User Guide
Page 15
... (optional tray 2 266 MPF Jam 268 Fuser Area Jam 268 Paper Exit Jam 269 Duplex Jam 273 Tips for Avoiding Paper Jams 275 Clearing LCD Error Messages 276 Solving Problems 282 Paper Feeding Problems 282 Printing Problems 283 Printing Quality Problems 285 14
... (optional tray 2 266 MPF Jam 268 Fuser Area Jam 268 Paper Exit Jam 269 Duplex Jam 273 Tips for Avoiding Paper Jams 275 Clearing LCD Error Messages 276 Solving Problems 282 Paper Feeding Problems 282 Printing Problems 283 Printing Quality Problems 285 14
User Guide
Page 16
... Copying Problems 292 Scanning Problems 293 Global address problems 294 Common Windows Problems 294 Common Linux Problems 295 Common Macintosh Problems 297 Troubleshooting PostScript (PS) Errors 298 Installing Accessories Precautions When Installing Printer Accessories 300 Installing Printer Memory 300 Installing an Optional Tray 2 302 Installing Wireless Network interface card 304 Specifications...
... Copying Problems 292 Scanning Problems 293 Global address problems 294 Common Windows Problems 294 Common Linux Problems 295 Common Macintosh Problems 297 Troubleshooting PostScript (PS) Errors 298 Installing Accessories Precautions When Installing Printer Accessories 300 Installing Printer Memory 300 Installing an Optional Tray 2 302 Installing Wireless Network interface card 304 Specifications...
User Guide
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...; The machine has stopped due to on -line and can temporarily improve print quality by the light color of it switches to a major error. The machine is on -line automatically. Check the display message. 23 When the problem is cleared, the machine resumes. • The ...toner cartridge is waiting for the error to receive the data. Understanding the Status LED When the problem occurs, the Status LED indicates the machine's condition by redistributing the toner. ...
...; The machine has stopped due to on -line and can temporarily improve print quality by the light color of it switches to a major error. The machine is on -line automatically. Check the display message. 23 When the problem is cleared, the machine resumes. • The ...toner cartridge is waiting for the error to receive the data. Understanding the Status LED When the problem occurs, the Status LED indicates the machine's condition by redistributing the toner. ...
User Guide
Page 45
...Low, Med, and High. • Selection: You can select Off, Low, Med, and High. • Dial Tone: Adjusts the dial tone volume. For the error volume, you can select Off, Low, Med, and High. • Conflict: Adjusts the conflict volume. For the dial tone volume, you can select 1-7. • ...Fault: Adjusts the 'error occurs' volume. Setting the Sound/Volume You can select Off, Low, Med, and High. 5 Press the home icon ( ) to return to the Standby mode. ...
...Low, Med, and High. • Selection: You can select Off, Low, Med, and High. • Dial Tone: Adjusts the dial tone volume. For the error volume, you can select Off, Low, Med, and High. • Conflict: Adjusts the conflict volume. For the dial tone volume, you can select 1-7. • ...Fault: Adjusts the 'error occurs' volume. Setting the Sound/Volume You can select Off, Low, Med, and High. 5 Press the home icon ( ) to return to the Standby mode. ...
User Guide
Page 49
...The "Installing Software in Microsoft® Windows® Operating System". • Dell Printer Configuration Web Tool- enables you must install the drivers and utilities from your computer, you when an error occurs during printing. • LDAP- Also, supports a method of your network...you to print and scan in a Linux environment. • Macintosh printer driver- Use this program to your computer desktop. • Dell Toner Management System- PostScript Printer Description (PPD) file. If you can use the PostScript driver to a network-connected computer. • ...
...The "Installing Software in Microsoft® Windows® Operating System". • Dell Printer Configuration Web Tool- enables you must install the drivers and utilities from your computer, you when an error occurs during printing. • LDAP- Also, supports a method of your network...you to print and scan in a Linux environment. • Macintosh printer driver- Use this program to your computer desktop. • Dell Toner Management System- PostScript Printer Description (PPD) file. If you can use the PostScript driver to a network-connected computer. • ...
User Guide
Page 67
...The Printer Status Monitor screen launches when you the printer troubleshooting guide. NOTE: Help me to order replacement toner cartridges online. Dell Printers Dell 2355dn Laser MFP 66 Using the Dell Toner Management System The Printer Status Monitor displays the status of the printer that is different. Click to show you send a... menu, select Programs Printer Status Monitor. Click Help me on Printer Status Monitor window will for your printer. Printer Ready, Printer Offline, Error-Check Printer, and the toner level or Toner Low alerts will show animation details about the...
...The Printer Status Monitor screen launches when you the printer troubleshooting guide. NOTE: Help me to order replacement toner cartridges online. Dell Printers Dell 2355dn Laser MFP 66 Using the Dell Toner Management System The Printer Status Monitor displays the status of the printer that is different. Click to show you send a... menu, select Programs Printer Status Monitor. Click Help me on Printer Status Monitor window will for your printer. Printer Ready, Printer Offline, Error-Check Printer, and the toner level or Toner Low alerts will show animation details about the...
User Guide
Page 110
...page without a significant reduction in the Printer Settings Utility. ➌ Graphic Controller This feature is checked, the machine prints an error page when an error occurs during printing. This is a useful format to select the output format for PostScript files. • Optimize for Speed: ...Language: This option allows you want include the file as a image. NOTE: You also change Toner Save in print quality. Send PostScript Error Handler: If this option extends the life of image by reversing the values for Portability: Creates a file that will be printed from a...
...page without a significant reduction in the Printer Settings Utility. ➌ Graphic Controller This feature is checked, the machine prints an error page when an error occurs during printing. This is a useful format to select the output format for PostScript files. • Optimize for Speed: ...Language: This option allows you want include the file as a image. NOTE: You also change Toner Save in print quality. Send PostScript Error Handler: If this option extends the life of image by reversing the values for Portability: Creates a file that will be printed from a...
User Guide
Page 185
...volume. With this option set the selection volume for transmission at a specified time in order to take advantage of lower long distance rates. For the error volume, you can select Off, Low, Med, and High. • Conflict: Adjusts the conflict volume. For the dial tone volume, you can... select 1-7. • Fault: Adjusts the 'error occurs' volume. For the error volume, you want. • Speaker: Turns On or Off the sounds from the telephone line through the speaker, such as a dial tone ...
...volume. With this option set the selection volume for transmission at a specified time in order to take advantage of lower long distance rates. For the error volume, you can select Off, Low, Med, and High. • Conflict: Adjusts the conflict volume. For the dial tone volume, you can... select 1-7. • Fault: Adjusts the 'error occurs' volume. For the error volume, you want. • Speaker: Turns On or Off the sounds from the telephone line through the speaker, such as a dial tone ...
User Guide
Page 187
... to fit onto one telephone line with an answering machine. The available options are On or Off. The available options are On, Off and On-Error, which prints only when a transmission is divided and printed in actual size on your telephone line by pressing On Hook Dial and then Start. •...
... to fit onto one telephone line with an answering machine. The available options are On or Off. The available options are On, Off and On-Error, which prints only when a transmission is divided and printed in actual size on your telephone line by pressing On Hook Dial and then Start. •...
User Guide
Page 192
... For a listing of your document has been sent successfully, the printer beeps and returns to send the document again. If you receive an error message, press to clear the message and try to Standby mode. For details about loading a document, see "Loading an Original Document". ... the document contrast and resolution to print a confirmation report automatically after each fax transmission. You can set your printer to suit your fax, an error message appears on the document glass. See "Adjusting the Document Contrast" or "Adjusting the Document Resolution" 5 Press On Hook ( ). 6 Enter...
... For a listing of your document has been sent successfully, the printer beeps and returns to send the document again. If you receive an error message, press to clear the message and try to Standby mode. For details about loading a document, see "Loading an Original Document". ... the document contrast and resolution to print a confirmation report automatically after each fax transmission. You can set your printer to suit your fax, an error message appears on the document glass. See "Adjusting the Document Contrast" or "Adjusting the Document Resolution" 5 Press On Hook ( ). 6 Enter...
User Guide
Page 210
... of each page of up to 10 fax numbers as junk fax numbers. Prefix Dial You can set up to five digits. ECM Mode The Error Correction Mode helps with poor line quality and ensures that faxes are gathered for toll save faxes, see "Using the Secure Receiving Mode". a You can...
... of each page of up to 10 fax numbers as junk fax numbers. Prefix Dial You can set up to five digits. ECM Mode The Error Correction Mode helps with poor line quality and ensures that faxes are gathered for toll save faxes, see "Using the Secure Receiving Mode". a You can...
User Guide
Page 260
Troubleshooting Clearing Jams in the DADF Clearing Jams in the Paper Tray Clearing LCD Error Messages Solving Problems
Troubleshooting Clearing Jams in the DADF Clearing Jams in the Paper Tray Clearing LCD Error Messages Solving Problems
User Guide
Page 277
... Locked Duplex Fan2 Locked A problem has occurred in the DADF paper jam at exit DADF. Suggested solutions • Try again. NOTE: Some error messages are provided with graphical images on options. DADF paper jam at entry The loaded document has jammed in the duplex unit. See "Clearing ... No dial tone sounds DADF Door Open The DADF door is connected properly. Close the cover. DADF paper jam in another phone. Clearing LCD Error Messages NOTE: You may not appear in that case, press the cross mark to browse detailed message. See "Connecting the Telephone Line". •...
... Locked Duplex Fan2 Locked A problem has occurred in the DADF paper jam at exit DADF. Suggested solutions • Try again. NOTE: Some error messages are provided with graphical images on options. DADF paper jam at entry The loaded document has jammed in the duplex unit. See "Clearing ... No dial tone sounds DADF Door Open The DADF door is connected properly. Close the cover. DADF paper jam in another phone. Clearing LCD Error Messages NOTE: You may not appear in that case, press the cross mark to browse detailed message. See "Connecting the Telephone Line". •...
User Guide
Page 278
... unit Paper has jammed during duplex printing. Suggested solutions Check duplex unit. See "Duplex Jam 0". Email Job is completed with error : Pop3 Error There is server failed. Change to the available server. OR Contact your mail or reduce the resolution. Email Job is completed with...is a problem in duplex path Paper has jammed during duplex printing. using the numeric keypad. 277 Email Job is completed Connection with error : Not Assigned Group There is larger than the supported size Divide your SMTP server administrator. See "Duplex Jam 1". Configure the POP3 ...
... unit Paper has jammed during duplex printing. Suggested solutions Check duplex unit. See "Duplex Jam 0". Email Job is completed with error : Pop3 Error There is server failed. Change to the available server. OR Contact your mail or reduce the resolution. Email Job is completed with...is a problem in duplex path Paper has jammed during duplex printing. using the numeric keypad. 277 Email Job is completed Connection with error : Not Assigned Group There is larger than the supported size Divide your SMTP server administrator. See "Duplex Jam 1". Configure the POP3 ...
User Guide
Page 279
... junk Change the Junk Fax Setup option. Try again. Fuser Error Low Heat Error Over Heat Error Fuser unit Error There is a problem in the fax unit. If the problem persists, please call for service. 278 error : Communication Error Fax Job is completed with The receiving fax number is classified .... Unplug the power cord and plug it back in POP3. If the problem persists, please call for service. error fax number. Incompatiable Fax Job is completed with error : Pop3 There is clear and then try again. If the problem persists, wait an hour or so until ...
... junk Change the Junk Fax Setup option. Try again. Fuser Error Low Heat Error Over Heat Error Fuser unit Error There is a problem in the fax unit. If the problem persists, please call for service. 278 error : Communication Error Fax Job is completed with The receiving fax number is classified .... Unplug the power cord and plug it back in POP3. If the problem persists, please call for service. error fax number. Incompatiable Fax Job is completed with error : Pop3 There is clear and then try again. If the problem persists, wait an hour or so until ...
User Guide
Page 280
..."Loading Print Media in the main motor. Main Motor Locked There is a problem in the Paper Tray". Oversize Document Original paper is not Install a Dell-genuine toner cartridge, for your printer. Paper jam in MPF Paper jam in Tray 1 Paper jam in optional Tray 2 Paper has jammed in the ...the printer to the Network". See "Paper Exit Jam". 279 Clear the jam. Delete unnecessary documents, and try again. Clear the jam. Network Cable Error The network cable is no paper in the fuser and exit area. Check original size. Check the IP address or obtain a new IP address. If...
..."Loading Print Media in the main motor. Main Motor Locked There is a problem in the Paper Tray". Oversize Document Original paper is not Install a Dell-genuine toner cartridge, for your printer. Paper jam in MPF Paper jam in Tray 1 Paper jam in optional Tray 2 Paper has jammed in the ...the printer to the Network". See "Paper Exit Jam". 279 Clear the jam. Delete unnecessary documents, and try again. Clear the jam. Network Cable Error The network cable is no paper in the fuser and exit area. Check original size. Check the IP address or obtain a new IP address. If...
User Guide
Page 281
... the network server was successful. The document output tray can hold up to the network server was denied. The front cover is completed with error : Filename is too long Scan Job is not securely latched. Close the cover until it Suggested solutions Clear the jam. Scan Job is ...the rear door and close the fuser door until it back. Delete unnecessary files. The engine in your printer is not securely latched. Toner cartridge error. The front cover is checking some Please wait a few minutes. Install the toner cartridge. Rear Cover is open The rear door was opened. ...
... the network server was successful. The document output tray can hold up to the network server was denied. The front cover is completed with error : Filename is too long Scan Job is not securely latched. Close the cover until it Suggested solutions Clear the jam. Scan Job is ...the rear door and close the fuser door until it back. Delete unnecessary files. The engine in your printer is not securely latched. Toner cartridge error. The front cover is checking some Please wait a few minutes. Install the toner cartridge. Rear Cover is open The rear door was opened. ...
User Guide
Page 282
... Cartridge". OR Replace the toner cartridge with USB memory port. See "Replacing the Toner Cartridge". See "Replacing the Toner Cartridge". Replace the toner cartridge with error : Not supported file type Meaning Suggested solutions The toner cartridge is empty. Take out the toner cartridge and thoroughly shake it. The tray2 is almost...
... Cartridge". OR Replace the toner cartridge with USB memory port. See "Replacing the Toner Cartridge". See "Replacing the Toner Cartridge". Replace the toner cartridge with error : Not supported file type Meaning Suggested solutions The toner cartridge is empty. Take out the toner cartridge and thoroughly shake it. The tray2 is almost...
User Guide
Page 284
... as the default printer. Printing Problems Condition Possible cause Suggested solutions The printer does not The printer is indicating a system error. Select Dell 2355dn Laser MFP as Default Printer. cable. paper source. The printer driver may be incorrectly installed. Select the correct may be... incorrect. If a printer system error occurs, contact your Windows. The maximum print speed of the page or try using ...
... as the default printer. Printing Problems Condition Possible cause Suggested solutions The printer does not The printer is indicating a system error. Select Dell 2355dn Laser MFP as Default Printer. cable. paper source. The printer driver may be incorrectly installed. Select the correct may be... incorrect. If a printer system error occurs, contact your Windows. The maximum print speed of the page or try using ...
User Guide
Page 291
...be turned Off, try enabling this setting instead of paper and the memory is received in poor-quality. • A noisy phone line can cause line errors. • Check your printer by making a copy. Turning off ECM Mode only if you are having trouble sending or receiving a fax job, and... Faxes are not received automatically. • The Fax mode should turn off the setting might be useful when you are willing to accept the errors in the transmission job. Fax Problems Condition Suggested solutions Receiving fax calls are not being answered by the printer • Receive Mode set to ...
...be turned Off, try enabling this setting instead of paper and the memory is received in poor-quality. • A noisy phone line can cause line errors. • Check your printer by making a copy. Turning off ECM Mode only if you are having trouble sending or receiving a fax job, and... Faxes are not received automatically. • The Fax mode should turn off the setting might be useful when you are willing to accept the errors in the transmission job. Fax Problems Condition Suggested solutions Receiving fax calls are not being answered by the printer • Receive Mode set to ...