Owner's Manual
Page 2
...you make better use of your computer. Microsoft, Windows, and Outlook are trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet,... and PowerConnect are registered trademarks of Dell Inc.; Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates ...
...you make better use of your computer. Microsoft, Windows, and Outlook are trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet,... and PowerConnect are registered trademarks of Dell Inc.; Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates ...
Owner's Manual
Page 4
... computer does not start up 35 The computer stops responding 35 A program stops responding 35 A program crashes repeatedly 35 A program is designed for an earlier Windows operating system . . . . . 36 A solid blue screen appears 36 Other software problems 36 Memory Problems 37 Mouse Problems 37 Network Problems 38 Power Problems 39 Printer...
... computer does not start up 35 The computer stops responding 35 A program stops responding 35 A program crashes repeatedly 35 A program is designed for an earlier Windows operating system . . . . . 36 A solid blue screen appears 36 Other software problems 36 Memory Problems 37 Mouse Problems 37 Network Problems 38 Power Problems 39 Printer...
Owner's Manual
Page 5
... 42 If the screen is blank 42 If the screen is difficult to read 43 3 Troubleshooting Tools Diagnostic Lights 45 Dell Diagnostics 48 Dell Diagnostics Main Menu 48 Drivers 49 What Is a Driver 49 Identifying Drivers 50 Reinstalling Drivers 50 Resolving Software and Hardware ...Incompatibilities 51 Restoring Your Operating System 51 Using Microsoft Windows XP System Restore 52 Using Dell PC Restore by Symantec 53 4 Removing and Installing Parts Before You Begin 55 Recommended Tools 55 Turn Off Your...
... 42 If the screen is blank 42 If the screen is difficult to read 43 3 Troubleshooting Tools Diagnostic Lights 45 Dell Diagnostics 48 Dell Diagnostics Main Menu 48 Drivers 49 What Is a Driver 49 Identifying Drivers 50 Reinstalling Drivers 50 Resolving Software and Hardware ...Incompatibilities 51 Restoring Your Operating System 51 Using Microsoft Windows XP System Restore 52 Using Dell PC Restore by Symantec 53 4 Removing and Installing Parts Before You Begin 55 Recommended Tools 55 Turn Off Your...
Owner's Manual
Page 10
www.dell.com | support.dell.com What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries. 10 Finding Information
www.dell.com | support.dell.com What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries. 10 Finding Information
Owner's Manual
Page 12
www.dell.com | support.dell.com What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. 12 Finding Information
www.dell.com | support.dell.com What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Find It Here Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. 12 Finding Information
Owner's Manual
Page 15
... any open programs. 2 Click the Start button and click Internet Explorer. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of connection to set...different ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on page 31. If you cannot connect to the Internet but you did not receive a setup CD, click Set up...
... any open programs. 2 Click the Start button and click Internet Explorer. The New Connection Wizard appears. 3 Click Connect to the Internet. 4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of connection to set...different ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop. 3 Follow the instructions on page 31. If you cannot connect to the Internet but you did not receive a setup CD, click Set up...
Owner's Manual
Page 17
... CD or DVD playing. 1 Click the Start button, point to All Programs → Accessories→ Entertainment, and then click Volume Control. 2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to the previous title or chapter Eject For more... increase or decrease the volume. For more information on playing CDs or DVDs, click Help on volume control options, click Help in the Volume Control window.
... CD or DVD playing. 1 Click the Start button, point to All Programs → Accessories→ Entertainment, and then click Volume Control. 2 In the Volume Control window, click and drag the bar in the Volume Control column and slide it up or down to the previous title or chapter Eject For more... increase or decrease the volume. For more information on playing CDs or DVDs, click Help on volume control options, click Help in the Volume Control window.
Owner's Manual
Page 18
... Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in Screen resolution to change the setting to All Programs→ Sonic→ RecordNow!, and then click RecordNow! 2 Click... at support.sonic.com. For instructions, see the Sonic RecordNow documentation that came with your computer and creating MP3 CDs. www.dell.com | support.dell.com Adjusting the Picture If an error message notifies you that the current resolution and color depth are available: DVD+R, DVD+RW...
... Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in Screen resolution to change the setting to All Programs→ Sonic→ RecordNow!, and then click RecordNow! 2 Click... at support.sonic.com. For instructions, see the Sonic RecordNow documentation that came with your computer and creating MP3 CDs. www.dell.com | support.dell.com Adjusting the Picture If an error message notifies you that the current resolution and color depth are available: DVD+R, DVD+RW...
Owner's Manual
Page 19
... different types of recording media: CD-Rs, CD-RWs (including high-speed CD-RWs), DVD+Rs, and DVD+RWs. Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open a RecordNow project. • You must...
... different types of recording media: CD-Rs, CD-RWs (including high-speed CD-RWs), DVD+Rs, and DVD+RWs. Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open a RecordNow project. • You must...
Owner's Manual
Page 23
... most consumer electronics stores. Setting Up and Using Your Computer 23 For information on changing the display settings for your graphics card). The Microsoft® Windows® desktop displays on the computer. Changing the Display Settings 1 After you connect the monitor(s) or TV, turn on the primary monitor. 2 Enable clone mode...
... most consumer electronics stores. Setting Up and Using Your Computer 23 For information on changing the display settings for your graphics card). The Microsoft® Windows® desktop displays on the computer. Changing the Display Settings 1 After you connect the monitor(s) or TV, turn on the primary monitor. 2 Enable clone mode...
Owner's Manual
Page 24
...adapter connector on the computer. network adapter connector network device network adapter connector on computer network cable Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of the network cable to the network adapter ...connector on the back of your computer. www.dell.com | support.dell.com Setting Up a Home and Office Network Connecting to the Network Setup Wizard and follow the instructions on the screen. 24...
...adapter connector on the computer. network adapter connector network device network adapter connector on computer network cable Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of the network cable to the network adapter ...connector on the back of your computer. www.dell.com | support.dell.com Setting Up a Home and Office Network Connecting to the Network Setup Wizard and follow the instructions on the screen. 24...
Owner's Manual
Page 25
... Control Panel. 2 Under Pick a category, click Performance and Maintenance. 3 Under or pick a Control Panel icon, click Power Options. NOTE: Windows XP Professional includes security and networking features not available in hibernate mode. Pressing a key on the keyboard or move the mouse. Setting Up and Using... mode. When the computer exits from hibernate mode, press the power button. NOTICE: If your computer loses power while in certain windows. Standby Mode Standby mode conserves power by turning off the computer. Hibernate Mode Hibernate mode conserves power by . To exit from ...
... Control Panel. 2 Under Pick a category, click Performance and Maintenance. 3 Under or pick a Control Panel icon, click Power Options. NOTE: Windows XP Professional includes security and networking features not available in hibernate mode. Pressing a key on the keyboard or move the mouse. Setting Up and Using... mode. When the computer exits from hibernate mode, press the power button. NOTICE: If your computer loses power while in certain windows. Standby Mode Standby mode conserves power by turning off the computer. Hibernate Mode Hibernate mode conserves power by . To exit from ...
Owner's Manual
Page 26
... you want to use your standby mode settings, hibernate mode settings, and other power settings in the Power Options Properties window. If you require minimal power conservation. • Presentation - www.dell.com | support.dell.com Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents...
... you want to use your standby mode settings, hibernate mode settings, and other power settings in the Power Options Properties window. If you require minimal power conservation. • Presentation - www.dell.com | support.dell.com Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents...
Owner's Manual
Page 27
...defined on the Power Schemes tab, click the Enable hibernate support check box on your Windows password before the computer exits from the corresponding drop-down menu and click OK. To purchase a card, contact Dell. Setting Up and Using Your Computer 27 NOTE: The connector can move large amounts of... an adapter. IEEE 1394 is only available if you purchased an add-in the Windows taskbar for quick access. • Set the computer to prompt...
...defined on the Power Schemes tab, click the Enable hibernate support check box on your Windows password before the computer exits from the corresponding drop-down menu and click OK. To purchase a card, contact Dell. Setting Up and Using Your Computer 27 NOTE: The connector can move large amounts of... an adapter. IEEE 1394 is only available if you purchased an add-in the Windows taskbar for quick access. • Set the computer to prompt...
Owner's Manual
Page 28
... and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to Processors. For more information on the Dell Support website at support.dell.com. 28 Setting Up and Using Your Computer www.dell.com | support.dell.com Hyper-Threading Hyper-Threading is an Intel® ...technology that you use the Microsoft® Windows® XP Service Pack 1 (SP1) ...
... and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to Processors. For more information on the Dell Support website at support.dell.com. 28 Setting Up and Using Your Computer www.dell.com | support.dell.com Hyper-Threading Hyper-Threading is an Intel® ...technology that you use the Microsoft® Windows® XP Service Pack 1 (SP1) ...
Owner's Manual
Page 30
.... See page 116. R U N T H E D E L L D I A G N O S T I S K - ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the lower-right corner of different regions worldwide and different disc formats, not all DVD titles work ...; Insert another floppy, CD, or DVD to check for and remove viruses. See "Sound and Speaker Problems" on page 41. 30 Solving Problems www.dell.com | support.dell.com Drive Problems CAUTION: Before you begin any boxes that the original one is defective. • Insert a bootable floppy and restart the computer. E N S U R E T H A T M I C R O S O ...
.... See page 116. R U N T H E D E L L D I A G N O S T I S K - ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the lower-right corner of different regions worldwide and different disc formats, not all DVD titles work ...; Insert another floppy, CD, or DVD to check for and remove viruses. See "Sound and Speaker Problems" on page 41. 30 Solving Problems www.dell.com | support.dell.com Drive Problems CAUTION: Before you begin any boxes that the original one is defective. • Insert a bootable floppy and restart the computer. E N S U R E T H A T M I C R O S O ...
Owner's Manual
Page 31
... an analog telephone jack only. R W D I S C - The CD/DVD-RW drive must receive a steady stream of the procedures in this section, follow the safety instructions in Windows Help. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of data when writing.
... an analog telephone jack only. R W D I S C - The CD/DVD-RW drive must receive a steady stream of the procedures in this section, follow the safety instructions in Windows Help. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of data when writing.
Owner's Manual
Page 32
... the Start button, point to identify and resolve modem problems. (Modem Helper is not available on all commands receive responses, the modem is communicating with Windows. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I C S - If you are using a line that is connected to the ...m (10 ft) or more in length, try a shorter one. R U N T H E M O D E M H E L P E R D I A G N O S T I N T E R N E T - www.dell.com | support.dell.com CHECK THE TELEPHONE LINE CONNECTION - Follow the instructions on the modem. (The jack has either a green label or a connector-shaped icon next to...
... the Start button, point to identify and resolve modem problems. (Modem Helper is not available on all commands receive responses, the modem is communicating with Windows. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I C S - If you are using a line that is connected to the ...m (10 ft) or more in length, try a shorter one. R U N T H E M O D E M H E L P E R D I A G N O S T I N T E R N E T - www.dell.com | support.dell.com CHECK THE TELEPHONE LINE CONNECTION - Follow the instructions on the modem. (The jack has either a green label or a connector-shaped icon next to...
Owner's Manual
Page 33
... to use these characters in filenames. S YS T E M D I S N O T R E A D Y - O P E R A T I B L E . Insert a disk into the drive and try again. d r i v e l e t t e r : \ I S N O T A C C E S S I N G S YS T E M N O T F O U N D - N O T E N O U G H M E M O R Y O R R E S O U R C E S . C L O S E S O M E P R O G R A M S A N D T R Y A G A I A - Contact Dell (see the documentation for installation instructions. I N S E R T B O O T A B L E M E D I N - Close all windows and open is not listed, see page 119). Error Messages If the message is missing an essential file...
... to use these characters in filenames. S YS T E M D I S N O T R E A D Y - O P E R A T I B L E . Insert a disk into the drive and try again. d r i v e l e t t e r : \ I S N O T A C C E S S I N G S YS T E M N O T F O U N D - N O T E N O U G H M E M O R Y O R R E S O U R C E S . C L O S E S O M E P R O G R A M S A N D T R Y A G A I A - Contact Dell (see the documentation for installation instructions. I N S E R T B O O T A B L E M E D I N - Close all windows and open is not listed, see page 119). Error Messages If the message is missing an essential file...
Owner's Manual
Page 34
... Remove keyboard extension cables and connect the keyboard directly to the computer, and try using the keyboard. TE S T T H E K E Y B O A R D - www.dell.com | support.dell.com Media Card Reader Problems N O D R I V E L E T T E R I S A S S I S A B L E D - If the FlexBay ... - Connect a properly working keyboard to the computer. If the next logical drive after all other physical drives in the BIOS setup. When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as a mapped drive only when it is inserted, you begin ...
... Remove keyboard extension cables and connect the keyboard directly to the computer, and try using the keyboard. TE S T T H E K E Y B O A R D - www.dell.com | support.dell.com Media Card Reader Problems N O D R I V E L E T T E R I S A S S I S A B L E D - If the FlexBay ... - Connect a properly working keyboard to the computer. If the next logical drive after all other physical drives in the BIOS setup. When Microsoft Windows XP detects the Media Card Reader, the device is automatically assigned a drive letter as a mapped drive only when it is inserted, you begin ...