Dell 2355DN Support Question
Dell 2355DN Support Question
Find answers below for this question about Dell 2355DN.Need a Dell 2355DN manual? We have 3 online manuals for this item!
Question posted by lauraw on July 14th, 2015
A Fuser Error Message Has Appeared On Our Machine.
Is There Anything We Can Do Temporary To Fix Our Machine When A Fuser Error Message Appears?
Current Answers
Answer #1: Posted by TommyKervz on July 14th, 2015 12:32 PM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Follow the instructions on the video here https://www.youtube.com/watch?v=8bJloJnNxiU
Answer #2: Posted by RohanAtDell on July 15th, 2015 6:19 AM
RohanAtDell
Member since:
June 12th, 2015 Points: 100
Member since:
June 12th, 2015 Points: 100
Hi lauraw,
My name is Rohan and I work for Dell. Please refer to the link below to get the manual for the Dell 2355DN printer. You can search for 'Fuser' in the search option there .This will provide you the steps to troubleshoot the Fuser error.
Hope this helps. If you need any further assistance, please give us the error code so that we can look into it and provide the right steps to help you
http://dell.to/1HMlKSm
-Rohan
Social Media and Community Professional
Order Status: http://dell.to/1fgKSTr
Download Drivers : http://dell.to/1hcx
Related Dell 2355DN Manual Pages
User Guide - Page 15
... Tray 264
Paper Feed Jam (tray 1 265 Paper Feed Jam (optional tray 2 266 MPF Jam 268 Fuser Area Jam 268 Paper Exit Jam 269 Duplex Jam 273 Tips for Avoiding Paper Jams 275 Clearing LCD Error Messages 276 Solving Problems 282 Paper Feeding Problems 282 Printing Problems 283 Printing Quality Problems 285
14
User Guide - Page 192
...error message appears on the document glass. If you receive an error message, press to clear the message and try to Standby mode. Confirming Transmissions
When the last page of error messages and their meanings, see "Clearing LCD Error Messages... the Document Resolution"
5 Press On Hook ( ). 6 Enter the remote fax machine's fax number using the keypad. 7 Press Start ( ). (on the touch screen...
User Guide - Page 206
... 7 Re-enter the passcode again and press OK. 8 Press Close when the confirmation window appears. 9 Press the home icon ( ) to return to restrict printing out received faxes when the... If the display shows a Memory Full message, your received faxes from being accessed by following steps 1 thorough 4 "To turn the secure receiving mode on : 1 Press Setup Machine Setup from the home screen. 2 Press...
User Guide - Page 223
...Mac OS 10.3.9 or higher and Mac OS 10.4.7 or higher.
222 NOTE: If No Image Capture device connected message appears, disconnect the USB cable and reconnect it. For details about using Image Capture, please refer to the latest.... 4 Set the scan options on this program. 5 Scan and save your machine and computer are turned on the document glass. Scanning
You can also using Image Capture.
User Guide - Page 260
Troubleshooting
Clearing Jams in the DADF Clearing Jams in the Paper Tray Clearing LCD Error Messages Solving Problems
User Guide - Page 261
... DADF cover. Clearing Jams in the DADF
When a document jams while it out. b Remove the document by gently pulling it passes through the DADF, a warning message appears on the display.
Then reload the document into the DADF. If the document is jammed in the paper feed area: a Open the DADF cover. If...
User Guide - Page 277
... LCD Error Messages
NOTE: You may not appear in the display depending on the upper of the display, in another phone.
Unplug the power cord and plug it back in the table, cycle the power and try to service representative. NOTE: Some error messages are provided with the phone line.
Remove the non-USB device from...
User Guide - Page 279
...to ensure that a fax can be received. error :
Communication Error
Fax Job is completed with The machine has a communication problem. Verify the number to try again.
Fuser Error Low Heat Error Over Heat Error Fuser unit Error
There is completed with Your machine cannot connect with the
error :
receiving fax machine or has lost contact
Line Error
because of a problem with the phone...
User Guide - Page 294
... being sent to make certain that the port is properly connected and the power is being used . Message appears on . For example, your computer and try the job again.
• The selected port is ... see if that the USB cable is currently being made. Then restart
your computer screen:
• "Device can't be set up in the DADF.
• There may not be enough available memory to hold...
User Guide - Page 295
... LDAP Address Not Found... Administrator can avoid this error message, changing the query can suspect the physical condition, device (client) configuration and server status. It only ..."Exception OE", "Spool32", or "Illegal Operation" messages appear.
294
Common Windows Problems
Condition
Suggested solutions
"File in Use" message appears Exit all search result within the timeout. LDAP ...
User Guide - Page 296
... MFP ports configuration and select the port assigned to gain control over the device. Condition
Suggested solutions
"Fail To Print", "A printer timeout error occurred." Just keep waiting until the machine finishes printing.
Open Printers configuration and select your system.
If the message appears in the Selected printer pane. Look at a time is specified in the...
User Guide - Page 298
...the "Acquire" menu. If this problem. Common Macintosh Problems
Problems in open MFP port device file!"
Reader 6.0 or higher, colors print incorrectly. For the detail information, refer to...Device dialog." Some letters are not displayed normally during the cover page printing. Printing the PDF file as an image may not be matched with Acrobat Reader. on Mac OS error messages....
User Guide - Page 318
...
driver, printer installing, 57 uninstalling, 65
DRPD (Distinctive Ring Pattern Detection) mode, receiving mode, 186
drum, cleaning, 256
E
email scanning/sending, 149 setting account, 160
error messages, 276 ethernet, connecting, 38 extension phone,
connecting, 34
F
Fax mode, receiving mode, 186
fax system, setting advanced, 208 basic, 185
faxing automatically, 189 manually, 191...
User Guide - Page 320
..., 116 problem, 283 using overlays, 122 watermarks, 119
priority fax, 202
problem, solve Windows, 294
problem, solving copying, 292 error messages, 276 faxing, 290 paper feeding, 282 printing, 283 printing quality, 285 PS errors, 298 scanning, 293
R
rear output, 88
reduced/enlarged copying, 134
replacing toner cartridge, 254
reports, printing, 206
resolution printing...
Service Manual - Page 45
Close the DADF cover. Open the DADF cover.
b. Remove the document by gently pulling it passes through the DADF, a warning message appears on the display. Alignment and Troubleshooting
4.1.2.1 Clearing Jams in the paper feed area:
a. Remove the remaining documents from the DADF.
If the document is jammed ...
Service Manual - Page 64
If user touches "Reset" then all the selected items will be displayed as below error message will be de-selected.
If user touches
button then drop down menu will be 3. Stop
Service Manual
Start 4-24
Current Value If user try to ...
Service Manual - Page 74
... On
OP Panel ON?
- Refer to 4.2.2 Clearing LCD Error Messages
printing Quality is Nomal?
LCD Panel error
Ready or Power save
Test Print
Indicate Error Massage
Refer to "Solution of the problem from the customer. No Power - Alignment and Troubleshooting
4.2 Troubleshooting
4.2.1 Procedure of Checking the Symptoms
Before attempting to repair ...
Service Manual - Page 75
... and Troubleshooting
4.2.2 Clearing LCD Error Messages
Display message
Meaning
Suggested solutions
Rear Cover is not securely latched.
Clear the jam. Fuser Door Open Open Rear Door Close Fuser Door
The fuser door is open Close Toner Door
The front cover is connected with USB memory port
Remove the non USB mass storage device from USB memory port...
Service Manual - Page 76
...message
Meaning
Invalid Cartridge Cartridge is not valid for this machine
The toner cartridge you have installed is not for your printer. Line Error
Your printer cannot connect with a remote printer or has lost contact because of a problem with The printer has a communication
error : Line Error.... If the problem persists, please wait for Fuser Error. 1.
Unplug the power cord and plug it...
Service Manual - Page 77
...Email Job is completed with error : Pop3 Error
There is full. Alignment and Troubleshooting
Display message
Meaning
Suggested solutions
Fax ...Error Power Cycle
There is not installed. error : Memory Full
- The network card is a problem in the MPF has run out.
Verify the number to the troubleshooting for Fuser Error.
Email Job is completed with The remote fax machine...
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