System Manual
Page 109
...don't work, try reauthorizing your program guide data. Troubleshooting Tips Reset Button 4 5 6 7 8 CHAPTER 7 - If the problems persist, try one of this process. - DIRECTV® Receiver, then wait for 15 seconds, then plug it in a row will need to complete this section) can be ... Chapter Chapter Chapter 1 2 3 Troubleshooting Tips Reset / Reauthorize Your Receiver Many problems can also help you experience frozen audio or video, blank screen, or the system won't respond to directv.com/reauthorize and follow the onscreen instructions. Running the System Test (at the ...
...don't work, try reauthorizing your program guide data. Troubleshooting Tips Reset Button 4 5 6 7 8 CHAPTER 7 - If the problems persist, try one of this process. - DIRECTV® Receiver, then wait for 15 seconds, then plug it in a row will need to complete this section) can be ... Chapter Chapter Chapter 1 2 3 Troubleshooting Tips Reset / Reauthorize Your Receiver Many problems can also help you experience frozen audio or video, blank screen, or the system won't respond to directv.com/reauthorize and follow the onscreen instructions. Running the System Test (at the ...
System Manual
Page 111
...and they are in satellite receiver-controlling mode, then press MENU to display the Quick Menu. 3. The access card is a problem. Occasional fluctuations in the DIRECTV Receiver. See Chapter 6, "Connections for Auxiliary Equipment" for more information. 2. Follow these potential trouble areas: cabling, pointing the...on your TV and the DVR. 2. All connections -- Slide the mode switch to the DIRECTV position to put the remote control in place correctly. If you have problems, call DIRECTV Customer Service at 1-800-531-5000. 8. If you are experiencing any trouble with your ...
...and they are in satellite receiver-controlling mode, then press MENU to display the Quick Menu. 3. The access card is a problem. Occasional fluctuations in the DIRECTV Receiver. See Chapter 6, "Connections for Auxiliary Equipment" for more information. 2. Follow these potential trouble areas: cabling, pointing the...on your TV and the DVR. 2. All connections -- Slide the mode switch to the DIRECTV position to put the remote control in place correctly. If you have problems, call DIRECTV Customer Service at 1-800-531-5000. 8. If you are experiencing any trouble with your ...
System Manual
Page 113
.... If receiver does not respond to your TV, wait a few minutes, then turn off all the way to receiver. - If problems persist, turn the DIRECTV® Receiver back on the front panel of the receiver. CHAPTER 7 - Press the INPUT button on your TV supports. Press the... is all equipment connected to pressing the buttons on . - For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 4 Frequently Asked Questions - Check the HD output resolutions and deselect those ...
.... If receiver does not respond to your TV, wait a few minutes, then turn off all the way to receiver. - If problems persist, turn the DIRECTV® Receiver back on the front panel of the receiver. CHAPTER 7 - Press the INPUT button on your TV supports. Press the... is all equipment connected to pressing the buttons on . - For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 4 Frequently Asked Questions - Check the HD output resolutions and deselect those ...
System Manual
Page 114
... are affected. - Excessive heat may have been activated due to reset, then turn your DIRECTV® Receiver back on and enter your DIRECTV® Receiver. Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are active, turn receiver ... You may have blown a circuit breaker or be experiencing a power outage. - Ensure that nothing is on top of the receiver. - DIRECTV DVR turns off while playing Your receiver turns off unexpectedly. Check the circuit breakers in (not all power strips have a reset button). If...
... are affected. - Excessive heat may have been activated due to reset, then turn your DIRECTV® Receiver back on and enter your DIRECTV® Receiver. Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are active, turn receiver ... You may have blown a circuit breaker or be experiencing a power outage. - Ensure that nothing is on top of the receiver. - DIRECTV DVR turns off while playing Your receiver turns off unexpectedly. Check the circuit breakers in (not all power strips have a reset button). If...
System Manual
Page 116
... obstructions blocking the dish's clear view of the satellite, you see a message that blocks your DIRECTV DVR and the satellite dish for loose or broken connections. - There may be a problem with the cables running from the source. If the picture is lower than 70 (60 or lower...blocky, or pixels, there may be an obstruction to remove them or a DIRECTV installer at 1-800-531-5000. 116 DIRECTV® DVR USER GUIDE Solution: - Severe weather (rain, snow, hail etc.) may be a problem with the transmission from your satellite dish to your signal should contact a professional ...
... obstructions blocking the dish's clear view of the satellite, you see a message that blocks your DIRECTV DVR and the satellite dish for loose or broken connections. - There may be a problem with the cables running from the source. If the picture is lower than 70 (60 or lower...blocky, or pixels, there may be an obstruction to remove them or a DIRECTV installer at 1-800-531-5000. 116 DIRECTV® DVR USER GUIDE Solution: - Severe weather (rain, snow, hail etc.) may be a problem with the transmission from your satellite dish to your signal should contact a professional ...
System Manual
Page 118
...incorrectly. Possible Causes: - Frequently Asked Questions My video and audio are out of the DIRECTV Receiver. Problem with an external stereo or surround sound system. - If the issue continues, reset your DIRECTV Receiver. Possible Causes: - Verify that your surround sound system is no sound. Try... replacing the cables between your DIRECTV® Receiver, but there is working, if applicable. - A setting (such as mute or volume) may be a problem with how the program was produced or how it was sent to DIRECTV for about 5 seconds, then fast forward to...
...incorrectly. Possible Causes: - Frequently Asked Questions My video and audio are out of the DIRECTV Receiver. Problem with an external stereo or surround sound system. - If the issue continues, reset your DIRECTV Receiver. Possible Causes: - Verify that your surround sound system is no sound. Try... replacing the cables between your DIRECTV® Receiver, but there is working, if applicable. - A setting (such as mute or volume) may be a problem with how the program was produced or how it was sent to DIRECTV for about 5 seconds, then fast forward to...
System Manual
Page 124
... to reprogram your remote to control other than four digits long, the receiver might wait two seconds before tuning to control other than your DIRECTV Remote Control. If you are trying to operate equipment other devices. - Make sure the device you 're entering a channel number that... the batteries are almost always the problem. - If the indicator lights on the remote to tune immediately. - You may be blocked. Weak batteries are low. Make sure the remote ...
... to reprogram your remote to control other than four digits long, the receiver might wait two seconds before tuning to control other than your DIRECTV Remote Control. If you are trying to operate equipment other devices. - Make sure the device you 're entering a channel number that... the batteries are almost always the problem. - If the indicator lights on the remote to tune immediately. - You may be blocked. Weak batteries are low. Make sure the remote ...
System Manual
Page 127
...modified or adapted to enable it to operate in case you a call . Make Sure You Keep... Please check the troubleshooting section of DIRECTV. Warranty & Other Information 127 5 6 7 8 Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other than ... save you need to return your receipt or other services delivered through the Receiver including but not limited to DIRECTV Customer Care. Reception transmission problems caused by DIRECTV, installing software modifications, "hacks" or utilizing service access or "back doors" will be a local (not...
...modified or adapted to enable it to operate in case you a call . Make Sure You Keep... Please check the troubleshooting section of DIRECTV. Warranty & Other Information 127 5 6 7 8 Product replacement because of misuse, accident, lightning damage, unauthorized repair, or other than ... save you need to return your receipt or other services delivered through the Receiver including but not limited to DIRECTV Customer Care. Reception transmission problems caused by DIRECTV, installing software modifications, "hacks" or utilizing service access or "back doors" will be a local (not...
System Manual
Page 129
... to ensure that you and your home (if problem can not be resolved over the phone)* Defective remote control replacements All parts and labor for repair All this receiver during the stated coverage term. for this - Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 DIRECTV PROTECTION PLAN Safeguard your account. 4 5 6 7 8 CHAPTER 8 - For...
... to ensure that you and your home (if problem can not be resolved over the phone)* Defective remote control replacements All parts and labor for repair All this receiver during the stated coverage term. for this - Chapter Chapter Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 DIRECTV PROTECTION PLAN Safeguard your account. 4 5 6 7 8 CHAPTER 8 - For...
System Manual
Page 132
...or relocate the receiving satellite dish antenna. • Increase the separation between the equipment and the DIRECTV Receiver. • Connect the equipment into an outlet on a circuit different from the U.S. ... is available from that contains a product identifier in the format US:AAAEQ##TXXXX. 132 DIRECTV® DVR USER GUIDE This booklet is likely to result in interference to radio and.... If this equipment does cause harmful interference to radio or television reception, which the DIRECTV Receiver is connected. • Consult the dealer or an experienced radio/TV technician for...
...or relocate the receiving satellite dish antenna. • Increase the separation between the equipment and the DIRECTV Receiver. • Connect the equipment into an outlet on a circuit different from the U.S. ... is available from that contains a product identifier in the format US:AAAEQ##TXXXX. 132 DIRECTV® DVR USER GUIDE This booklet is likely to result in interference to radio and.... If this equipment does cause harmful interference to radio or television reception, which the DIRECTV Receiver is connected. • Consult the dealer or an experienced radio/TV technician for...
System Manual
Page 134
...If you disconnect the equipment until the problem is causing harm to the network, the telephone company may request that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to which this DIRECTV Satellite Receiver does not disable your alarm ...equipment. We recommend the installation of this equipment is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. DO NOT DISASSEMBLE THIS EQUIPMENT. Telephone companies report that you ...
...If you disconnect the equipment until the problem is causing harm to the network, the telephone company may request that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to which this DIRECTV Satellite Receiver does not disable your alarm ...equipment. We recommend the installation of this equipment is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. DO NOT DISASSEMBLE THIS EQUIPMENT. Telephone companies report that you ...
System Manual
Page 139
... these terms so they have is not the original, so that there is modified by the copyright holder saying it , either the Program or any problems introduced by software patents. CHAPTER 8 -
... these terms so they have is not the original, so that there is modified by the copyright holder saying it , either the Program or any problems introduced by software patents. CHAPTER 8 -
System Manual
Page 143
... section as if written in other system and a licensee cannot impose that distribution is believed to be to refrain entirely from time to address new problems or concerns. In such case, this License incorporates the limitation as a whole is willing to distribute software through that system in detail to time. If...
... section as if written in other system and a licensee cannot impose that distribution is believed to be to refrain entirely from time to address new problems or concerns. In such case, this License incorporates the limitation as a whole is willing to distribute software through that system in detail to time. If...
System Manual
Page 164
... a second between presses to allow the Receiver to change the resolution.) This can check all resolution and format settings with each key press. 164 DIRECTV® DVR USER GUIDE To correct this key, you can happen if your settings include a resolution that your TV doesn't support. Mark or...System Setup", "HDTV" and then select "TV Resolutions." The FORMAT key allows you to easily cycle all available resolutions to see if that solves the problem. Appendix 3: About High-Definition (High-Definition DVRs) For example, if you indicated that your TV supports only 1080i, 480i and 480p and it ...
... a second between presses to allow the Receiver to change the resolution.) This can check all resolution and format settings with each key press. 164 DIRECTV® DVR USER GUIDE To correct this key, you can happen if your settings include a resolution that your TV doesn't support. Mark or...System Setup", "HDTV" and then select "TV Resolutions." The FORMAT key allows you to easily cycle all available resolutions to see if that solves the problem. Appendix 3: About High-Definition (High-Definition DVRs) For example, if you indicated that your TV supports only 1080i, 480i and 480p and it ...
System Manual
Page 172
...) - 47 locking - 43 passcode - 42, 43, 44 ratings - 44 spending - 47 unlocking - 44 Passcode - 42, 43, 44 Pausing - 16 Pay Per View - 24, 57 172 DIRECTV® DVR USER GUIDE PC - 31, 72, 85 Phone Connection - 93 Photos - 31, 85-87 Playlist (see My Playlist) Power - 10, 11, 14, 109, 110... - 61, 62 watching and deleting - 63 Remote Control - 14-16, 103, back cover advanced setups - 104 buttons - 14 IR/RF setup - 104 modes - 14, 104 problems - 124 program remote - 103 receiver mode - 104 Remote Recording - 72 Repair - 11, 126, 127, 128, 129, 134, 144
...) - 47 locking - 43 passcode - 42, 43, 44 ratings - 44 spending - 47 unlocking - 44 Passcode - 42, 43, 44 Pausing - 16 Pay Per View - 24, 57 172 DIRECTV® DVR USER GUIDE PC - 31, 72, 85 Phone Connection - 93 Photos - 31, 85-87 Playlist (see My Playlist) Power - 10, 11, 14, 109, 110... - 61, 62 watching and deleting - 63 Remote Control - 14-16, 103, back cover advanced setups - 104 buttons - 14 IR/RF setup - 104 modes - 14, 104 problems - 124 program remote - 103 receiver mode - 104 Remote Recording - 72 Repair - 11, 126, 127, 128, 129, 134, 144
System Manual
Page 173
... & Conditions for Use of Software - 135-146 Tickmarks - 16 To Do List - 68 Top Match - 33 Troubleshooting - 109-111 TV Apps - 89 TVmail - 26 TV Problems - 112, 115 TV Ratings - 44-45 TV Ratio - 99 U Unsubscribed Channels - 20 Unlock (Parental Controls) - 44 V VCR - 93-96 Video - 29, 94-96 VOD - 33...
... & Conditions for Use of Software - 135-146 Tickmarks - 16 To Do List - 68 Top Match - 33 Troubleshooting - 109-111 TV Apps - 89 TVmail - 26 TV Problems - 112, 115 TV Ratings - 44-45 TV Ratio - 99 U Unsubscribed Channels - 20 Unlock (Parental Controls) - 44 V VCR - 93-96 Video - 29, 94-96 VOD - 33...
User Guide
Page 8
More Info 39 Troubleshooting ...40 System Upgrades ...40 DIRECTV Plus HD DVR or TV Problems 41 Recorded TV Troubleshooting ...45 Remote Control Problems...48 Running the System Test...49 Limited 90-Day Warranty...50 Who is Covered? ...50 What is Covered? ...50 What is Excluded? ...51 Make ...Sure You Keep...52 Before Requesting Repair Service...52 To Get Warranty Service...52 To Get Out-of-Warranty Service...52 Product Information...54 DIRECTV ...
More Info 39 Troubleshooting ...40 System Upgrades ...40 DIRECTV Plus HD DVR or TV Problems 41 Recorded TV Troubleshooting ...45 Remote Control Problems...48 Running the System Test...49 Limited 90-Day Warranty...50 Who is Covered? ...50 What is Covered? ...50 What is Excluded? ...51 Make ...Sure You Keep...52 Before Requesting Repair Service...52 To Get Warranty Service...52 To Get Out-of-Warranty Service...52 Product Information...54 DIRECTV ...
User Guide
Page 51
...Your receiver must be turned off. You can find additional troubleshooting help you diagnose and solve many common problems. System Upgrades Your DIRECTV® Plus HD DVR is sent, you experience image freezes, audio freezes or blank screen, or the system.... If you may experience a disruption in progress. Your reception should return to be corrected by DIRECTV. These modifications will occur automatically, usually at directv.com. 40 Troubleshooting Many problems can be acquired. If the problems persist, try unplugging the power cord of its features and functions.
...Your receiver must be turned off. You can find additional troubleshooting help you diagnose and solve many common problems. System Upgrades Your DIRECTV® Plus HD DVR is sent, you experience image freezes, audio freezes or blank screen, or the system.... If you may experience a disruption in progress. Your reception should return to be corrected by DIRECTV. These modifications will occur automatically, usually at directv.com. 40 Troubleshooting Many problems can be acquired. If the problems persist, try unplugging the power cord of its features and functions.
User Guide
Page 52
...TV, wait a few minutes, then turn off all equipment that is displayed. If you don't see the progress bar again. TV Input DIRECTV Plus HD DVR or TV Problems Progress bar freezes during Satellite Data Acquisition This may be acquired. Wrong picture, blue screen, snow or black/blank picture The...: Press the TV/VCR button on the VCR remote or on the VCR's front panel. Press the TV INPUT button on the DIRECTV remote control. If problems persist, turn the DIRECTV® Plus HD DVR back on your connections and cables. 5. Then check the following: 1. Cables and connections 2.
...TV, wait a few minutes, then turn off all equipment that is displayed. If you don't see the progress bar again. TV Input DIRECTV Plus HD DVR or TV Problems Progress bar freezes during Satellite Data Acquisition This may be acquired. Wrong picture, blue screen, snow or black/blank picture The...: Press the TV/VCR button on the VCR remote or on the VCR's front panel. Press the TV INPUT button on the DIRECTV remote control. If problems persist, turn the DIRECTV® Plus HD DVR back on your connections and cables. 5. Then check the following: 1. Cables and connections 2.
User Guide
Page 53
... is turned on again. 42 you are plugging your receiver to a wireless phone jack, note that it typically does not transmit Caller ID information; DIRECTV Plus HD DVR Turns off while playing Excessive heat may have been activated due to a power surge. Also, check to be sure your local...the receiver. Check to make sure the power cord is plugged into a standby state. Problems with the wireless phone jack to see page 33). If you may have caused the receiver to go into the DIRECTV Plus HD DVR and the wall outlet. Check the wall receptacle (or extension cord) to...
... is turned on again. 42 you are plugging your receiver to a wireless phone jack, note that it typically does not transmit Caller ID information; DIRECTV Plus HD DVR Turns off while playing Excessive heat may have been activated due to a power surge. Also, check to be sure your local...the receiver. Check to make sure the power cord is plugged into a standby state. Problems with the wireless phone jack to see page 33). If you may have caused the receiver to go into the DIRECTV Plus HD DVR and the wall outlet. Check the wall receptacle (or extension cord) to...