Quick Reference Guide
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... 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System 48 Using Microsoft...
... 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System 48 Using Microsoft...
Quick Reference Guide
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...you want to be working properly. 2 Turn on (or restart) your computer. 36 Troubleshooting Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Lockups and ...Software Problems" on page 40) and run the Dell Diagnostics before you begin any of the procedures ...
...you want to be working properly. 2 Turn on (or restart) your computer. 36 Troubleshooting Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Lockups and ...Software Problems" on page 40) and run the Dell Diagnostics before you begin any of the procedures ...
Quick Reference Guide
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...logo appears, continue to wait until you want to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that appears and ... menu and press to start menu and press . When the DELL logo appears, press immediately. then, shut down your computer and try again. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again...
...logo appears, continue to wait until you want to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that appears and ... menu and press to start menu and press . When the DELL logo appears, press immediately. then, shut down your computer and try again. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again...
Quick Reference Guide
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... self-support information, software updates, and health scans of software and hardware updates for the Dell Technical Update service, go to run the software. • Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the ...program. Use this support utility for content, format, and how frequently you receive notifications. NOTE: If the Dell Support Utility is checked. See the...
... self-support information, software updates, and health scans of software and hardware updates for the Dell Technical Update service, go to run the software. • Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the ...program. Use this support utility for content, format, and how frequently you receive notifications. NOTE: If the Dell Support Utility is checked. See the...
Quick Reference Guide
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... point is next to the device name, you are an administrator on page 46). otherwise, contact your problem and, if necessary, update the driver. Scroll down the list to continue. NOTE: The User Account Control window may need to reinstall the... driver or install a new driver (see if any device, identify whether the driver is the source of your administrator to see "Reinstalling Drivers and Utilities" on the computer, click Continue; Microsoft® Windows Vista®: 1 Click the...
... point is next to the device name, you are an administrator on page 46). otherwise, contact your problem and, if necessary, update the driver. Scroll down the list to continue. NOTE: The User Account Control window may need to reinstall the... driver or install a new driver (see if any device, identify whether the driver is the source of your administrator to see "Reinstalling Drivers and Utilities" on the computer, click Continue; Microsoft® Windows Vista®: 1 Click the...
Quick Reference Guide
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..., your computer might not work correctly. otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the...
..., your computer might not work correctly. otherwise, contact your administrator to enter the Device Manager. 3 Right-click the device for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the...
Quick Reference Guide
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... on the screen. NOTE: The User Account Control window may appear. If you installed additional hardware, the drivers for hardware that the Drivers and Utilities media is not required by your media drive directory to display the media contents, and then double...installed in your computer. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: In most cases, the Drivers and Utilities program starts running automatically. 2 When the Drivers and Utilities media installation program ...
... on the screen. NOTE: The User Account Control window may appear. If you installed additional hardware, the drivers for hardware that the Drivers and Utilities media is not required by your media drive directory to display the media contents, and then double...installed in your computer. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: In most cases, the Drivers and Utilities program starts running automatically. 2 When the Drivers and Utilities media installation program ...
Quick Reference Guide
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.... 3 Double-click the type of device for which you are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in when you received the computer. This program permanently... you to return your computer to an earlier operating state (without affecting data files. Use System Restore as the first solution for driver software. 6 Click Browse and browse to the location to your operating system problem. Restoring Your Operating System You can use it ...
.... 3 Double-click the type of device for which you are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in when you received the computer. This program permanently... you to return your computer to an earlier operating state (without affecting data files. Use System Restore as the first solution for driver software. 6 Click Browse and browse to the location to your operating system problem. Restoring Your Operating System You can use it ...
Quick Reference Guide
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...only as the last method to the operating state it was in certain countries or on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. This option restores your hard drive to restore ... Panel→Performance and Maintenance→System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. NOTE: Dell Factory Image Restore may not be available in when you received your operating system problem. Data files include documents, spreadsheets, e-mail messages, digital ...
...only as the last method to the operating state it was in certain countries or on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with less than 200 MB of low disk space. This option restores your hard drive to restore ... Panel→Performance and Maintenance→System. 2 Click the System Restore tab and ensure that Turn off System Restore is automatically disabled. NOTE: Dell Factory Image Restore may not be available in when you received your operating system problem. Data files include documents, spreadsheets, e-mail messages, digital ...
Quick Reference Guide
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...The restore process begins and may need to a Previous Device Driver Version" on your configuration, you may take 5 or more minutes to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. NOTE: Depending upon your primary hard drive.... 8 Click Finish to restart the computer. To access the command prompt, type administrator in before you need the Dell™ Operating System media and the Dell Drivers and Utilities media. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer...
...The restore process begins and may need to a Previous Device Driver Version" on your configuration, you may take 5 or more minutes to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. NOTE: Depending upon your primary hard drive.... 8 Click Finish to restart the computer. To access the command prompt, type administrator in before you need the Dell™ Operating System media and the Dell Drivers and Utilities media. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer...
Quick Reference Guide
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... sequence for one time only. NOTE: If you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and try again. Use the Dell Drivers and Utilities media to complete the installation. 52 Reinstalling Software Reinstalling Windows The ...region from CD-ROM, and follow the instructions on the screen to load any open files and exit any required drivers. then, shut down your computer. When the DELL logo appears, press immediately. After you reinstall the operating system, you see the Microsoft® Windows® desktop;...
... sequence for one time only. NOTE: If you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and try again. Use the Dell Drivers and Utilities media to complete the installation. 52 Reinstalling Software Reinstalling Windows The ...region from CD-ROM, and follow the instructions on the screen to load any open files and exit any required drivers. then, shut down your computer. When the DELL logo appears, press immediately. After you reinstall the operating system, you see the Microsoft® Windows® desktop;...
Quick Reference Guide
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... Service Tag/Express Service Code is located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support NOTE: Your Service Tag/Express Service...be optional and may not ship with your computer. Some features or media may not be included on your computer. NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may ship with your computer. ...
... Service Tag/Express Service Code is located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support NOTE: Your Service Tag/Express Service...be optional and may not ship with your computer. Some features or media may not be included on your computer. NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may ship with your computer. ...
Quick Reference Guide
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... Support Utility, 42 Technical Update Service, 42 Dell Diagnostics, 36 starting from the Drivers and Utilities media, 37 starting from your hard drive, 36 Dell Factory Image Restore, 51 Dell Technology Guide, 54 DellConnect, 56 diagnostics beep codes, 27 Dell, 36 documentation, 53 Dell Technology Guide, 54 Service Manual, 54 drivers Drivers and Utilities media, 53 identifying, 45...
... Support Utility, 42 Technical Update Service, 42 Dell Diagnostics, 36 starting from the Drivers and Utilities media, 37 starting from your hard drive, 36 Dell Factory Image Restore, 51 Dell Technology Guide, 54 DellConnect, 56 diagnostics beep codes, 27 Dell, 36 documentation, 53 Dell Technology Guide, 54 Service Manual, 54 drivers Drivers and Utilities media, 53 identifying, 45...
Quick Reference Guide
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... Transfer Wizard, 15 finding information, 53 H hardware beep codes, 27 I Internet connecting, 13 setting up, 14 wireless switch Network Locator, 10 M media Drivers and Utilities, 53 operating system, 53 memory troubleshooting, 39 N networks wireless switch, 10 Notebook System Software, 53 64 Index O operating system media, 51,...power button, 12 power light conditions, 38 troubleshooting, 38 problems beep codes, 27 restore to previous state, 48 R regulatory information, 54 reinstalling drivers and utilities, 46 S S.M.A.R.T, 35 safety information, 54 Service Manual, 54 Service Tag, 53
... Transfer Wizard, 15 finding information, 53 H hardware beep codes, 27 I Internet connecting, 13 setting up, 14 wireless switch Network Locator, 10 M media Drivers and Utilities, 53 operating system, 53 memory troubleshooting, 39 N networks wireless switch, 10 Notebook System Software, 53 64 Index O operating system media, 51,...power button, 12 power light conditions, 38 troubleshooting, 38 problems beep codes, 27 restore to previous state, 48 R regulatory information, 54 reinstalling drivers and utilities, 46 S S.M.A.R.T, 35 safety information, 54 Service Manual, 54 Service Tag, 53
Quick Reference Guide
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...enabling, 50 T telephone numbers, 61 transferring information to a new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 restore... 38 U updates software and hardware, 42 W warranty information, 54 Windows License label, 54 Windows Vista Dell Factory Image Restore, 50-51 Program Compatibility wizard, 41 reinstalling, 53 System Restore, 48 Windows XP Device Driver Rollback, 46 Files and Settings Transfer Wizard, 15 Index 65
...enabling, 50 T telephone numbers, 61 transferring information to a new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 restore... 38 U updates software and hardware, 42 W warranty information, 54 Windows License label, 54 Windows Vista Dell Factory Image Restore, 50-51 Program Compatibility wizard, 41 reinstalling, 53 System Restore, 48 Windows XP Device Driver Rollback, 46 Files and Settings Transfer Wizard, 15 Index 65
Quick Reference Guide
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Windows XP (continued) reinstalling, 53 returning to a previous device driver version, 46 System Restore, 48 wireless switch, 10 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 41 66 Index
Windows XP (continued) reinstalling, 53 returning to a previous device driver version, 46 System Restore, 48 wireless switch, 10 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 41 66 Index
Technical Guide
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... rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 1470mW 100 Mbps*: 780mW 10...
... rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 1470mW 100 Mbps*: 780mW 10...
Technical Guide
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... rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 924mW 100 Mbps*: 651mW 10...
... rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 924mW 100 Mbps*: 651mW 10...
Service Manual
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Follow the procedures in After Working on support.dell.com. Install the operating system, drivers, and utilities for your computer or on Your Computer. 5. Back to Contents Page Replace the bottom of the Base Assembly). 4. For more information, see Replacing the E5400 Bottom of the Base Assembly or Replacing the E5500 Bottom of the base assembly (see the Setup and Quick Reference Guide that shipped with your computer, as needed. 3.
Follow the procedures in After Working on support.dell.com. Install the operating system, drivers, and utilities for your computer or on Your Computer. 5. Back to Contents Page Replace the bottom of the Base Assembly). 4. For more information, see Replacing the E5400 Bottom of the Base Assembly or Replacing the E5500 Bottom of the base assembly (see the Setup and Quick Reference Guide that shipped with your computer, as needed. 3.
Service Manual
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... Main Menu, left-click with your computer does not display a screen image, contact Dell Support. 1. In the Fix a Problem section, click Hardware Troubleshooter. 4. Dell Diagnostics CAUTION: Before you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. Ensure that the computer is connected to an electrical outlet that you can take up...
... Main Menu, left-click with your computer does not display a screen image, contact Dell Support. 1. In the Fix a Problem section, click Hardware Troubleshooter. 4. Dell Diagnostics CAUTION: Before you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. Ensure that the computer is connected to an electrical outlet that you can take up...