Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
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Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
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... create and manage RAID arrays. and right-arrow keys to highlight Save/Exit, and then press to exit the system setup program and resume the boot process. Configuring RAID Your computer can be configured for information about using the NVIDIA utilities. • "Assigning Drives to a RAID Array Before Installing the Operating...
... create and manage RAID arrays. and right-arrow keys to highlight Save/Exit, and then press to exit the system setup program and resume the boot process. Configuring RAID Your computer can be configured for information about using the NVIDIA utilities. • "Assigning Drives to a RAID Array Before Installing the Operating...
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... deletion. 5 Click Finish to keep before continuing. Back up any of a disk or array - NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to delete the RAID configuration. from striped to an...
... deletion. 5 Click Finish to keep before continuing. Back up any of a disk or array - NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to delete the RAID configuration. from striped to an...
Dell Technology Guide
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... volume name or accept the default. 6 From the drop-down -arrow keys to launch the Migration Wizard. 4 Click Next on the RAID volume. Your computer boots to RAID-Enabled Mode" on page 87). 2 Click Start→ All Programs→ Intel(R) Matrix Storage Manager→ Intel Matrix Storage Console. NOTE: If you...
... volume name or accept the default. 6 From the drop-down -arrow keys to launch the Migration Wizard. 4 Click Next on the RAID volume. Your computer boots to RAID-Enabled Mode" on page 87). 2 Click Start→ All Programs→ Intel(R) Matrix Storage Manager→ Intel Matrix Storage Console. NOTE: If you...
Dell Technology Guide
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...been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. The restore process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore. Data files include documents, spreadsheets, e-mail messages, ... Options window appears. 3 Select a keyboard layout and click Next. 4 To access the recovery options, log on . Windows Vista: Dell Factory Image Restore 1 Turn on the computer. The Confirm Data Deletion screen appears. Any programs or files added since you received your configuration...
...been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. The restore process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore. Data files include documents, spreadsheets, e-mail messages, ... Options window appears. 3 Select a keyboard layout and click Next. 4 To access the recovery options, log on . Windows Vista: Dell Factory Image Restore 1 Turn on the computer. The Confirm Data Deletion screen appears. Any programs or files added since you received your configuration...
Dell Technology Guide
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...® desktop; On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen ...appears, continue to complete the installation. 270 Restoring Your Operating System NOTE: The next steps change the boot sequence for one time only. then, shut down your computer and try again. When the DELL logo appears, press immediately. 3 Click Exit if the Install Windows message appears. 4 Restart the ...
...® desktop; On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen ...appears, continue to complete the installation. 270 Restoring Your Operating System NOTE: The next steps change the boot sequence for one time only. then, shut down your computer and try again. When the DELL logo appears, press immediately. 3 Click Exit if the Install Windows message appears. 4 Restart the ...
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...your computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic lights for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate different power states, such as power,... and look for information about power lights. Use the Hardware Troubleshooter to resolve the problem. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors...
...your computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic lights for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate different power states, such as power,... and look for information about power lights. Use the Hardware Troubleshooter to resolve the problem. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors...
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... your computer or search for the topic on the Dell Support website support.dell.com. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for assistance). The computer failed ... the message appeared. ALERT! Replace the battery (see the documentation shipped with your computer). Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). Troubleshooting 275 PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. D I S K R E A D F A I C A L S U P P O R T...
... your computer or search for the topic on the Dell Support website support.dell.com. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for assistance). The computer failed ... the message appeared. ALERT! Replace the battery (see the documentation shipped with your computer). Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). Troubleshooting 275 PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. D I S K R E A D F A I C A L S U P P O R T...
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A chip on the system board might be enabled or disabled in the table, see "Contacting Dell" on page 307). System Messages for either the operating system or the program that the boot sequence information is correct (see "System Setup" on page 337 for assistance). D E C R E ... Software Problems" on page 292. ERROR 8602 - F L A S H P A R T W R I O N - Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 292). HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. This feature can be malfunctioning or the...
A chip on the system board might be enabled or disabled in the table, see "Contacting Dell" on page 307). System Messages for either the operating system or the program that the boot sequence information is correct (see "System Setup" on page 337 for assistance). D E C R E ... Software Problems" on page 292. ERROR 8602 - F L A S H P A R T W R I O N - Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 292). HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. This feature can be malfunctioning or the...
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... that the drive is installed properly and partitioned as a boot device. • Enter the system setup program and ensure that the boot sequence information is correct (see "Entering the System Setup Program" on page 308). POWER WARNING MESSAGES HAVE BEEN DISABLED. ( V A L U E) - P R E S S F 5 T O R U N O N B O A R D D I A G N O S T I M E A N D D A T E M A Y B E W R O N G - Run the Dell Diagnostics (see "Entering the System Setup Program" on page...
... that the drive is installed properly and partitioned as a boot device. • Enter the system setup program and ensure that the boot sequence information is correct (see "Entering the System Setup Program" on page 308). POWER WARNING MESSAGES HAVE BEEN DISABLED. ( V A L U E) - P R E S S F 5 T O R U N O N B O A R D D I A G N O S T I M E A N D D A T E M A Y B E W R O N G - Run the Dell Diagnostics (see "Entering the System Setup Program" on page...
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... (see your computer). STRIKE THE F3 KEY (BEFORE THE F1 OR F2 KEY) IF YOU DO NOT WANT TO SEE POWER WARNING MESSAGES AGAIN. Contact Dell for instructions, see "Entering the System Setup Program" on page 337). Connect the correct AC adapter to the computer or docking station. STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T... O R U N T H E S E T U P U T I L I T Y. - THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. THIS CAN HAPPEN IF THE POWER ADAPTER...
... (see your computer). STRIKE THE F3 KEY (BEFORE THE F1 OR F2 KEY) IF YOU DO NOT WANT TO SEE POWER WARNING MESSAGES AGAIN. Contact Dell for instructions, see "Entering the System Setup Program" on page 337). Connect the correct AC adapter to the computer or docking station. STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T... O R U N T H E S E T U P U T I L I T Y. - THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. THIS CAN HAPPEN IF THE POWER ADAPTER...
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...assistance (see "Contacting Dell" on page 307. WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] EIDE CONTROLLER IS OPERATING OUTSIDE OF NORMAL SPECIFICATIONS. STRIKE T H E F 1 K E Y T O S H U T D O W N . - THIS SYSTEM WILL BE U N A B L E T O C H A R G E B A T T E R I E S U N T I L T H I S B A T T E R Y I S R E M O V E D . - THIS SYSTEM WILL BE U N A B L E T O C H A R G E B A T T E R I E S U N T I L T H I S B A T T E R Y I S R E M O V E D . - THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. HIT F1 TO CONTINUE. Connect...
...assistance (see "Contacting Dell" on page 307. WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] EIDE CONTROLLER IS OPERATING OUTSIDE OF NORMAL SPECIFICATIONS. STRIKE T H E F 1 K E Y T O S H U T D O W N . - THIS SYSTEM WILL BE U N A B L E T O C H A R G E B A T T E R I E S U N T I L T H I S B A T T E R Y I S R E M O V E D . - THIS SYSTEM WILL BE U N A B L E T O C H A R G E B A T T E R I E S U N T I L T H I S B A T T E R Y I S R E M O V E D . - THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. HIT F1 TO CONTINUE. Connect...
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... stating that no diagnostics utility partition has been found, run . 6 Continue with "Using the Dell Diagnostics Main Menu" on . If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. • When the DELL™ logo appears, press immediately. Press any key to continue." 4 Press any questions that is...
... stating that no diagnostics utility partition has been found, run . 6 Continue with "Using the Dell Diagnostics Main Menu" on . If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. • When the DELL™ logo appears, press immediately. Press any key to continue." 4 Press any questions that is...
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...page 284. then, shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run . then, shut down and restart the computer. Troubleshooting 283 On the next start-up, the computer boots according to the devices specified in the system setup program. 3 ...When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press ...
...page 284. then, shut down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test you want to run . then, shut down and restart the computer. Troubleshooting 283 On the next start-up, the computer boots according to the devices specified in the system setup program. 3 ...When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press ...
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... 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot change settings that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings •...
... 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot change settings that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings •...
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... • Modular Bay HDD NOTE: Only devices that may be installed in the list. 1 Enter the system setup program. 2 Press the left- The Boot Order page displays a general list of the bootable devices that are bootable. and down -arrow keys to start -up -arrow key, and then enable or... you save the changes and exit the system setup program. System Setup 309 Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to highlight the Boot Device Property, and then press . 4 Press the up - When the computer finds the files,...
... • Modular Bay HDD NOTE: Only devices that may be installed in the list. 1 Enter the system setup program. 2 Press the left- The Boot Order page displays a general list of the bootable devices that are bootable. and down -arrow keys to start -up -arrow key, and then enable or... you save the changes and exit the system setup program. System Setup 309 Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to highlight the Boot Device Property, and then press . 4 Press the up - When the computer finds the files,...
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... press . The next time you want to a USB device, the device must be updated for the current boot only). When the DELL logo appears, press immediately. Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. 1 Shut down the computer through the Start menu. 2 Turn on...
... press . The next time you want to a USB device, the device must be updated for the current boot only). When the DELL logo appears, press immediately. Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. 1 Shut down the computer through the Start menu. 2 Turn on...
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... can use to automatically recognize each other. Celsius - The cache enhances the efficiency of a CD. CD-R - Data can use to boot. Once recorded, the data cannot be recorded only once onto a CD-R. CD rewritable - A rewritable version of many processor operations. CD...merchandise passport. bit - Bluetooth® wireless technology - bootable disk - A byte is damaged or your computer. Secondary cache which can transfer information. boot sequence - A CD that you always have a bootable CD available. CD-RW - L2 cache - A disk that you always have a bootable ...
... can use to automatically recognize each other. Celsius - The cache enhances the efficiency of a CD. CD-R - Data can use to boot. Once recorded, the data cannot be recorded only once onto a CD-R. CD rewritable - A rewritable version of many processor operations. CD...merchandise passport. bit - Bluetooth® wireless technology - bootable disk - A byte is damaged or your computer. Secondary cache which can transfer information. boot sequence - A CD that you always have a bootable CD available. CD-RW - L2 cache - A disk that you always have a bootable ...
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... package or hardware product. Interference that cannot be seen by the computer. Memory that stores data and programs that is located on a monitor. PXE - pre-boot execution environment - The primary temporary storage area for Management) standard that allows networked computers that interprets and executes program instructions. The higher the refresh rate...
... package or hardware product. Interference that cannot be seen by the computer. Memory that stores data and programs that is located on a monitor. PXE - pre-boot execution environment - The primary temporary storage area for Management) standard that allows networked computers that interprets and executes program instructions. The higher the refresh rate...