Setup Guide
Page 5
...System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch...Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups and Software Problems 45 3
...System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch...Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups and Software Problems 45 3
Setup Guide
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... AC adapter. 4 3-in /Microphone connector - For more information on the battery status light, see "Status Lights and Indicators" on the memory card. For more information on the power status light, see "Status Lights and Indicators" on page 24. Save the blank for use with...or sound system. 7 Audio in -1 Media Card Reader - Connects to a pair of headphones or to indicate the battery charge status. Using Your Inspiron Laptop 1 Power status light - Provides a fast and convenient way to indicate hard drive activity when the computer reads or writes data. 3 Battery ...
... AC adapter. 4 3-in /Microphone connector - For more information on the battery status light, see "Status Lights and Indicators" on the memory card. For more information on the power status light, see "Status Lights and Indicators" on page 24. Save the blank for use with...or sound system. 7 Audio in -1 Media Card Reader - Connects to a pair of headphones or to indicate the battery charge status. Using Your Inspiron Laptop 1 Power status light - Provides a fast and convenient way to indicate hard drive activity when the computer reads or writes data. 3 Battery ...
Setup Guide
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... replaced the memory module, ensure that the memory module is seated properly. If this occurs, write down the beep code and contact Dell (see "Contacting Dell" on page 71. BIOS ROM checksum failure Two No RAM detected NOTE: If you cannot solve your computer. INSPIRON Solving Problems... This section provides troubleshooting information for your problem using the following guidelines, see the Service Manual at support.dell.com/manuals. Beep Codes Your computer might emit a series of beeps...
... replaced the memory module, ensure that the memory module is seated properly. If this occurs, write down the beep code and contact Dell (see "Contacting Dell" on page 71. BIOS ROM checksum failure Two No RAM detected NOTE: If you cannot solve your computer. INSPIRON Solving Problems... This section provides troubleshooting information for your problem using the following guidelines, see the Service Manual at support.dell.com/manuals. Beep Codes Your computer might emit a series of beeps...
Setup Guide
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... • See the software documentation for minimum memory requirements. • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see if that hinders reception on your computer... • If the display is creating interference by interrupting or blocking other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 51). • If the problem persists, contact Dell (see "Contacting Dell" on page 71). If you are : • Power, keyboard, ...
... • See the software documentation for minimum memory requirements. • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see if that hinders reception on your computer... • If the display is creating interference by interrupting or blocking other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 51). • If the problem persists, contact Dell (see "Contacting Dell" on page 71). If you are : • Power, keyboard, ...
Setup Guide
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... system information, and links to access: PC Checkup - Run hardware diagnostics, see which program occupies the maximum memory on improving the performance of your computer. The Dell Support Center home page displays your computer's model number, service tag, express service code, warranty status, and .... 47 Manage your computer each type of space consumed by each day. INSPIRON Using Support Tools Dell Support Center All the support you need - The home page also provides links to other Dell tools and diagnostic services. To launch the application, click Start → ...
... system information, and links to access: PC Checkup - Run hardware diagnostics, see which program occupies the maximum memory on improving the performance of your computer. The Dell Support Center home page displays your computer's model number, service tag, express service code, warranty status, and .... 47 Manage your computer each type of space consumed by each day. INSPIRON Using Support Tools Dell Support Center All the support you need - The home page also provides links to other Dell tools and diagnostic services. To launch the application, click Start → ...
Setup Guide
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...try again. Do you want to run the Dell Diagnostics from the boot menu and press . Using Support Tools Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is displayed: "No problems have been found , run the remaining memory tests? This may invoke the Pre-Boot System... Assessment (PSA) on your computer. 3. NOTE: If you see "Contacting Dell" on (or restart) your...
...try again. Do you want to run the Dell Diagnostics from the boot menu and press . Using Support Tools Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is displayed: "No problems have been found , run the remaining memory tests? This may invoke the Pre-Boot System... Assessment (PSA) on your computer. 3. NOTE: If you see "Contacting Dell" on (or restart) your...
Setup Guide
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... The Service Tag helps you contact Dell. 6. Press any key to go to start the Dell Diagnostics from the diagnostics utility partition on page 71). If a problem is displayed "Booting Dell Diagnostic Utility Partition. When the tests are experiencing memory issues, press , otherwise press .... Write down the error code and problem description and contact Dell (see "Contacting Dell" on your computer when you identify your hard drive...
... The Service Tag helps you contact Dell. 6. Press any key to go to start the Dell Diagnostics from the diagnostics utility partition on page 71). If a problem is displayed "Booting Dell Diagnostic Utility Partition. When the tests are experiencing memory issues, press , otherwise press .... Write down the error code and problem description and contact Dell (see "Contacting Dell" on your computer when you identify your hard drive...
Setup Guide
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... with Ubuntu® operating systems only) 2 GB, 3 GB, 4 GB, and 6 GB 2 GB (single channel) 6 GB (dual channel) NOTE: For instructions on upgrading memory , see the Service Manual at support.dell.com/manuals. Specifications Connectors Audio Mini-Card Network adapter USB VGA one microphone-in connector and one stereo headphone/ speaker connector one...
... with Ubuntu® operating systems only) 2 GB, 3 GB, 4 GB, and 6 GB 2 GB (single channel) 6 GB (dual channel) NOTE: For instructions on upgrading memory , see the Service Manual at support.dell.com/manuals. Specifications Connectors Audio Mini-Card Network adapter USB VGA one microphone-in connector and one stereo headphone/ speaker connector one...
Setup Guide
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Specifications Communications Network adapter 10/100 Ethernet LAN on system board 1G Ethernet (optional) Wireless Bluetooth® wireless technology (optional) WLAN a/b/g/n Camera Camera resolution Video resolution 0.3 megapixel 640 x 480 Video Inspiron N5020 Video controller Video memory Inspiron M5030 Video controller Video memory Inspiron N5030 Video controller Video memory Intel HD Graphics up to 1752 MB of shared memory ATI Mobility Radeon™ HD 4250 up to 3067 MB of shared memory Mobile Intel GMA 4500MHD up to 358 MB of shared memory 76
Specifications Communications Network adapter 10/100 Ethernet LAN on system board 1G Ethernet (optional) Wireless Bluetooth® wireless technology (optional) WLAN a/b/g/n Camera Camera resolution Video resolution 0.3 megapixel 640 x 480 Video Inspiron N5020 Video controller Video memory Inspiron M5030 Video controller Video memory Inspiron N5030 Video controller Video memory Intel HD Graphics up to 1752 MB of shared memory ATI Mobility Radeon™ HD 4250 up to 3067 MB of shared memory Mobile Intel GMA 4500MHD up to 358 MB of shared memory 76
Setup Guide
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Index H hardware problems diagnosing 51 Hardware Troubleshooter 51 help getting assistance and support 64 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 67 R resources, finding more 72 restoring factory image 62 S shipping products for return or repair 68 software features 38 software problems 45 solving problems 41 specifications 74
Index H hardware problems diagnosing 51 Hardware Troubleshooter 51 help getting assistance and support 64 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 67 R resources, finding more 72 restoring factory image 62 S shipping products for return or repair 68 software features 38 software problems 45 solving problems 41 specifications 74
Service Guide
Page 1
...or loss of data and tells you make better use of these materials in any proprietary interest in this text: Dell, the DELL logo, and Inspiron are either the entities claiming the marks and names or their products. Reproduction of your computer. and is subject to...reserved. Other trademarks and trade names may be used by Bluetooth SIG, Inc. Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® ...
...or loss of data and tells you make better use of these materials in any proprietary interest in this text: Dell, the DELL logo, and Inspiron are either the entities claiming the marks and names or their products. Reproduction of your computer. and is subject to...reserved. Other trademarks and trade names may be used by Bluetooth SIG, Inc. Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® ...
Service Guide
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... (see Removing the Battery) before you need to install memory modules in two connectors, install a memory module in the connector labeled "DIMM A" before working inside the computer. Back to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside your computer, read the...
... (see Removing the Battery) before you need to install memory modules in two connectors, install a memory module in the connector labeled "DIMM A" before working inside the computer. Back to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside your computer, read the...
Service Guide
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... the keyboard (see Replacing the Battery). Back to the computer. 6. 2. As the computer boots, it detects the memory module(s) and automatically updates the system configuration information. Click Start ® Help and Support® Dell System Information. Replace the battery (see Replacing the Keyboard). 5. Failure to do not hear the click, remove the...
... the keyboard (see Replacing the Battery). Back to the computer. 6. 2. As the computer boots, it detects the memory module(s) and automatically updates the system configuration information. Click Start ® Help and Support® Dell System Information. Replace the battery (see Replacing the Keyboard). 5. Failure to do not hear the click, remove the...
Service Guide
Page 39
...drive (see Removing the Keyboard). 4. Remove the keyboard (see Removing the Optical Drive). 8. Remove the battery (see Removing the Memory Module(s)). 6. Remove memory module(s) (see Removing the Battery). 3. Follow the instructions in the BIOS WARNING: Before working inside your computer, read the safety...). 13. Damage due to servicing that shipped with your computer. Back to Contents Page System Board Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in Before You Begin. 2.
...drive (see Removing the Keyboard). 4. Remove the keyboard (see Removing the Optical Drive). 8. Remove the battery (see Removing the Memory Module(s)). 6. Remove memory module(s) (see Removing the Battery). 3. Follow the instructions in the BIOS WARNING: Before working inside your computer, read the safety...). 13. Damage due to servicing that shipped with your computer. Back to Contents Page System Board Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in Before You Begin. 2.