Quick Reference Guide
Page 18
... in this section, follow the safety instructions in its documentation or on the screen. 18 Quick Reference Guide Then restart your computer. After a long storage period, recharge the battery fully before you use it runs in an environment .... 1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on a floppy disk or CD. Troubleshooting Lockups and Software Problems CAUTION: Before you begin any of time. C H E C K T H E S O F T W A R E D O C U M E N T A T I Z A R D - If necessary, uninstall and then reinstall ...
... in this section, follow the safety instructions in its documentation or on the screen. 18 Quick Reference Guide Then restart your computer. After a long storage period, recharge the battery fully before you use it runs in an environment .... 1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on a floppy disk or CD. Troubleshooting Lockups and Software Problems CAUTION: Before you begin any of time. C H E C K T H E S O F T W A R E D O C U M E N T A T I Z A R D - If necessary, uninstall and then reinstall ...
Quick Reference Guide
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... C O M P U T E R O F F - Dell MediaDirect™ problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I T Y P R O B L E M S - Turn off . Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION -... use a video enhancement technology that has Digital Rights Management (DRM) applied to 10 seconds until the computer turns off the Use Hardware Acceleration option. Then restart your User's Guide). C A N N O T P L A Y S O M E M E D I A F I V E A N D T H E D E L L D V D P L A Y E R...
... C O M P U T E R O F F - Dell MediaDirect™ problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I T Y P R O B L E M S - Turn off . Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION -... use a video enhancement technology that has Digital Rights Management (DRM) applied to 10 seconds until the computer turns off the Use Hardware Acceleration option. Then restart your User's Guide). C A N N O T P L A Y S O M E M E D I A F I V E A N D T H E D E L L D V D P L A Y E R...
Quick Reference Guide
Page 22
... first to increase the possibility of devices. Write down the error code and problem description and follow the instructions on the symptom of the problem. The device list may indicate requirements for running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays ... during a test, a message appears with an error code and a description of the problem you are complete, close the Main Menu screen. 22 Quick Reference Guide To exit the Dell Diagnostics and restart the computer, close the test screen to return to the Main Menu screen. Option Express...
... first to increase the possibility of devices. Write down the error code and problem description and follow the instructions on the symptom of the problem. The device list may indicate requirements for running the Dell Diagnostics from system setup, memory, and various internal tests, and it displays ... during a test, a message appears with an error code and a description of the problem you are complete, close the Main Menu screen. 22 Quick Reference Guide To exit the Dell Diagnostics and restart the computer, close the test screen to return to the Main Menu screen. Option Express...
User Guide
Page 30
...Click Performance and Maintenance. 3. See Using Windows XP Device Driver Rollback. After the computer restarts, click OK. To see if System Restore is unchecked. If Device Driver Rollback does not resolve the problem, then use Windows XP Service Pack 1 (SP1) or later when you reinstall Windows ...Click the Start button, point to correct a problem with less than 200 MB of 7) [12/4/2008 10:54:07 AM] Click the Start button and click Control Panel. 2. Ensure that Turn off System Restore is enabled: 1. Reinstalling Software: Dell Latitude D620 User's Guide Undoing the Last System Restore ...
...Click Performance and Maintenance. 3. See Using Windows XP Device Driver Rollback. After the computer restarts, click OK. To see if System Restore is unchecked. If Device Driver Rollback does not resolve the problem, then use Windows XP Service Pack 1 (SP1) or later when you reinstall Windows ...Click the Start button, point to correct a problem with less than 200 MB of 7) [12/4/2008 10:54:07 AM] Click the Start button and click Control Panel. 2. Ensure that Turn off System Restore is enabled: 1. Reinstalling Software: Dell Latitude D620 User's Guide Undoing the Last System Restore ...
User Guide
Page 174
... electrical outlet. 4. Select Diagnostics from the Drivers and Utilities CD (also known as the ResourceCD). To stop the assessment and restart the computer, press ; Troubleshooting: Dell Latitude D620 User's Guide Problems and run the Dell Diagnostics from the Drivers and Utilities CD. NOTE: The Drivers and Utilities CD is detected, the computer stops and beeps. Start...
... electrical outlet. 4. Select Diagnostics from the Drivers and Utilities CD (also known as the ResourceCD). To stop the assessment and restart the computer, press ; Troubleshooting: Dell Latitude D620 User's Guide Problems and run the Dell Diagnostics from the Drivers and Utilities CD. NOTE: The Drivers and Utilities CD is detected, the computer stops and beeps. Start...
User Guide
Page 178
.... ● Insert a bootable floppy disk and restart the computer. Ensure that the original one is ...Dell Latitude D620 User's Guide Click or right-click the icon to perform the following tasks: ● Check your computing environment ● View the Dell Support Utility settings ● Access the help file for the Dell... Support Utility ● View frequently asked questions, access the help file for and remove viruses. Test the drive ● Insert another floppy disk, CD, or DVD to check for the Dell Support Utility, and view Dell Support settings. Drive Problems...
.... ● Insert a bootable floppy disk and restart the computer. Ensure that the original one is ...Dell Latitude D620 User's Guide Click or right-click the icon to perform the following tasks: ● Check your computing environment ● View the Dell Support Utility settings ● Access the help file for the Dell... Support Utility ● View frequently asked questions, access the help file for and remove viruses. Test the drive ● Insert another floppy disk, CD, or DVD to check for the Dell Support Utility, and view Dell Support settings. Drive Problems...
User Guide
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... restart the computer. The message is most likely to a nonbootable CD. Keyboard data line failure For external keyboards, check the cable connection. Keyboard clock line failure For external keyboards, check the cable connection. Troubleshooting: Dell Latitude D620 User's Guide Hard-disk drive configuration error The computer cannot identify the drive type. If the problem persists...
... restart the computer. The message is most likely to a nonbootable CD. Keyboard data line failure For external keyboards, check the cable connection. Keyboard clock line failure For external keyboards, check the cable connection. Troubleshooting: Dell Latitude D620 User's Guide Hard-disk drive configuration error The computer cannot identify the drive type. If the problem persists...
User Guide
Page 184
Troubleshooting: Dell Latitude D620 User's Guide Memory address line failure at address, read value expecting... the computer, wait 30 seconds, and then restart it. Memory write/read failure at address, read value expecting value A memory module may be faulty or improperly seated. Contact Dell (see the software documentation. Not enough memory ..., replace them. Contact Dell (see Hard Drive). Click the Start button and click Control Panel. Operating system not found The program that the drive is missing an essential file. If the problem persists, contact Dell (see Memory). Memory ...
Troubleshooting: Dell Latitude D620 User's Guide Memory address line failure at address, read value expecting... the computer, wait 30 seconds, and then restart it. Memory write/read failure at address, read value expecting value A memory module may be faulty or improperly seated. Contact Dell (see the software documentation. Not enough memory ..., replace them. Contact Dell (see Hard Drive). Click the Start button and click Control Panel. Operating system not found The program that the drive is missing an essential file. If the problem persists, contact Dell (see Memory). Memory ...
User Guide
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... NOTE: Software usually includes installation instructions in its documentation or on /Kim%20&%20Jay/Dell%20Laptops/D620UG/trouble.htm (15 of 27) [12/4/2008 10:54:59 AM] Troubleshooting: Dell Latitude D620 User's Guide external keyboard. Unexpected characters Disable the numeric keypad Press to disable the... is not lit. Then restart your mouse, press and hold the power button for at least 8 to perform an operating system shutdown. Turn the computer off If you begin any of letters. Contact Dell (see Contacting Dell). Lockups and Software Problems CAUTION: Before you are unable...
... NOTE: Software usually includes installation instructions in its documentation or on /Kim%20&%20Jay/Dell%20Laptops/D620UG/trouble.htm (15 of 27) [12/4/2008 10:54:59 AM] Troubleshooting: Dell Latitude D620 User's Guide external keyboard. Unexpected characters Disable the numeric keypad Press to disable the... is not lit. Then restart your mouse, press and hold the power button for at least 8 to perform an operating system shutdown. Turn the computer off If you begin any of letters. Contact Dell (see Contacting Dell). Lockups and Software Problems CAUTION: Before you are unable...
User Guide
Page 188
...restart your mouse, press and hold the power button for at the bottom of video files. icon at least 8 to access Help. To play some graphics cards to All Programs→ Accessories, and then click Program Compatibility Wizard. 2. Video Quality problems Turn off If you purchased a DVD drive with Dell...played. The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be installed. Troubleshooting: Dell Latitude D620 User's Guide 1. Press simultaneously. 2. Follow the instructions on /Kim%20&%20Jay/Dell%20Laptops/D620UG/...
...restart your mouse, press and hold the power button for at the bottom of video files. icon at least 8 to access Help. To play some graphics cards to All Programs→ Accessories, and then click Program Compatibility Wizard. 2. Video Quality problems Turn off If you purchased a DVD drive with Dell...played. The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be installed. Troubleshooting: Dell Latitude D620 User's Guide 1. Press simultaneously. 2. Follow the instructions on /Kim%20&%20Jay/Dell%20Laptops/D620UG/...
User Guide
Page 191
... Broadband network service Contact your cellular service provider. If problems persist, contact your Mobile Broadband service carrier for details on your Mobile Broadband card for additional information about using the Dell Mobile Broadband Card Utility, see Windows Help and file:///S|/...on" position. Additionally, right-click the icon and ensure that the Dell Wi-Fi Catcher switch is located under Help and Support. Troubleshooting: Dell Latitude D620 User's Guide Restart the computer and log on /Kim%20&%20Jay/Dell%20Laptops/D620UG/trouble.htm (19 of the connection.
... Broadband network service Contact your cellular service provider. If problems persist, contact your Mobile Broadband service carrier for details on your Mobile Broadband card for additional information about using the Dell Mobile Broadband Card Utility, see Windows Help and file:///S|/...on" position. Additionally, right-click the icon and ensure that the Dell Wi-Fi Catcher switch is located under Help and Support. Troubleshooting: Dell Latitude D620 User's Guide Restart the computer and log on /Kim%20&%20Jay/Dell%20Laptops/D620UG/trouble.htm (19 of the connection.
User Guide
Page 195
... locking tab or button. Reinstall the scanner driver See the scanner documentation for setup and troubleshooting information. Sound and Speaker Problems Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you need technical assistance for your scanner, contact the scanner's ...documentation for instructions. Verify that the Print to the following port(s): setting is LPT1 (Printer Port). Restart the computer and try the scanner again. Troubleshooting: Dell Latitude D620 User's Guide station), ensure that the Print to the following port(s): setting is USB. For a ...
... locking tab or button. Reinstall the scanner driver See the scanner documentation for setup and troubleshooting information. Sound and Speaker Problems Fill out the Diagnostics Checklist (see Diagnostics Checklist) as you need technical assistance for your scanner, contact the scanner's ...documentation for instructions. Verify that the Print to the following port(s): setting is LPT1 (Printer Port). Restart the computer and try the scanner again. Troubleshooting: Dell Latitude D620 User's Guide station), ensure that the Print to the following port(s): setting is USB. For a ...