User Guide
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... Tools and Utilities Dell Diagnostics 313 When to Use the Dell Diagnostics 313 Starting the Dell Diagnostics From Your Hard Drive . . . . 313 Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional 313 Dell Diagnostics Main Menu 314 System Lights 316 Diagnostic Lights 317 Beep Codes 319 Error Messages 321 Resolving Software and Hardware Incompatibilities 325 Microsoft® Windows® XP 325 12 Contents
... Tools and Utilities Dell Diagnostics 313 When to Use the Dell Diagnostics 313 Starting the Dell Diagnostics From Your Hard Drive . . . . 313 Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional 313 Dell Diagnostics Main Menu 314 System Lights 316 Diagnostic Lights 317 Beep Codes 319 Error Messages 321 Resolving Software and Hardware Incompatibilities 325 Microsoft® Windows® XP 325 12 Contents
User Guide
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.... You can use the CD to run the Dell Diagnostics • Error codes and diagnostic lights • Tools and utilities • How to remove and install parts NOTE: Drivers and documentation updates can be available for my computer • My computer documentation • My device documentation • Desktop System Software (DSS) Find It Here Drivers...
.... You can use the CD to run the Dell Diagnostics • Error codes and diagnostic lights • Tools and utilities • How to remove and install parts NOTE: Drivers and documentation updates can be available for my computer • My computer documentation • My device documentation • Desktop System Software (DSS) Find It Here Drivers...
User Guide
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...for more information on booting to a USB device). The computer is in the Windows Device Manager. Use the microphone connector to attach headphones and most kinds of light codes that typically remain connected, such as a wake device in a normal operating...If your computer. It is configured as printers and keyboards. www.dell.com | support.dell.com 1 CD/DVD drive 2 floppy drive 3 USB 2.0 connectors (2) 4 LAN indicator light 5 diagnostic lights 6 power button 7 power light 8 hard-drive activity light 9 headphone connector 10 microphone connector Insert a CD or DVD (...
...for more information on booting to a USB device). The computer is in the Windows Device Manager. Use the microphone connector to attach headphones and most kinds of light codes that typically remain connected, such as a wake device in a normal operating...If your computer. It is configured as printers and keyboards. www.dell.com | support.dell.com 1 CD/DVD drive 2 floppy drive 3 USB 2.0 connectors (2) 4 LAN indicator light 5 diagnostic lights 6 power button 7 power light 8 hard-drive activity light 9 headphone connector 10 microphone connector Insert a CD or DVD (...
User Guide
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www.dell.com | support.dell.com Key Combinations or displays a boot device menu that allows the user to enter a device for a single boot (during start-up only) as well as ...) 43.9 cm (17.3 inches) 12.34 kg (27.2 lb) 38 solid green indicates power-on integrated network adapter) Diagnostic lights Standby power light push button green light - yellow light for a 1000-Mb (1-Gb) operation yellow blinking light Four lights on the system board Power DC power supply: Wattage Heat dissipation Voltage Backup battery 305 W 1041 BTU/hr...
www.dell.com | support.dell.com Key Combinations or displays a boot device menu that allows the user to enter a device for a single boot (during start-up only) as well as ...) 43.9 cm (17.3 inches) 12.34 kg (27.2 lb) 38 solid green indicates power-on integrated network adapter) Diagnostic lights Standby power light push button green light - yellow light for a 1000-Mb (1-Gb) operation yellow blinking light Four lights on the system board Power DC power supply: Wattage Heat dissipation Voltage Backup battery 305 W 1041 BTU/hr...
User Guide
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... is in a power-saving mode. • Blinking or solid amber - The computer is in the Windows Device Manager. Insert a CD or DVD (if applicable) into the appropriate connector. The computer is being...Diagnostic Lights." www.dell.com | support.dell.com 5 power light 6 diagnostic lights 7 hard-drive activity light 8 headphone connector 9 microphone connector 10 floppy drive 11 CD/DVD drive The power light illuminates and blinks or remains solid to help you troubleshoot a computer problem based on the diagnostic code. See "Power Problems." Insert the power cable. 98 Desktop...
... is in a power-saving mode. • Blinking or solid amber - The computer is in the Windows Device Manager. Insert a CD or DVD (if applicable) into the appropriate connector. The computer is being...Diagnostic Lights." www.dell.com | support.dell.com 5 power light 6 diagnostic lights 7 hard-drive activity light 8 headphone connector 9 microphone connector 10 floppy drive 11 CD/DVD drive The power light illuminates and blinks or remains solid to help you troubleshoot a computer problem based on the diagnostic code. See "Power Problems." Insert the power cable. 98 Desktop...
User Guide
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...state. www.dell.com | support.dell.com Connectors ...menu that allows the user to run harddrive and system diagnostics Controls and Lights Power control Power light push button green light - solid amber indicates an internal power problem (see ...XP, brings up only) automatically starts the computer from the network environment specified by the remote boot environment (PXE) rather than from one of the devices in , line-out, and microphone; in MS-DOS® mode, restarts (reboots) the computer starts embedded system setup (during system start-up the Windows Security window; amber light...
...state. www.dell.com | support.dell.com Connectors ...menu that allows the user to run harddrive and system diagnostics Controls and Lights Power control Power light push button green light - solid amber indicates an internal power problem (see ...XP, brings up only) automatically starts the computer from the network environment specified by the remote boot environment (PXE) rather than from one of the devices in , line-out, and microphone; in MS-DOS® mode, restarts (reboots) the computer starts embedded system setup (during system start-up the Windows Security window; amber light...
User Guide
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... 280 W 956 BTU/hr NOTE: Heat dissipation is calculated based upon the power supply wattage rating. orange light for 10-Mb operation; See "Diagnostic Lights." AUX_PWR on the back panel. manual selection power supplies - 90 to 135 V at 50/60 Hz;...Hz at 0.5 octave/min 0.5 G at 3 to 200 Hz at 1 octave/min 109 Controls and Lights Hard-drive access light Link light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light green solid green light indicates network connection green light for 100-Mb operation;
... 280 W 956 BTU/hr NOTE: Heat dissipation is calculated based upon the power supply wattage rating. orange light for 10-Mb operation; See "Diagnostic Lights." AUX_PWR on the back panel. manual selection power supplies - 90 to 135 V at 50/60 Hz;...Hz at 0.5 octave/min 0.5 G at 3 to 200 Hz at 1 octave/min 109 Controls and Lights Hard-drive access light Link light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light green solid green light indicates network connection green light for 100-Mb operation;
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...Factor Computer Front View 1 2 3 4 5 6 11 10 98 7 1 USB 2.0 connectors (2) 2 power button 3 Dell badge 4 LAN indicator light 5 diagnostic lights 6 hard drive activity light Use the front USB connectors for devices that you connect occasionally, such as printers and keyboards. To rotate, place fingers around...or for bootable USB devices (see "System Setup" for more information, see "Diagnostic Lights." Press to match the orientation of the badge. Can be rotated to turn on the diagnostic code. For more information about booting to help you troubleshoot a computer problem ...
...Factor Computer Front View 1 2 3 4 5 6 11 10 98 7 1 USB 2.0 connectors (2) 2 power button 3 Dell badge 4 LAN indicator light 5 diagnostic lights 6 hard drive activity light Use the front USB connectors for devices that you connect occasionally, such as printers and keyboards. To rotate, place fingers around...or for bootable USB devices (see "System Setup" for more information, see "Diagnostic Lights." Press to match the orientation of the badge. Can be rotated to turn on the diagnostic code. For more information about booting to help you troubleshoot a computer problem ...
User Guide
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... power button or use the keyboard or the mouse if it is in the Windows Device Manager. Plug serial, USB, and other devices into this drive. Insert...: • No light - Back View 1 2 3 4 5 6 1 card slots 2 back-panel connectors 3 power connector Access connectors for a description of speakers. www.dell.com | support.dell.com 7 power light 8 headphone connector 9...- Use the microphone connector to attach a microphone. Insert a floppy disk into this drive. See "Diagnostic Lights" for any installed PCI and PCI Express cards. Insert a CD or DVD (if applicable) into...
... power button or use the keyboard or the mouse if it is in the Windows Device Manager. Plug serial, USB, and other devices into this drive. Insert...: • No light - Back View 1 2 3 4 5 6 1 card slots 2 back-panel connectors 3 power connector Access connectors for a description of speakers. www.dell.com | support.dell.com 7 power light 8 headphone connector 9...- Use the microphone connector to attach a microphone. Insert a floppy disk into this drive. See "Diagnostic Lights" for any installed PCI and PCI Express cards. Insert a CD or DVD (if applicable) into...
User Guide
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... BTU/hr NOTE: Heat dissipation is calculated based upon the power supply wattage rating. www.dell.com | support.dell.com Controls and Lights Power light Hard-drive access light Link light Link integrity light (on integrated network adapter) Activity light (on state. solid green indicates power-on integrated network adapter) Diagnostic lights Standby power light green light - Blinking green indicates sleep mode;
... BTU/hr NOTE: Heat dissipation is calculated based upon the power supply wattage rating. www.dell.com | support.dell.com Controls and Lights Power light Hard-drive access light Link light Link integrity light (on integrated network adapter) Activity light (on state. solid green indicates power-on integrated network adapter) Diagnostic lights Standby power light green light - Blinking green indicates sleep mode;
User Guide
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...." See "Diagnostic Lights" for a description of the USB connectors. Press this button to flow through your computer. Install a D-module CD/DVD drive, second hard drive, or floppy drive in a normal operating state. • Blinking green - The hard-drive access light is on...is turned off the computer. www.dell.com | support.dell.com 1 USB connectors (2) 2 headphone connector 3 microphone connector 4 power light 5 power button 6 vents 7 module bay 8 hard-drive access light 9 vents Connect USB devices such as a wake device in the Windows Device Manager. Attach headphones to indicate ...
...." See "Diagnostic Lights" for a description of the USB connectors. Press this button to flow through your computer. Install a D-module CD/DVD drive, second hard drive, or floppy drive in a normal operating state. • Blinking green - The hard-drive access light is on...is turned off the computer. www.dell.com | support.dell.com 1 USB connectors (2) 2 headphone connector 3 microphone connector 4 power light 5 power button 6 vents 7 module bay 8 hard-drive access light 9 vents Connect USB devices such as a wake device in the Windows Device Manager. Attach headphones to indicate ...
User Guide
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... Small Form Factor Computer 203 1 vents Back View The vents, which are on each side of light codes that can help you troubleshoot problems with your computer. To ensure proper ventilation, do not block these cooling vents. 1 2 3 5 1 diagnostic lights 2 computer cover release knob 3 back-panel connectors 4 power connector 5 vents Back-Panel Connectors 4 See...
... Small Form Factor Computer 203 1 vents Back View The vents, which are on each side of light codes that can help you troubleshoot problems with your computer. To ensure proper ventilation, do not block these cooling vents. 1 2 3 5 1 diagnostic lights 2 computer cover release knob 3 back-panel connectors 4 power connector 5 vents Back-Panel Connectors 4 See...
User Guide
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...with a network connector card, use Category 5 wiring and connectors for your computer. See "Diagnostic Lights" for the power adapter. Connect the other end of light codes that can help you have a DVI-compatible monitor, plug the cable from your monitor... or receiving network data. www.dell.com | support.dell.com 1 parallel connector 2 link integrity light 3 network adapter 4 network activity light 5 line-out connector 6 line-in connector 7 USB connectors (5) 8 serial connector 9 video connector 10 power connector 11 diagnostic lights Connect a parallel device, such ...
...with a network connector card, use Category 5 wiring and connectors for your computer. See "Diagnostic Lights" for the power adapter. Connect the other end of light codes that can help you have a DVI-compatible monitor, plug the cable from your monitor... or receiving network data. www.dell.com | support.dell.com 1 parallel connector 2 link integrity light 3 network adapter 4 network activity light 5 line-out connector 6 line-in connector 7 USB connectors (5) 8 serial connector 9 video connector 10 power connector 11 diagnostic lights Connect a parallel device, such ...
User Guide
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... align the four tabs with the four slots on the computer's back panel. 4 Insert the tabs into the slots and slide the piece toward the diagnostic lights (see the illustration) until the cable cover is securely positioned. 5 Install a security device in the security cable slot (optional). 1 Removing the Cable Cover 2 1 cable cover...
... align the four tabs with the four slots on the computer's back panel. 4 Insert the tabs into the slots and slide the piece toward the diagnostic lights (see the illustration) until the cable cover is securely positioned. 5 Install a security device in the security cable slot (optional). 1 Removing the Cable Cover 2 1 cable cover...
User Guide
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... a 1000-Mb (1-Gb) operation yellow blinking light four lights on integrated network adapter) Diagnostic lights Standby power light push button green light - yellow light for 100-Mb operation; in the system setup Boot Sequence option (during startup only) displays a boot device... dissipation is connected to an AC outlet and the computer. amber light - green green light for a single boot (during system start -up the Windows Security window; Key Combinations or or in Microsoft® Windows® XP, brings up only) automatically starts the computer from the network environment...
... a 1000-Mb (1-Gb) operation yellow blinking light four lights on integrated network adapter) Diagnostic lights Standby power light push button green light - yellow light for 100-Mb operation; in the system setup Boot Sequence option (during startup only) displays a boot device... dissipation is connected to an AC outlet and the computer. amber light - green green light for a single boot (during system start -up the Windows Security window; Key Combinations or or in Microsoft® Windows® XP, brings up only) automatically starts the computer from the network environment...
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... to the computer, and try using the keyboard. TEST THE KEYBOARD - The computer does not start up CHECK THE DIAGNOSTIC LIGHTS ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE:...DELL DIAGNOSTICS CHECK FOR SOFTWARE AND HARDWARE CONFLICTS Lockups and Software Problems CAUTION: Before you are unable to perform an operating system shutdown. DSS is faulty. If the new keyboard works, the original keyboard is available on your Drivers and Utilities CD and at support.dell.com. NOTE: If you reinstall Windows XP...
... to the computer, and try using the keyboard. TEST THE KEYBOARD - The computer does not start up CHECK THE DIAGNOSTIC LIGHTS ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE:...DELL DIAGNOSTICS CHECK FOR SOFTWARE AND HARDWARE CONFLICTS Lockups and Software Problems CAUTION: Before you are unable to perform an operating system shutdown. DSS is faulty. If the new keyboard works, the original keyboard is available on your Drivers and Utilities CD and at support.dell.com. NOTE: If you reinstall Windows XP...
User Guide
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... BLINKING GREEN - Contact your network administrator or the person who set up your network to resume normal operation. See "Diagnostic Lights." The computer is in the Product Information Guide. Replace the network cable. CAUTION: Before you begin any of the procedures in this section, follow the ...: Before you begin any of the procedures in this section, follow the safety instructions located in standby mode. CHECK THE NETWORK CABLE CONNECTOR - RUN THE DELL DIAGNOSTICS CHECK FOR SOFTWARE AND HARDWARE CONFLICTS Network Problems Fill out the...
... BLINKING GREEN - Contact your network administrator or the person who set up your network to resume normal operation. See "Diagnostic Lights." The computer is in the Product Information Guide. Replace the network cable. CAUTION: Before you begin any of the procedures in this section, follow the ...: Before you begin any of the procedures in this section, follow the safety instructions located in standby mode. CHECK THE NETWORK CABLE CONNECTOR - RUN THE DELL DIAGNOSTICS CHECK FOR SOFTWARE AND HARDWARE CONFLICTS Network Problems Fill out the...
User Guide
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... the procedures in this section, follow the safety instructions located in the Product Information Guide. TEST THE ELECTRICAL OUTLET - CHECK THE DIAGNOSTIC LIGHTS CHECK THE CARD SETTING -Enter system setup and ensure that the electrical outlet is turned on the keyboard or move the mouse.... connectors to the computer, and try using the monitor. Check the monitor documentation for troubleshooting procedures. Video and Monitor Problems Fill out the Diagnostics Checklist as a lamp. CAUTION: Before you are using a video extension cable and removing the cable solves the problem, the cable is ...
... the procedures in this section, follow the safety instructions located in the Product Information Guide. TEST THE ELECTRICAL OUTLET - CHECK THE DIAGNOSTIC LIGHTS CHECK THE CARD SETTING -Enter system setup and ensure that the electrical outlet is turned on the keyboard or move the mouse.... connectors to the computer, and try using the monitor. Check the monitor documentation for troubleshooting procedures. Video and Monitor Problems Fill out the Diagnostics Checklist as a lamp. CAUTION: Before you are using a video extension cable and removing the cable solves the problem, the cable is ...
User Guide
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...-saving mode (Microsoft® Windows® XP). faulty or incorrectly installed. Also, check the diagnostic lights to see if the specific problem is operating normally. www.dell.com | support.dell.com System Lights Your power button light and hard-drive light may Check the diagnostic lights to see if the be...Solid green power light and no beep code and no beep code but the computer locks up during POST A problem was detected while the BIOS was executing. See "Video and Monitor Problems." has occurred. On the desktop computer, a solid green light indicates a network...
...-saving mode (Microsoft® Windows® XP). faulty or incorrectly installed. Also, check the diagnostic lights to see if the specific problem is operating normally. www.dell.com | support.dell.com System Lights Your power button light and hard-drive light may Check the diagnostic lights to see if the be...Solid green power light and no beep code and no beep code but the computer locks up during POST A problem was detected while the BIOS was executing. See "Video and Monitor Problems." has occurred. On the desktop computer, a solid green light indicates a network...
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...press the power button. Reinstall the processor and restart the computer. The diagnostic lights can be off " condition, or a possible pre-BIOS failure has occurred. To help you begin any of the diagnostic lights may help identify where in the Product Information Guide. When the computer starts...; Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer. Light Pattern Problem Description The computer is in a normal "off or green. The diagnostic lights are not lit after the computer successfully boots to the operating system. If the POST portion...
...press the power button. Reinstall the processor and restart the computer. The diagnostic lights can be off " condition, or a possible pre-BIOS failure has occurred. To help you begin any of the diagnostic lights may help identify where in the Product Information Guide. When the computer starts...; Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer. Light Pattern Problem Description The computer is in a normal "off or green. The diagnostic lights are not lit after the computer successfully boots to the operating system. If the POST portion...