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.... Model DCTA March 2005 P/N D8663 Rev. Information in this document to Microsoft® Windows® operating systems are registered trademarks of Intel Corporation; Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are registered trademarks of Microsoft Corporation. Intel and Pentium, and Intel...
.... Model DCTA March 2005 P/N D8663 Rev. Information in this document to Microsoft® Windows® operating systems are registered trademarks of Intel Corporation; Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are registered trademarks of Microsoft Corporation. Intel and Pentium, and Intel...
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... computer does not start up 35 The computer stops responding 35 A program stops responding 35 A program crashes repeatedly 35 A program is designed for an earlier Windows operating system . . . . . 36 A solid blue screen appears 36 Other software problems 36 Memory Problems 37 Mouse Problems 37 Network Problems 38 Power Problems 39 Printer...
... computer does not start up 35 The computer stops responding 35 A program stops responding 35 A program crashes repeatedly 35 A program is designed for an earlier Windows operating system . . . . . 36 A solid blue screen appears 36 Other software problems 36 Memory Problems 37 Mouse Problems 37 Network Problems 38 Power Problems 39 Printer...
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... 42 If the screen is blank 42 If the screen is difficult to read 43 3 Troubleshooting Tools Diagnostic Lights 45 Dell Diagnostics 48 Dell Diagnostics Main Menu 48 Drivers 49 What Is a Driver 49 Identifying Drivers 50 Reinstalling Drivers 50 Resolving Software and Hardware ...Incompatibilities 51 Restoring Your Operating System 51 Using Microsoft Windows XP System Restore 52 Using Dell PC Restore by Symantec 53 4 Removing and Installing Parts Before You Begin 55 Recommended Tools 55 Turn Off Your...
... 42 If the screen is blank 42 If the screen is difficult to read 43 3 Troubleshooting Tools Diagnostic Lights 45 Dell Diagnostics 48 Dell Diagnostics Main Menu 48 Drivers 49 What Is a Driver 49 Identifying Drivers 50 Reinstalling Drivers 50 Resolving Software and Hardware ...Incompatibilities 51 Restoring Your Operating System 51 Using Microsoft Windows XP System Restore 52 Using Dell PC Restore by Symantec 53 4 Removing and Installing Parts Before You Begin 55 Recommended Tools 55 Turn Off Your...
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www.dell.com | support.dell.com What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries. 10 Finding Information
www.dell.com | support.dell.com What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries. 10 Finding Information
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www.dell.com | support.dell.com What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. 12 Finding Information
www.dell.com | support.dell.com What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. 12 Finding Information
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... modem expansion card. Otherwise, follow the instructions on page 31. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do not have an MSN Explorer or AOL icon on your ISP but have an ISP and want...connection: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on your computer and to the telephone wall jack before you want to set up an Internet connection with a different...
... modem expansion card. Otherwise, follow the instructions on page 31. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do not have an MSN Explorer or AOL icon on your ISP but have an ISP and want...connection: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on your computer and to the telephone wall jack before you want to set up an Internet connection with a different...
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... or DVD playing. 1 Click the Start button, point to All Programs → Accessories→ Entertainment, and then click Volume Control. 2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to the previous title or chapter Eject For more... and Using Your Computer 17 For more information on playing CDs or DVDs, click Help on volume control options, click Help in the Volume Control window. Eject Go to the next track A DVD player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse...
... or DVD playing. 1 Click the Start button, point to All Programs → Accessories→ Entertainment, and then click Volume Control. 2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to the previous title or chapter Eject For more... and Using Your Computer 17 For more information on playing CDs or DVDs, click Help on volume control options, click Help in the Volume Control window. Eject Go to the next track A DVD player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse...
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.... In addition, commercially available DVD players for other purposes, including creating CDs from audio files on the kind of CD or DVD drives offered by Dell may vary by 600 pixels. 5 Click the drop-down menu under Color quality, and then click Medium (16 bit). 6 Click OK. This... click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in the upper-right corner of a CD or DVD. For instructions, see the Sonic RecordNow documentation that you follow all...
.... In addition, commercially available DVD players for other purposes, including creating CDs from audio files on the kind of CD or DVD drives offered by Dell may vary by 600 pixels. 5 Click the drop-down menu under Color quality, and then click Medium (16 bit). 6 Click OK. This... click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in the upper-right corner of a CD or DVD. For instructions, see the Sonic RecordNow documentation that you follow all...
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Use blank CD-Rs to finalize the recording. Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open a RecordNow project. • You must ...
Use blank CD-Rs to finalize the recording. Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open a RecordNow project. • You must ...
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The Microsoft® Windows® desktop displays on the primary monitor. 2 Enable clone mode or extended desktop mode in "Before You Begin" on page 55. 2 Connect one screen to ...
The Microsoft® Windows® desktop displays on the primary monitor. 2 Enable clone mode or extended desktop mode in "Before You Begin" on page 55. 2 Connect one screen to ...
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....dell.com Setting Up a Home and Office Network Connecting to a Network Adapter NOTICE: Plug the network cable into the modem connector on the computer. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP...for creating a network. network adapter connector network device network adapter connector on computer network cable Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of the network cable to the network...
....dell.com Setting Up a Home and Office Network Connecting to a Network Adapter NOTICE: Plug the network cable into the modem connector on the computer. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP...for creating a network. network adapter connector network device network adapter connector on computer network cable Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of the network cable to the network...
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...Control Panel. 2 Under Pick a category, click Performance and Maintenance. 3 Under or pick a Control Panel icon, click Power Options. NOTE: Windows XP Professional includes security and networking features not available in before it may take a short time to exit from hibernate mode, press the power... button. When a Windows XP Professional computer is connected to a network, different options related to security and networking appear in standby mode, it entered hibernate ...
...Control Panel. 2 Under Pick a category, click Performance and Maintenance. 3 Under or pick a Control Panel icon, click Power Options. NOTE: Windows XP Professional includes security and networking features not available in before it may take a short time to exit from hibernate mode, press the power... button. When a Windows XP Professional computer is connected to a network, different options related to security and networking appear in standby mode, it entered hibernate ...
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... scheme name. Power Options Properties Define your power settings on the Power Schemes tab, Advanced tab, and Hibernate tab. To access the Power Options Properties window: 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Performance and Maintenance. 3 Under or pick a Control Panel icon, click ...hard drive. 26 Setting Up and Using Your Computer To recover, press any key on the keyboard or click the mouse. www.dell.com | support.dell.com Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer...
... scheme name. Power Options Properties Define your power settings on the Power Schemes tab, Advanced tab, and Hibernate tab. To access the Power Options Properties window: 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Performance and Maintenance. 3 Under or pick a Control Panel icon, click ...hard drive. 26 Setting Up and Using Your Computer To recover, press any key on the keyboard or click the mouse. www.dell.com | support.dell.com Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer...
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... To purchase a card, contact Dell. For more information on power management options: 1 Click the Start button and click Help and Support. 2 In the Help and Support window, click Performance and maintenance. 3 In the Performance and maintenance window, click Conserving power on your Windows password before the computer exits from...This connector is a digital interface that uses IEEE 1394. IEEE 1394 IEEE 1394 is only available if you purchased an add-in the Windows taskbar for quick access. • Set the computer to prompt you for use with the use of an adapter. To program these ...
... To purchase a card, contact Dell. For more information on power management options: 1 Click the Start button and click Help and Support. 2 In the Help and Support window, click Performance and maintenance. 3 In the Performance and maintenance window, click Conserving power on your Windows password before the computer exits from...This connector is a digital interface that uses IEEE 1394. IEEE 1394 IEEE 1394 is only available if you purchased an add-in the Windows taskbar for quick access. • Set the computer to prompt you for use with the use of an adapter. To program these ...
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...2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to function as two logical processors, capable of Hyper-Threading technology. www.dell.com | support.dell.com Hyper-Threading Hyper-Threading is optimized to take advantage of performing ...certain tasks simultaneously. It is recommended that you use the Microsoft® Windows® XP Service Pack 1 (SP1) or ...
...2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to function as two logical processors, capable of Hyper-Threading technology. www.dell.com | support.dell.com Hyper-Threading Hyper-Threading is optimized to take advantage of performing ...certain tasks simultaneously. It is recommended that you use the Microsoft® Windows® XP Service Pack 1 (SP1) or ...
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... does not indicate a defect in the lower-right corner of your antivirus software to check for and remove viruses. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the drive or the CD or DVD. C H E C K ... R D I C S - See page 48. R U N T H E D E L L D I A G N O S T I S K - NOTE: Because of the procedures in this section, follow the safety instructions in all DVD drives. www.dell.com | support.dell.com Drive Problems CAUTION: Before you begin any boxes that are checked. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I...
... does not indicate a defect in the lower-right corner of your antivirus software to check for and remove viruses. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the drive or the CD or DVD. C H E C K ... R D I C S - See page 48. R U N T H E D E L L D I A G N O S T I S K - NOTE: Because of the procedures in this section, follow the safety instructions in all DVD drives. www.dell.com | support.dell.com Drive Problems CAUTION: Before you begin any boxes that are checked. E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I...
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... to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - The CD/DVD-RW drive must receive a steady stream of the procedures in this section, follow the safety instructions in Windows Help. C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I N G T O A C D / D V D - Solving Problems 31 Search for and attempt recovery of bad sectors. 7 Click Start. If the stream is connected to the CD/DVD-RW...
... to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - The CD/DVD-RW drive must receive a steady stream of the procedures in this section, follow the safety instructions in Windows Help. C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I N G T O A C D / D V D - Solving Problems 31 Search for and attempt recovery of bad sectors. 7 Click Start. If the stream is connected to the CD/DVD-RW...
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... responses, the modem is connected to the jack on all computers.) VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click ...have subscribed to All Programs, and then click Modem Helper. www.dell.com | support.dell.com CHECK THE TELEPHONE LINE CONNECTION - R U N T H E M O D E M H E L P E R D I A G N O S T I N T E R N E T - E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I C S - Ensure that is communicating with Windows. If you are using a line that you insert the telephone...
... responses, the modem is connected to the jack on all computers.) VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click ...have subscribed to All Programs, and then click Modem Helper. www.dell.com | support.dell.com CHECK THE TELEPHONE LINE CONNECTION - R U N T H E M O D E M H E L P E R D I A G N O S T I N T E R N E T - E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I C S - Ensure that is communicating with Windows. If you are using a line that you insert the telephone...
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A R E Q U I B L E . d r i v e l e t t e r : \ I S N O T A C C E S S I R E D . S YS T E M D I A - N O T E N O U G H M E M O R Y O R R E S O U R C E S . Contact Dell (see the documentation for installation instructions. I N S E R T B O O T A B L E M E D I S K E R R O R - Close all windows and open is not listed, see page 119). O P E R A T I L E W A S N O T F O U N D - Solving Problems 33 Insert a bootable floppy or CD. D L L F I N G S YS T E M N O T F O U N D - N O N - C L O S E S O M E P R O G R A M S A N D T R Y A G A I S N O T R E A D Y - In some ...
A R E Q U I B L E . d r i v e l e t t e r : \ I S N O T A C C E S S I R E D . S YS T E M D I A - N O T E N O U G H M E M O R Y O R R E S O U R C E S . Contact Dell (see the documentation for installation instructions. I N S E R T B O O T A B L E M E D I S K E R R O R - Close all windows and open is not listed, see page 119). O P E R A T I L E W A S N O T F O U N D - Solving Problems 33 Insert a bootable floppy or CD. D L L F I N G S YS T E M N O T F O U N D - N O N - C L O S E S O M E P R O G R A M S A N D T R Y A G A I S N O T R E A D Y - In some ...
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... KEYBOARD CABLE - • Ensure that the keyboard cable is a FlexBay disable option in the Product Information Guide. See page 52. 34 Solving Problems www.dell.com | support.dell.com Media Card Reader Problems N O D R I V E L E T T E R I S A S S I S A B L E D - To manually assign a drive for damaged or frayed cables....the computer, and try using the keyboard. Keyboard Problems CAUTION: Before you are mapped to the Media Card Reader. When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as a mapped drive only when it is...
... KEYBOARD CABLE - • Ensure that the keyboard cable is a FlexBay disable option in the Product Information Guide. See page 52. 34 Solving Problems www.dell.com | support.dell.com Media Card Reader Problems N O D R I V E L E T T E R I S A S S I S A B L E D - To manually assign a drive for damaged or frayed cables....the computer, and try using the keyboard. Keyboard Problems CAUTION: Before you are mapped to the Media Card Reader. When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as a mapped drive only when it is...