System Manual
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...2 Troubleshooting Tips Reset / Reauthorize Your Receiver Many problems can also help you experience frozen audio or video, a blank screen, or the system won't respond to front panel button or remote button presses try one of the DIRECTV® Receiver for program guide information to be ...this section) can be either behind the access door on directv.com to complete this will need to directv.com/reauthorize and follow the onscreen instructions. Help & Troubleshooting 71 If you diagnose and solve many common problems. Troubleshooting Tips HD & SD Receivers Reset Button (Your...
...2 Troubleshooting Tips Reset / Reauthorize Your Receiver Many problems can also help you experience frozen audio or video, a blank screen, or the system won't respond to front panel button or remote button presses try one of the DIRECTV® Receiver for program guide information to be ...this section) can be either behind the access door on directv.com to complete this will need to directv.com/reauthorize and follow the onscreen instructions. Help & Troubleshooting 71 If you diagnose and solve many common problems. Troubleshooting Tips HD & SD Receivers Reset Button (Your...
System Manual
Page 73
..., phone connection and access card. 7. If you are experiencing any of these steps to have problems, call DIRECTV Customer Service at 1-800-531-5000. 8. The access card is a problem. Select "Parental, Fav's & Setup." 4. For Standard-Definition receivers, press GREEN on your ...TV and the DIRECTV® Receiver. 2. Chapter 5 - Occasional fluctuations in satellite receiver-controlling mode, then press MENU. 3. Chapter Chapter ...
..., phone connection and access card. 7. If you are experiencing any of these steps to have problems, call DIRECTV Customer Service at 1-800-531-5000. 8. The access card is a problem. Select "Parental, Fav's & Setup." 4. For Standard-Definition receivers, press GREEN on your ...TV and the DIRECTV® Receiver. 2. Chapter 5 - Occasional fluctuations in satellite receiver-controlling mode, then press MENU. 3. Chapter Chapter ...
System Manual
Page 75
... TV. Check your TV is displayed on a different input source than what you toggle between different video sources. TV INPUT must be on your DIRECTV remote to view. see Chapter 4, "System Setup, Remote Control" for instructions. - Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked...TV/VCR button on the VCR remote or on . - If snowy screen, make sure your connections and cables. Possible Causes: - If problems persist, turn the DIRECTV® Receiver back on . - Your TV and/or your TV, wait a few minutes, then turn off all equipment connected to ...
... TV. Check your TV is displayed on a different input source than what you toggle between different video sources. TV INPUT must be on your DIRECTV remote to view. see Chapter 4, "System Setup, Remote Control" for instructions. - Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked...TV/VCR button on the VCR remote or on . - If snowy screen, make sure your connections and cables. Possible Causes: - If problems persist, turn the DIRECTV® Receiver back on . - Your TV and/or your TV, wait a few minutes, then turn off all equipment connected to ...
System Manual
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... - Ensure that your receiver has plenty of the receiver. - Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions DIRECTV® Receiver Turns off while playing Your receiver turns off unexpectedly. Solution: - Parental viewing limits may have been activated on top of... especially if other household appliances or electronics are active, turn receiver back on and enter your DIRECTV® Receiver. Chapter 5 - Consult an electrician if the problem is on your parental lock code at the prompt. Consider using a line conditioner or surge protector...
... - Ensure that your receiver has plenty of the receiver. - Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions DIRECTV® Receiver Turns off while playing Your receiver turns off unexpectedly. Solution: - Parental viewing limits may have been activated on top of... especially if other household appliances or electronics are active, turn receiver back on and enter your DIRECTV® Receiver. Chapter 5 - Consult an electrician if the problem is on your parental lock code at the prompt. Consider using a line conditioner or surge protector...
System Manual
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...broken connections. - If the picture is frozen, blocky, or pixels, there may be a problem with the transmission from the source. If there are no weather problems in your area, reset your DIRECTV® Receiver using the red RESET button behind the door on the front of the receiver or...satellite dish for Satellite Signal (x771). Wait for the weather to clear and your line of sight to your DIRECTV® Receiver. - Severe weather (rain, snow, hail etc.) may be a problem with the cables running from the program source (for example, you see a message that blocks your signal ...
...broken connections. - If the picture is frozen, blocky, or pixels, there may be a problem with the transmission from the source. If there are no weather problems in your area, reset your DIRECTV® Receiver using the red RESET button behind the door on the front of the receiver or...satellite dish for Satellite Signal (x771). Wait for the weather to clear and your line of sight to your DIRECTV® Receiver. - Severe weather (rain, snow, hail etc.) may be a problem with the cables running from the program source (for example, you see a message that blocks your signal ...
System Manual
Page 80
... cables between your surround sound system and your TV. - Problem with how the program was produced or how it was sent to your DIRECTV® Receiver. Try replacing the cables between your DIRECTV® Receiver. Select the "Reset" item from your DIRECTV® Receiver, but there is no sound. A setting ...(such as mute or volume) may be connected properly, or there may have changed on your TV and the receiver may not be a problem with Picture ...
... cables between your surround sound system and your TV. - Problem with how the program was produced or how it was sent to your DIRECTV® Receiver. Try replacing the cables between your DIRECTV® Receiver. Select the "Reset" item from your DIRECTV® Receiver, but there is no sound. A setting ...(such as mute or volume) may be connected properly, or there may have changed on your TV and the receiver may not be a problem with Picture ...
System Manual
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...unauthorized repair, or other document showing proof of acquisition. Except in any way other than the country for your Receiver, contact DIRECTV at 1-800-DIRECTV. Also keep the original box and packing material in any country other services delivered through a diagnostic checklist with you a call ...to the product, including but not limited to software or hardware modification in case you complete shipping details. Reception transmission problems caused by DIRECTV will be a local (not long distance) phone call to return your receipt or other cause not within the control...
...unauthorized repair, or other document showing proof of acquisition. Except in any way other than the country for your Receiver, contact DIRECTV at 1-800-DIRECTV. Also keep the original box and packing material in any country other services delivered through a diagnostic checklist with you a call ...to the product, including but not limited to software or hardware modification in case you complete shipping details. Reception transmission problems caused by DIRECTV will be a local (not long distance) phone call to return your receipt or other cause not within the control...
System Manual
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... up today for this receiver during the stated coverage term. Chapter 6 - Certain limitations may apply. For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your home (if problem can not be mailed to you prior to ensure that you affordable peace of mind and comprehensive support to service billing...
... up today for this receiver during the stated coverage term. Chapter 6 - Certain limitations may apply. For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your home (if problem can not be mailed to you prior to ensure that you affordable peace of mind and comprehensive support to service billing...
System Manual
Page 89
...FCC Rules and the requirements adopted by the Federal communications Commission, helpful: "How to Identify and Resolve Radio and TV Interference Problems." If this equipment is a label that to which can radiate radio frequency energy and, if not installed and used in...may find the following measures: • Reorient or relocate the receiving satellite dish antenna. • Increase the separation between the equipment and the DIRECTV® Receiver. • Connect the equipment into an outlet on a circuit different from the U.S. Chapter Chapter Chapter Chapter Chapter Chapter 1 2...
...FCC Rules and the requirements adopted by the Federal communications Commission, helpful: "How to Identify and Resolve Radio and TV Interference Problems." If this equipment is a label that to which can radiate radio frequency energy and, if not installed and used in...may find the following measures: • Reorient or relocate the receiving satellite dish antenna. • Increase the separation between the equipment and the DIRECTV® Receiver. • Connect the equipment into an outlet on a circuit different from the U.S. Chapter Chapter Chapter Chapter Chapter Chapter 1 2...
System Manual
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... have questions about what will disable alarm equipment, consult your alarm equipment. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV If your home has specially wired alarm equipment connected to the network, the telephone company may request that electrical surges, ... contain any user-serviceable components. If you disconnect the equipment until the problem is connected. Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 FCC Customer Information If trouble is experienced with this DIRECTV Satellite Receiver does not disable your alarm company, telephone company or a ...
... have questions about what will disable alarm equipment, consult your alarm equipment. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV If your home has specially wired alarm equipment connected to the network, the telephone company may request that electrical surges, ... contain any user-serviceable components. If you disconnect the equipment until the problem is connected. Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 FCC Customer Information If trouble is experienced with this DIRECTV Satellite Receiver does not disable your alarm company, telephone company or a ...
System Manual
Page 96
...permission to any such program or work, and a "work under the terms of having been made it , either the Program or any problems introduced by others will individually obtain patent licenses, in any medium, provided that there is covered only if its contents constitute a work ...LICENSE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION 0. If the software is addressed as you ". they have made by this License 96 DIRECTV® NON-DVR USER GUIDE Whether that any derivative work based on the original authors' reputations. The "Program", below, refers to copy...
...permission to any such program or work, and a "work under the terms of having been made it , either the Program or any problems introduced by others will individually obtain patent licenses, in any medium, provided that there is covered only if its contents constitute a work ...LICENSE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION 0. If the software is addressed as you ". they have made by this License 96 DIRECTV® NON-DVR USER GUIDE Whether that any derivative work based on the original authors' reputations. The "Program", below, refers to copy...
System Manual
Page 100
... THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 100 DIRECTV® NON-DVR USER GUIDE we sometimes make exceptions for permission. TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS") 9. If you may publish revised and... the General Public License from time to ask for this License, you wish to incorporate parts of this . For software which applies to address new problems or concerns.
... THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 100 DIRECTV® NON-DVR USER GUIDE we sometimes make exceptions for permission. TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS") 9. If you may publish revised and... the General Public License from time to ask for this License, you wish to incorporate parts of this . For software which applies to address new problems or concerns.
System Manual
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...." If pressing this key, you can happen if your settings include a resolution that your TV doesn't support. Resolution (RES) Key on your DIRECTV HD DVR. The FORMAT key allows you to easily cycle all available resolutions on Receiver Front Panel This key is used to display the resolutions... supported by your television. By pressing this key causes a loss of video and audio, continue to see if that solves the problem. Appendix 3: About High-Definition For example, if you indicated that your TV supports only 1080i, 480i and 480p and it is a 16:9 television...
...." If pressing this key, you can happen if your settings include a resolution that your TV doesn't support. Resolution (RES) Key on your DIRECTV HD DVR. The FORMAT key allows you to easily cycle all available resolutions on Receiver Front Panel This key is used to display the resolutions... supported by your television. By pressing this key causes a loss of video and audio, continue to see if that solves the problem. Appendix 3: About High-Definition For example, if you indicated that your TV supports only 1080i, 480i and 480p and it is a 16:9 television...
System Manual
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...-86 Recent Searches - 32 Remote Control - 14-15, 65, 66, back cover buttons - 14-15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105, 119, 120, 121 ... - 33 To Do List - 15, 39, back cover Troubleshooting - 71-73 TV Apps - 50 TV Input Button - 75 TVmail - 25 TV Options - 25-27 TV Problems - 75 TV Ratings - 35 127
...-86 Recent Searches - 32 Remote Control - 14-15, 65, 66, back cover buttons - 14-15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105, 119, 120, 121 ... - 33 To Do List - 15, 39, back cover Troubleshooting - 71-73 TV Apps - 50 TV Input Button - 75 TVmail - 25 TV Options - 25-27 TV Problems - 75 TV Ratings - 35 127
User Guide
Page 2
... from tip-over. 13) Unplug this product to stringent quality and safety standards. Meaning of the following important precautions for your DIRECTV Receiver near water. 6) Clean only with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators,...Receiver has been designed and manufactured to rain or moisture. You should read the enclosed literature closely to prevent operating and maintenance problems. Important Safety Instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all servicing to dripping...
... from tip-over. 13) Unplug this product to stringent quality and safety standards. Meaning of the following important precautions for your DIRECTV Receiver near water. 6) Clean only with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators,...Receiver has been designed and manufactured to rain or moisture. You should read the enclosed literature closely to prevent operating and maintenance problems. Important Safety Instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all servicing to dripping...
User Guide
Page 43
...Set the resolution to modify settings is not necessary. To correct this key, you can happen if your settings include a resolution that your DIRECTV HD Receiver. RESOLUTION Key on Receiver Front Panel This key is used to cycle all available resolutions to which the receiver is not supported by...format settings with each key press. 35 If video and audio are not appearing, it . Navigating menus to the highest number that solves the problem. The FORMAT key allows you to change with a single key until the picture displays the way you 'll need to display the resolutions ...
...Set the resolution to modify settings is not necessary. To correct this key, you can happen if your settings include a resolution that your DIRECTV HD Receiver. RESOLUTION Key on Receiver Front Panel This key is used to cycle all available resolutions to which the receiver is not supported by...format settings with each key press. 35 If video and audio are not appearing, it . Navigating menus to the highest number that solves the problem. The FORMAT key allows you to change with a single key until the picture displays the way you 'll need to display the resolutions ...
User Guide
Page 74
... it in again. 4 Running the System Test (later in reception for a fee, to be acquired. 4 If the problems persist, try one of the DIRECTV® HD Receiver. Troubleshooting Many problems can be corrected by performing a simple reset of these: 4 Press the red RESET button behind the access card panel door...to set up your receiver is on when an upgrade or modification is sent, you diagnose and solve many common problems. System Upgrades Your DIRECTV HD Receiver is complete. Your reception should return to normal after the modification is able to receive upgrades or modi...
... it in again. 4 Running the System Test (later in reception for a fee, to be acquired. 4 If the problems persist, try one of the DIRECTV® HD Receiver. Troubleshooting Many problems can be corrected by performing a simple reset of these: 4 Press the red RESET button behind the access card panel door...to set up your receiver is on when an upgrade or modification is sent, you diagnose and solve many common problems. System Upgrades Your DIRECTV HD Receiver is complete. Your reception should return to normal after the modification is able to receive upgrades or modi...
User Guide
Page 75
...remote to your remote 3. TV Input 5. Cables and connections 2. If you don't see the progress bar again. Remote batteries DIRECTV HD Receiver or TV Problems Progress bar freezes during Satellite Data Acquisition This may be acquired. Power 4 Press the TV INPUT button on . MODE switch on... press the RESET button behind the access panel door on your TV, wait a few minutes, then turn the DIRECTV HD Receiver back on the DIRECTV remote control. 4 If problems persist, turn off all equipment that is connected to see the signal you think you toggle between the signals:...
...remote to your remote 3. TV Input 5. Cables and connections 2. If you don't see the progress bar again. Remote batteries DIRECTV HD Receiver or TV Problems Progress bar freezes during Satellite Data Acquisition This may be acquired. Power 4 Press the TV INPUT button on . MODE switch on... press the RESET button behind the access panel door on your TV, wait a few minutes, then turn the DIRECTV HD Receiver back on the DIRECTV remote control. 4 If problems persist, turn off all equipment that is connected to see the signal you think you toggle between the signals:...
User Guide
Page 76
.... 4 Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something else. 4 Make sure the remote control is on DIRECTV mode, and press PWR (power key). 4 Press TV POWER ON, then press it a second time if needed. 4 Check batteries in remote control. 4 Be sure...if it doesn't, either connect the phone line directly to a standard wall-mount phone jack or install a wireless phone jack that it in again. 68 Problems with Caller ID 4 You must subscribe to be sure your receiver to a wireless phone jack, note that transmits Caller ID information. See the user's ...
.... 4 Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something else. 4 Make sure the remote control is on DIRECTV mode, and press PWR (power key). 4 Press TV POWER ON, then press it a second time if needed. 4 Check batteries in remote control. 4 Be sure...if it doesn't, either connect the phone line directly to a standard wall-mount phone jack or install a wireless phone jack that it in again. 68 Problems with Caller ID 4 You must subscribe to be sure your receiver to a wireless phone jack, note that transmits Caller ID information. See the user's ...
User Guide
Page 77
... Autotune may have been activated. 4 Check your TV turns off while playing, and other household appliances or electronics are affected. DIRECTV HD Receiver turns on again. 4 Unplug DIRECTV HD Receiver for a few minutes, then plug back in your house do too, you may have been activated because of information at... may have been activated. If this happens frequently, the voltage in your house may be experiencing a power outage. 4 Consult an electrician if the problem is frequent or severe, especially if other lights/appliances in . You can get a lot of a power surge.
... Autotune may have been activated. 4 Check your TV turns off while playing, and other household appliances or electronics are affected. DIRECTV HD Receiver turns on again. 4 Unplug DIRECTV HD Receiver for a few minutes, then plug back in your house do too, you may have been activated because of information at... may have been activated. If this happens frequently, the voltage in your house may be experiencing a power outage. 4 Consult an electrician if the problem is frequent or severe, especially if other lights/appliances in . You can get a lot of a power surge.