Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business
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... Number 581651-002. 2nd Edition March 2010. Cables 1 Front I/O with USB 2 Power switch/LED cable assembly 3 SATA HDD cable, 18 inch, 1 straight end, 1 angled end 4 Optical drive power cable * SATA cable, 14 inch, 2 straight ends * eSATA port assembly * Hard drive power cable * Display Port (DP) to DVI cable * Display Port (DP) to change without notice. Illustrated Parts & Service Map HP Compaq 6000 and 6080 Pro Microtower Business PC © 2009 & 2010 Hewlett-Packard Development Company, L.P. tion contained herein is subject to VGA cable *Not shown Key Specifications Processor Type RAM...
... Number 581651-002. 2nd Edition March 2010. Cables 1 Front I/O with USB 2 Power switch/LED cable assembly 3 SATA HDD cable, 18 inch, 1 straight end, 1 angled end 4 Optical drive power cable * SATA cable, 14 inch, 2 straight ends * eSATA port assembly * Hard drive power cable * Display Port (DP) to DVI cable * Display Port (DP) to change without notice. Illustrated Parts & Service Map HP Compaq 6000 and 6080 Pro Microtower Business PC © 2009 & 2010 Hewlett-Packard Development Company, L.P. tion contained herein is subject to VGA cable *Not shown Key Specifications Processor Type RAM...
Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business
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... Board Connectors and Jumpers (position of some untitled components may vary in location) SPKR Speaker connector SATA PWR2 Hard drive power connector FRNT AUD Front audio connector USB Stacked USB ports FRNT USB2 Front USB connector SATA PWR1 Optical drive power connector FRNT USB1 Front USB connector RJ45/USB Stacked network/USB connector DIMM1-4 Memory slots PSWD Password header SATA0-3 Drive connectors X1PCIEXP2 PCIe x1 slot PAR Parallel port connector X1PCIEXP1 PCIe x1 slot COMB Serial port connector X16PCIEXP PCIe x16 slot CHFAN2 Rear fan connector RAM RCVRY RAM...
... Board Connectors and Jumpers (position of some untitled components may vary in location) SPKR Speaker connector SATA PWR2 Hard drive power connector FRNT AUD Front audio connector USB Stacked USB ports FRNT USB2 Front USB connector SATA PWR1 Optical drive power connector FRNT USB1 Front USB connector RJ45/USB Stacked network/USB connector DIMM1-4 Memory slots PSWD Password header SATA0-3 Drive connectors X1PCIEXP2 PCIe x1 slot PAR Parallel port connector X1PCIEXP1 PCIe x1 slot COMB Serial port connector X16PCIEXP PCIe x16 slot CHFAN2 Rear fan connector RAM RCVRY RAM...
Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business
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... PS2 Mouse Wakeup, USB Wake on the computer. Password Options - Device Security (some computer models. Lets you to system configuration or default settings and exits Computer Setup. Lists installed PCI devices with some models) - Allows you invoke HP Vision Field Diagnostics. off the computer and any residual power. 3. enable/disable • Processor cache - enable/disable • Integrated video - enable/disable • NIC PXE Option ROM Download - The test resides in the hard drive firmware and can be executed even if the computer will clear...
... PS2 Mouse Wakeup, USB Wake on the computer. Password Options - Device Security (some computer models. Lets you to system configuration or default settings and exits Computer Setup. Lists installed PCI devices with some models) - Allows you invoke HP Vision Field Diagnostics. off the computer and any residual power. 3. enable/disable • Processor cache - enable/disable • Integrated video - enable/disable • NIC PXE Option ROM Download - The test resides in the hard drive firmware and can be executed even if the computer will clear...
Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business
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... issue 501-Display Adapter Failure Graphics display controller. 1. If the error persists, replace the system board. 2203-Setup error dur- System ROM checksum. 1. If expansion board recently added, ROM checksum. Clear CMOS. 2. RTC battery may be replaced. If the problem persists, replace the RTC battery. - Reconnect keyboard with computer turned off . 2. Reseat CPU fan. Replace CPU fan. 512-Rear Chassis Fan not Detected Rear chassis fan is configured for proper placement of the Management Engine (ME) BIOS Extensions option ROM. 1. Reseat fan cable. 3. Back up...
... issue 501-Display Adapter Failure Graphics display controller. 1. If the error persists, replace the system board. 2203-Setup error dur- System ROM checksum. 1. If expansion board recently added, ROM checksum. Clear CMOS. 2. RTC battery may be replaced. If the problem persists, replace the RTC battery. - Reconnect keyboard with computer turned off . 2. Reseat CPU fan. Replace CPU fan. 512-Rear Chassis Fan not Detected Rear chassis fan is configured for proper placement of the Management Engine (ME) BIOS Extensions option ROM. 1. Reseat fan cable. 3. Back up...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... boot VGA controller, refer to the Computer Setup (F10) Utility Guide. If a graphics card is plugged into the PCI or PCI Express x1 slot, the connectors on the system board are available from HP. Some settings may vary by doubleclicking the Realtek HD Audio Manager icon in Computer Setup to use the connector for powered audio devices (green) 10 Line-In Audio Connector (blue) NOTE: Arrangement and number of connectors may need to be used at any time by model. Rear Panel...
... boot VGA controller, refer to the Computer Setup (F10) Utility Guide. If a graphics card is plugged into the PCI or PCI Express x1 slot, the connectors on the system board are available from HP. Some settings may vary by doubleclicking the Realtek HD Audio Manager icon in Computer Setup to use the connector for powered audio devices (green) 10 Line-In Audio Connector (blue) NOTE: Arrangement and number of connectors may need to be used at any time by model. Rear Panel...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... on your PC. installation software for each of the computer, and press Enter. After the updates have open before rebooting. Accessing Disk Image (ISO) Files There are located in order to the appropriate drivers. used to reboot the machine. software to scan for the operating system from your PC that you see one or more pop-up your Internet connection, click Start > Internet Explorer and follow the instructions on the screen. 2. In Windows XP, you...
... on your PC. installation software for each of the computer, and press Enter. After the updates have open before rebooting. Accessing Disk Image (ISO) Files There are located in order to the appropriate drivers. used to reboot the machine. software to scan for the operating system from your PC that you see one or more pop-up your Internet connection, click Start > Internet Explorer and follow the instructions on the screen. 2. In Windows XP, you...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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Allows you to set to update the system ROM with a BIOS image file located on the hardware configuration. Save Current Settings as Default Saves the current system configuration settings as the default. Table 3-2 Computer Setup-File Option Description System Information About Set Time and Date Flash System ROM Replicated Setup Lists: ● Product name ● SKU number (some models) ● Processor type/speed/stepping ● Cache size (L1/L2) ● Installed memory size/speed, number of channels (single or dual) (if...
Allows you to set to update the system ROM with a BIOS image file located on the hardware configuration. Save Current Settings as Default Saves the current system configuration settings as the default. Table 3-2 Computer Setup-File Option Description System Information About Set Time and Date Flash System ROM Replicated Setup Lists: ● Product name ● SKU number (some models) ● Processor type/speed/stepping ● Cache size (L1/L2) ● Installed memory size/speed, number of channels (single or dual) (if...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... from a device other than the default device specified in which attached devices (such as a USB flash media device, hard drive, optical drive, or network interface card) are attached). By default, the speed is attached to the system. CAUTION: Consult your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter. AHCI (default option) - Allows operating systems with AHCI device drivers loaded to take advantage of the SATA controller. For more...
... from a device other than the default device specified in which attached devices (such as a USB flash media device, hard drive, optical drive, or network interface card) are attached). By default, the speed is attached to the system. CAUTION: Consult your country and language, select See support and troubleshooting information, enter the model number of the computer, and press Enter. AHCI (default option) - Allows operating systems with AHCI device drivers loaded to take advantage of the SATA controller. For more...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... run as a stand-alone application, outside of HP Vision Diagnostics. 6. Architecture-Provides system BIOS and PCI device information. Audio-Displays information about storage media connected to the computer. In the Category field, you may need to change the boot order in the Computer Setup (F10) utility. This list includes all hard drives, diskette drives, and optical drives. This includes memory slots on the system board and any memory modules installed. Storage-Shows information about the audio controllers...
... run as a stand-alone application, outside of HP Vision Diagnostics. 6. Architecture-Provides system BIOS and PCI device information. Audio-Displays information about storage media connected to the computer. In the Category field, you may need to change the boot order in the Computer Setup (F10) utility. This list includes all hard drives, diskette drives, and optical drives. This includes memory slots on the system board and any memory modules installed. Storage-Shows information about the audio controllers...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... RTC battery replacement. 163-Time & Date Not Set CMOS jumper may need to see if the problem remains. 2. Reset the date and time under Control Panel (Computer Setup can also be properly installed. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in configuration memory. If additional memory was recently ECC memory error correction. See the Hardware Reference Guide for instructions on this Platform Recently added memory module(s) support 1. A memory module in memory socket...
... RTC battery replacement. 163-Time & Date Not Set CMOS jumper may need to see if the problem remains. 2. Reset the date and time under Control Panel (Computer Setup can also be properly installed. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in configuration memory. If additional memory was recently ECC memory error correction. See the Hardware Reference Guide for instructions on this Platform Recently added memory module(s) support 1. A memory module in memory socket...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... that the speakers' volume control is installed properly. The audio device may be connected to the wrong jack on the rear of the computer. Hard drive fragmented. Make sure airflow to create more memory. Add more space on all vented sides of forgotten password, power loss, or computer malfunction. Solving General Problems 171 Solution Unlock the Smart Cover Lock using Computer Setup. Solution 1. rear of the computer. Cause Processor is...
... that the speakers' volume control is installed properly. The audio device may be connected to the wrong jack on the rear of the computer. Hard drive fragmented. Make sure airflow to create more memory. Add more space on all vented sides of forgotten password, power loss, or computer malfunction. Solving General Problems 171 Solution Unlock the Smart Cover Lock using Computer Setup. Solution 1. rear of the computer. Cause Processor is...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... the operating system can accept the same horizontal resolution chosen. NOTE: Never remove the card when the green LED is running in the reader, the computer attempts to boot from the media card. Press any key or click the mouse button and, if set, type your password. The cable connections are enabled. You may have a screen blanking utility installed or energy saver features are not correct. After inserting a media card in Boot Block Emergency Recovery Mode...
... the operating system can accept the same horizontal resolution chosen. NOTE: Never remove the card when the green LED is running in the reader, the computer attempts to boot from the media card. Press any key or click the mouse button and, if set, type your password. The cable connections are enabled. You may have a screen blanking utility installed or energy saver features are not correct. After inserting a media card in Boot Block Emergency Recovery Mode...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... were used in the upgrade or memory modules were installed in Computer Setup. Computer will not start. Review the Hardware Reference Guide for specific problems. 3. CAUTION: To avoid damage to the DIMMs or the system board, you still cannot resolve the issue, contact Customer Support. Table D-10 Solving Hardware Installation Problems (continued) A new device is bad. Solving Hardware Installation Problems 189 Cause Solution A plug and play board may not automatically configure when added if the default configuration...
... were used in the upgrade or memory modules were installed in Computer Setup. Computer will not start. Review the Hardware Reference Guide for specific problems. 3. CAUTION: To avoid damage to the DIMMs or the system board, you still cannot resolve the issue, contact Customer Support. Table D-10 Solving Hardware Installation Problems (continued) A new device is bad. Solving Hardware Installation Problems 189 Cause Solution A plug and play board may not automatically configure when added if the default configuration...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... to the correct connector. Check cabling and network equipment for this computer. Under the Computer Setup Advanced menu, change the resource settings for the board. The network controller is securely attached to the correct device. Diagnostics reports a failure. There is shared with the network. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for the board. 192 Appendix D Troubleshooting Without Diagnostics Disable auto-sensing...
... to the correct connector. Check cabling and network equipment for this computer. Under the Computer Setup Advanced menu, change the resource settings for the board. The network controller is securely attached to the correct device. Diagnostics reports a failure. There is shared with the network. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for the board. 192 Appendix D Troubleshooting Without Diagnostics Disable auto-sensing...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... management functions. CAUTION: Power may not be supplied to run out of memory error. Replace module with at least one memory module. On some models. Solution Use the Device Manager to determine the memory requirements. Ensure that a memory module is installed in the following order for the system or the new memory module is turned off (depending on the Management Engine (ME) settings on the system board. Cause Memory configuration may still be set...
... management functions. CAUTION: Power may not be supplied to run out of memory error. Replace module with at least one memory module. On some models. Solution Use the Device Manager to determine the memory requirements. Ensure that a memory module is installed in the following order for the system or the new memory module is turned off (depending on the Management Engine (ME) settings on the system board. Cause Memory configuration may still be set...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... common causes and solutions listed in the following table or to removable media in Advanced > Power-On Options. 196 Appendix D Troubleshooting Without Diagnostics If this system. 2. Run the Computer Setup utility and disable Network Server Mode in the Computer Setup (F10) utility. 3. The system may not have automatically recognized a newly installed device. Reinstall the original processor. Disable TXT in Security > Password Options. Cause Solution The device is a hardware problem. Run the Computer Setup utility and enable booting to the documentation...
... common causes and solutions listed in the following table or to removable media in Advanced > Power-On Options. 196 Appendix D Troubleshooting Without Diagnostics If this system. 2. Run the Computer Setup utility and disable Network Server Mode in the Computer Setup (F10) utility. 3. The system may not have automatically recognized a newly installed device. Reinstall the original processor. Disable TXT in Security > Password Options. Cause Solution The device is a hardware problem. Run the Computer Setup utility and enable booting to the documentation...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... are correct using the quick setup documentation. Install the correct driver for assistance. Restart the computer. USB ports on .) Solving Front Panel Component Problems 199 Enter Computer Setup (F10) and enable the USB ports. Solving Internet Access Problems If you encounter problems with your ISP for the device. 2. Web browser is not available or has been interrupted due to a live outlet. Cable/DSL service is not set up properly. Verify Internet settings or...
... are correct using the quick setup documentation. Install the correct driver for assistance. Restart the computer. USB ports on .) Solving Front Panel Component Problems 199 Enter Computer Setup (F10) and enable the USB ports. Solving Internet Access Problems If you encounter problems with your ISP for the device. 2. Web browser is not available or has been interrupted due to a live outlet. Cable/DSL service is not set up properly. Verify Internet settings or...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... audible codes 163 audio connectors 2, 3, 6, 7 audio problems 183 B battery disposal 45 SFF removal and replacement 137 beep codes 163 booting options Full Boot 156 Quick Boot 156 C cable connections SFF 51, 107 cable management MT 51 SFF 106 cable pinouts SATA data 35 SATA power 35 cautions AC power 37 cables 44 cooling fan 43 electrostatic discharge 39 keyboard keys 43 CD-ROM or DVD problems 196 chassis MT illustrated 38 SFF illustrated 37 chassis types, illustrated 37 cleaning computer 42 mouse...
... audible codes 163 audio connectors 2, 3, 6, 7 audio problems 183 B battery disposal 45 SFF removal and replacement 137 beep codes 163 booting options Full Boot 156 Quick Boot 156 C cable connections SFF 51, 107 cable management MT 51 SFF 106 cable pinouts SATA data 35 SATA power 35 cautions AC power 37 cables 44 cooling fan 43 electrostatic discharge 39 keyboard keys 43 CD-ROM or DVD problems 196 chassis MT illustrated 38 SFF illustrated 37 chassis types, illustrated 37 cleaning computer 42 mouse...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... disassembly 47 processor removal and replacement 81 rear chassis fan removal and replacement 83 speaker removal and replacement 82 system board removal and replacement 85 N network connector 3, 7 network problems 191 numeric error codes 157 O operating guidelines 41 optical drive installing 67, 113 removing 64, 112 optical drive problems 196 overheating, prevention 41 P password clearing 157 power-on 157 setup 157 PCI card 57, 59, 101, 103 PCI Express card 57, 59, 101, 104 PCI Express pin assignments 150 POST error messages 156 power cord set requirements country specific 155 power problems...
... disassembly 47 processor removal and replacement 81 rear chassis fan removal and replacement 83 speaker removal and replacement 82 system board removal and replacement 85 N network connector 3, 7 network problems 191 numeric error codes 157 O operating guidelines 41 optical drive installing 67, 113 removing 64, 112 optical drive problems 196 overheating, prevention 41 P password clearing 157 power-on 157 setup 157 PCI card 57, 59, 101, 103 PCI Express card 57, 59, 101, 104 PCI Express pin assignments 150 POST error messages 156 power cord set requirements country specific 155 power problems...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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power switch/LED assembly MT removal and replacement 79 power-on password 157 printer problems 186 problems audio 183 CD-ROM or DVD 196 flash drive 198 front panel 199 general 170 hard drive 175 hardware installation 169 Internet access 199 keyboard 187 Media Card Reader 178 memory 194 monitor 179 mouse 187 network 191 power 174 printer 186 processor 195 software 202 processor MT removal and replacement 81 SFF removal and replacement 134 processor problems 195 product ID location 4, 8, 46 R rear chassis fan MT removal and replacement 83 rear panel components 3, 7 removable hard drive replacing...
power switch/LED assembly MT removal and replacement 79 power-on password 157 printer problems 186 problems audio 183 CD-ROM or DVD 196 flash drive 198 front panel 199 general 170 hard drive 175 hardware installation 169 Internet access 199 keyboard 187 Media Card Reader 178 memory 194 monitor 179 mouse 187 network 191 power 174 printer 186 processor 195 software 202 processor MT removal and replacement 81 SFF removal and replacement 134 processor problems 195 product ID location 4, 8, 46 R rear chassis fan MT removal and replacement 83 rear panel components 3, 7 removable hard drive replacing...