Product Manual
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... 9 Configuration 12 Web-based Configuration Utility 12 System 13 Status 13 Provision 14 Firmware 15 Restart 16 Backup/Restore 17 User Management 18 Remote Access 19 Network 20 Networks 20 VoIP 23 SIP Settings 23 IAX Settings 25 Advanced 26 Line Settings 26 Call Control 27 Dialing Plan 29 Call Log 31 CDR 31 Troubleshooting 32 Networking Basics 33 Check your IP address 33 Statically Assign an IP address 34 Technical Specifications 35 Contacting Technical Support 36 Warranty 37 Registration 42 D-Link DVG-3104MS User Manual
... 9 Configuration 12 Web-based Configuration Utility 12 System 13 Status 13 Provision 14 Firmware 15 Restart 16 Backup/Restore 17 User Management 18 Remote Access 19 Network 20 Networks 20 VoIP 23 SIP Settings 23 IAX Settings 25 Advanced 26 Line Settings 26 Call Control 27 Dialing Plan 29 Call Log 31 CDR 31 Troubleshooting 32 Networking Basics 33 Check your IP address 33 Statically Assign an IP address 34 Technical Specifications 35 Contacting Technical Support 36 Warranty 37 Registration 42 D-Link DVG-3104MS User Manual
Product Manual
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... Requirements • Computers with Windows® XP or Windows Vista™ operating systems with the DVG-3104MS will cause damage and void the warranty for configuration) D-Link DVG-3104MS User Manual Product Overview PPraocdkuacgteOCvoenrtevnietsw • D-Link DVG-3104MS 4-Port PSTN Gateway • Power Adapter • CAT5 Ethernet Cable • Phone Cable • CD-ROM with QIG and User Manual Note: Using a power supply with a different voltage rating than the one included with an installed Ethernet adapter • Internet Explorer Version 6.0, Mozilla 1.7.12 (5.0), or...
... Requirements • Computers with Windows® XP or Windows Vista™ operating systems with the DVG-3104MS will cause damage and void the warranty for configuration) D-Link DVG-3104MS User Manual Product Overview PPraocdkuacgteOCvoenrtevnietsw • D-Link DVG-3104MS 4-Port PSTN Gateway • Power Adapter • CAT5 Ethernet Cable • Phone Cable • CD-ROM with QIG and User Manual Note: Using a power supply with a different voltage rating than the one included with an installed Ethernet adapter • Internet Explorer Version 6.0, Mozilla 1.7.12 (5.0), or...
Product Manual
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... a VoiceCenter phone system. The D-Link DVG-3104MS 4-Port PSTN Gateway, which is part of complicated, hard-to the system. D-Link Systems, Inc. Simply add more phones. is easy to install and use IP-based products, VoiceCenter is transparent to 50 users. businesses that provides numerous advantages over traditional PSTN (analog) phone systems. Unlike previous generations of VoiceCenter, is ideal for up to 50 IP Phones and Users on a network.There are connected to the DVG-3104MS, you only need to...
... a VoiceCenter phone system. The D-Link DVG-3104MS 4-Port PSTN Gateway, which is part of complicated, hard-to the system. D-Link Systems, Inc. Simply add more phones. is easy to install and use IP-based products, VoiceCenter is transparent to 50 users. businesses that provides numerous advantages over traditional PSTN (analog) phone systems. Unlike previous generations of VoiceCenter, is ideal for up to 50 IP Phones and Users on a network.There are connected to the DVG-3104MS, you only need to...
Product Manual
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... 1 - D-Link Systems, Inc. Add up to 4 PSTN Phone Lines* per DVG-3104MS Unit • No Licenses Required for Integrating PSTN Phone Lines to a VoiceCenter™ IP-based Phone System • Designed with Simplicity in Mind - D-Link DVG-3104MS User Manual Product Overview Features • Built for Adding More DVG-3104MS Units to VoiceCenter • Auto Gateway Discovery Feature Makes Installing Hardware Quick and Easy • Transparent to Install, Use and Manage • Scalable - Easy to Users - is not a Telephone Service Provider or VoIP Phone Service...
... 1 - D-Link Systems, Inc. Add up to 4 PSTN Phone Lines* per DVG-3104MS Unit • No Licenses Required for Integrating PSTN Phone Lines to a VoiceCenter™ IP-based Phone System • Designed with Simplicity in Mind - D-Link DVG-3104MS User Manual Product Overview Features • Built for Adding More DVG-3104MS Units to VoiceCenter • Auto Gateway Discovery Feature Makes Installing Hardware Quick and Easy • Transparent to Install, Use and Manage • Scalable - Easy to Users - is not a Telephone Service Provider or VoIP Phone Service...
Product Manual
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... Local Area Network. This LED blinks during data transmission. Status LED A flashing green light indicates that outbound calls and incomming calls are available. Product Overview Hardware Overview Front PSTN LEDs A solid green light indicates that the DVG-3104MS is ready, while an Off/Solid On light indicates an error or the device is registered. VoIP LED A solid Green light indicates the SIP is not ready. Section 1 - D-Link DVG-3104MS User Manual LAN LED A solid green light indicates a connection to the power supply...
... Local Area Network. This LED blinks during data transmission. Status LED A flashing green light indicates that outbound calls and incomming calls are available. Product Overview Hardware Overview Front PSTN LEDs A solid green light indicates that the DVG-3104MS is ready, while an Off/Solid On light indicates an error or the device is registered. VoIP LED A solid Green light indicates the SIP is not ready. Section 1 - D-Link DVG-3104MS User Manual LAN LED A solid green light indicates a connection to the power supply...
Product Manual
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Power Receptor Receptor for the supplied power adapter. Console Port Used to the Local Area Network. Product Overview Rear LAN Port Used to connect the DVG-3104MS to debug the device. Section 1 - D-Link DVG-3104MS User Manual PSTN Lines Used to connect phone cables to restore the factory default settings. Reset Button Press and hold less than 3 seconds to reboot the system or press and hold more than 3 seconds to the PSTN lines.
Power Receptor Receptor for the supplied power adapter. Console Port Used to the Local Area Network. Product Overview Rear LAN Port Used to connect the DVG-3104MS to debug the device. Section 1 - D-Link DVG-3104MS User Manual PSTN Lines Used to connect phone cables to restore the factory default settings. Reset Button Press and hold less than 3 seconds to reboot the system or press and hold more than 3 seconds to the PSTN lines.
Product Manual
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... phone cable to set up and test VoiceCenter. The LAN LED will walk you through the installation process. When you have connected all the lines to indicate proper connection. 3. Installation Installation This section will light up VoiceCenter™. D-Link DVG-3104MS User Manual Section 2 - To connect the DVG-3104MS Gateway, follow these steps: 1. Note: Avoid disabling your Local Area Network via switch or hub. The Power LED will light up to your existing phone service while setting up to the DVG-3104MS Gateway, it to an available PSTN...
... phone cable to set up and test VoiceCenter. The LAN LED will walk you through the installation process. When you have connected all the lines to indicate proper connection. 3. Installation Installation This section will light up VoiceCenter™. D-Link DVG-3104MS User Manual Section 2 - To connect the DVG-3104MS Gateway, follow these steps: 1. Note: Avoid disabling your Local Area Network via switch or hub. The Power LED will light up to your existing phone service while setting up to the DVG-3104MS Gateway, it to an available PSTN...
Product Manual
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... Add Phone Service D-Link DVG-3104MS User Manual Installation Setup Using Microsoft Response Point Administrator This section will show you how to configure your organization's LAN, and translate outgoing calls into the format used by traditional phone service. The Gateway can translate incoming phone calls so they can be sent over your new D-Link DVG-3104MS Gateway. Note: Microsoft Response Point Administrator only operates with Windows® XP SP2 or Windows Vista™. Section 2 - Use the following steps...
... Add Phone Service D-Link DVG-3104MS User Manual Installation Setup Using Microsoft Response Point Administrator This section will show you how to configure your organization's LAN, and translate outgoing calls into the format used by traditional phone service. The Gateway can translate incoming phone calls so they can be sent over your new D-Link DVG-3104MS Gateway. Note: Microsoft Response Point Administrator only operates with Windows® XP SP2 or Windows Vista™. Section 2 - Use the following steps...
Product Manual
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.... You will show you do not make any changes manually. Click OK to configure your new D-Link DVG-3104MS Gateway using the web-based configuration utility. D-Link DVG-3104MS User Manual 12 Enter admin as Internet Explorer and enter the IP address of the gateway. Web-based Configuration Utility To access the configuration utility, open a web-browser such as the default username and password. The gateway should be made through the Microsoft® Response Point™ software program only. Section 3 - All configuration changes should get a DHCP IP address automatically.
.... You will show you do not make any changes manually. Click OK to configure your new D-Link DVG-3104MS Gateway using the web-based configuration utility. D-Link DVG-3104MS User Manual 12 Enter admin as Internet Explorer and enter the IP address of the gateway. Web-based Configuration Utility To access the configuration utility, open a web-browser such as the default username and password. The gateway should be made through the Microsoft® Response Point™ software program only. Section 3 - All configuration changes should get a DHCP IP address automatically.
Product Manual
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... Settings". Section 3 - WAN MAC Address: Shows the WAN MAC Address. Connection Type: Shows the network connection type on the LAN port. DHCP Server IP: Shows the DHCP server IP address. Hardware Version: Shows the hardware version. IP Address: Shows the LAN port IP address. DNS Server IP: Shows the DNS server IP address. SIP Register Status: A hyperlink to show the SIP Register status in "IAX Settings". Configuration System Status System Up Time: Records the system up time. Default Gateway: Shows the IP address of the default gateway. D-Link DVG-3104MS User Manual 13...
... Settings". Section 3 - WAN MAC Address: Shows the WAN MAC Address. Connection Type: Shows the network connection type on the LAN port. DHCP Server IP: Shows the DHCP server IP address. Hardware Version: Shows the hardware version. IP Address: Shows the LAN port IP address. DNS Server IP: Shows the DNS server IP address. SIP Register Status: A hyperlink to show the SIP Register status in "IAX Settings". Configuration System Status System Up Time: Records the system up time. Default Gateway: Shows the IP address of the default gateway. D-Link DVG-3104MS User Manual 13...
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... use RC4 encryption. Firmware: Displays the firmware version. Refresh Interval Define how many seconds before the FTP will timeout. HTTP IP: Enter the HTTP IP address. Password: Enter the password. Apply: Click Apply to use . D-Link DVG-3104MS User Manual 14 Username: Enter the username. Encryption: Choose if you want to update the settings. FTP Timeout (sec): Define how many seconds for the Refresh Interval. (sec): VoIP Syslog Server: Enter the server for auto-provision. Section 3 - Configuration...
... use RC4 encryption. Firmware: Displays the firmware version. Refresh Interval Define how many seconds before the FTP will timeout. HTTP IP: Enter the HTTP IP address. Password: Enter the password. Apply: Click Apply to use . D-Link DVG-3104MS User Manual 14 Username: Enter the username. Encryption: Choose if you want to update the settings. FTP Timeout (sec): Define how many seconds for the Refresh Interval. (sec): VoIP Syslog Server: Enter the server for auto-provision. Section 3 - Configuration...
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... DNS server IP address. Daylight Saving: Enable or disable daylight saving. Configuration Network Networks Connection Type: Select Static as a network connection if all the WAN IP address are provided to you by your ISP. IP Address: Enter the IP address assigned to synchronize the local time with that of the specified SNTP server. SNTP server allows Address: the gateway to you by your ISP. Sync Interval: Show the periodic interval the gateway waits before it re-synchronizes the gateway's time with a remote server. D-Link DVG-3104MS User Manual...
... DNS server IP address. Daylight Saving: Enable or disable daylight saving. Configuration Network Networks Connection Type: Select Static as a network connection if all the WAN IP address are provided to you by your ISP. IP Address: Enter the IP address assigned to synchronize the local time with that of the specified SNTP server. SNTP server allows Address: the gateway to you by your ISP. Sync Interval: Show the periodic interval the gateway waits before it re-synchronizes the gateway's time with a remote server. D-Link DVG-3104MS User Manual...
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...the appropriate time zone. DHCP D-Link DVG-3104MS User Manual 21 Automatically: Primary DNS: Enter the primary DNS server IP address. SNTP: Enable or disable the SNTP protocol. Section 3 - Obtain DNS Enable this option to update the settings. Apply: Click Apply to obtain DNS automatically. SNTP server Address: allows the gateway to distribute the IP address when the gateway is re-synchronizes the gateway's time with a remote server. Configuration Connection Type: Select DHCP as a network connection to allow the network administrator to synchronize the local time with that...
...the appropriate time zone. DHCP D-Link DVG-3104MS User Manual 21 Automatically: Primary DNS: Enter the primary DNS server IP address. SNTP: Enable or disable the SNTP protocol. Section 3 - Obtain DNS Enable this option to update the settings. Apply: Click Apply to obtain DNS automatically. SNTP server Address: allows the gateway to distribute the IP address when the gateway is re-synchronizes the gateway's time with a remote server. Configuration Connection Type: Select DHCP as a network connection to allow the network administrator to synchronize the local time with that...
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... DNS server IP address. SNTP Server IP Enter the SNTP server IP address. SNTP server Address: allows the gateway to synchronize the local time with the specified SNTP server. Time Zone: Select the appropriate time zone. Apply: Click Apply to obtain DNS automatically. Configuration Connection Type: Select PPPoE as a network connection type if your ISP. Daylight Saving: Enable or disable daylight saving. Most DSL users use PPPoE. Username: Enter the PPPoE username provided by your ISP. PPPoE D-Link DVG-3104MS User Manual 22 Section 3 - Password: Enter the PPPoE password...
... DNS server IP address. SNTP Server IP Enter the SNTP server IP address. SNTP server Address: allows the gateway to synchronize the local time with the specified SNTP server. Time Zone: Select the appropriate time zone. Apply: Click Apply to obtain DNS automatically. Configuration Connection Type: Select PPPoE as a network connection type if your ISP. Daylight Saving: Enable or disable daylight saving. Most DSL users use PPPoE. Username: Enter the PPPoE username provided by your ISP. PPPoE D-Link DVG-3104MS User Manual 22 Section 3 - Password: Enter the PPPoE password...
Product Manual
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... password required to log into the SIP server. Outbound Proxy Outbound Proxy server IP address. Server: Outbound Proxy Port number of SIP Register Server. Port: Send Messages via If this function. Section 3 - D-Link DVG-3104MS User Manual 23 Registrar Port: Port number of Outbound Proxy Server. Session Type: Select Re-invite or Update for the caller. Register Server: SIP Register Server IP address. Number: The number in the Register Server. Username: Username required to log into the SIP server. Local Port: Local SIP signalling port of Gateway. Register Status...
... password required to log into the SIP server. Outbound Proxy Outbound Proxy server IP address. Server: Outbound Proxy Port number of SIP Register Server. Port: Send Messages via If this function. Section 3 - D-Link DVG-3104MS User Manual 23 Registrar Port: Port number of Outbound Proxy Server. Session Type: Select Re-invite or Update for the caller. Register Server: SIP Register Server IP address. Number: The number in the Register Server. Username: Username required to log into the SIP server. Local Port: Local SIP signalling port of Gateway. Register Status...
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... IAX2 uses Port 4569. Server: The Asterisk server's IP address Server Port: The port number for the Asterisk server. Default is a proprietary protocol of NAT. Inter Asterisk exchange protocol is 4569 Refresh Interval The time interval in the Asterisk Server. It is a simple protocol like SIP.Yet, it can pass through any kind of Asterisk by sending repeated INVITE or Update request. Password: User password to upload the settings. D-Link DVG-3104MS User Manual 25...
... IAX2 uses Port 4569. Server: The Asterisk server's IP address Server Port: The port number for the Asterisk server. Default is a proprietary protocol of NAT. Inter Asterisk exchange protocol is 4569 Refresh Interval The time interval in the Asterisk Server. It is a simple protocol like SIP.Yet, it can pass through any kind of Asterisk by sending repeated INVITE or Update request. Password: User password to upload the settings. D-Link DVG-3104MS User Manual 25...
Product Manual
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...; Then, send the remaining number 87681878 to PSTN through the connecting PBX It is useful for the gateway which is *0: The DVG-3104MS Gateway supports two VoIP protocols (SIP and IAX) and it can also have their own rules to decide how to the internal lines of the selected record in the Dialing Plan. D-Link DVG-3104MS User Manual 30 Section 3 - Configuration Update: Modify the value of a traditional...
...; Then, send the remaining number 87681878 to PSTN through the connecting PBX It is useful for the gateway which is *0: The DVG-3104MS Gateway supports two VoIP protocols (SIP and IAX) and it can also have their own rules to decide how to the internal lines of the selected record in the Dialing Plan. D-Link DVG-3104MS User Manual 30 Section 3 - Configuration Update: Modify the value of a traditional...
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... back of "Block ICMP Request" in the Configuration menu. Remote Access" whether its factory default settings by holding the Reset button on . SIP Settings" in "Advanced - None of the Gateway to get an account. Make sure you do not have the right name or IP Address. • Check the LED display on the front panel of the LEDs are having problems. I ping the DVG-3104MS Gateway? • Check the LAN LED on . D-Link DVG-3104MS User Manual 32 If...
... back of "Block ICMP Request" in the Configuration menu. Remote Access" whether its factory default settings by holding the Reset button on . SIP Settings" in "Advanced - None of the Gateway to get an account. Make sure you do not have the right name or IP Address. • Check the LED display on the front panel of the LEDs are having problems. I ping the DVG-3104MS Gateway? • Check the LAN LED on . D-Link DVG-3104MS User Manual 32 If...
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... adapter. D-Link DVG-3104MS User Manual 33 Click on your router. wireless router) automatically. If the address is 0.0.0.0, check your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. In the run box type cmd and click OK. Some firewall software programs may block a DHCP request on newly installed adapters. At the prompt, type ipconfig and press Enter. This will display the IP address, subnet mask, and the default gateway of your IP address...
... adapter. D-Link DVG-3104MS User Manual 33 Click on your router. wireless router) automatically. If the address is 0.0.0.0, check your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. In the run box type cmd and click OK. Some firewall software programs may block a DHCP request on newly installed adapters. At the prompt, type ipconfig and press Enter. This will display the IP address, subnet mask, and the default gateway of your IP address...
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...; Bad Frame Interpolation • Provide Inbound and Outbound DTMF Generation/Detection between LAN and PSTN Interface • Gain/Attenuation Settings • G.168 Echo Cancellation Device Management • Secure Web-GUI Configuration • FTP Software Upgrade • Remote Configuration • RJ-45 Console LEDs • Indicator for PSTN Port Status • Power ON/OFF • Link/ACT Status • READY Work Status • VoIP Status Power • 12V, 1.5A Environmental • Operating Temperature: 32°F to 122°...
...; Bad Frame Interpolation • Provide Inbound and Outbound DTMF Generation/Detection between LAN and PSTN Interface • Gain/Attenuation Settings • G.168 Echo Cancellation Device Management • Secure Web-GUI Configuration • FTP Software Upgrade • Remote Configuration • RJ-45 Console LEDs • Indicator for PSTN Port Status • Power ON/OFF • Link/ACT Status • READY Work Status • VoIP Status Power • 12V, 1.5A Environmental • Operating Temperature: 32°F to 122°...