Quick Reference Guide
Page 14
... ISP might have a setup CD, click Use the CD I got from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you want to connect to the Internet?, and click Next. 6 Use the setup information provided by your ISP: 1 Save and close any open... ISP icon on your desktop or if you have a service outage. If you cannot connect to the Internet, see the Dell Technology Guide. NOTE: If you selected Set up my connection manually in the appropriate section below. NOTE: If you do not know which type of Internet service providers (ISPs). • If...
... ISP might have a setup CD, click Use the CD I got from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you want to connect to the Internet?, and click Next. 6 Use the setup information provided by your ISP: 1 Save and close any open... ISP icon on your desktop or if you have a service outage. If you cannot connect to the Internet, see the Dell Technology Guide. NOTE: If you selected Set up my connection manually in the appropriate section below. NOTE: If you do not know which type of Internet service providers (ISPs). • If...
Quick Reference Guide
Page 28
...without error. 2 If available, install good memory of the same type into your computer see your Service Manual on the Dell Support website at support.dell.com). 2 Verify that the memory modules that no special memory failure module/memory connector placement requirements exist... (see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. Possible on the Dell Support website at support.dell.com), and then restart the computer. Continue until ...
...without error. 2 If available, install good memory of the same type into your computer see your Service Manual on the Dell Support website at support.dell.com). 2 Verify that the memory modules that no special memory failure module/memory connector placement requirements exist... (see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. Possible on the Dell Support website at support.dell.com), and then restart the computer. Continue until ...
Quick Reference Guide
Page 29
...CAUTION: Before you have spelled the command correctly, put spaces in this section, follow the safety instructions that shipped with your Service Manual at support.dell.com for the operating system or the program that you begin any of the procedures in the proper place, and used the correct... the message is not listed, see "Contacting Dell" on page 61). Enable the Pointing Device option in the Dell Diagnostics (see "Contacting Dell" on page 36). DATA ERROR - The hard drive cannot read the data. See your Service Manual at support.dell.com for more memory modules may be faulty or...
...CAUTION: Before you have spelled the command correctly, put spaces in this section, follow the safety instructions that shipped with your Service Manual at support.dell.com for the operating system or the program that you begin any of the procedures in the proper place, and used the correct... the message is not listed, see "Contacting Dell" on page 61). Enable the Pointing Device option in the Dell Diagnostics (see "Contacting Dell" on page 36). DATA ERROR - The hard drive cannot read the data. See your Service Manual at support.dell.com for more memory modules may be faulty or...
Quick Reference Guide
Page 30
...N D R I L U R E 0 - D I S K D R I V E C O N F I G U R A T I Z E H A S C H A N G E D - Then, shut down the computer, reinstall the hard drive, and restart the computer. ERROR READING PCMCIA CARD - If the error appears again, contact Dell (see your Service Manual at support.dell.com), and boot the computer from a CD. H A R D - Then, shut down the computer, remove the hard drive (see "Contacting...O R - Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from the computer. Shut down the computer, reinstall ...
...N D R I L U R E 0 - D I S K D R I V E C O N F I G U R A T I Z E H A S C H A N G E D - Then, shut down the computer, reinstall the hard drive, and restart the computer. ERROR READING PCMCIA CARD - If the error appears again, contact Dell (see your Service Manual at support.dell.com), and boot the computer from a CD. H A R D - Then, shut down the computer, remove the hard drive (see "Contacting...O R - Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from the computer. Shut down the computer, reinstall ...
Quick Reference Guide
Page 31
..., and avoid touching the keyboard or keys during the boot routine. MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. D I S K D R I V E R E A D F A I L U R E - If the problem persists, try another drive. Insert bootable media. The system configuration information does not match the hardware configuration...
..., and avoid touching the keyboard or keys during the boot routine. MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. D I S K D R I V E R E A D F A I L U R E - If the problem persists, try another drive. Insert bootable media. The system configuration information does not match the hardware configuration...
Quick Reference Guide
Page 32
... Try to run the program again. A memory module may be corrupted. A memory module may be malfunctioning. See your Service Manual at support.dell.com for more information. MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - A memory module may be faulty... N E R R O R - The computer cannot find the hard drive. If the hard drive is your Service Manual at support.dell.com for more information. Contact Dell (see "Contacting Dell" on page 61). NOT ENOUGH MEMORY OR RESOURCES. You have too many programs open the program that the drive is ...
... Try to run the program again. A memory module may be corrupted. A memory module may be malfunctioning. See your Service Manual at support.dell.com for more information. MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - A memory module may be faulty... N E R R O R - The computer cannot find the hard drive. If the hard drive is your Service Manual at support.dell.com for more information. Contact Dell (see "Contacting Dell" on page 61). NOT ENOUGH MEMORY OR RESOURCES. You have too many programs open the program that the drive is ...
Quick Reference Guide
Page 33
.... 2 Select the program you want to check the file structure on the system board may have a defective sector or corrupted FAT on page 61). Contact Dell (see "Dell Diagnostics" on page 61). The optional ROM has failed. A R E Q U I L E W A S N O T F O U N D - Remove and then reinstall the program.... If the problem persists, try to charge the battery. You may be malfunctioning. Connect your Service Manual at support.dell.com). If the message reappears, contact Dell (see your computer to an electrical outlet to restore the data by entering the system setup program,...
.... 2 Select the program you want to check the file structure on the system board may have a defective sector or corrupted FAT on page 61). Contact Dell (see "Dell Diagnostics" on page 61). The optional ROM has failed. A R E Q U I L E W A S N O T F O U N D - Remove and then reinstall the program.... If the problem persists, try to charge the battery. You may be malfunctioning. Connect your Service Manual at support.dell.com). If the message reappears, contact Dell (see your computer to an electrical outlet to restore the data by entering the system setup program,...
Quick Reference Guide
Page 34
...routine three consecutive times for more information. TI M E - See your Service Manual at support.dell.com or see "Dell Diagnostics" on page 36). Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on page 61). Run the System Memory tests and the Keyboard Controller test ...in the Dell Diagnostics (see "Contacting Dell" on the system board may be loose. See your Service Manual at support.dell.com. 34 Troubleshooting The reserve battery that was running out of charge. The time ...
...routine three consecutive times for more information. TI M E - See your Service Manual at support.dell.com or see "Dell Diagnostics" on page 36). Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on page 61). Run the System Memory tests and the Keyboard Controller test ...in the Dell Diagnostics (see "Contacting Dell" on the system board may be loose. See your Service Manual at support.dell.com. 34 Troubleshooting The reserve battery that was running out of charge. The time ...
Quick Reference Guide
Page 35
... hard drive, or the hard drive cable is loose, or no bootable device exists. • If the hard drive is your Service Manual at support.dell.com). HA R D -D I S K D R I V E R E A D F A I C E AVAILABLE - KEYBOARD FAILURE - No bootable partition on page 61 for ... incorrectly configured, you can be enabled or disabled in the search field and press to resolve the incompatibility. Use external power source for assistance). NOTICE - DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I N ...
... hard drive, or the hard drive cable is loose, or no bootable device exists. • If the hard drive is your Service Manual at support.dell.com). HA R D -D I S K D R I V E R E A D F A I C E AVAILABLE - KEYBOARD FAILURE - No bootable partition on page 61 for ... incorrectly configured, you can be enabled or disabled in the search field and press to resolve the incompatibility. Use external power source for assistance). NOTICE - DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I N ...
Quick Reference Guide
Page 36
... Software Problems" on (or restart) your computer. 36 Troubleshooting NOTICE: The Dell Diagnostics works only on Dell computers. Start the Dell Diagnostics from your computer. It is active. See your Service Manual at support.dell.com to review your computer's configuration information, and ensure that the device that... the option that best describes the problem and click Next to follow the safety instructions that shipped with your computer. Dell Diagnostics CAUTION: Before you want to test displays in the system setup program and is recommended that you print these procedures...
... Software Problems" on (or restart) your computer. 36 Troubleshooting NOTICE: The Dell Diagnostics works only on Dell computers. Start the Dell Diagnostics from your computer. It is active. See your Service Manual at support.dell.com to review your computer's configuration information, and ensure that the device that... the option that best describes the problem and click Next to follow the safety instructions that shipped with your computer. Dell Diagnostics CAUTION: Before you want to test displays in the system setup program and is recommended that you print these procedures...
Quick Reference Guide
Page 38
...such as a lamp. • Ensure that the main power cable and front panel cable are securely connected to the system board (see your Service Manual at support.dell.com). • If a device does not work, ensure that the device is properly connected. • If an error message appears on page ...added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Service Manual at support.dell.com). The computer is either turned off or is not receiving power. • Reseat the power cable in the power connector on ...
...such as a lamp. • Ensure that the main power cable and front panel cable are securely connected to the system board (see your Service Manual at support.dell.com). • If a device does not work, ensure that the device is properly connected. • If an error message appears on page ...added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Service Manual at support.dell.com). The computer is either turned off or is not receiving power. • Reseat the power cable in the power connector on ...
Quick Reference Guide
Page 39
...the problem. • See the software documentation for minimum memory requirements. The computer is successfully communicating with your Service Manual at support.dell.com). ELIMINATE INTERFERENCE - Troubleshooting 39 IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any ... including graphics cards (see your computer. The computer is securely connected to the system board connector (see your Service Manual at support.dell.com) to ensure that your computer is receiving electrical power, a device might be malfunctioning or incorrectly installed. •...
...the problem. • See the software documentation for minimum memory requirements. The computer is successfully communicating with your Service Manual at support.dell.com). ELIMINATE INTERFERENCE - Troubleshooting 39 IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any ... including graphics cards (see your computer. The computer is securely connected to the system board connector (see your Service Manual at support.dell.com) to ensure that your computer is receiving electrical power, a device might be malfunctioning or incorrectly installed. •...
Quick Reference Guide
Page 40
...TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You may lose data if you are following the memory installation guidelines (see your Service Manual at least 8 to 10 seconds (until the computer turns off), and then restart your computer. If you are unable to get a ...supported by pressing a key on page 36). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer. Lockups and Software Problems CAUTION: Before you begin any of memory...
...TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You may lose data if you are following the memory installation guidelines (see your Service Manual at least 8 to 10 seconds (until the computer turns off), and then restart your computer. If you are unable to get a ...supported by pressing a key on page 36). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer. Lockups and Software Problems CAUTION: Before you begin any of memory...
Quick Reference Guide
Page 43
.... For more about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen. Clicking the Dell Support Icon Click or right-click the icon to manually check your computing environment. • View the Dell Support Utility settings. •...; Access the help file for the Dell Support Utility, and view Dell Support settings. Double-Clicking the Dell ...
.... For more about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen. Clicking the Dell Support Icon Click or right-click the icon to manually check your computing environment. • View the Dell Support Utility settings. •...; Access the help file for the Dell Support Utility, and view Dell Support settings. Double-Clicking the Dell ...
Quick Reference Guide
Page 47
... to enter the Device Manager. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. otherwise, contact your hard drive as described in your operating system. The drivers that are used by ...your computer appears. Manually Reinstalling Drivers After extracting the driver files to your administrator to reinstall and follow the prompts on the computer, click Continue; A ...
... to enter the Device Manager. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. otherwise, contact your hard drive as described in your operating system. The drivers that are used by ...your computer appears. Manually Reinstalling Drivers After extracting the driver files to your administrator to reinstall and follow the prompts on the computer, click Continue; A ...
Quick Reference Guide
Page 54
...8226; End User License Agreement Service Manual • How to remove and replace parts The Service Manual for your computer can be found at support.dell.com. • How to configure system settings • How to troubleshoot and solve problems Dell Technology Guide • About your operating... system The Dell Technology Guide is located on www.dell.com at support.dell.com....
...8226; End User License Agreement Service Manual • How to remove and replace parts The Service Manual for your computer can be found at support.dell.com. • How to configure system settings • How to troubleshoot and solve problems Dell Technology Guide • About your operating... system The Dell Technology Guide is located on www.dell.com at support.dell.com....
Quick Reference Guide
Page 63
... from the Drivers and Utilities media, 37 starting from your hard drive, 36 Dell Factory Image Restore, 51 Dell Technology Guide, 54 DellConnect, 56 diagnostics beep codes, 27 Dell, 36 documentation, 53 Dell Technology Guide, 54 Service Manual, 54 drivers Drivers and Utilities media, 53 identifying, 45 reinstalling, 46 returning to a previous version, 46 Drivers and Utilities...
... from the Drivers and Utilities media, 37 starting from your hard drive, 36 Dell Factory Image Restore, 51 Dell Technology Guide, 54 DellConnect, 56 diagnostics beep codes, 27 Dell, 36 documentation, 53 Dell Technology Guide, 54 Service Manual, 54 drivers Drivers and Utilities media, 53 identifying, 45 reinstalling, 46 returning to a previous version, 46 Drivers and Utilities...
Quick Reference Guide
Page 64
... and Utilities, 53 operating system, 53 memory troubleshooting, 39 N networks wireless switch, 10 Notebook System Software, 53 64 Index O operating system media, 51, 53 product key, 54 reinstalling, 53 System Restore,... 48 P phone numbers, 61 power button, 12 power light conditions, 38 troubleshooting, 38 problems beep codes, 27 restore to previous state, 48 R regulatory information, 54 reinstalling drivers and utilities, 46 S S.M.A.R.T, 35 safety information, 54 Service Manual, 54 Service Tag, 53
... and Utilities, 53 operating system, 53 memory troubleshooting, 39 N networks wireless switch, 10 Notebook System Software, 53 64 Index O operating system media, 51, 53 product key, 54 reinstalling, 53 System Restore,... 48 P phone numbers, 61 power button, 12 power light conditions, 38 troubleshooting, 38 problems beep codes, 27 restore to previous state, 48 R regulatory information, 54 reinstalling drivers and utilities, 46 S S.M.A.R.T, 35 safety information, 54 Service Manual, 54 Service Tag, 53
Service Manual
Page 1
...to Microsoft® Windows® operating systems are registered trademarks, and Core is used in this document to refer to either potential damage to hardware or loss of data and tells you purchased a DELL™ n Series computer, any references in this document to change ...the marks and names or their products. Reproduction in any proprietary interest in trademarks and trade names other countries; Dell™ Latitude™ E5400 and E5500 Service Manual Troubleshooting Working on Your Computer Bottom of the Base Assembly Hard Drive Wireless Local Area Network (WLAN) Card ...
...to Microsoft® Windows® operating systems are registered trademarks, and Core is used in this document to refer to either potential damage to hardware or loss of data and tells you purchased a DELL™ n Series computer, any references in this document to change ...the marks and names or their products. Reproduction in any proprietary interest in trademarks and trade names other countries; Dell™ Latitude™ E5400 and E5500 Service Manual Troubleshooting Working on Your Computer Bottom of the Base Assembly Hard Drive Wireless Local Area Network (WLAN) Card ...
Service Manual
Page 2
... Computer. 2. Back to Contents Page Bottom of the Base Assembly Dell™ Latitude™ E5400 and E5500 Service Manual Removing the E5400 Bottom of the Base Assembly Replacing the E5400 Bottom of the Base Assembly Removing the E5500 Bottom of the Base Assembly Replacing the E5500 Bottom of the Base Assembly Removing the E5400 Bottom of...
... Computer. 2. Back to Contents Page Bottom of the Base Assembly Dell™ Latitude™ E5400 and E5500 Service Manual Removing the E5400 Bottom of the Base Assembly Replacing the E5400 Bottom of the Base Assembly Removing the E5500 Bottom of the Base Assembly Replacing the E5500 Bottom of the Base Assembly Removing the E5400 Bottom of...