Maintenance and Service Guide
Page 41
.... Turn on -screen instructions for installing the drivers. 10. select Advanced and then select to recover the notebook's original operating system and drivers. Recovering the Factory Software The following process or unplug the AC adapter until the process completes. 1. When the HP logo appears, press esc to the notebook. 2. Connect the AC adapter to display...
.... Turn on -screen instructions for installing the drivers. 10. select Advanced and then select to recover the notebook's original operating system and drivers. Recovering the Factory Software The following process or unplug the AC adapter until the process completes. 1. When the HP logo appears, press esc to the notebook. 2. Connect the AC adapter to display...
Maintenance and Service Guide
Page 107
... tested for sound resource conflicts in Control Panel. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Check whether sound is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate ... pad General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes ...
... tested for sound resource conflicts in Control Panel. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Check whether sound is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate ... pad General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely Causes ...
Maintenance and Service Guide
Page 108
... Center: Suggestions Repair Center: Likely Causes Check connections. Open hardware Device Manager. In a hotel, ask for latest USB drivers. Check port settings in Control Panel. Motherboard Check settings in Windows Help. Restart notebook. If modem is powered by the USB port, try to enable. For USB: if the device is disabled, try... line. If modem has a conflict, try disabling another device. Use troubleshooters in Control Panel. Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line.
... Center: Suggestions Repair Center: Likely Causes Check connections. Open hardware Device Manager. In a hotel, ask for latest USB drivers. Check port settings in Control Panel. Motherboard Check settings in Windows Help. Restart notebook. If modem is powered by the USB port, try to enable. For USB: if the device is disabled, try... line. If modem has a conflict, try disabling another device. Use troubleshooters in Control Panel. Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line.
Maintenance and Service Guide
Page 112
... you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management...The individual steps might differ slightly for Windows. The first time you exit the program so drivers can download the latest version of e-Diagtools using e-Diagtools for different versions of testing: ... 10. The tests are intended to start the basic hardware test. When the HP logo appears, press F10 to preserve the state of detected hardware. 5. The tests...
... you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management...The individual steps might differ slightly for Windows. The first time you exit the program so drivers can download the latest version of e-Diagtools using e-Diagtools for different versions of testing: ... 10. The tests are intended to start the basic hardware test. When the HP logo appears, press F10 to preserve the state of detected hardware. 5. The tests...
Service Manual
Page 148
... default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Use memory troubleshooter in Control Panel. Use only DDR-266 SDRAM modules. Check whether sound is enabled in Device Manager. Test audio with notebook. Memory Out of memory error. Motherboard. SDRAM module. Motherboard. Make sure...
... default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case. Motherboard. Use memory troubleshooter in Control Panel. Use only DDR-266 SDRAM modules. Check whether sound is enabled in Device Manager. Test audio with notebook. Memory Out of memory error. Motherboard. SDRAM module. Motherboard. Make sure...
Service Manual
Page 149
Open hardware Device Manager. Restart notebook. Motherboard. If modem has a conflict, try the other port. Try disabling error correction and data compression. Check port settings in Control Panel. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Check settings in ...diagnostics. For USB: if the device is disabled, try to enable. Use troubleshooters in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. ...
Open hardware Device Manager. Restart notebook. Motherboard. If modem has a conflict, try the other port. Try disabling error correction and data compression. Check port settings in Control Panel. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Check settings in ...diagnostics. For USB: if the device is disabled, try to enable. Use troubleshooters in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. ...
Service Manual
Page 153
... drivers can be in a predictable state during the tests. Press F3 to open the advanced test screen. 8. Tests are intended to preserve the state of the notebook... testing using e-Diagtools for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management ...following procedure describes how to select the test you run e-Diagtools. 4. When the HP logo appears, press F10 to start the basic hardware test. Running e-Diagtools The...
... drivers can be in a predictable state during the tests. Press F3 to open the advanced test screen. 8. Tests are intended to preserve the state of the notebook... testing using e-Diagtools for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management ...following procedure describes how to select the test you run e-Diagtools. 4. When the HP logo appears, press F10 to start the basic hardware test. Running e-Diagtools The...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 86
...Diagtools diagnostics. Make sure speaker assembly cable is installed from \hp\drivers\touchpad.) Top case. Delete temporary and unneeded files. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Motherboard. Check software controls. Click button does not... work. Memory Out of memory error. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-21). Increase sound ...
...Diagtools diagnostics. Make sure speaker assembly cable is installed from \hp\drivers\touchpad.) Top case. Delete temporary and unneeded files. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected. Motherboard. Check software controls. Click button does not... work. Memory Out of memory error. Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-21). Increase sound ...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 87
.../Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. Motherboard. Open hardware Device Manager. If modem has a conflict, try the other port.... Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Use troubleshooters in Control Panel. For USB: if the device is disabled, try to enable. If modem is ...
.../Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. Motherboard. Open hardware Device Manager. If modem has a conflict, try the other port.... Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. In a hotel, ask for latest USB drivers. Test modem with e-Diagtools diagnostics. Use troubleshooters in Control Panel. For USB: if the device is disabled, try to enable. If modem is ...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 91
...might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows ... can be in a predictable state during the tests. The notebook reboots when you exit the program so drivers can use for different versions of e-Diagtools using individual hardware ...tests. Run the basic test. Optional: run the advanced tests. When the HP logo ...
...might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows ... can be in a predictable state during the tests. The notebook reboots when you exit the program so drivers can use for different versions of e-Diagtools using individual hardware ...tests. Run the basic test. Optional: run the advanced tests. When the HP logo ...