Setup Guide
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...System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch...Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups and Software Problems 45 3
...System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch...Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups and Software Problems 45 3
Setup Guide
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... photos, music, videos, and documents stored on steadily or blinks to indicate the power status. Blanks protect unused slots from other particles. Turns on the memory card. NOTE: Your computer ships with audio programs. 23 Turns on steadily or blinks to a powered speaker or sound system. 7 Audio in the media card... and voice recording. 6 Audio out/Headphone connector - Connects to indicate hard drive activity when the computer reads or writes data. 3 Battery status light - Using Your Inspiron Laptop 1 Power status light -
... photos, music, videos, and documents stored on steadily or blinks to indicate the power status. Blanks protect unused slots from other particles. Turns on the memory card. NOTE: Your computer ships with audio programs. 23 Turns on steadily or blinks to a powered speaker or sound system. 7 Audio in the media card... and voice recording. 6 Audio out/Headphone connector - Connects to indicate hard drive activity when the computer reads or writes data. 3 Battery status light - Using Your Inspiron Laptop 1 Power status light -
Setup Guide
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...memory module is seated properly. Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure Eight Display failure 41 INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Contacting Dell..." on page 71. If this occurs, write down the beep code and contact Dell (see "...
...memory module is seated properly. Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure Eight Display failure 41 INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Contacting Dell..." on page 71. If this occurs, write down the beep code and contact Dell (see "...
Setup Guide
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... interference that resolves the problem. • See the software documentation for minimum memory requirements. • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see "Contacting Dell" on your computer - Solving Problems • If the display is creating interference...
... interference that resolves the problem. • See the software documentation for minimum memory requirements. • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see "Contacting Dell" on your computer - Solving Problems • If the display is creating interference...
Setup Guide
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..., click Start → All Programs→ Dell→ Dell Support Center→ Launch Dell Support Center. Run hardware diagnostics, see which program occupies the maximum memory on your hard drive, and track the changes made to other Dell tools and diagnostic services. This utility displays all...alerts on the day they occurred. 47 Monitor system events and changes over time. INSPIRON Using Support Tools Dell Support Center All the support you need - one convenient location. The Dell Support Center home page displays your hard drive using a visual representation of file. ...
..., click Start → All Programs→ Dell→ Dell Support Center→ Launch Dell Support Center. Run hardware diagnostics, see which program occupies the maximum memory on your hard drive, and track the changes made to other Dell tools and diagnostic services. This utility displays all...alerts on the day they occurred. 47 Monitor system events and changes over time. INSPIRON Using Support Tools Dell Support Center All the support you need - one convenient location. The Dell Support Center home page displays your hard drive using a visual representation of file. ...
Setup Guide
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...; NOTE: If you see a message stating that is displayed: "No problems have been found , run the remaining memory tests? The PSA will take about 30 minutes or more. When the DELL™ logo appears, press immediately. Select Diagnostics from the Drivers and Utilities disc. If the PSA completes successfully, the...71). 1. then, shut down your computer. 3. This may invoke the Pre-Boot System Assessment (PSA) on your computer cannot display a screen image, contact Dell (see "Contacting Dell" on (or restart) your computer and try again. Do you want to run the...
...; NOTE: If you see a message stating that is displayed: "No problems have been found , run the remaining memory tests? The PSA will take about 30 minutes or more. When the DELL™ logo appears, press immediately. Select Diagnostics from the Drivers and Utilities disc. If the PSA completes successfully, the...71). 1. then, shut down your computer. 3. This may invoke the Pre-Boot System Assessment (PSA) on your computer cannot display a screen image, contact Dell (see "Contacting Dell" on (or restart) your computer and try again. Do you want to run the...
Setup Guide
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... The following message is not invoked: Press any key to the Choose An Option window. 4. When the tests are experiencing memory issues, press , otherwise press . To exit the Dell Diagnostics and to the Choose An Option window. Select the test you are complete, close the test screen to return to start... the Dell Diagnostics from the diagnostics utility partition on page 71). Press any key to the Choose An Option window. 7. If a problem is displayed at ...
... The following message is not invoked: Press any key to the Choose An Option window. 4. When the tests are experiencing memory issues, press , otherwise press . To exit the Dell Diagnostics and to the Choose An Option window. Select the test you are complete, close the test screen to return to start... the Dell Diagnostics from the diagnostics utility partition on page 71). Press any key to the Choose An Option window. 7. If a problem is displayed at ...
Setup Guide
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... with Ubuntu® operating systems only) 2 GB, 3 GB, 4 GB, and 6 GB 2 GB (single channel) 6 GB (dual channel) NOTE: For instructions on upgrading memory , see the Service Manual at support.dell.com/manuals. Specifications Connectors Audio Mini-Card Network adapter USB VGA one microphone-in connector and one stereo headphone/ speaker connector one...
... with Ubuntu® operating systems only) 2 GB, 3 GB, 4 GB, and 6 GB 2 GB (single channel) 6 GB (dual channel) NOTE: For instructions on upgrading memory , see the Service Manual at support.dell.com/manuals. Specifications Connectors Audio Mini-Card Network adapter USB VGA one microphone-in connector and one stereo headphone/ speaker connector one...
Setup Guide
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Specifications Communications Network adapter 10/100 Ethernet LAN on system board 1G Ethernet (optional) Wireless Bluetooth® wireless technology (optional) WLAN a/b/g/n Camera Camera resolution Video resolution 0.3 megapixel 640 x 480 Video Inspiron N5020 Video controller Video memory Inspiron M5030 Video controller Video memory Inspiron N5030 Video controller Video memory Intel HD Graphics up to 1752 MB of shared memory ATI Mobility Radeon™ HD 4250 up to 3067 MB of shared memory Mobile Intel GMA 4500MHD up to 358 MB of shared memory 76
Specifications Communications Network adapter 10/100 Ethernet LAN on system board 1G Ethernet (optional) Wireless Bluetooth® wireless technology (optional) WLAN a/b/g/n Camera Camera resolution Video resolution 0.3 megapixel 640 x 480 Video Inspiron N5020 Video controller Video memory Inspiron M5030 Video controller Video memory Inspiron N5030 Video controller Video memory Intel HD Graphics up to 1752 MB of shared memory ATI Mobility Radeon™ HD 4250 up to 3067 MB of shared memory Mobile Intel GMA 4500MHD up to 358 MB of shared memory 76
Setup Guide
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Index H hardware problems diagnosing 51 Hardware Troubleshooter 51 help getting assistance and support 64 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 67 R resources, finding more 72 restoring factory image 62 S shipping products for return or repair 68 software features 38 software problems 45 solving problems 41 specifications 74
Index H hardware problems diagnosing 51 Hardware Troubleshooter 51 help getting assistance and support 64 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 67 R resources, finding more 72 restoring factory image 62 S shipping products for return or repair 68 software features 38 software problems 45 solving problems 41 specifications 74
Service Guide
Page 1
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology Coin-Cell Battery Processor Heat ...Inc. Bluetooth is subject to hardware or loss of data and tells you make better use of Microsoft Corporation in this text: Dell, the DELL logo, and Inspiron are either trademarks or registered trademarks of your computer. P07F002; is used in trademarks and trade names other countries. and is...
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology Coin-Cell Battery Processor Heat ...Inc. Bluetooth is subject to hardware or loss of data and tells you make better use of Microsoft Corporation in this text: Dell, the DELL logo, and Inspiron are either trademarks or registered trademarks of your computer. P07F002; is used in trademarks and trade names other countries. and is...
Service Guide
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... computer warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your computer. Back to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside your computer, read the safety information that is not authorized by...
... computer warranty. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by your computer. Back to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside your computer, read the safety information that is not authorized by...
Service Guide
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... information. Turn on the computer, replace all screws and ensure that no stray screws remain inside the computer. To confirm the amount of memory installed in the memory-module connector. 3. Back to the computer. 6. If you do so may not boot. 1 tab 2 notch 4. CAUTION: Before turning... on the computer. As the computer boots, it . Click Start ® Help and Support® Dell System Information. 2. NOTE: If the memory module is not installed properly, the computer may result in damage to Contents Page Align the notch in the...
... information. Turn on the computer, replace all screws and ensure that no stray screws remain inside the computer. To confirm the amount of memory installed in the memory-module connector. 3. Back to the computer. 6. If you do so may not boot. 1 tab 2 notch 4. CAUTION: Before turning... on the computer. As the computer boots, it . Click Start ® Help and Support® Dell System Information. 2. NOTE: If the memory module is not installed properly, the computer may result in damage to Contents Page Align the notch in the...
Service Guide
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... computer). Remove the battery (see Removing the Bluetooth Module). 10. Remove memory module(s) (see Removing the Optical Drive). 8. Back to Contents Page System Board Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board Replacing the System Board Entering the... Service Tag in Before You Begin. 2. Remove the optical drive (see Removing the Memory Module(s)). 6. Remove the processor heat sink...
... computer). Remove the battery (see Removing the Bluetooth Module). 10. Remove memory module(s) (see Removing the Optical Drive). 8. Back to Contents Page System Board Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board Replacing the System Board Entering the... Service Tag in Before You Begin. 2. Remove the optical drive (see Removing the Memory Module(s)). 6. Remove the processor heat sink...
Service Guide
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... and place it on the computer, replace all screws and ensure that no stray screws remain inside the computer. Replace memory module(s) (see Replacing the Battery). Replace the battery (see Replacing the Memory Module(s)). 13. Follow the instructions in damage to the computer base. 4. Replace the palm rest (see Entering the Service...
... and place it on the computer, replace all screws and ensure that no stray screws remain inside the computer. Replace memory module(s) (see Replacing the Battery). Replace the battery (see Replacing the Memory Module(s)). 13. Follow the instructions in damage to the computer base. 4. Replace the palm rest (see Entering the Service...