Reference Guide
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... Problems 6-9 Modem Problems 6-10 PC Card (PCMCIA) Problems 6-13 Performance Problems 6-14 Power and Battery Pack Problems 6-15 Printing Problems 6-17 Serial, Parallel and USB Problems 6-18 Startup Problems 6-19 Wireless Problems 6-21 Configuring Your Notebook 6-23 To Run the BIOS Setup Utility 6-23 Updating Software and Drivers from the Web 6-28 Using...
... Problems 6-9 Modem Problems 6-10 PC Card (PCMCIA) Problems 6-13 Performance Problems 6-14 Power and Battery Pack Problems 6-15 Printing Problems 6-17 Serial, Parallel and USB Problems 6-18 Startup Problems 6-19 Wireless Problems 6-21 Configuring Your Notebook 6-23 To Run the BIOS Setup Utility 6-23 Updating Software and Drivers from the Web 6-28 Using...
Reference Guide
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... this connection, go to the device manufacturer Web site for the latest version of the driver for the device. 5-6 Reference Guide Add-On Devices To Connect a 1394 Device (Select Models Only) If your notebook has a 1394 port (also known as audio and video equipment, disk drives, printers,... and other notebooks. Attach the device cable to connect a device that has a 6-wire plug, you can purchase a ...
... this connection, go to the device manufacturer Web site for the latest version of the driver for the device. 5-6 Reference Guide Add-On Devices To Connect a 1394 Device (Select Models Only) If your notebook has a 1394 port (also known as audio and video equipment, disk drives, printers,... and other notebooks. Attach the device cable to connect a device that has a 6-wire plug, you can purchase a ...
Reference Guide
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...Spin ■ Make sure the notebook has power. In the BIOS Setup utility, try setting Video Display Device to Both in the System Devices menu. ■ If you are using a TV connected to the optional S-Video port, you must activate the TV. ■ Install the driver or .inf file for your ...specific monitor ❏ Select the external monitor as the primary display device in the display properties ❏ Continue to toggle Fn+F5 until the external display is coming from elsewhere, such as from the fan or a PC Card drive. ■ Back...
...Spin ■ Make sure the notebook has power. In the BIOS Setup utility, try setting Video Display Device to Both in the System Devices menu. ■ If you are using a TV connected to the optional S-Video port, you must activate the TV. ■ Install the driver or .inf file for your ...specific monitor ❏ Select the external monitor as the primary display device in the display properties ❏ Continue to toggle Fn+F5 until the external display is coming from elsewhere, such as from the fan or a PC Card drive. ■ Back...
Reference Guide
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... active. ■ If the notebook is secure at both AC power and battery power are using the Print troubleshooter in it normally waits for the operation to solve most printing problems by using such a printer, try selecting a compatible printer driver for printer errors. Reference Guide ...■ Check the Power Schemes tab. If the Notebook Does Not Enter Hibernation as Expected ■ If you have a connection to another computer, the notebook will be able to finish before going into Standby. Troubleshooting If the Notebook Does Not Enter Standby Mode as Expected ■ ...
... active. ■ If the notebook is secure at both AC power and battery power are using the Print troubleshooter in it normally waits for the operation to solve most printing problems by using such a printer, try selecting a compatible printer driver for printer errors. Reference Guide ...■ Check the Power Schemes tab. If the Notebook Does Not Enter Hibernation as Expected ■ If you have a connection to another computer, the notebook will be able to finish before going into Standby. Troubleshooting If the Notebook Does Not Enter Standby Mode as Expected ■ ...
Reference Guide
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...It On ■ Connect the AC adapter. ■ Reset the notebook by removing it on the bottom of the peripheral device for the latest USB drivers. ■ Check the port settings in the AC adapter again, and reset the notebook using the reset button. Open the hardware Device Manager, then select ...the pad on the side of a paper clip into the reset button on . ■ If the notebook still does not respond, remove the battery pack and AC adapter, remove any PC Cards, and undock the notebook if docked. Then plug in Control Panel. The lights show the charge level. ■ If available...
...It On ■ Connect the AC adapter. ■ Reset the notebook by removing it on the bottom of the peripheral device for the latest USB drivers. ■ Check the port settings in the AC adapter again, and reset the notebook using the reset button. Open the hardware Device Manager, then select ...the pad on the side of a paper clip into the reset button on . ■ If the notebook still does not respond, remove the battery pack and AC adapter, remove any PC Cards, and undock the notebook if docked. Then plug in Control Panel. The lights show the charge level. ■ If available...
Reference Guide
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.... As soon as the boot device. This can routinely take a minute or more to a TCP/IP network with no DHCP server. If the Notebook Stops Responding After Booting Check whether you are using a USB diskette drive, use the BIOS Setup utility Boot menu to determine the proper TCP/IP..., use the BIOS Setup utility to make sure the USB diskette drive is loading drivers and checking hardware and network connections, you are connected to resume if it has a network card installed. Troubleshooting If the Notebook Will Not Boot from the Diskette Drive ■ Make sure the diskette drive is...
.... As soon as the boot device. This can routinely take a minute or more to a TCP/IP network with no DHCP server. If the Notebook Stops Responding After Booting Check whether you are using a USB diskette drive, use the BIOS Setup utility Boot menu to determine the proper TCP/IP..., use the BIOS Setup utility to make sure the USB diskette drive is loading drivers and checking hardware and network connections, you are connected to resume if it has a network card installed. Troubleshooting If the Notebook Will Not Boot from the Diskette Drive ■ Make sure the diskette drive is...
Reference Guide
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...best results, attempt to recover optimal notebook functionality by using the following restore CDs: ■ Operating System CD ■ Driver Recovery CD ■ Application Recovery CDs...Notebook Recovery Solution consists of the following procedures in the order described here. 6-28 Reference Guide Troubleshooting Updating Software and Drivers from the Web Software and driver updates for your notebook... are available for recovering optimal system functionality. Using System Recovery Features The notebook system ...
...best results, attempt to recover optimal notebook functionality by using the following restore CDs: ■ Operating System CD ■ Driver Recovery CD ■ Application Recovery CDs...Notebook Recovery Solution consists of the following procedures in the order described here. 6-28 Reference Guide Troubleshooting Updating Software and Drivers from the Web Software and driver updates for your notebook... are available for recovering optimal system functionality. Using System Recovery Features The notebook system ...
Reference Guide
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...that formatting this drive will delete all current files. 12. If you must reinstall drivers. Press F to the Microsoft Certificate of Authenticity located on the bottom of the notebook. Use the Application Recovery and third-party discs to complete. Select Format the ...This process takes 1 to 2 hours to reinstall or continue restoring software applications. To reinstall drivers: 1. While running Windows, insert the Driver Recovery CD into the optical drive. 2. Select Next to the notebook. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates the optical drive). 3. Select the...
...that formatting this drive will delete all current files. 12. If you must reinstall drivers. Press F to the Microsoft Certificate of Authenticity located on the bottom of the notebook. Use the Application Recovery and third-party discs to complete. Select Format the ...This process takes 1 to 2 hours to reinstall or continue restoring software applications. To reinstall drivers: 1. While running Windows, insert the Driver Recovery CD into the optical drive. 2. Select Next to the notebook. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates the optical drive). 3. Select the...
Reference Guide
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... modem 4-4 notebook 6-23 connecting 1394 device 5-6 AC power 1-8 audio device 5-3 external devices 5-1 local area network (LAN) 4-5 phone line 1-9 wireless network 4-7 connectors audio 1-3 RJ-11 (modem) 1-3 RJ-45 (network) 1-3 security 1-3 S-Video out 1-3 D decreasing display brightness 2-6 display adjusting brightness 2-6 adjusting settings 5-4 cleaning 2-17 extending the life 2-17 troubleshooting 6-4 using dual display mode 5-5 drivers reinstalling...
... modem 4-4 notebook 6-23 connecting 1394 device 5-6 AC power 1-8 audio device 5-3 external devices 5-1 local area network (LAN) 4-5 phone line 1-9 wireless network 4-7 connectors audio 1-3 RJ-11 (modem) 1-3 RJ-45 (network) 1-3 security 1-3 S-Video out 1-3 D decreasing display brightness 2-6 display adjusting brightness 2-6 adjusting settings 5-4 cleaning 2-17 extending the life 2-17 troubleshooting 6-4 using dual display mode 5-5 drivers reinstalling...
Reference Guide
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Index turning on notebook 1-10, 2-2 wireless network connection 4-8 U updating drivers 6-28 software 6-28 USB ports location 1-3 troubleshooting 6-19 using BIOS Setup Utility 6-23 V virus-protection software 2-15 volume control 1-3 W wireless indicator light 1-2 network connection 4-7 on-off button 1-2 troubleshooting 6-21 wireless network connection turning off 4-9 turning on 4-8 Index-6 Reference Guide
Index turning on notebook 1-10, 2-2 wireless network connection 4-8 U updating drivers 6-28 software 6-28 USB ports location 1-3 troubleshooting 6-19 using BIOS Setup Utility 6-23 V virus-protection software 2-15 volume control 1-3 W wireless indicator light 1-2 network connection 4-7 on-off button 1-2 troubleshooting 6-21 wireless network connection turning off 4-9 turning on 4-8 Index-6 Reference Guide
Startup Guide
Page 4
... from Your Battery Packs 3-4 Disposing of a Used Battery Pack 3-6 4 Troubleshooting Troubleshooting Your Notebook 4-1 Display Problems 4-2 Hard Drive Problems 4-3 Performance Problems 4-4 Power and Battery Pack Problems 4-5 Startup Problems 4-6 Configuring Your Notebook 4-7 To Run the BIOS Setup Utility 4-7 Updating Software and Drivers from the Web 4-9 Using System Recovery Features 4-9 Safeguarding Your Data 4-10 Operating System...
... from Your Battery Packs 3-4 Disposing of a Used Battery Pack 3-6 4 Troubleshooting Troubleshooting Your Notebook 4-1 Display Problems 4-2 Hard Drive Problems 4-3 Performance Problems 4-4 Power and Battery Pack Problems 4-5 Startup Problems 4-6 Configuring Your Notebook 4-7 To Run the BIOS Setup Utility 4-7 Updating Software and Drivers from the Web 4-9 Using System Recovery Features 4-9 Safeguarding Your Data 4-10 Operating System...
Startup Guide
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...the System Devices menu. ■ If you are using a TV connected to the optional S-Video port, you must activate the TV. ■ Install the driver or .inf file for your model, by selecting Start > Control Panel > Appearance and Themes > Display. ■ Adjust the size of the desktop icons and...❏ Select the external monitor as the primary display device in Display-off mode. ■ If the notebook is cold, allow it is enabled. 4-2 Startup Guide Troubleshooting Display Problems If the Notebook Is On, But the Screen Is Blank ■ Move the mouse or tap the TouchPad. If the Screen...
...the System Devices menu. ■ If you are using a TV connected to the optional S-Video port, you must activate the TV. ■ Install the driver or .inf file for your model, by selecting Start > Control Panel > Appearance and Themes > Display. ■ Adjust the size of the desktop icons and...❏ Select the external monitor as the primary display device in Display-off mode. ■ If the notebook is cold, allow it is enabled. 4-2 Startup Guide Troubleshooting Display Problems If the Notebook Is On, But the Screen Is Blank ■ Move the mouse or tap the TouchPad. If the Screen...
Startup Guide
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... using the following restore CDs: ■ Operating System CD ■ Driver Recovery CD ■ Application Recovery CDs ■ Third-party CDs for these actions. For more information, visit the Web site at http://www.compaq.com/consumersupport. Using System Recovery Features The notebook system recovery process provides several options for download. Startup Guide...
... using the following restore CDs: ■ Operating System CD ■ Driver Recovery CD ■ Application Recovery CDs ■ Third-party CDs for these actions. For more information, visit the Web site at http://www.compaq.com/consumersupport. Using System Recovery Features The notebook system recovery process provides several options for download. Startup Guide...
Startup Guide
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... CD into the optical drive. 2. Restoring Software Applications After the drivers are reinstalled, you do not have Autorun enabled, select Start > Run. Use the Application Recovery and third-party discs to the notebook. Startup Guide 4-13 This process takes 1 to 2 hours to the Microsoft ... in Windows after the process is displayed that formatting this drive will delete all current files. 12. Use the Driver Recovery CD with the notebook. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates the optical drive). 3. Select Next to format the drive. Troubleshooting 11...
... CD into the optical drive. 2. Restoring Software Applications After the drivers are reinstalled, you do not have Autorun enabled, select Start > Run. Use the Application Recovery and third-party discs to the notebook. Startup Guide 4-13 This process takes 1 to 2 hours to the Microsoft ... in Windows after the process is displayed that formatting this drive will delete all current files. 12. Use the Driver Recovery CD with the notebook. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates the optical drive). 3. Select Next to format the drive. Troubleshooting 11...
Startup Guide
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Index configuring notebook 4-7 configuring the notebook 4-7 connecting AC power 1-9 phone line 1-10 TV (as an external monitor) 2-8 connectors audio 1-4 RJ-11 (modem) 1-4 RJ-45 (network) 1-4 security 1-4 S-Video out 1-4 D decreasing display brightness 2-6 display adjusting brightness 2-6 troubleshooting 4-2 Documentation Library CD 1-12 drivers reinstalling 4-13 updating 4-9 DVD drive creating data disc 2-7 creating movie disc 2-7 playing movies 2-7 setting...
Index configuring notebook 4-7 configuring the notebook 4-7 connecting AC power 1-9 phone line 1-10 TV (as an external monitor) 2-8 connectors audio 1-4 RJ-11 (modem) 1-4 RJ-45 (network) 1-4 security 1-4 S-Video out 1-4 D decreasing display brightness 2-6 display adjusting brightness 2-6 troubleshooting 4-2 Documentation Library CD 1-12 drivers reinstalling 4-13 updating 4-9 DVD drive creating data disc 2-7 creating movie disc 2-7 playing movies 2-7 setting...
Startup Guide
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Index T telephone line connection 1-10 1394 port location 1-4 toggling built-in keypad 2-6 TouchPad 1-3 functions 2-5 troubleshooting 4-4 use of 2-4 troubleshooting battery packs 4-5 display 4-2 hard drive 4-3 keyboard 4-3 performance 4-4 power 4-5 startup 4-6 turning off the notebook 2-2 turning on the notebook 1-11, 2-2 U updating drivers 4-9 software 4-9 USB port location 1-4 using BIOS Setup Utility 4-7 V volume control 1-4 W wireless indicator light 1-3 on-off button 1-3 Index-4 Startup Guide
Index T telephone line connection 1-10 1394 port location 1-4 toggling built-in keypad 2-6 TouchPad 1-3 functions 2-5 troubleshooting 4-4 use of 2-4 troubleshooting battery packs 4-5 display 4-2 hard drive 4-3 keyboard 4-3 performance 4-4 power 4-5 startup 4-6 turning off the notebook 2-2 turning on the notebook 1-11, 2-2 U updating drivers 4-9 software 4-9 USB port location 1-4 using BIOS Setup Utility 4-7 V volume control 1-4 W wireless indicator light 1-3 on-off button 1-3 Index-4 Startup Guide