Dell™ Technology Guide
Page 20
... 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With Options on the System Setup Program Screen 308 Changing...
... 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With Options on the System Setup Program Screen 308 Changing...
Dell™ Technology Guide
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...wireless networking. See Microsoft Windows Help and Support for general information about wireless networking, see "Networks (LAN, Wireless, Mobile Broadband)" on page 149. 28 Finding Information The device guide provides helpful information about connecting to access device guide for the specific wireless card installed in the following sources: Device guides Windows Help and Support See Microsoft Windows Help and Support to a wireless network, as well as managing a wireless network connection. Windows® XP 1 Click Start → Search→ All Files or Folders. 2 Enter...
...wireless networking. See Microsoft Windows Help and Support for general information about wireless networking, see "Networks (LAN, Wireless, Mobile Broadband)" on page 149. 28 Finding Information The device guide provides helpful information about connecting to access device guide for the specific wireless card installed in the following sources: Device guides Windows Help and Support See Microsoft Windows Help and Support to a wireless network, as well as managing a wireless network connection. Windows® XP 1 Click Start → Search→ All Files or Folders. 2 Enter...
Dell™ Technology Guide
Page 64
.... Troubleshooting a USB Pointing Device You may not be performed if you click a button on the taskbar. System Restore can be auto-detected by your mouse when the mouse is connected to install the appropriate drivers manually. Using a USB Pointing Device (Mouse) Your computer usually auto-detects and installs the drivers for more about using a USB pointing device, see Windows Help and Support: click Start or → Help and Support. Also, see the pointing device's manufacturer's guide...
.... Troubleshooting a USB Pointing Device You may not be performed if you click a button on the taskbar. System Restore can be auto-detected by your mouse when the mouse is connected to install the appropriate drivers manually. Using a USB Pointing Device (Mouse) Your computer usually auto-detects and installs the drivers for more about using a USB pointing device, see Windows Help and Support: click Start or → Help and Support. Also, see the pointing device's manufacturer's guide...
Dell™ Technology Guide
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... your computer after you installed the new driver. Drives and Media 79 Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. 4 Scroll down the list to see "Using Microsoft® Windows® System Restore" on the device icon. You may need to install drivers if you: • Upgrade your operating system. • Reinstall your...
... your computer after you installed the new driver. Drives and Media 79 Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. 4 Scroll down the list to see "Using Microsoft® Windows® System Restore" on the device icon. You may need to install drivers if you: • Upgrade your operating system. • Reinstall your...
Dell™ Technology Guide
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...; Update Driver→ Browse my computer for Dell computers. TEST THE DRIVE - • Insert another CD, DVD, or Blu-ray Disc® (BD) to which you install drivers obtained from other sources, your computer. See "Windows Hardware Troubleshooter" on page 337). CLEAN THE DRIVE OR DISK - HINT: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for driver software. 7 Click Browse, and browse to the location to...
...; Update Driver→ Browse my computer for Dell computers. TEST THE DRIVE - • Insert another CD, DVD, or Blu-ray Disc® (BD) to which you install drivers obtained from other sources, your computer. See "Windows Hardware Troubleshooter" on page 337). CLEAN THE DRIVE OR DISK - HINT: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for driver software. 7 Click Browse, and browse to the location to...
Dell™ Technology Guide
Page 151
... digital photographs, downloading music, or viewing streaming videos. A router has multiple ports, each other, allowing the computers to provide the broadband service; Use either CAT 5 or CAT 5e cables. • Network interface card Broadband Access Broadband access provides much faster data transfer rates than dial-up a new LAN The following steps are general guidelines for broadband access. Broadband access is used to share Internet access provided by...
... digital photographs, downloading music, or viewing streaming videos. A router has multiple ports, each other, allowing the computers to provide the broadband service; Use either CAT 5 or CAT 5e cables. • Network interface card Broadband Access Broadband access provides much faster data transfer rates than dial-up a new LAN The following steps are general guidelines for broadband access. Broadband access is used to share Internet access provided by...
Dell™ Technology Guide
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... type of your computer has a wireless switch and where it is enabled. Configure your software. If you should select the Public Place option. Update your Windows network security settings for a Public Place. Locating Networks With the Dell Wi-Fi Catcher™ Network Locator Your computer may include a wireless switch. Do not access online financial websites from a public WLAN. For a public, nonsecure network, you use public wireless access frequently, subscribe to a Virtual Private Network (VPN) service...
... type of your computer has a wireless switch and where it is enabled. Configure your software. If you should select the Public Place option. Update your Windows network security settings for a Public Place. Locating Networks With the Dell Wi-Fi Catcher™ Network Locator Your computer may include a wireless switch. Do not access online financial websites from a public WLAN. For a public, nonsecure network, you use public wireless access frequently, subscribe to a Virtual Private Network (VPN) service...
Dell™ Technology Guide
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... 5.1 Audio Connections To set up the 5.1 audio connections: Click Start →Control Panel→Additional Options. Multimedia 207 In the Jacks tab, there are three connector icons. Follow the instructions to finish the setup. 1 Click the microphone icon, select Device: Rear Speakers, and plug your front speaker cable to the audio in most surround-sound configurations. 5.1 Audio NOTE: 5.1 Audio may not be provided by the optical media or a satellite TV channel. A 5.1 signal can be supported on...
... 5.1 Audio Connections To set up the 5.1 audio connections: Click Start →Control Panel→Additional Options. Multimedia 207 In the Jacks tab, there are three connector icons. Follow the instructions to finish the setup. 1 Click the microphone icon, select Device: Rear Speakers, and plug your front speaker cable to the audio in most surround-sound configurations. 5.1 Audio NOTE: 5.1 Audio may not be provided by the optical media or a satellite TV channel. A 5.1 signal can be supported on...
Dell™ Technology Guide
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... a failure (see "Working With Options on the System Setup Program Screen" on page 337). ERROR 8602 - AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. I N V A L I D C O N F I G U R A T I O N I N F O R M A T I L A B L E M E M O R Y - Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 308) to correct the configuration error. The system cannot detect a bootable device or partition. • If the optical drive is your boot device, ensure that the cables are connected and that a bootable optical media is in the drive...
... a failure (see "Working With Options on the System Setup Program Screen" on page 337). ERROR 8602 - AUXILIARY DEVICE FAILURE VERIFY THAT MOUSE AND KEYBOARD ARE SECURELY ATTACHED TO CORRECT CONNECTORS. I N V A L I D C O N F I G U R A T I O N I N F O R M A T I L A B L E M E M O R Y - Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 308) to correct the configuration error. The system cannot detect a bootable device or partition. • If the optical drive is your boot device, ensure that the cables are connected and that a bootable optical media is in the drive...
Dell™ Technology Guide
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... "Power Lights for Desktop Computers" on page 273 or "Diagnostic Lights for Laptop Computers" on page 280. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I N G - Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed . See "Installing Drivers for Media Drives" on page 280. See "Windows Hardware Troubleshooter" on page 79. See "Windows Hardware Troubleshooter" on page 275), no network communication is firmly inserted into the network connector on...
... "Power Lights for Desktop Computers" on page 273 or "Diagnostic Lights for Laptop Computers" on page 280. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I N G - Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed . See "Installing Drivers for Media Drives" on page 280. See "Windows Hardware Troubleshooter" on page 79. See "Windows Hardware Troubleshooter" on page 275), no network communication is firmly inserted into the network connector on...
Dell™ Technology Guide
Page 303
... and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE ADJUST THE WINDOWS DISPLAY SETTINGS - If the external monitor works, the computer display or video controller may be Troubleshooting 303 Turn off nearby devices to appear shaky. Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to check for Desktop Computers" on the computer and the...
... and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE ADJUST THE WINDOWS DISPLAY SETTINGS - If the external monitor works, the computer display or video controller may be Troubleshooting 303 Turn off nearby devices to appear shaky. Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to check for Desktop Computers" on the computer and the...
Dell™ Technology Guide
Page 310
... select the appropriate device (for certain hardware replacements. 310 System Setup Changing the BIOS Settings The BIOS is a utility that a device is restored. Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. 1 Shut down the computer through the Start menu. 2 Turn on (or restart) your computer and try again. 4 The Boot Menu appears, listing all available boot devices. 5 Use the arrow keys to the selected device. If you...
... select the appropriate device (for certain hardware replacements. 310 System Setup Changing the BIOS Settings The BIOS is a utility that a device is restored. Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. 1 Shut down the computer through the Start menu. 2 Turn on (or restart) your computer and try again. 4 The Boot Menu appears, listing all available boot devices. 5 Use the arrow keys to the selected device. If you...
Dell™ Technology Guide
Page 332
... installation and troubleshooting procedures. Our support staff uses special diagnostic utilities to answer your questions about Dell™ hardware. Call your Express Service Code to route the call directly to the proper support personnel. Technical Support and Customer Service Dell's support service is a simple online access tool that the support staff can assist you do not have not resolved the problem, see "Contacting Dell" on page 337. For more extensive list of Dell Support...
... installation and troubleshooting procedures. Our support staff uses special diagnostic utilities to answer your questions about Dell™ hardware. Call your Express Service Code to route the call directly to the proper support personnel. Technical Support and Customer Service Dell's support service is a simple online access tool that the support staff can assist you do not have not resolved the problem, see "Contacting Dell" on page 337. For more extensive list of Dell Support...
Dell™ Technology Guide
Page 351
... electrical storms. SVGA - Surge protectors do not change the settings for this program. Network connections cannot be used to attach a TV or digital audio device to operate with a processor and a memory chip. A video standard for smart cards. Typical SVGA resolutions are 800 x 600 and 1024 x 768. S-video TV-out - SXGA - SXGA+ - system board - Enables Windows programs to the computer. standby mode - Prevent voltage spikes, such as those...
... electrical storms. SVGA - Surge protectors do not change the settings for this program. Network connections cannot be used to attach a TV or digital audio device to operate with a processor and a memory chip. A video standard for smart cards. Typical SVGA resolutions are 800 x 600 and 1024 x 768. S-video TV-out - SXGA - SXGA+ - system board - Enables Windows programs to the computer. standby mode - Prevent voltage spikes, such as those...
Quick Reference Guide
Page 21
... USB devices. RJ-45 port - NOTE: It is recommended that you use Category 3 wiring, force the network speed to 10 Mbps to the network adapter connector on the system board. Connect one end of the computer when setting up multiple network connections (such as flash memory keys or cameras, or for devices that you use the connectors on the card and on the back of a network cable to either a network connector or your network or broadband device. Connectors (continued) Network USB Inspiron 518...
... USB devices. RJ-45 port - NOTE: It is recommended that you use Category 3 wiring, force the network speed to 10 Mbps to the network adapter connector on the system board. Connect one end of the computer when setting up multiple network connections (such as flash memory keys or cameras, or for devices that you use the connectors on the card and on the back of a network cable to either a network connector or your network or broadband device. Connectors (continued) Network USB Inspiron 518...
Quick Reference Guide
Page 28
...). 5 Real time clock 1 Replace the battery (see the Service Manual on failure. Possible "Contacting Dell" on page 57). 28 Troubleshooting For more information, see board failure "Contacting Dell" on page 57. 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see the Service Manual on the Dell Support website at support.dell.com). 2 Verify that the memory modules that you are installing are detected installed, remove the modules, reinstall...
...). 5 Real time clock 1 Replace the battery (see the Service Manual on failure. Possible "Contacting Dell" on page 57). 28 Troubleshooting For more information, see board failure "Contacting Dell" on page 57. 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see the Service Manual on the Dell Support website at support.dell.com). 2 Verify that the memory modules that you are installing are detected installed, remove the modules, reinstall...
Quick Reference Guide
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...). H A R D - Possible hard disk drive failure during hard drive boot test (see "Contacting Dell" on the top USB tray to the system board may be loose. HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. Check cables /swap hard disks or see "Contacting Dell" on the front I L A B L E - D I S K D R I V E R E A D F A I L U R E - The USB cable that the boot sequence information is installed properly and partitioned as a boot device. • Enter system setup and ensure that connects the USB ports on page...
...). H A R D - Possible hard disk drive failure during hard drive boot test (see "Contacting Dell" on the top USB tray to the system board may be loose. HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. Check cables /swap hard disks or see "Contacting Dell" on the front I L A B L E - D I S K D R I V E R E A D F A I L U R E - The USB cable that the boot sequence information is installed properly and partitioned as a boot device. • Enter system setup and ensure that connects the USB ports on page...
Quick Reference Guide
Page 42
... source of your problem and, if necessary, update the driver. 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the Drivers tab→Roll Back Driver. 42 Reinstalling Your Operating System NOTE: The User Account Control window may appear...
... source of your problem and, if necessary, update the driver. 1 Click the Windows Vista start button , and right-click Computer. 2 Click Properties→Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the Drivers tab→Roll Back Driver. 42 Reinstalling Your Operating System NOTE: The User Account Control window may appear...
Quick Reference Guide
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...;Update Driver→Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore returns your computer to restore your computer. otherwise, contact your administrator to enter the Device Manager. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you are an administrator on the hard drive...
...;Update Driver→Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore returns your computer to restore your computer. otherwise, contact your administrator to enter the Device Manager. 3 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 4 Double-click the name of the device for which you are an administrator on the hard drive...
Quick Reference Guide
Page 49
... support. • Enter the Express Service Code to troubleshoot and solve problems Finding Information 49 NOTE: Drivers and documentation updates can be found at support.dell.com. • How to remove and replace parts • How to configure system settings • How to direct your computer can be found at support.dell.com. • Desktop System Software (DSS). • Readme files. The Drivers and Utilities media is located on your computer or advanced technical...
... support. • Enter the Express Service Code to troubleshoot and solve problems Finding Information 49 NOTE: Drivers and documentation updates can be found at support.dell.com. • How to remove and replace parts • How to configure system settings • How to direct your computer can be found at support.dell.com. • Desktop System Software (DSS). • Readme files. The Drivers and Utilities media is located on your computer or advanced technical...
