Maintenance and Service Guide
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Turn on -screen instructions for installing the drivers. 10. When the dialog box appears, follow any instructions that appear. 8. If the hard disk is partitioned into the notebook's CD/DVD drive. When the operating system has been installed and while Windows is not enabled, select Start > Run. ...Connect the AC adapter to select the CD/DVD drive as the first boot device, and then press enter. 6. Use the arrow keys to the notebook. 2. After the drivers have been installed, the application ...
Turn on -screen instructions for installing the drivers. 10. When the dialog box appears, follow any instructions that appear. 8. If the hard disk is partitioned into the notebook's CD/DVD drive. When the operating system has been installed and while Windows is not enabled, select Start > Run. ...Connect the AC adapter to select the CD/DVD drive as the first boot device, and then press enter. 6. Use the arrow keys to the notebook. 2. After the drivers have been installed, the application ...
Maintenance and Service Guide
Page 103
...support. Press Fn+F5 several times. Replace SDRAM modules. When hardware is enabled in Power in Control Panel. Notebook won't suspend if connection to enter) Standby or Hibernation mode. Try external monitor. Check display cable connections, replace display assembly... Dark display, no image, replace motherboard. If problem appears after installing new software (including drivers), uninstall that software. Make sure hibernate support is reinitialized, Windows desktop appears. Check power supply. Display cable connection SDRAM modules CPU module Display assembly Motherboard White...
...support. Press Fn+F5 several times. Replace SDRAM modules. When hardware is enabled in Power in Control Panel. Notebook won't suspend if connection to enter) Standby or Hibernation mode. Try external monitor. Check display cable connections, replace display assembly... Dark display, no image, replace motherboard. If problem appears after installing new software (including drivers), uninstall that software. Make sure hibernate support is reinitialized, Windows desktop appears. Check power supply. Display cable connection SDRAM modules CPU module Display assembly Motherboard White...
Maintenance and Service Guide
Page 107
... with e-Diagtools diagnostics. Check for use with notebook. Make sure speaker assembly cable is enabled (mute button and software controls). Delete temporary and unneeded files. Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top...audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Check settings in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled in Device Manager. Use only DDR-266 SDRAM modules. Check software...
... with e-Diagtools diagnostics. Check for use with notebook. Make sure speaker assembly cable is enabled (mute button and software controls). Delete temporary and unneeded files. Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top...audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Check settings in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled in Device Manager. Use only DDR-266 SDRAM modules. Check software...
Maintenance and Service Guide
Page 108
In a hotel, ask for latest USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Check port settings in Windows Help. Use troubleshooters in Device Manager. For USB: if the device is disabled, try to enable. If modem is...Serial/Parallel/USB General problems Modem General problems Call Center: Suggestions Repair Center: Likely Causes Check connections. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. Use analog telephone line (2, 3, or 4 wires), not PBX ...
In a hotel, ask for latest USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Check port settings in Windows Help. Use troubleshooters in Device Manager. For USB: if the device is disabled, try to enable. If modem is...Serial/Parallel/USB General problems Modem General problems Call Center: Suggestions Repair Center: Likely Causes Check connections. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. Use analog telephone line (2, 3, or 4 wires), not PBX ...
Maintenance and Service Guide
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...Infrared is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook (possible IRQ conflict). Check settings in Windows Help. Test LAN with ECP parallel port. Open Hardware Device Manager. For fast-IrDA, check for 100Base-TX ...connected to enable the infrared port. Make sure LAN cable is 100 meters (330 feet). Try connecting notebook to another network station (if applicable). Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is ...
...Infrared is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Sunlight, heat from notebook (possible IRQ conflict). Check settings in Windows Help. Test LAN with ECP parallel port. Open Hardware Device Manager. For fast-IrDA, check for 100Base-TX ...connected to enable the infrared port. Make sure LAN cable is 100 meters (330 feet). Try connecting notebook to another network station (if applicable). Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is ...
Maintenance and Service Guide
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... run the advanced tests. Press F2 to select the language for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools Diagnostic Program The ... slightly for different versions of detected hardware. 5. The tests are non-destructive, and are designed to run the program, you exit the program so drivers can be in a predictable state during the tests.
... run the advanced tests. Press F2 to select the language for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools Diagnostic Program The ... slightly for different versions of detected hardware. 5. The tests are non-destructive, and are designed to run the program, you exit the program so drivers can be in a predictable state during the tests.
Service Manual
Page 144
... Remaining likely shows less time than actually remains. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Notebook can take a minute or longer to another AC adapter, if available. Blinking cursor appears while ...connections. Motherboard. When hardware is active. Service Manual Troubleshooting and Diagnostics 3-9 Call Center: Suggestions Try another computer is reinitialized, Windows desktop appears. Contact software vendor for AC and battery power are not set to enter) Standby or Hibernation mode. Also,...
... Remaining likely shows less time than actually remains. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Notebook can take a minute or longer to another AC adapter, if available. Blinking cursor appears while ...connections. Motherboard. When hardware is active. Service Manual Troubleshooting and Diagnostics 3-9 Call Center: Suggestions Try another computer is reinitialized, Windows desktop appears. Contact software vendor for AC and battery power are not set to enter) Standby or Hibernation mode. Also,...
Service Manual
Page 148
... in Device Manager. Motherboard. Make sure C drive has adequate free space. Check whether sound is installed from \hp\drivers\TouchPad.) Top case. Check for use with e-Diagtools diagnostics. Not all third-party memory cards have been tested for sound resource conflicts... in Windows Help. Make sure speaker assembly cable is connected, Use BIOS Setup to check settings. Service Manual Troubleshooting and Diagnostics 3-13 Notebook does not boot after adding SDRAM. SDRAM module. Top case. By...
... in Device Manager. Motherboard. Make sure C drive has adequate free space. Check whether sound is installed from \hp\drivers\TouchPad.) Top case. Check for use with e-Diagtools diagnostics. Not all third-party memory cards have been tested for sound resource conflicts... in Windows Help. Make sure speaker assembly cable is connected, Use BIOS Setup to check settings. Service Manual Troubleshooting and Diagnostics 3-13 Notebook does not boot after adding SDRAM. SDRAM module. Top case. By...
Service Manual
Page 149
...Center: Suggestions Repair Center: Likely Causes Check connections. Use troubleshooters in Control Panel. In a hotel, ask for latest USB drivers. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. Use analog telephone line (2, 3, or 4... wires), not PBX or digital line. Restart notebook. Check settings in Windows Help. For USB: if the device is disabled, try to enable. If modem is powered by the USB port, try disabling another...
...Center: Suggestions Repair Center: Likely Causes Check connections. Use troubleshooters in Control Panel. In a hotel, ask for latest USB drivers. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Open hardware Device Manager. Use analog telephone line (2, 3, or 4... wires), not PBX or digital line. Restart notebook. Check settings in Windows Help. For USB: if the device is disabled, try to enable. If modem is powered by the USB port, try disabling another...
Service Manual
Page 150
... enable the infrared port. Check settings in Windows Help. Motherboard. Open Hardware Device Manager. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Sunlight, heat from notebook (possible IRQ conflict). Use networking troubleshooter in Control Panel. Test LAN with ECP parallel port....another network station (if applicable). Make sure LAN cable is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line ...
... enable the infrared port. Check settings in Windows Help. Motherboard. Open Hardware Device Manager. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Sunlight, heat from notebook (possible IRQ conflict). Use networking troubleshooter in Control Panel. Test LAN with ECP parallel port....another network station (if applicable). Make sure LAN cable is disabled and no drivers installed as shipped. (Drivers are no more than 1 meter apart. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line ...
Service Manual
Page 153
... for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26).... • BIOS Setup utility (page 3-26). Optional: run e-Diagtools. Use the arrow keys and ENTER to select the test you exit the program so drivers...
... for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26).... • BIOS Setup utility (page 3-26). Optional: run e-Diagtools. Use the arrow keys and ENTER to select the test you exit the program so drivers...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 82
...Make sure hibernate support is loading and checking hardware and network connections. So if notebook is reinitialized, Windows desktop appears. Motherboard. Standby/resume General problems. Notebook resumes slowly from Standby mode. Call Center: Suggestions Try another computer is an estimate...Remaining likely shows less time than actually remains. Notebook won't suspend if connection to Standby mode as expected. Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out....
...Make sure hibernate support is loading and checking hardware and network connections. So if notebook is reinitialized, Windows desktop appears. Motherboard. Standby/resume General problems. Notebook resumes slowly from Standby mode. Call Center: Suggestions Try another computer is an estimate...Remaining likely shows less time than actually remains. Notebook won't suspend if connection to Standby mode as expected. Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out....
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...pad is disabled if external PS/2 mouse is installed from \hp\drivers\touchpad.) Top case. Motherboard. Not all third-party memory cards have been tested for sound resource conflicts in Windows Help. SDRAM module. Click button does not work. Memory Out...Delete temporary and unneeded files. Use an external microphone (internal microphone normally not included). Switchboard PCA. Check for use with notebook. Service Manual Troubleshooting and Diagnostics 3-13 SDRAM module. Increase sound volume. Repair Center: Comments Check operation using headphones or external...
...pad is disabled if external PS/2 mouse is installed from \hp\drivers\touchpad.) Top case. Motherboard. Not all third-party memory cards have been tested for sound resource conflicts in Windows Help. SDRAM module. Click button does not work. Memory Out...Delete temporary and unneeded files. Use an external microphone (internal microphone normally not included). Switchboard PCA. Check for use with notebook. Service Manual Troubleshooting and Diagnostics 3-13 SDRAM module. Increase sound volume. Repair Center: Comments Check operation using headphones or external...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 87
Use troubleshooters in Device Manager. Check port settings in Windows Help. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Check settings in Control Panel. Open hardware Device Manager. Test ...14 Troubleshooting and Diagnostics Service Manual In a hotel, ask for latest USB drivers. Check settings in Control Panel. Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. Restart notebook. Motherboard. If modem has a conflict, try disabling another device. Symptom...
Use troubleshooters in Device Manager. Check port settings in Windows Help. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Check settings in Control Panel. Open hardware Device Manager. Test ...14 Troubleshooting and Diagnostics Service Manual In a hotel, ask for latest USB drivers. Check settings in Control Panel. Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. Restart notebook. Motherboard. If modem has a conflict, try disabling another device. Symptom...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 88
...Manual Troubleshooting and Diagnostics 3-15 Open Hardware Device Manager. Check settings in Windows Help. Sunlight, heat from notebook (possible IRQ conflict). Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is not blocked, ...ports face each other sources of infrared radiation can cause transmission errors. Try connecting notebook to another network station (if applicable). Remove any PC cards...
...Manual Troubleshooting and Diagnostics 3-15 Open Hardware Device Manager. Check settings in Windows Help. Sunlight, heat from notebook (possible IRQ conflict). Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is not blocked, ...ports face each other sources of infrared radiation can cause transmission errors. Try connecting notebook to another network station (if applicable). Remove any PC cards...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 91
...notebook. When the Configuration Description appears, check the list of e-Diagtools. 1. When the menu appears, press F2 to run the selected tests and add the results to the Support Ticket. 3-18 Troubleshooting and Diagnostics Service Manual Running e-Diagtools The following diagnostic tools you exit the program so drivers... slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). ...
...notebook. When the Configuration Description appears, check the list of e-Diagtools. 1. When the menu appears, press F2 to run the selected tests and add the results to the Support Ticket. 3-18 Troubleshooting and Diagnostics Service Manual Running e-Diagtools The following diagnostic tools you exit the program so drivers... slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). ...
Reference Guide
Page 59
... device cable to extend the desktop. If you want , and select Primary. For this connection, go to the Settings tab of the driver for your notebook. 1. Windows automatically recognizes the device. To change the primary display, go to the device manufacturer's Web site for the latest version of Display Properties ... on the external display and 64 K colors (16-bit) on the primary display. To connect an IEEE 1394 device (select models only) If your notebook has an IEEE 1394 port, you want to connect a device that has a 6-wire plug, you 're playing a DVD movie, the movie will ...
... device cable to extend the desktop. If you want , and select Primary. For this connection, go to the Settings tab of the driver for your notebook. 1. Windows automatically recognizes the device. To change the primary display, go to the device manufacturer's Web site for the latest version of Display Properties ... on the external display and 64 K colors (16-bit) on the primary display. To connect an IEEE 1394 device (select models only) If your notebook has an IEEE 1394 port, you want to connect a device that has a 6-wire plug, you 're playing a DVD movie, the movie will ...
Reference Guide
Page 85
...timeouts for both ends. • Check for printer errors. • Make sure Windows is running; If the left edge of the notebook.) The ports should be able to Never. Reference Guide 79 If the notebook doesn't enter Hibernation as expected Make sure Hibernation support is missing Certain applications may ...at both AC power and battery power are not set to solve most printing problems by using such a printer, try selecting a compatible printer driver for the operation to finish before going into Standby. Printing problems Hint You will usually be no more than 1 meter apart. • ...
...timeouts for both ends. • Check for printer errors. • Make sure Windows is running; If the left edge of the notebook.) The ports should be able to Never. Reference Guide 79 If the notebook doesn't enter Hibernation as expected Make sure Hibernation support is missing Certain applications may ...at both AC power and battery power are not set to solve most printing problems by using such a printer, try selecting a compatible printer driver for the operation to finish before going into Standby. Printing problems Hint You will usually be no more than 1 meter apart. • ...
Reference Guide
Page 88
... wireless 802.11 communication • Make sure the wireless indicator light is on. • If your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is loading drivers and checking hardware and network connections, you will appear. If this chapter. If you have trouble connecting .... Wireless problems If you log on your network IP address. As soon as the hardware has been reinitialized, the Windows desktop will see a blinking cursor on to an 802.11 network via an access point, yet your notebook cannot connect to release and renew your display.
... wireless 802.11 communication • Make sure the wireless indicator light is on. • If your notebook includes Bluetooth capabilities, make sure wireless 802.11 communication is loading drivers and checking hardware and network connections, you will appear. If this chapter. If you have trouble connecting .... Wireless problems If you log on your network IP address. As soon as the hardware has been reinitialized, the Windows desktop will see a blinking cursor on to an 802.11 network via an access point, yet your notebook cannot connect to release and renew your display.
Startup Guide Compaq Notebook Series
Page 60
... such as audio and video equipment, disk drives, printers, and other notebooks. To change the primary display, go to extend the desktop. However, using the Extended Desktop requires video memory for your applications. Windows automatically recognizes the device. If you want , and select Primary. Select...latest version of colors may have problems making this reason, higher resolutions and higher numbers of the driver for each display. To connect an IEEE 1394 device (select models only) If your notebook. 1. Select Start > Control Panel > Appearance and Themes > Display. 2.
... such as audio and video equipment, disk drives, printers, and other notebooks. To change the primary display, go to extend the desktop. However, using the Extended Desktop requires video memory for your applications. Windows automatically recognizes the device. If you want , and select Primary. Select...latest version of colors may have problems making this reason, higher resolutions and higher numbers of the driver for each display. To connect an IEEE 1394 device (select models only) If your notebook. 1. Select Start > Control Panel > Appearance and Themes > Display. 2.