonomics, 5 online, 7 Product Information Guide, 5 regulatory, 5 safety, 5 User's Guide, 6 warranty, 5 H hardware beep codes, 37...
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R regulatory information, 5 reinstalling Windows XP, 39 S safety instructions, 5 Service Tag, 6 software conflicts, 38 support website, 7 system board, 25, 28 System Restore, 38 U User's Guide, 6 W warranty information, 5 Windows XP Hardware Troubleshooter, 38 Help and Support Center, 7 reinstalling, 6, 39 setup, 41 System Restore, 38 T troubleshooting beep codes, 37 conflicts, 38 Dell Diagnostics, 30 diagnostic lights, 34 Hardware Troubleshooter, 38 Help and Support Center, 7 restore computer to previous operating state, 38 system lights, 33 44 Index
R regulatory information, 5 reinstalling Windows XP, 39 S safety instructions, 5 Service Tag, 6 software conflicts, 38 support website, 7 system board, 25, 28 System Restore, 38 U User's Guide, 6 W warranty information, 5 Windows XP Hardware Troubleshooter, 38 Help and Support Center, 7 reinstalling, 6, 39 setup, 41 System Restore, 38 T troubleshooting beep codes, 37 conflicts, 38 Dell Diagnostics, 30 diagnostic lights, 34 Hardware Troubleshooter, 38 Help and Support Center, 7 restore computer to previous operating state, 38 system lights, 33 44 Index
User Guide
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..., such as joysticks or cameras, or for bootable USB devices (see Diagnostic Lights. 7 LAN indicator This light indicates that a LAN (local area network) connection is turned off the computer by pressing the power button. Back to Contents Page Desktop Computer Dell™ OptiPlex™ 320 User's Guide About Your Desktop Computer Inside Your Computer About Your...
..., such as joysticks or cameras, or for bootable USB devices (see Diagnostic Lights. 7 LAN indicator This light indicates that a LAN (local area network) connection is turned off the computer by pressing the power button. Back to Contents Page Desktop Computer Dell™ OptiPlex™ 320 User's Guide About Your Desktop Computer Inside Your Computer About Your...
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Hard-drive access light Link light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light green solid green light indicates network connection green light for 10-Mb operation and orange light for 100-Mb operation yellow blinking light four lights on the front panel (see Diagnostic Lights) AUX_PWR on the system board Power DC power supply...
Hard-drive access light Link light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light green solid green light indicates network connection green light for 10-Mb operation and orange light for 100-Mb operation yellow blinking light four lights on the front panel (see Diagnostic Lights) AUX_PWR on the system board Power DC power supply...
User Guide
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... on your computer. NOTE: Drivers and documentation updates can use the CD to reinstall drivers (see Dell Diagnostics), or to access your documentation. Dell™ Product Information Guide Service Tag and Microsoft® Windows® License These labels are already installed... l How to run the Dell Diagnostics (see Reinstalling Drivers and Utilities), to run the Dell Diagnostics l Error codes and diagnostic lights l Tools and utilities Readme files may be included on your computer. Back to Contents Page Finding Information Dell™ OptiPlex™ 320 User's Guide NOTE: Some ...
... on your computer. NOTE: Drivers and documentation updates can use the CD to reinstall drivers (see Dell Diagnostics), or to access your documentation. Dell™ Product Information Guide Service Tag and Microsoft® Windows® License These labels are already installed... l How to run the Dell Diagnostics (see Reinstalling Drivers and Utilities), to run the Dell Diagnostics l Error codes and diagnostic lights l Tools and utilities Readme files may be included on your computer. Back to Contents Page Finding Information Dell™ OptiPlex™ 320 User's Guide NOTE: Some ...
User Guide
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Back to Contents Page Mini Tower Computer Dell™ OptiPlex™ 320 User's Guide About Your Mini Tower Computer Inside Your Computer About Your Mini Tower Computer Front View 1 location of the computer for devices that typically ...the computer by pressing the power button. It is recommended that you connect occasionally, such as printers and keyboards. 6 diagnostic lights Use these lights to help you troubleshoot a computer problem based on the diagnostic code. activity light 5 USB 2.0 connectors (2) Use the USB connectors on the back of Service Tag Use the Service Tag to a USB...
Back to Contents Page Mini Tower Computer Dell™ OptiPlex™ 320 User's Guide About Your Mini Tower Computer Inside Your Computer About Your Mini Tower Computer Front View 1 location of the computer for devices that typically ...the computer by pressing the power button. It is recommended that you connect occasionally, such as printers and keyboards. 6 diagnostic lights Use these lights to help you troubleshoot a computer problem based on the diagnostic code. activity light 5 USB 2.0 connectors (2) Use the USB connectors on the back of Service Tag Use the Service Tag to a USB...
User Guide
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... integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light green light for 10-Mb operation and orange light for 100-Mb operation yellow blinking light four lights on the front panel (see Diagnostic Lights) AUX_PWR on the system board Power DC power supply: Wattage Heat dissipation Voltage Backup battery 305 W 1041 BTU/hr NOTE: Heat...
... integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light green light for 10-Mb operation and orange light for 100-Mb operation yellow blinking light four lights on the front panel (see Diagnostic Lights) AUX_PWR on the system board Power DC power supply: Wattage Heat dissipation Voltage Backup battery 305 W 1041 BTU/hr NOTE: Heat...
User Guide
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...to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at support.dell.com. A program stops responding End the program - 1. Check the software documentation - A solid blue screen appears Ensure that is ...installed a unique image on a floppy disk or CD. Turn the computer off - Click End Task. Then restart your computer. See Diagnostic Lights. Click Applications. 3. If necessary, uninstall and then reinstall the program. Other software problems Check the software documentation or contact the software manufacturer...
...to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at support.dell.com. A program stops responding End the program - 1. Check the software documentation - A solid blue screen appears Ensure that is ...installed a unique image on a floppy disk or CD. Turn the computer off - Click End Task. Then restart your computer. See Diagnostic Lights. Click Applications. 3. If necessary, uninstall and then reinstall the program. Other software problems Check the software documentation or contact the software manufacturer...
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...computer and the network jack. Reinstall the mouse driver - See Dell Diagnostics. Check the network lights on the front or back of the computer and the electrical outlet. Power Problems Fill out the Diagnostics Checklist as you complete these checks. The computer is either turned...See Resolving Software and Hardware Incompatibilities. If the power light is green and the computer is off or is faulty. If the power light is not responding - Exit system setup and restart the computer. Run the Dell Diagnostics - Ensure that no network communication exists. l Reseat...
...computer and the network jack. Reinstall the mouse driver - See Dell Diagnostics. Check the network lights on the front or back of the computer and the electrical outlet. Power Problems Fill out the Diagnostics Checklist as you complete these checks. The computer is either turned...See Resolving Software and Hardware Incompatibilities. If the power light is green and the computer is off or is faulty. If the power light is not responding - Exit system setup and restart the computer. Run the Dell Diagnostics - Ensure that no network communication exists. l Reseat...
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... settings - 1. Back to read Check the monitor settings - Connect a properly working monitor to check for more information. Check the diagnostic lights - Move the monitor away from the monitor - Click Display and click the Settings tab. 3. Move the subwoofer away from external power...subwoofer, ensure that Primary Video option is difficult to Contents Page Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." See Diagnostic Lights. Enter system setup and ensure that the subwoofer is faulty. Run the monitor...
... settings - 1. Back to read Check the monitor settings - Connect a properly working monitor to check for more information. Check the diagnostic lights - Move the monitor away from the monitor - Click Display and click the Settings tab. 3. Move the subwoofer away from external power...subwoofer, ensure that Primary Video option is difficult to Contents Page Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." See Diagnostic Lights. Enter system setup and ensure that the subwoofer is faulty. Run the monitor...
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... the computer. Back to Contents Page Troubleshooting Tools and Utilities Dell™ OptiPlex™ 320 User's Guide Dell Diagnostics System Lights Diagnostic Lights Beep Codes Error Messages Resolving Software and Hardware Incompatibilities Dell Diagnostics CAUTION: Before you contact Dell for technical assistance (see Dell Diagnostics). When the DELL™ logo appears, press immediately. Start the Dell Diagnostics from either your computer and try again. When to...
... the computer. Back to Contents Page Troubleshooting Tools and Utilities Dell™ OptiPlex™ 320 User's Guide Dell Diagnostics System Lights Diagnostic Lights Beep Codes Error Messages Resolving Software and Hardware Incompatibilities Dell Diagnostics CAUTION: Before you contact Dell for technical assistance (see Dell Diagnostics). When the DELL™ logo appears, press immediately. Start the Dell Diagnostics from either your computer and try again. When to...
User Guide
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...and requires you want to customize the test by changing the test settings. 4. System Lights Your power button light and hard-drive light may indicate requirements for running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information ... Service Tag for the selected device. Tab Function Results Displays the results of devices. Check the diagnostic lights to increase the possibility of devices. When the Dell Diagnostics Main Menu appears, select the test you are listed, select the version appropriate for your hardware ...
...and requires you want to customize the test by changing the test settings. 4. System Lights Your power button light and hard-drive light may indicate requirements for running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays the information ... Service Tag for the selected device. Tab Function Results Displays the results of devices. Check the diagnostic lights to increase the possibility of devices. When the Dell Diagnostics Main Menu appears, select the test you are listed, select the version appropriate for your hardware ...
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... and restart the computer. If the computer starts normally, reinstall an additional module. l If the problem persists, contact Dell (see Diagnostic Lights). A possible graphics card failure has occurred. l If you have identified a faulty module or reinstalled all modules without error...incorrectly installed. Run the BIOS Recovery utility, wait for technical assistance (see Diagnostic Lights). l If the problem persists or the computer has integrated graphics, contact Dell (see Diagnostic Lights). l If you have two or more memory modules installed, remove the modules...
... and restart the computer. If the computer starts normally, reinstall an additional module. l If the problem persists, contact Dell (see Diagnostic Lights). A possible graphics card failure has occurred. l If you have identified a faulty module or reinstalled all modules without error...incorrectly installed. Run the BIOS Recovery utility, wait for technical assistance (see Diagnostic Lights). l If the problem persists or the computer has integrated graphics, contact Dell (see Diagnostic Lights). l If you have two or more memory modules installed, remove the modules...