Dell Users Guide
Page 13
... the Front of the Printer 329 Clearing Paper Jams From the Back of the Printer 330 Clearing Paper Jams From the Output Tray 332 Troubleshooting 337 27 Troubleshooting 339 Basic Printer Problems 339 Display Problems 339 Printing Problems 339 Print Quality Problems 341 The output is too light 341 Toner smears or...
... the Front of the Printer 329 Clearing Paper Jams From the Back of the Printer 330 Clearing Paper Jams From the Output Tray 332 Troubleshooting 337 27 Troubleshooting 339 Basic Printer Problems 339 Display Problems 339 Printing Problems 339 Print Quality Problems 341 The output is too light 341 Toner smears or...
Dell Users Guide
Page 24
... printer • Answers to technical service and support questions • Documentation for components, such as printer driver • Customer Care - Go to support.dell.com. Select your printer. Troubleshooting hints and tips, articles from technicians, and online courses • Upgrades - What are located inside the side door of your region and fill...
... printer • Answers to technical service and support questions • Documentation for components, such as printer driver • Customer Care - Go to support.dell.com. Select your printer. Troubleshooting hints and tips, articles from technicians, and online courses • Upgrades - What are located inside the side door of your region and fill...
Dell Users Guide
Page 294
... on page 291. Click to open the Status Window, Tool Box, Troubleshooting, Address Book Editor, ScanButton Manager, and Dell ScanCenter. Status Window, Tool Box, Troubleshooting, Address Book Editor, ScanButton Manager, and Dell ScanCenter. Status Window Click to create and edit Address Book entries. Click ...to open the Address Book Editor, which allows you to open the Dell ScanCenter. *1 Troubleshooting Guide is the Portable Document Format (PDF) file. Address Book Editor Click to open the Troubleshooting Guide, which allows you to specify how the ScanButton Manager behaves for...
... on page 291. Click to open the Status Window, Tool Box, Troubleshooting, Address Book Editor, ScanButton Manager, and Dell ScanCenter. Status Window, Tool Box, Troubleshooting, Address Book Editor, ScanButton Manager, and Dell ScanCenter. Status Window Click to create and edit Address Book entries. Click ...to open the Address Book Editor, which allows you to open the Dell ScanCenter. *1 Troubleshooting Guide is the Portable Document Format (PDF) file. Address Book Editor Click to open the Troubleshooting Guide, which allows you to specify how the ScanButton Manager behaves for...
Dell Users Guide
Page 341
... above and still have precedence over the settings made on the operator panel before you send a job to print a panel settings page. Troubleshooting 339 If a problem occurs with your computer screen, follow the on-screen instructions to "Printing a Report/List Using the Operator Panel" ... the software program instead of your printer from the Admin Menu. If you are using . Check the interface of the operator panel. 27 Troubleshooting Basic Printer Problems Some printer problems can be easy to Enable. If you specified, and press the (Set) button. Printing Problems NOTE: ...
... above and still have precedence over the settings made on the operator panel before you send a job to print a panel settings page. Troubleshooting 339 If a problem occurs with your computer screen, follow the on-screen instructions to "Printing a Report/List Using the Operator Panel" ... the software program instead of your printer from the Admin Menu. If you are using . Check the interface of the operator panel. 27 Troubleshooting Basic Printer Problems Some printer problems can be easy to Enable. If you specified, and press the (Set) button. Printing Problems NOTE: ...
Dell Users Guide
Page 342
... of a ream before loading it may skew or buckle. Increase the setting for Time-Out in the Printer Settings menu in the printer driver. 340 Troubleshooting Select Flip on Short Edge or Flip on Long Edge from the Duplex menu on the Paper/Output tab in the... Dell™ Printer Configuration Web Tool. Ensure that the print media you are using meets the specifications for the type of print media. Ensure that the ...
... of a ream before loading it may skew or buckle. Increase the setting for Time-Out in the Printer Settings menu in the printer driver. 340 Troubleshooting Select Flip on Short Edge or Flip on Long Edge from the Duplex menu on the Paper/Output tab in the... Dell™ Printer Configuration Web Tool. Ensure that the print media you are using meets the specifications for the type of print media. Ensure that the ...
Dell Users Guide
Page 343
Confirm the The task is complete. media you loaded. The task is complete. Is the problem recovered? Contact Dell. Troubleshooting 341 amount of the printer driver, check the Paper Type setting. Print Quality Problems NOTE: In this section, some procedures that the Paper ...cartridge. No Go to action 4. Is the problem recovered? 3 Verify that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. Is the problem recovered? 4 Disable the Toner Saving Mode in the Status Monitor. For information on how to use the ...
Confirm the The task is complete. media you loaded. The task is complete. Is the problem recovered? Contact Dell. Troubleshooting 341 amount of the printer driver, check the Paper Type setting. Print Quality Problems NOTE: In this section, some procedures that the Paper ...cartridge. No Go to action 4. Is the problem recovered? 3 Verify that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. Is the problem recovered? 4 Disable the Toner Saving Mode in the Status Monitor. For information on how to use the ...
Dell Users Guide
Page 344
... Box, and click Adjust Fusing Unit on page 209. Is the problem recovered? If not, use the print media recommended for your printing media. Contact Dell. 342 Troubleshooting See "Supported Paper The task is complete. The task is complete. d Click close box to thick. For example, change the Paper Type setting. Is...
... Box, and click Adjust Fusing Unit on page 209. Is the problem recovered? If not, use the print media recommended for your printing media. Contact Dell. 342 Troubleshooting See "Supported Paper The task is complete. The task is complete. d Click close box to thick. For example, change the Paper Type setting. Is...
Dell Users Guide
Page 345
...Ensure that the toner cartridges are installed correctly. The task is complete. See "Installing a The task is blank If this trouble comes out, contact Dell. Streaks appear on the MPF, and then print a solid image all over paper. Toner Cartridge" on facing down, and then print a blank ...sheet of paper on the output If this trouble comes out, contact Dell. Go to action 2. Is the problem recovered? The entire output is complete. Troubleshooting 343 Is the problem recovered? 3 Clean up the fusing unit. b Load the printed sheet with the ...
...Ensure that the toner cartridges are installed correctly. The task is complete. See "Installing a The task is blank If this trouble comes out, contact Dell. Streaks appear on the MPF, and then print a solid image all over paper. Toner Cartridge" on facing down, and then print a blank ...sheet of paper on the output If this trouble comes out, contact Dell. Go to action 2. Is the problem recovered? The entire output is complete. Troubleshooting 343 Is the problem recovered? 3 Clean up the fusing unit. b Load the printed sheet with the ...
Dell Users Guide
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Mottle Yes No The task is complete. Contact Dell. Is the problem recovered? The task is complete. Contact Dell. 344 Troubleshooting Is the problem recovered? Action 1 Adjust the transfer bias. See "Cleaning Inside the Printer" on the Printer Maintenance tab. b Click Print Test Page in Printer ...
Mottle Yes No The task is complete. Contact Dell. Is the problem recovered? The task is complete. Contact Dell. 344 Troubleshooting Is the problem recovered? Action 1 Adjust the transfer bias. See "Cleaning Inside the Printer" on the Printer Maintenance tab. b Click Print Test Page in Printer ...
Dell Users Guide
Page 347
... plain paper to action 3. Go to On, and then click Apply New Settings. Is the problem recovered? Troubleshooting 345 Is the problem recovered? 2 The print media surface may be uneven. c Click Apply New Settings. Contact Dell. d Check the check box next to action 4. a On the Paper/Output tab in the printer driver...
... plain paper to action 3. Go to On, and then click Apply New Settings. Is the problem recovered? Troubleshooting 345 Is the problem recovered? 2 The print media surface may be uneven. c Click Apply New Settings. Contact Dell. d Check the check box next to action 4. a On the Paper/Output tab in the printer driver...
Dell Users Guide
Page 348
... the altitude of the location where the printer is installed. b Select the value close to action 2. Yes Contact Dell. Is the problem recovered? No Contact Dell. 346 Troubleshooting The task is complete. No Go to the altitude of The task is complete. a Launch the Tool Box, ...and click Adjust Altitude on the Diagnosis tab. b Click Start. the location. Contact Dell. Is the problem recovered? a Launch the ...
... the altitude of the location where the printer is installed. b Select the value close to action 2. Yes Contact Dell. Is the problem recovered? No Contact Dell. 346 Troubleshooting The task is complete. No Go to the altitude of The task is complete. a Launch the Tool Box, ...and click Adjust Altitude on the Diagnosis tab. b Click Start. the location. Contact Dell. Is the problem recovered? a Launch the ...
Dell Users Guide
Page 349
a Check the toner level in the Status tab in each toner cartridge. Contact Dell. This type of crease is complete. No If printing on page 203. Troubleshooting 347 The task is considered normal. Sizes" on page 208 and "Print Media Guidelines" on an envelope, go to action 2. Is ... may be replaced. Is the problem recovered? 2 Start Clean Developer. Your printer is complete. If the envelope is shorter than envelopes, contact Dell. No Go to action 3a. Confirm the amount of the envelope? a Launch the Tool Box, and click Clean Developer on print media other...
a Check the toner level in the Status tab in each toner cartridge. Contact Dell. This type of crease is complete. No If printing on page 203. Troubleshooting 347 The task is considered normal. Sizes" on page 208 and "Print Media Guidelines" on an envelope, go to action 2. Is ... may be replaced. Is the problem recovered? 2 Start Clean Developer. Your printer is complete. If the envelope is shorter than envelopes, contact Dell. No Go to action 3a. Confirm the amount of the envelope? a Launch the Tool Box, and click Clean Developer on print media other...
Dell Users Guide
Page 350
... with the flap open and facing up . Is the problem recovered? The task is C5. Is the problem recovered? No The envelope is complete. Contact Dell. Is the problem recovered? 4b Use a different size envelope. Go to action 4a. The task is Envelope #10. Yes The envelope is complete. Action 3a... up . For details, see "When Loading C5" on the application being used. Go to action 4b. The task is complete. The task is complete. Contact Dell. The top margins is incorrect Action Yes 1 Ensure that the margins are set correctly on page 217. No Contact...
... with the flap open and facing up . Is the problem recovered? The task is C5. Is the problem recovered? No The envelope is complete. Contact Dell. Is the problem recovered? 4b Use a different size envelope. Go to action 4a. The task is Envelope #10. Yes The envelope is complete. Action 3a... up . For details, see "When Loading C5" on the application being used. Go to action 4b. The task is complete. The task is complete. Contact Dell. The top margins is incorrect Action Yes 1 Ensure that the margins are set correctly on page 217. No Contact...
Dell Users Guide
Page 351
...check box for every color until the lines at 0 are the straightest. c Click Start next to action 3. g Adjust the values for Auto Registration Adjustment. Contact Dell. Is the problem recovered? 2 Clean the CTD sensor. Is the problem recovered? 3 Print the color registration chart and manually correct the color registration. b Launch the...and click Registration Adjustment on page 317 for details. Go to Print Color Regi Chart. The task is complete. The color registration chart is printed. Troubleshooting 349 a Click Registration Adjustment on the Printer Maintenance tab.
...check box for every color until the lines at 0 are the straightest. c Click Start next to action 3. g Adjust the values for Auto Registration Adjustment. Contact Dell. Is the problem recovered? 2 Clean the CTD sensor. Is the problem recovered? 3 Print the color registration chart and manually correct the color registration. b Launch the...and click Registration Adjustment on page 317 for details. Go to Print Color Regi Chart. The task is complete. The color registration chart is printed. Troubleshooting 349 a Click Registration Adjustment on the Printer Maintenance tab.
Dell Users Guide
Page 352
... from the PSI, and then ensure that use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus" on page 163 and "Dell™ Printer Configuration Web Tool" on the MPF. Go to action 3a. 350 Troubleshooting The task is complete. Go to action 3a. Protrudent / Bumpy paper ...• Envelope - 2c If performing manual duplex printing, go to use the Tool Box can also be printed on how to action 2e. No Contact Dell. Is the problem recovered? No Proceed to the action corresponding to action 2d. If using the operator panel or...
... from the PSI, and then ensure that use the operator panel and Dell Printer Configuration Web Tool, see "Understanding the Printer Menus" on page 163 and "Dell™ Printer Configuration Web Tool" on the MPF. Go to action 3a. 350 Troubleshooting The task is complete. Go to action 3a. Protrudent / Bumpy paper ...• Envelope - 2c If performing manual duplex printing, go to use the Tool Box can also be printed on how to action 2e. No Contact Dell. Is the problem recovered? No Proceed to the action corresponding to action 2d. If using the operator panel or...
Dell Users Guide
Page 353
...Feeder (ADF) if scanning of multiple-sheet document is cancelled while scanning is complete. See "Clearing Paper Jams From the ADF" on page 216. Troubleshooting 351 Is the problem recovered? 3c Turn over the print media. The task is complete. Multi-feed jam Action 1 Remove the paper from the ...PSI, and then ensure that papers are performing manual duplex printing or if using an envelope, contact Dell. Go to action 4. Go to action 3b. Go to action 3a. The task is complete. Is the problem recovered? 3b If the envelope...
...Feeder (ADF) if scanning of multiple-sheet document is cancelled while scanning is complete. See "Clearing Paper Jams From the ADF" on page 216. Troubleshooting 351 Is the problem recovered? 3c Turn over the print media. The task is complete. Multi-feed jam Action 1 Remove the paper from the ...PSI, and then ensure that papers are performing manual duplex printing or if using an envelope, contact Dell. Go to action 4. Go to action 3b. Go to action 3a. The task is complete. Is the problem recovered? 3b If the envelope...
Dell Users Guide
Page 354
... progress (e.g., a fax transmission or reception) to see "Replacing Toner Cartridges" on page 43. The document does not feed into the printer. Check to complete. 352 Troubleshooting The printer dials a number, but the The other fax machine you the fax may not be faulty. calls. The FAX mode should show up on...
... progress (e.g., a fax transmission or reception) to see "Replacing Toner Cartridges" on page 43. The document does not feed into the printer. Check to complete. 352 Troubleshooting The printer dials a number, but the The other fax machine you the fax may not be faulty. calls. The FAX mode should show up on...
Dell Users Guide
Page 355
... Network feature. Images are scanned more time than text when using the document See "Cleaning the Scanner" on the output when Clean the ADF glass. Troubleshooting 353 Communication speed becomes slow in the ADF. scanned using the ADF. See in scan mode because of the large amount of memory required to...
... Network feature. Images are scanned more time than text when using the document See "Cleaning the Scanner" on the output when Clean the ADF glass. Troubleshooting 353 Communication speed becomes slow in the ADF. scanned using the ADF. See in scan mode because of the large amount of memory required to...
Dell Users Guide
Page 356
...list on the computer. Action Check if the following settings have been set correctly on the computer. Install the Desktop Experience feature on the Dell Printer Configuration Web Tool. To enable WIA: 1 Click Start, point to Administrative Tools, and then click Server Manager. 2 Under Features Summary...the left. 9 Select the Restart the destination server automatically if required check box, and then click Install. 10 Restart the computer. 354 Troubleshooting Add Roles and Features Wizard appears. 3 Click Next to skip the Before you begin page. 4 Ensure that Role-based or feature-...
...list on the computer. Action Check if the following settings have been set correctly on the computer. Install the Desktop Experience feature on the Dell Printer Configuration Web Tool. To enable WIA: 1 Click Start, point to Administrative Tools, and then click Server Manager. 2 Under Features Summary...the left. 9 Select the Restart the destination server automatically if required check box, and then click Install. 10 Restart the computer. 354 Troubleshooting Add Roles and Features Wizard appears. 3 Click Next to skip the Before you begin page. 4 Ensure that Role-based or feature-...