Setup Guide
Page 5
... Adapter 6 Connect the Network Cable (Optional 7 Press the Power Button 8 Set Up the Operating System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front... Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups and Software...
... Adapter 6 Connect the Network Cable (Optional 7 Press the Power Button 8 Set Up the Operating System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front... Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups and Software...
Setup Guide
Page 7
... This section provides information about setting up your Inspiron laptop may result in a low-airflow environment, such as a closed briefcase, or on fabric surfaces, such as a cabinet or drawer when it is normal and does not indicate a problem with the fan or the computer. The computer...hot. Do not place your Dell™ computer in permanent damage to place your computer, ensure that you allow dust to overheat. Restricting airflow around your Inspiron™ laptop. WARNING: Do not block, push objects into, or allow easy access to a power source, adequate ventilation, and a...
... This section provides information about setting up your Inspiron laptop may result in a low-airflow environment, such as a closed briefcase, or on fabric surfaces, such as a cabinet or drawer when it is normal and does not indicate a problem with the fan or the computer. The computer...hot. Do not place your Dell™ computer in permanent damage to place your computer, ensure that you allow dust to overheat. Restricting airflow around your Inspiron™ laptop. WARNING: Do not block, push objects into, or allow easy access to a power source, adequate ventilation, and a...
Setup Guide
Page 27
Using Your Inspiron Laptop Power Button Light/Power Indicator Light Power status light Indicator light status solid white off breathing white Computer state(s) on off/hibernate standby NOTE: For information on power problems, see "Power Problems" on page 43. 25
Using Your Inspiron Laptop Power Button Light/Power Indicator Light Power status light Indicator light status solid white off breathing white Computer state(s) on off/hibernate standby NOTE: For information on power problems, see "Power Problems" on page 43. 25
Setup Guide
Page 44
... blocking or interrupting your wireless router. Check the cable to ensure it is powered on and connected to your data source (cable modem or network hub). • Ensure that wireless is plugged in and not damaged. 42 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - Wired Connections If...
... blocking or interrupting your wireless router. Check the cable to ensure it is powered on and connected to your data source (cable modem or network hub). • Ensure that wireless is plugged in and not damaged. 42 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - Wired Connections If...
Setup Guide
Page 45
... is not receiving power. • Press the power button. The computer is blinking white - If the power light is solid white and the computer is working by testing it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 71...). The computer resumes normal operation if it is off and then turn it with another device, such as a lamp. • Check the AC adapter cable connections. The computer is either turned off - If the AC adapter has a light, ensure that the electrical outlet is not responding - Solving Problems Power Problems...
... is not receiving power. • Press the power button. The computer is blinking white - If the power light is solid white and the computer is working by testing it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 71...). The computer resumes normal operation if it is off and then turn it with another device, such as a lamp. • Check the AC adapter cable connections. The computer is either turned off - If the AC adapter has a light, ensure that the electrical outlet is not responding - Solving Problems Power Problems...
Setup Guide
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... the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see "Contacting Dell" on page 71). 44 If you are : • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to see if that hinders reception on...
... the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see "Contacting Dell" on page 71). 44 If you are : • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to see if that hinders reception on...
Setup Guide
Page 48
Solving Problems If the computer stops responding or a solid blue screen appears - If you are unable to check the hard drive or .... --Ensure that the device drivers do not conflict with the operating system installed on your keyboard or moving your mouse, press the power button until the computer turns off and then restart your files immediately. • Use a virus-scanning program to perform an operating system... --If necessary, uninstall and then reinstall the program. 46 CAUTION: You might lose data if you have other software problems - • Back up your computer.
Solving Problems If the computer stops responding or a solid blue screen appears - If you are unable to check the hard drive or .... --Ensure that the device drivers do not conflict with the operating system installed on your keyboard or moving your mouse, press the power button until the computer turns off and then restart your files immediately. • Use a virus-scanning program to perform an operating system... --If necessary, uninstall and then reinstall the program. 46 CAUTION: You might lose data if you have other software problems - • Back up your computer.
Setup Guide
Page 52
...more power for assistance (see "Contacting Dell" on your device has two USB cables, connect both of range may or may not indicate a potential hard drive problem - Hard Drive SELF MONITORING SYSTEM has reported that the boot sequence information is correct (see "Contacting Dell" on... setup and ensure that a parameter has exceeded its normal operating range. Use an external power source to function properly. A chip on page 71). USB over current error - Contact Dell (see the Dell Technology Guide available on page 71). 50 A parameter out of them. CAUTION - Disconnect...
...more power for assistance (see "Contacting Dell" on your device has two USB cables, connect both of range may or may not indicate a potential hard drive problem - Hard Drive SELF MONITORING SYSTEM has reported that the boot sequence information is correct (see "Contacting Dell" on... setup and ensure that a parameter has exceeded its normal operating range. Use an external power source to function properly. A chip on page 71). USB over current error - Contact Dell (see the Dell Technology Guide available on page 71). 50 A parameter out of them. CAUTION - Disconnect...
Setup Guide
Page 53
.... Ensure that the device that best describes the problem and follow the remaining troubleshooting steps. Using Support Tools Dell Diagnostics If you experience a problem with your hard drive or from the Drivers and Utilities disc. 51 Hardware Troubleshooter If a device is either not detected during POST (Power On Self Test) to enter the System...
.... Ensure that the device that best describes the problem and follow the remaining troubleshooting steps. Using Support Tools Dell Diagnostics If you experience a problem with your hard drive or from the Drivers and Utilities disc. 51 Hardware Troubleshooter If a device is either not detected during POST (Power On Self Test) to enter the System...
Setup Guide
Page 86
Index H hardware problems diagnosing 51 Hardware Troubleshooter 51 help getting assistance and support 64 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 67 R resources, finding more 72 restoring factory image 62 S shipping products for return or repair 68 software features 38 software problems 45 solving problems 41 specifications 74
Index H hardware problems diagnosing 51 Hardware Troubleshooter 51 help getting assistance and support 64 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 67 R resources, finding more 72 restoring factory image 62 S shipping products for return or repair 68 software features 38 software problems 45 solving problems 41 specifications 74
Service Guide
Page 1
...indicates either potential damage to hardware or loss of data and tells you make better use of Dell Inc. Trademarks used in this text: Dell, the DELL logo, and Inspiron are either trademarks or registered trademarks of Microsoft Corporation in this document is used in the ...document to refer to avoid the problem. P07F002; All rights reserved. Information in trademarks and trade names other countries. June 2010 Rev. Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive...
...indicates either potential damage to hardware or loss of data and tells you make better use of Dell Inc. Trademarks used in this text: Dell, the DELL logo, and Inspiron are either trademarks or registered trademarks of Microsoft Corporation in this document is used in the ...document to refer to avoid the problem. P07F002; All rights reserved. Information in trademarks and trade names other countries. June 2010 Rev. Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive...
