Quick Reference Guide
Page 3
Contents Finding Information 5 Setting Up Your Computer 9 About Your Computer 10 Front View 10 Left Side View 11 Right Side View 12 Back View 12 Bottom View 13 Using a Battery 14 Battery Performance 14 Checking the Battery Charge 15 ... does not start up 18 The computer stops responding 18 A program stops responding or crashes repeatedly 18 A program is designed for an earlier Microsoft® Windows® operating system 18 A solid blue screen appears 19 Dell MediaDirect™ problems 19 Other software problems 19...
Contents Finding Information 5 Setting Up Your Computer 9 About Your Computer 10 Front View 10 Left Side View 11 Right Side View 12 Back View 12 Bottom View 13 Using a Battery 14 Battery Performance 14 Checking the Battery Charge 15 ... does not start up 18 The computer stops responding 18 A program stops responding or crashes repeatedly 18 A program is designed for an earlier Microsoft® Windows® operating system 18 A solid blue screen appears 19 Dell MediaDirect™ problems 19 Other software problems 19...
Quick Reference Guide
Page 18
... the safety instructions in its documentation or on your keyboard or moving your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I O N - The computer does not start up ENSURE THAT THE AC ... uninstall and then reinstall the program. The Program Compatibility Wizard configures a program so that is designed for at least 8 to 10 seconds until the computer turns off. Troubleshooting Lockups and Software Problems CAUTION: Before you are unable to get a response by pressing ...
... the safety instructions in its documentation or on your keyboard or moving your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I O N - The computer does not start up ENSURE THAT THE AC ... uninstall and then reinstall the program. The Program Compatibility Wizard configures a program so that is designed for at least 8 to 10 seconds until the computer turns off. Troubleshooting Lockups and Software Problems CAUTION: Before you are unable to get a response by pressing ...
Quick Reference Guide
Page 19
...digital content that detects video content and dynamically adjusts the brightness/contrast/saturation ratios. Contact Dell for at the bottom of video files. Other software problems CHECK THE SOFTWARE DOCUMENTATION ...Contacting Dell" in the Windows XP operating system environment. A solid blue screen appears TU R N T H E C O M P U T E R O F F - TO P L A Y M O V I E S W I T H D E L L M E D I A D I R E C T , Y O U M U S T H A V E A D V D D R I O N - Because Dell MediaDirect provides access to media files outside the Windows XP operating system environment, access to 10 ...
...digital content that detects video content and dynamically adjusts the brightness/contrast/saturation ratios. Contact Dell for at the bottom of video files. Other software problems CHECK THE SOFTWARE DOCUMENTATION ...Contacting Dell" in the Windows XP operating system environment. A solid blue screen appears TU R N T H E C O M P U T E R O F F - TO P L A Y M O V I E S W I T H D E L L M E D I A D I R E C T , Y O U M U S T H A V E A D V D D R I O N - Because Dell MediaDirect provides access to media files outside the Windows XP operating system environment, access to 10 ...
Quick Reference Guide
Page 24
R reinstalling Drivers and Utilities CD, 5 ResourceCD, 5 ResourceCD Dell Diagnostics, 20 S safety instructions, 5 Service Tag, 6 software problems, 18-19 spyware, 20 Starting the Dell Diagnostics From the Drivers and Utilities CD, 21 Starting the Dell Diagnostics From Your Hard Drive, 20 system views back, 12 bottom, 13 front, 10 left side, 11 right side, 12 W warranty, 5 Windows XP Program Compatibility Wizard, 18 wizards Program Compatibility Wizard, 18 T troubleshooting Dell Diagnostics, 20 U User's Guide, 6 24 Index
R reinstalling Drivers and Utilities CD, 5 ResourceCD, 5 ResourceCD Dell Diagnostics, 20 S safety instructions, 5 Service Tag, 6 software problems, 18-19 spyware, 20 Starting the Dell Diagnostics From the Drivers and Utilities CD, 21 Starting the Dell Diagnostics From Your Hard Drive, 20 system views back, 12 bottom, 13 front, 10 left side, 11 right side, 12 W warranty, 5 Windows XP Program Compatibility Wizard, 18 wizards Program Compatibility Wizard, 18 T troubleshooting Dell Diagnostics, 20 U User's Guide, 6 24 Index
User Guide
Page 1
...20Jay/Dell%20Laptops/D620UG/index.htm (1 of data and tells you how to hardware or loss of 2) [12/4/2008 10:53:55 AM] Dell Latitude D620 User's Guide Dell Latitude D620 ...User's Guide Finding Information System Setup Program About Your Computer Reinstalling Software Using a Battery Adding and Replacing Parts Using the Keyboard Dell...important information that helps you purchased a Dell n Series computer, any references in this document to change without notice. © 20052006 Dell Inc. If you make better use ...
...20Jay/Dell%20Laptops/D620UG/index.htm (1 of data and tells you how to hardware or loss of 2) [12/4/2008 10:53:55 AM] Dell Latitude D620 User's Guide Dell Latitude D620 ...User's Guide Finding Information System Setup Program About Your Computer Reinstalling Software Using a Battery Adding and Replacing Parts Using the Keyboard Dell...important information that helps you purchased a Dell n Series computer, any references in this document to change without notice. © 20052006 Dell Inc. If you make better use ...
User Guide
Page 2
...%20Specialist/Hardware%20Docu...ation/Kim%20&%20Jay/Dell%20Laptops/D620UG/index.htm (2 of Intel Corporation; Dell Latitude D620 User's Guide Reproduction in this document to refer to either the entities claiming the marks and names or their products. Microsoft, Outlook, and Windows are registered trademarks of 2) [12/4/2008 10:53:55 AM] Other trademarks and trade...
...%20Specialist/Hardware%20Docu...ation/Kim%20&%20Jay/Dell%20Laptops/D620UG/index.htm (2 of Intel Corporation; Dell Latitude D620 User's Guide Reproduction in this document to refer to either the entities claiming the marks and names or their products. Microsoft, Outlook, and Windows are registered trademarks of 2) [12/4/2008 10:53:55 AM] Other trademarks and trade...
User Guide
Page 4
...%20Docu...on/Kim%20&%20Jay/Dell%20Laptops/D620UG/findinfo.htm (2 of 5) [12/4/2008 10:53:58 AM] Finding Information: Dell Latitude D620 User's Guide ● How to set up my computer ● Basic troubleshooting information ● How to run the Dell Diagnostics ● How to troubleshoot and solve problems Dell Latitude User's Guide Microsoft Windows XP Help and Support...
...%20Docu...on/Kim%20&%20Jay/Dell%20Laptops/D620UG/findinfo.htm (2 of 5) [12/4/2008 10:53:58 AM] Finding Information: Dell Latitude D620 User's Guide ● How to set up my computer ● Basic troubleshooting information ● How to run the Dell Diagnostics ● How to troubleshoot and solve problems Dell Latitude User's Guide Microsoft Windows XP Help and Support...
User Guide
Page 5
.... Finding Information: Dell Latitude D620 User's Guide ● Service Tag and Express Service Code ● Microsoft Windows License Label Service Tag and Microsoft® Windows® License These labels are located on my computer configuration, product specifications, and Dell Support Website support.dell.com NOTE: Select your computer when you keep a copy of 5) [12/4/2008 10:53:58...
.... Finding Information: Dell Latitude D620 User's Guide ● Service Tag and Express Service Code ● Microsoft Windows License Label Service Tag and Microsoft® Windows® License These labels are located on my computer configuration, product specifications, and Dell Support Website support.dell.com NOTE: Select your computer when you keep a copy of 5) [12/4/2008 10:53:58...
User Guide
Page 6
...relevant self-support information. file:///S|/Integration%20Specialist/Hardware%20Docu...on the screen. Finding Information: Dell Latitude D620 User's Guide white papers ● Downloads Certified drivers, patches, and software updates ...devices. This support provides real-time health scans of 5) [12/4/2008 10:53:58 AM] Access the Dell Support Utility from the icon in the taskbar. Click the Start button... information, see Accessing the Dell Support Utility. ● How to use Windows XP ● How to work with programs and files ● How to support.dell.com and click Downloads. ...
...relevant self-support information. file:///S|/Integration%20Specialist/Hardware%20Docu...on the screen. Finding Information: Dell Latitude D620 User's Guide white papers ● Downloads Certified drivers, patches, and software updates ...devices. This support provides real-time health scans of 5) [12/4/2008 10:53:58 AM] Access the Dell Support Utility from the icon in the taskbar. Click the Start button... information, see Accessing the Dell Support Utility. ● How to use Windows XP ● How to work with programs and files ● How to support.dell.com and click Downloads. ...
User Guide
Page 7
NOTE: The color of your CD varies based on /Kim%20&%20Jay/Dell%20Laptops/D620UG/findinfo.htm (5 of 5) [12/4/2008 10:53:58 AM] Back to Contents Page file:///S|/Integration%20Specialist/Hardware%20Docu...on the operating system you reinstall ... Information: Dell Latitude D620 User's Guide ● Information on your computer. After you ordered. The operating system is already installed on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet Dell QuickSet Help To view Dell QuickSet Help, right-click the Microsoft® Windows® ...
NOTE: The color of your CD varies based on /Kim%20&%20Jay/Dell%20Laptops/D620UG/findinfo.htm (5 of 5) [12/4/2008 10:53:58 AM] Back to Contents Page file:///S|/Integration%20Specialist/Hardware%20Docu...on the operating system you reinstall ... Information: Dell Latitude D620 User's Guide ● Information on your computer. After you ordered. The operating system is already installed on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet Dell QuickSet Help To view Dell QuickSet Help, right-click the Microsoft® Windows® ...
User Guide
Page 8
System Setup Program: Dell Latitude D620 User's Guide Back to Contents Page System Setup Program Dell Latitude D620 User's Guide Overview Viewing the System Setup Screens System ...settings ● System security and hard-drive password settings file:///S|/Integration%20Specialist/Hardware%20Docu...ation/Kim%20&%20Jay/Dell%20Laptops/D620UG/setup.htm (1 of the options available in system setup, thus overriding options that you can..., run system setup to write down the information for future reference. See Windows Help and Support Center. You may automatically configure most of 4) [12/4/2008...
System Setup Program: Dell Latitude D620 User's Guide Back to Contents Page System Setup Program Dell Latitude D620 User's Guide Overview Viewing the System Setup Screens System ...settings ● System security and hard-drive password settings file:///S|/Integration%20Specialist/Hardware%20Docu...ation/Kim%20&%20Jay/Dell%20Laptops/D620UG/setup.htm (1 of the options available in system setup, thus overriding options that you can..., run system setup to write down the information for future reference. See Windows Help and Support Center. You may automatically configure most of 4) [12/4/2008...
User Guide
Page 9
...left. The Boot Sequence page displays a general list of 4) [12/4/2008 10:53:59 AM] When the DELL logo appears, press immediately. Changing the Boot Sequence The boot sequence tells the... system. NOTE: To change the boot sequence on a one-time-only basis, see the Windows desktop. Turn on (or restart) your computer and try again. Values that you cannot change... highlight the category and press . System Setup Program: Dell Latitude D620 User's Guide NOTICE: Unless you are an expert computer user or are determined by Dell technical support, do not change settings that appear as white...
...left. The Boot Sequence page displays a general list of 4) [12/4/2008 10:53:59 AM] When the DELL logo appears, press immediately. Changing the Boot Sequence The boot sequence tells the... system. NOTE: To change the boot sequence on a one-time-only basis, see the Windows desktop. Turn on (or restart) your computer and try again. Values that you cannot change... highlight the category and press . System Setup Program: Dell Latitude D620 User's Guide NOTICE: Unless you are an expert computer user or are determined by Dell technical support, do not change settings that appear as white...
User Guide
Page 10
...Windows logo appears, continue to boot the Dell Diagnostics on the diagnostics utility partition on the computer. The next time you see the Windows... desktop. Connect the computer to a docking device (docked), undock it stops searching and starts the operating system. Boot sequence changes take effect as soon as white and display a small triangle to the selected device. When the DELL.../Hardware%20Docu...ation/Kim%20&%20Jay/Dell%20Laptops/D620UG/setup.htm (3 of the...an electrical outlet. 4. System Setup Program: Dell Latitude D620 User's Guide ● Diskette Drive ●...
...Windows logo appears, continue to boot the Dell Diagnostics on the diagnostics utility partition on the computer. The next time you see the Windows... desktop. Connect the computer to a docking device (docked), undock it stops searching and starts the operating system. Boot sequence changes take effect as soon as white and display a small triangle to the selected device. When the DELL.../Hardware%20Docu...ation/Kim%20&%20Jay/Dell%20Laptops/D620UG/setup.htm (3 of the...an electrical outlet. 4. System Setup Program: Dell Latitude D620 User's Guide ● Diskette Drive ●...
User Guide
Page 11
...Dell Latitude D620 User's Guide Serial Port, which frees computer resources for another device to use. Press . 3. To set up and use it to establish a link to the serial connector. 2. Enabling the Infrared Sensor 1. Use the arrow keys to Contents Page file:///S|/Integration%20Specialist/Hardware%20Docu...ation/Kim%20&%20Jay/Dell...%20Laptops/D620UG/setup.htm (4 of 4) [12/4/2008 10:53:59 AM] After you enable the infrared sensor, you to...documentation and the Windows XP Help and Support Center (see...
...Dell Latitude D620 User's Guide Serial Port, which frees computer resources for another device to use. Press . 3. To set up and use it to establish a link to the serial connector. 2. Enabling the Infrared Sensor 1. Use the arrow keys to Contents Page file:///S|/Integration%20Specialist/Hardware%20Docu...ation/Kim%20&%20Jay/Dell...%20Laptops/D620UG/setup.htm (4 of 4) [12/4/2008 10:53:59 AM] After you enable the infrared sensor, you to...documentation and the Windows XP Help and Support Center (see...
User Guide
Page 14
...avoid losing data, turn on the computer or exit a power management mode. About Your Computer: Dell Latitude D620 User's Guide power button Press the power button to indicate battery charge status. See Power Management ...Modes. NOTICE: To avoid loss of 13) [12/4/2008 10:54:04 AM] Turns on when wireless devices are enabled. If the computer stops responding... the power button until the computer turns off your computer by performing a Microsoft® Windows® operating system shutdown rather than by pressing the power button. Turns on steadily or...
...avoid losing data, turn on the computer or exit a power management mode. About Your Computer: Dell Latitude D620 User's Guide power button Press the power button to indicate battery charge status. See Power Management ...Modes. NOTICE: To avoid loss of 13) [12/4/2008 10:54:04 AM] Turns on when wireless devices are enabled. If the computer stops responding... the power button until the computer turns off your computer by performing a Microsoft® Windows® operating system shutdown rather than by pressing the power button. Turns on steadily or...
User Guide
Page 15
... your finger over the reader, it uses your unique fingerprint to activate and use the security management software that came with your Dell computer secure. See Touch Pad for more information. See wireless switch for more information. ambient light sensor (ALS) Helps to ...control buttons, mute button, or volume-control keyboard shortcuts. About Your Computer: Dell Latitude D620 User's Guide Turns on a battery, the light operates as the Windows logo key. speaker To adjust the volume of 13) [12/4/2008 10:54:04 AM] keyboard The keyboard includes a numeric keypad as well as...
... your finger over the reader, it uses your unique fingerprint to activate and use the security management software that came with your Dell computer secure. See Touch Pad for more information. See wireless switch for more information. ambient light sensor (ALS) Helps to ...control buttons, mute button, or volume-control keyboard shortcuts. About Your Computer: Dell Latitude D620 User's Guide Turns on a battery, the light operates as the Windows logo key. speaker To adjust the volume of 13) [12/4/2008 10:54:04 AM] keyboard The keyboard includes a numeric keypad as well as...
User Guide
Page 18
...-Fi Catcher Network Locator. See Using Smart Cards. smart card slot Supports one smart card. About Your Computer: Dell Latitude D620 User's Guide Attach headphones to the connector. For information on /off wireless devices such as Wi-Fi and internal cards with your ... sensor is disabled. Attach a microphone to the connector. For more information about .htm (7 of 13) [12/4/2008 10:54:04 AM] wireless switch Turns on transferring data, see Windows Help, the Help and Support Center, or the documentation that came with Bluetooth technology and scans for wireless networks, see...
...-Fi Catcher Network Locator. See Using Smart Cards. smart card slot Supports one smart card. About Your Computer: Dell Latitude D620 User's Guide Attach headphones to the connector. For information on /off wireless devices such as Wi-Fi and internal cards with your ... sensor is disabled. Attach a microphone to the connector. For more information about .htm (7 of 13) [12/4/2008 10:54:04 AM] wireless switch Turns on transferring data, see Windows Help, the Help and Support Center, or the documentation that came with Bluetooth technology and scans for wireless networks, see...
User Guide
Page 25
Reinstalling Software: Dell Latitude D620 User's Guide Back to Contents Page Reinstalling Software Dell Latitude D620 User's Guide Drivers Resolving Software and Hardware Incompatibilities Using Microsoft® Windows® XP System Restore Using the Operating System CD NOTE: The Drivers and Utilities CD and the .../Hardware%20Docu...ion/Kim%20&%20Jay/Dell%20Laptops/D620UG/drivers.htm (1 of specialized commands that are optional and may need to you are installing software appropriate for operating systems that only its own set of 7) [12/4/2008 10:54:07 AM] Ensure that use...
Reinstalling Software: Dell Latitude D620 User's Guide Back to Contents Page Reinstalling Software Dell Latitude D620 User's Guide Drivers Resolving Software and Hardware Incompatibilities Using Microsoft® Windows® XP System Restore Using the Operating System CD NOTE: The Drivers and Utilities CD and the .../Hardware%20Docu...ion/Kim%20&%20Jay/Dell%20Laptops/D620UG/drivers.htm (1 of specialized commands that are optional and may need to you are installing software appropriate for operating systems that only its own set of 7) [12/4/2008 10:54:07 AM] Ensure that use...
User Guide
Page 26
...Dell Latitude D620 User's Guide Identifying Drivers If you experience a problem with any device has an exclamation point (a yellow circle with the previously installed version. 1. Click the Start button and click Control Panel. 2. Click Device Manager. 6. If Device Driver Rollback does not resolve the problem, then use Windows...Properties window, click the Hardware tab. 5. Click Device Manager. 6. Click System. 4. In the System Properties window, click...NOTICE: The Dell Support website at support.dell.com and the... Right-click the device for Dell computers. Scroll down the list to reinstall...
...Dell Latitude D620 User's Guide Identifying Drivers If you experience a problem with any device has an exclamation point (a yellow circle with the previously installed version. 1. Click the Start button and click Control Panel. 2. Click Device Manager. 6. If Device Driver Rollback does not resolve the problem, then use Windows...Properties window, click the Hardware tab. 5. Click Device Manager. 6. Click System. 4. In the System Properties window, click...NOTICE: The Dell Support website at support.dell.com and the... Right-click the device for Dell computers. Scroll down the list to reinstall...
User Guide
Page 27
.... Click the link of 7) [12/4/2008 10:54:07 AM] A link or links appear(s) for the driver or utility (if available). Click the Install button (if present) to begin installing the driver or utility. Reinstalling Software: Dell Latitude D620 User's Guide Using the Optional Drivers and Utilities... CD NOTE: The Drivers and Utilities CD may be optional and may not ship with that you run the CD, it does not, start Windows Explorer, click your CD drive directory...
.... Click the link of 7) [12/4/2008 10:54:07 AM] A link or links appear(s) for the driver or utility (if available). Click the Install button (if present) to begin installing the driver or utility. Reinstalling Software: Dell Latitude D620 User's Guide Using the Optional Drivers and Utilities... CD NOTE: The Drivers and Utilities CD may be optional and may not ship with that you run the CD, it does not, start Windows Explorer, click your CD drive directory...