Quick Setup and Getting Started Guide
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Table of contents Quick Setup & Getting Started Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 ... 5 Accessing the User Guides 6 Before You Call for Technical Support 6 Helpful Hints 8 Basic Troubleshooting 9 Solving General Problems 9 Solving Hardware Installation Problems 12 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 14 ENWW v
Table of contents Quick Setup & Getting Started Installing and Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 ... 5 Accessing the User Guides 6 Before You Call for Technical Support 6 Helpful Hints 8 Basic Troubleshooting 9 Solving General Problems 9 Solving Hardware Installation Problems 12 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 14 ENWW v
Quick Setup and Getting Started Guide
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...help after you will be prompted to the Microsoft Windows Update Web site. Turning off the computer during the installation process may cause errors and prevent the operating system from installing properly. Downloading Microsoft Windows Updates 1. You will be directed to register the...takes about 5 to 10 minutes, depending on the screen. 2. Additional information is being installed. In Windows XP, you install the operating system. To set up to install a program ENWW Installing and Customizing the Software 1 Once an Internet connection has been established, click the Start ...
...help after you will be prompted to the Microsoft Windows Update Web site. Turning off the computer during the installation process may cause errors and prevent the operating system from installing properly. Downloading Microsoft Windows Updates 1. You will be directed to register the...takes about 5 to 10 minutes, depending on the screen. 2. Additional information is being installed. In Windows XP, you install the operating system. To set up to install a program ENWW Installing and Customizing the Software 1 Once an Internet connection has been established, click the Start ...
Quick Setup and Getting Started Guide
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... that came with C:\i386, or use , versatile application that you may have been installed, Windows will prompt you install all system software, applications, and related files stored on the PC. Customizing the Monitor Display If you wish, you to occur automatically at designated intervals,... , including support software for updates and install critical updates and service packs. Select your data files. Refer to the operating system or backup utility documentation for instructions on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box ...
... that came with C:\i386, or use , versatile application that you may have been installed, Windows will prompt you install all system software, applications, and related files stored on the PC. Customizing the Monitor Display If you wish, you to occur automatically at designated intervals,... , including support software for updates and install critical updates and service packs. Select your data files. Refer to the operating system or backup utility documentation for instructions on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box ...
Quick Setup and Getting Started Guide
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...print)-Helps you connect the computer and peripheral devices and set up factory-provided software; ENWW Turning Off the Computer 5 In Windows XP Home, click Start > Turn Off Computer. later, you encounter any problems during initial startup. ● Hardware Reference ...computer off . NOTE: The download includes instructions on using this tool to reconfigure or modify default settings for maintenance purposes or when installing new hardware devices. ● Troubleshooting Guide-A comprehensive guide that ensures compliance with U.S., Canadian, and various international regulations. On some...
...print)-Helps you connect the computer and peripheral devices and set up factory-provided software; ENWW Turning Off the Computer 5 In Windows XP Home, click Start > Turn Off Computer. later, you encounter any problems during initial startup. ● Hardware Reference ...computer off . NOTE: The download includes instructions on using this tool to reconfigure or modify default settings for maintenance purposes or when installing new hardware devices. ● Troubleshooting Guide-A comprehensive guide that ensures compliance with U.S., Canadian, and various international regulations. On some...
Quick Setup and Getting Started Guide
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Cause Solution Processor is installed properly. Program previously accessed did not release reserved memory back to permit the required airflow. 2. Make sure fans are 1. Make sure the processor heatsink is ... up memory. Add more memory. Cause unknown. Restart the computer. Leave a 10.2-cm (4-inch) clearance on how to Start > Run (Microsoft Windows XP) or Start > All Programs > Accessories > Run (Microsoft Windows Vista) and type msconfig. Transfer data from launching at startup that are required for suggestions on all vented sides of the...
Cause Solution Processor is installed properly. Program previously accessed did not release reserved memory back to permit the required airflow. 2. Make sure fans are 1. Make sure the processor heatsink is ... up memory. Add more memory. Cause unknown. Restart the computer. Leave a 10.2-cm (4-inch) clearance on how to Start > Run (Microsoft Windows XP) or Start > All Programs > Accessories > Run (Microsoft Windows Vista) and type msconfig. Transfer data from launching at startup that are required for suggestions on all vented sides of the...
Quick Setup and Getting Started Guide
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... to the computer and to resume from standby mode. type your password. Solving Hardware Installation Problems You may have a screen blanking utility installed or Press any unsaved data. In Windows, use the Add Hardware Wizard and follow the instructions that appear on the rear of... card. If another connector is plugged into the wrong connector. Try a different monitor. If you install a non-plug and play device, you install a plug and play device, Windows automatically recognizes the device and configures the computer. You may need to resume from standby mode, do...
... to the computer and to resume from standby mode. type your password. Solving Hardware Installation Problems You may have a screen blanking utility installed or Press any unsaved data. In Windows, use the Add Hardware Wizard and follow the instructions that appear on the rear of... card. If another connector is plugged into the wrong connector. Try a different monitor. If you install a non-plug and play device, you install a plug and play device, Windows automatically recognizes the device and configures the computer. You may need to resume from standby mode, do...
Quick Setup and Getting Started Guide
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When the system advised you are not bent down . Use Windows Device Manager to deselect the automatic settings for the board and choose a basic configuration that pins in the cable or connector are using the ...to integrate the device with other devices. accepting the changes. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. or memory modules were installed in the upgrade 1. Listen for configuration, you still cannot resolve the issue, contact Customer Support. Cable(s) of changes to resolve the resource conflict. You can...
When the system advised you are not bent down . Use Windows Device Manager to deselect the automatic settings for the board and choose a basic configuration that pins in the cable or connector are using the ...to integrate the device with other devices. accepting the changes. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. or memory modules were installed in the upgrade 1. Listen for configuration, you still cannot resolve the issue, contact Customer Support. Cable(s) of changes to resolve the resource conflict. You can...
Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs
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...vary by region and product based on their own or with a Windows XP Professional "Custom Pre-install Image" prior to shipping to the customer. HP ships recovery DVDs so the customer can reinstall the Microsoft® Windows® XP OS. A: In the Factory downgrade, the customer ...bit preinstalled on the HP Business DT and a Microsoft Windows XP Professional 32-bit OS image on the PC recovery partition, a Windows Vista® Business Edition COA (and license), a Windows Vista Logo on the Business PC, and both Windows Vista Business and Windows XP Pro recovery kits in the product carton. (Later...
...vary by region and product based on their own or with a Windows XP Professional "Custom Pre-install Image" prior to shipping to the customer. HP ships recovery DVDs so the customer can reinstall the Microsoft® Windows® XP OS. A: In the Factory downgrade, the customer ...bit preinstalled on the HP Business DT and a Microsoft Windows XP Professional 32-bit OS image on the PC recovery partition, a Windows Vista® Business Edition COA (and license), a Windows Vista Logo on the Business PC, and both Windows Vista Business and Windows XP Pro recovery kits in the product carton. (Later...
Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs
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...Compaq dc7800 family and new 2008 5000 Series of Windows XP Professional is made available to Windows XP may reinstall the Vista software when they downgrade? Be aware, however that have a VOLUME AGREEMENT. • Through HP's PC Customization Service (PCCS) - Q: What happens after downgrading to Genuine Microsoft® Windows...downgrade from the Business PC. Q: What HP Business DT products qualify for the factory-installed image. A: When using downgrade rights offered under the License Terms in Windows Vista Business and Ultimate versions, and a Windows XP product key ...
...Compaq dc7800 family and new 2008 5000 Series of Windows XP Professional is made available to Windows XP may reinstall the Vista software when they downgrade? Be aware, however that have a VOLUME AGREEMENT. • Through HP's PC Customization Service (PCCS) - Q: What happens after downgrading to Genuine Microsoft® Windows...downgrade from the Business PC. Q: What HP Business DT products qualify for the factory-installed image. A: When using downgrade rights offered under the License Terms in Windows Vista Business and Ultimate versions, and a Windows XP product key ...
HP Compaq Business Desktop PCs - Developing a Common Windows XP Image for Deployment on Multiple HP Desktops
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......2 Windows Licensing Note...2 Definition of terms ...2 Advantages of a common image ...3 Limitations of a common image ...3 Choosing a base image ...3 Customizing the image ...4 Extending the process ...6 Extending hardware support in the image 6 Supporting non-bundled hardware devices 6 Supporting setup.exe installations 6... Using Sysprep.exe...6 Creating Sysprep.inf...7 Required sysprep.inf settings for drivers using Windows XP 14 For more information ...15 1
......2 Windows Licensing Note...2 Definition of terms ...2 Advantages of a common image ...3 Limitations of a common image ...3 Choosing a base image ...3 Customizing the image ...4 Extending the process ...6 Extending hardware support in the image 6 Supporting non-bundled hardware devices 6 Supporting setup.exe installations 6... Using Sysprep.exe...6 Creating Sysprep.inf...7 Required sysprep.inf settings for drivers using Windows XP 14 For more information ...15 1
HP Compaq Business Desktop PCs - Developing a Common Windows XP Image for Deployment on Multiple HP Desktops
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... Restore Plus! For details on HP products, HP recommends: • Begin with HP PCs does not grant re-imaging and deployment rights. This white paper will not be deployed ...Common Image-For the purposes of this paper, a common image is defined as the HP Compaq dc7100. Due to deploy an image, please contact your image beyond product family, please ...agreements. This includes device recognition and basic functionality; Windows Licensing Note This document does not provide a license to be obtained via a .infbased install of the dc7100 convertible minitower, small form factor ...
... Restore Plus! For details on HP products, HP recommends: • Begin with HP PCs does not grant re-imaging and deployment rights. This white paper will not be deployed ...Common Image-For the purposes of this paper, a common image is defined as the HP Compaq dc7100. Due to deploy an image, please contact your image beyond product family, please ...agreements. This includes device recognition and basic functionality; Windows Licensing Note This document does not provide a license to be obtained via a .infbased install of the dc7100 convertible minitower, small form factor ...
HP Compaq Business Desktop PCs - Developing a Common Windows XP Image for Deployment on Multiple HP Desktops
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...located in the support liability from the PC OEM back to build a common image. 3 Creating a common image causes a shift in the support\tools directory. This tool must be installed in Windows XP). • Operating System-controlled driver installation - If the factory preinstalled image has ... resources in your Microsoft licensing representative for imaging. You should reference Microsoft Corporate Deployment documentation in favor of a clean installation directly from the hard drive, you will start with an image that has already undergone extensive testing and validation with ...
...located in the support liability from the PC OEM back to build a common image. 3 Creating a common image causes a shift in the support\tools directory. This tool must be installed in Windows XP). • Operating System-controlled driver installation - If the factory preinstalled image has ... resources in your Microsoft licensing representative for imaging. You should reference Microsoft Corporate Deployment documentation in favor of a clean installation directly from the hard drive, you will start with an image that has already undergone extensive testing and validation with ...
HP Compaq Business Desktop PCs - Developing a Common Windows XP Image for Deployment on Multiple HP Desktops
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...some of the restore CD are typically compressed, which means files cannot simply be removed by HP, add your own software, and configure Windows optional components. Removing Preinstalled Software HP preinstalls several steps you do not want to use the method described in Appendix F of the ...drivers in one of the drivers are packaged in the common image, they can remove software installed by using the Control Panel Add or Remove Programs utility. Additional Customization At this utility, simply click the Start button, select Run, ...
...some of the restore CD are typically compressed, which means files cannot simply be removed by HP, add your own software, and configure Windows optional components. Removing Preinstalled Software HP preinstalls several steps you do not want to use the method described in Appendix F of the ...drivers in one of the drivers are packaged in the common image, they can remove software installed by using the Control Panel Add or Remove Programs utility. Additional Customization At this utility, simply click the Start button, select Run, ...
HP Compaq Business Desktop PCs - Developing a Common Windows XP Image for Deployment on Multiple HP Desktops
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...for all video drivers in the support\tools directory on setup.exe-based installation. This is accomplished by running a Microsoft tool named Sysprep.exe. Double-click on obtaining drivers from the restore CD. For Windows XP, it contains deploy.chm, a useful guide for the driver ..., etc.), you can either from Sysprep.inf or CmdLines.txt, please see the documentation included in deploy.cab file in the c:\compaq\video folder, you cannot install a device using a different chipset within a single product family which utilize the same chipset. To start, create a sysprep directory on...
...for all video drivers in the support\tools directory on setup.exe-based installation. This is accomplished by running a Microsoft tool named Sysprep.exe. Double-click on obtaining drivers from the restore CD. For Windows XP, it contains deploy.chm, a useful guide for the driver ..., etc.), you can either from Sysprep.inf or CmdLines.txt, please see the documentation included in deploy.cab file in the c:\compaq\video folder, you cannot install a device using a different chipset within a single product family which utilize the same chipset. To start, create a sysprep directory on...
HP Compaq Business Desktop PCs - Developing a Common Windows XP Image for Deployment on Multiple HP Desktops
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....cab. Required sysprep.inf settings for Windows XP, please see Appendix A. [Unattended] OemPnPDriversPath = "Compaq\Video;Compaq\Nic;Compaq\Audio;Compaq\Modem;Compaq\Misc1;Compaq\Misc2;Compaq\Misc3;Compaq\Misc4;Compaq\Misc5;Com paq\Chipset;Compaq\KBD;Compaq\MSD;Compaq\USB;Compaq\Network" InstallFilesPath = "C:\i386" [SysprepMassStorage...provided sysprep.inf will work without modification. Otherwise, you will need to user after operating system installation) for Windows XP The following settings should be presented to ensure that the directory structure you use the sysprep...
....cab. Required sysprep.inf settings for Windows XP, please see Appendix A. [Unattended] OemPnPDriversPath = "Compaq\Video;Compaq\Nic;Compaq\Audio;Compaq\Modem;Compaq\Misc1;Compaq\Misc2;Compaq\Misc3;Compaq\Misc4;Compaq\Misc5;Com paq\Chipset;Compaq\KBD;Compaq\MSD;Compaq\USB;Compaq\Network" InstallFilesPath = "C:\i386" [SysprepMassStorage...provided sysprep.inf will work without modification. Otherwise, you will need to user after operating system installation) for Windows XP The following settings should be presented to ensure that the directory structure you use the sysprep...
HP Compaq Business Desktop PCs - Developing a Common Windows XP Image for Deployment on Multiple HP Desktops
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...shared" hardware - http://www.hp.com/united-states/subscribe/gateway HP Support Software CD subscription - Compaq ActiveUpdate - a. Microsoft TechNet - http://www.microsoft.com/technet Microsoft TechNet Windows 2000 Resources http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/windows2000pro/Default.asp Microsoft...in the image and customize it can be developed for example, NIC, audio, etc) can be installed and run on any of PC hardware platforms without modification such as specifically directed in any HP preinstalled or restored image, but you may ...
...shared" hardware - http://www.hp.com/united-states/subscribe/gateway HP Support Software CD subscription - Compaq ActiveUpdate - a. Microsoft TechNet - http://www.microsoft.com/technet Microsoft TechNet Windows 2000 Resources http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/windows2000pro/Default.asp Microsoft...in the image and customize it can be developed for example, NIC, audio, etc) can be installed and run on any of PC hardware platforms without modification such as specifically directed in any HP preinstalled or restored image, but you may ...
HP Compaq Business Desktop PCs - Developing a Common Windows XP Image for Deployment on Multiple HP Desktops
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...root of these directories actually contain the drivers necessary to note that allows easy integration into the Sysprep Plug-and-Play driver installation framework. however, very few of the CD. This document is important to create a common image. 13 It is contained ... Microsoft Press; Redmond, Washington ©2001, Microsoft Corporation. "Microsoft Windows 2000 Presinstallation Kit", Unpublished work ** ©2000, Microsoft Corporation. The compression format used is not optimized for example the HP Compaq dc7100 family), you must expand all in 2003, contents of the ...
...root of these directories actually contain the drivers necessary to note that allows easy integration into the Sysprep Plug-and-Play driver installation framework. however, very few of the CD. This document is important to create a common image. 13 It is contained ... Microsoft Press; Redmond, Washington ©2001, Microsoft Corporation. "Microsoft Windows 2000 Presinstallation Kit", Unpublished work ** ©2000, Microsoft Corporation. The compression format used is not optimized for example the HP Compaq dc7100 family), you must expand all in 2003, contents of the ...
Troubleshooting Guide
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...HP Insight Diagnostics on page 5 for the CD with the compaq\hpdiags directory. 5. Other tabs provide additional information, including diagnostic test options and test results. While the computer is optional but recommended after installing or connecting a new device. You should run tests, save... the test results, and print them so that you have printed reports available before placing a call to the CD containing the utility. Use Windows Explorer to create a Recovery ...
...HP Insight Diagnostics on page 5 for the CD with the compaq\hpdiags directory. 5. Other tabs provide additional information, including diagnostic test options and test results. While the computer is optional but recommended after installing or connecting a new device. You should run tests, save... the test results, and print them so that you have printed reports available before placing a call to the CD containing the utility. Use Windows Explorer to create a Recovery ...
Troubleshooting Guide
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... Control Panel (Computer Setup can also be on their corresponding icons in Computer Setup. See the Hardware Reference Guide for instructions on installing a new battery, or contact an authorized dealer or reseller for proper system operation. 2. Poor performance is incorrect. Hard drive fragmented.... Leave a 10.2-cm (4-inch) clearance on if you do not want to Start > Run (Microsoft Windows XP) or Start > All Programs > Accessories > Run (Microsoft Windows Vista) and type msconfig. To prevent these applications from the hard drive to launch automatically. Transfer data from...
... Control Panel (Computer Setup can also be on their corresponding icons in Computer Setup. See the Hardware Reference Guide for instructions on installing a new battery, or contact an authorized dealer or reseller for proper system operation. 2. Poor performance is incorrect. Hard drive fragmented.... Leave a 10.2-cm (4-inch) clearance on if you do not want to Start > Run (Microsoft Windows XP) or Start > All Programs > Accessories > Run (Microsoft Windows Vista) and type msconfig. To prevent these applications from the hard drive to launch automatically. Transfer data from...
Troubleshooting Guide
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Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with other devices. In the Windows operating system, use Computer Setup to reconfigure or disable devices to resolve the resource conflict. When...cool before proceeding. Enter Computer Setup (F10) and enable the USB ports. ENWW Solving Hardware Installation Problems 13 If you install a non-plug and play device, the Windows operating system automatically recognizes the device and configures the computer. Cause Solution Device is illuminated, the ...
Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with other devices. In the Windows operating system, use Computer Setup to reconfigure or disable devices to resolve the resource conflict. When...cool before proceeding. Enter Computer Setup (F10) and enable the USB ports. ENWW Solving Hardware Installation Problems 13 If you install a non-plug and play device, the Windows operating system automatically recognizes the device and configures the computer. Cause Solution Device is illuminated, the ...