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...Configuring a Line 34 Configuring Shared Line Appearance 36 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to ...) 40 Configuring Line Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco SPA and Wireless IP Phones 47 Configuring Phone Information and Display Settings 47 Configuring the Phone Name 48...Distribution (ACD) 57 Enabling Call Back 57 Enabling Call Park and Call Pickup 58 Enabling Call Transfer and Call Forwarding 59 Enabling Call Waiting 59 Enabling Conferencing 60 Enabling Dial Assistance 60 Enabling ...
...Configuring a Line 34 Configuring Shared Line Appearance 36 Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to ...) 40 Configuring Line Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco SPA and Wireless IP Phones 47 Configuring Phone Information and Display Settings 47 Configuring the Phone Name 48...Distribution (ACD) 57 Enabling Call Back 57 Enabling Call Park and Call Pickup 58 Enabling Call Transfer and Call Forwarding 59 Enabling Call Waiting 59 Enabling Conferencing 60 Enabling Dial Assistance 60 Enabling ...
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2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. Cisco SPA and Wireless IP Phone Administration Guide 15 It includes the following sections: • Overview, page 15 • Network Configurations, page... Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. They provide all the features of full-...
2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. Cisco SPA and Wireless IP Phone Administration Guide 15 It includes the following sections: • Overview, page 15 • Network Configurations, page... Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. They provide all the features of full-...
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..., call monitoring. NOTE Using the Cisco SPA IP and Wireless-G phones as part of a Cisco SPA9000 Voice System Network provides seamless integration of the Cisco Unified Communications 500 Series for Small Business. Getting Started Network Configurations 2 Cisco SPA932 Attendant Console The SPA932 Attendant Console has 32 LEDs/buttons for dialing, call transfer, call pick up and call...
..., call monitoring. NOTE Using the Cisco SPA IP and Wireless-G phones as part of a Cisco SPA9000 Voice System Network provides seamless integration of the Cisco Unified Communications 500 Series for Small Business. Getting Started Network Configurations 2 Cisco SPA932 Attendant Console The SPA932 Attendant Console has 32 LEDs/buttons for dialing, call transfer, call pick up and call...
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..."Configuring SIP, SPCP, and NAT." For additional information about provisioning, see the Cisco SPA Provisioning Guide (for line keys • Shared call (line) appearance • Enabling call conferencing, call forward, call transfer, and so on country or region, including: • Call progress tones ...the phone, including: • Station name, voice mail number, text logos and background pictures • Extension numbers for Cisco service providers). Cisco SPA and Wireless IP Phone Administration Guide 29 See Chapter 7, "Provisioning Basics." On the web UI, click the ... Getting...
..."Configuring SIP, SPCP, and NAT." For additional information about provisioning, see the Cisco SPA Provisioning Guide (for line keys • Shared call (line) appearance • Enabling call conferencing, call forward, call transfer, and so on country or region, including: • Call progress tones ...the phone, including: • Station name, voice mail number, text logos and background pictures • Extension numbers for Cisco service providers). Cisco SPA and Wireless IP Phone Administration Guide 29 See Chapter 7, "Provisioning Basics." On the web UI, click the ... Getting...
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... tab. STEP 3 Click the Phone tab. The user answers the call before transferring it. • Blind Transfer-Blind call forwarding: • Cfwd All-Forwards all calls. • Cfwd Busy-Forwards calls only if the line is busy. • Cfwd No Ans-Forwards calls only if the line is not answered.... Enabling Call Waiting To enable call waiting: STEP 1 Log in to enable, choose yes: • Attn Transfer-Attended call without speaking to the web administration interface. Cisco SPA and Wireless IP...
... tab. STEP 3 Click the Phone tab. The user answers the call before transferring it. • Blind Transfer-Blind call forwarding: • Cfwd All-Forwards all calls. • Cfwd Busy-Forwards calls only if the line is busy. • Cfwd No Ans-Forwards calls only if the line is not answered.... Enabling Call Waiting To enable call waiting: STEP 1 Log in to enable, choose yes: • Attn Transfer-Attended call without speaking to the web administration interface. Cisco SPA and Wireless IP...
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... attached SPA932 to properly monitor the SPA962's line status. The CTI interface allows a third-party application to control and monitor the state of a Cisco IP phone and, for SRTP. Defaults to PAID-RPID-FROM. Caller ID Header Select where the SPA9X2/525G gets its caller ID from: PAID...-RPID-FROM P-ASSERTED-IDENTITY REMOTE-PARTY-ID FROM header Defaults to no ," where the call transfer (where the transfer target has answered). Default value is "no . NOTE Not applicable to use for example, initiate or answer a call center handling all sorts...
... attached SPA932 to properly monitor the SPA962's line status. The CTI interface allows a third-party application to control and monitor the state of a Cisco IP phone and, for SRTP. Defaults to PAID-RPID-FROM. Caller ID Header Select where the SPA9X2/525G gets its caller ID from: PAID...-RPID-FROM P-ASSERTED-IDENTITY REMOTE-PARTY-ID FROM header Defaults to no ," where the call transfer (where the transfer target has answered). Default value is "no . NOTE Not applicable to use for example, initiate or answer a call center handling all sorts...
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...the user agent. Defaults to target, select yes. Referror Bye Delay Controls when the Cisco IP phone sends BYE to yes. For the Referror Bye Delay, enter the appropriate...Party-ID header instead of time in the field provided. Otherwise, select no . Default: no . Cisco SPA and Wireless IP Phone Administration Guide 103 Otherwise, select no . Enter the appropriate header in seconds...can support a specific extension or behavior when it sees this field is enabled, the Cisco IP phone authenticates the sender when it responds with the message, unsupported. SIP Remote-...
...the user agent. Defaults to target, select yes. Referror Bye Delay Controls when the Cisco IP phone sends BYE to yes. For the Referror Bye Delay, enter the appropriate...Party-ID header instead of time in the field provided. Otherwise, select no . Default: no . Cisco SPA and Wireless IP Phone Administration Guide 103 Otherwise, select no . Enter the appropriate header in seconds...can support a specific extension or behavior when it sees this field is enabled, the Cisco IP phone authenticates the sender when it responds with the message, unsupported. SIP Remote-...
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... If the parameter is set to yes, as a transferee, the phone will only send a NOTIFY for any 1xx response returned by the transfer target, on the transfer call leg. NOTE: Not applicable to yes; Use Anonymous with Event:Refer to no , the phone will send a NOTIFY with RPID This... are not masked. otherwise, it is required for each extension. NOTE: Not applicable to the SPA525G. NOTE Not applicable to the WIP310. Cisco SPA and Wireless IP Phone Administration Guide 105 If the parameter is set to the web administration interface. Configuring a SIP Proxy Server To configure...
... If the parameter is set to yes, as a transferee, the phone will only send a NOTIFY for any 1xx response returned by the transfer target, on the transfer call leg. NOTE: Not applicable to yes; Use Anonymous with Event:Refer to no , the phone will send a NOTIFY with RPID This... are not masked. otherwise, it is required for each extension. NOTE: Not applicable to the SPA525G. NOTE Not applicable to the WIP310. Cisco SPA and Wireless IP Phone Administration Guide 105 If the parameter is set to the web administration interface. Configuring a SIP Proxy Server To configure...
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...in a proprietary binary format, which is achieved via TFTP or HTTP or HTTPS (TFTP or HTTP for WIP310). For the initial transfer of the profile encryption key (initial provisioning stage), the SPA9000 can receive a profile from an encrypted channel (HTTPS with client authentication... for the target SPA9000, without requiring an explicit key exchange. Provisioning is achieved through configuration profiles transferred to have VARs install and provision Cisco phones. 134 Cisco SPA and Wireless IP Phone Administration Guide This feature enables service providers to the device via a remote...
...in a proprietary binary format, which is achieved via TFTP or HTTP or HTTPS (TFTP or HTTP for WIP310). For the initial transfer of the profile encryption key (initial provisioning stage), the SPA9000 can receive a profile from an encrypted channel (HTTPS with client authentication... for the target SPA9000, without requiring an explicit key exchange. Provisioning is achieved through configuration profiles transferred to have VARs install and provision Cisco phones. 134 Cisco SPA and Wireless IP Phone Administration Guide This feature enables service providers to the device via a remote...
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... phone or to be handled locally by the target number) to 3. Range: 0-64 seconds. NOTE: Some service providers choose to 10. Cisco SPA and Wireless IP Administration Phone Guide 153 The interdigit timer values are incomplete as yet incomplete sequences. Setting this value high can result in... recognized. Defaults to disable star codes. A value that is too low can be sent to the network as call return, blind call transfers, call features such as an INVITE to the service provider. Entering Star Code Values The phone provides default values for your area or region...
... phone or to be handled locally by the target number) to 3. Range: 0-64 seconds. NOTE: Some service providers choose to 10. Cisco SPA and Wireless IP Administration Phone Guide 153 The interdigit timer values are incomplete as yet incomplete sequences. Setting this value high can result in... recognized. Defaults to disable star codes. A value that is too low can be sent to the network as call return, blind call transfers, call features such as an INVITE to the service provider. Entering Star Code Values The phone provides default values for your area or region...
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...; Call Back Act (*66)-Periodically redials the last busy number (every 30 seconds by default) until it rings or until the attempt expires (30 min by default), regardless which extension. • Blind Transfer (*98)-Allows the user to transfer a call forward all inbound calls. Applies to change... • Call Forward No Answer Act (*92)-Call forwards if no answer. Applies to primary extension only. 154 Cisco SPA and Wireless IP Administration Phone Guide Applies to primary extension only. • Call Forward Busy Deact (*91)-Cancels call back operation can be ordered at a time.
...; Call Back Act (*66)-Periodically redials the last busy number (every 30 seconds by default) until it rings or until the attempt expires (30 min by default), regardless which extension. • Blind Transfer (*98)-Allows the user to transfer a call forward all inbound calls. Applies to change... • Call Forward No Answer Act (*92)-Call forwards if no answer. Applies to primary extension only. 154 Cisco SPA and Wireless IP Administration Phone Guide Applies to primary extension only. • Call Forward Busy Deact (*91)-Cancels call back operation can be ordered at a time.
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... Each * code (and the following valid target number according to current dial plan) entered on the second dial-tone triggers the Cisco IP phone to perform a blind transfer to a target number that could be configured into this parameter, such as in VoIP calls to a subscriber's VoIP device (the... mirror). After the user dials *98, the Cisco IP phone plays a special prompt tone while waiting for the user the enter a target number...
... Each * code (and the following valid target number according to current dial plan) entered on the second dial-tone triggers the Cisco IP phone to perform a blind transfer to a target number that could be configured into this parameter, such as in VoIP calls to a subscriber's VoIP device (the... mirror). After the user dials *98, the Cisco IP phone plays a special prompt tone while waiting for the user the enter a target number...
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Not configured 174 Cisco SPA and Wireless IP Phone Administration Guide The following table describes SPA932 ports and LEDs. . Connects to the target destination by pressing a button/key as ...; Three-color LEDs (red, green, and orange) • Support for BroadSoft Busy Lamp • Support for Asterisk Line Monitoring • Illuminated line status monitoring (Idle, Ringing, Busy, Null, or Registration Error) • One-touch Call Transfer-Incoming calls can be immediately transferred to a second SPA932 unit (optional) Idle In-use Ringing Solid: not registered...
Not configured 174 Cisco SPA and Wireless IP Phone Administration Guide The following table describes SPA932 ports and LEDs. . Connects to the target destination by pressing a button/key as ...; Three-color LEDs (red, green, and orange) • Support for BroadSoft Busy Lamp • Support for Asterisk Line Monitoring • Illuminated line status monitoring (Idle, Ringing, Busy, Null, or Registration Error) • One-touch Call Transfer-Incoming calls can be immediately transferred to a second SPA932 unit (optional) Idle In-use Ringing Solid: not registered...
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... before sending REFER to the transferee when initiating a fully-attended call transfer (where the transfer target has answered). Defaults to WIP310. NOTE Not applicable to .5 seconds. Cisco SPA and Wireless IP Phone Administration Guide 205 With this interface, an application can control a phone to initiate an outgoing call or answer an incoming ...
... before sending REFER to the transferee when initiating a fully-attended call transfer (where the transfer target has answered). Defaults to WIP310. NOTE Not applicable to .5 seconds. Cisco SPA and Wireless IP Phone Administration Guide 205 With this interface, an application can control a phone to initiate an outgoing call or answer an incoming ...
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.... Range: 0-64 seconds. Vertical Service Activation Codes The following Vertical Service Activation Codes are used after the activation code. If a busy response is ringing. The Interdigit_Short_Timer is used after any one digit, if at least one matching sequence is used as yet incomplete sequences.... Parameter Call Return Code Blind Transfer Code Description This code calls the last caller. Cisco SPA and Wireless IP Phone Administration Guide 221 Defaults to 30. The interdigit timer values are automatically ...
.... Range: 0-64 seconds. Vertical Service Activation Codes The following Vertical Service Activation Codes are used after the activation code. If a busy response is ringing. The Interdigit_Short_Timer is used after any one digit, if at least one matching sequence is used as yet incomplete sequences.... Parameter Call Return Code Blind Transfer Code Description This code calls the last caller. Cisco SPA and Wireless IP Phone Administration Guide 221 Defaults to 30. The interdigit timer values are automatically ...
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... to the holding party with any of the other vertical service codes internally processed by Hook Flash) and is listening to the second dial tone. Cisco SPA and Wireless IP Phone Administration Guide 225 SPA and Wireless IP Phone Field Reference Regional Tab B Parameter Referral Services Codes Description These codes tell... that is 79 chars. This parameter applies when the user places the current call on the second dial-tone triggers the SPA9000 to perform a blind transfer to *98. You can be configured into this parameter, such as *98, or *97|*98|*123, etc.
... to the holding party with any of the other vertical service codes internally processed by Hook Flash) and is listening to the second dial tone. Cisco SPA and Wireless IP Phone Administration Guide 225 SPA and Wireless IP Phone Field Reference Regional Tab B Parameter Referral Services Codes Description These codes tell... that is 79 chars. This parameter applies when the user places the current call on the second dial-tone triggers the SPA9000 to perform a blind transfer to *98. You can be configured into this parameter, such as *98, or *97|*98|*123, etc.
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... Cisco SPA and Wireless IP Phone Administration Guide 243 Supplementary Services Enable or disable the corresponding supplementary services on this entry blank indicates the default value of "yes" indicates enabled; Defaults to yes. Defaults to yes. Enable/disable block-anonymous-call -transfer ...service. Defaults to yes. Defaults to yes. Leaving this call -back (a.k.a. Parameter Conference Serv Attn Transfer Serv Blind Transfer Serv DND Serv Block ANC Serv Call Back Serv Block CID Serv...
... Cisco SPA and Wireless IP Phone Administration Guide 243 Supplementary Services Enable or disable the corresponding supplementary services on this entry blank indicates the default value of "yes" indicates enabled; Defaults to yes. Defaults to yes. Enable/disable block-anonymous-call -transfer ...service. Defaults to yes. Defaults to yes. Leaving this call -back (a.k.a. Parameter Conference Serv Attn Transfer Serv Blind Transfer Serv DND Serv Block ANC Serv Call Back Serv Block CID Serv...
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Otherwise, select no For the Referee Bye Delay, enter the appropriate period of call transfers. Default: no . Defaults to yes. Defaults to 0. To use this feature, select yes. Controls when the SPA9000 sends BYE to target, select yes. Multiple delay ... the appropriate period of the From header, select yes. To use the Remote-Party-ID header instead of time in the field provided. Defaults to 4. Cisco SPA and Wireless IP Phone Administration Guide 256 Otherwise, select no . Enter the appropriate header in seconds.
Otherwise, select no For the Referee Bye Delay, enter the appropriate period of call transfers. Default: no . Defaults to yes. Defaults to 0. To use this feature, select yes. Controls when the SPA9000 sends BYE to target, select yes. Multiple delay ... the appropriate period of the From header, select yes. To use the Remote-Party-ID header instead of time in the field provided. Defaults to 4. Cisco SPA and Wireless IP Phone Administration Guide 256 Otherwise, select no . Enter the appropriate header in seconds.
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... by ending the current call leg and performing a blind transfer of the other call leg to anonymous when the caller blocks his callerid. otherwise, it is ignored. Call Feature Settings Parameter Blind Attn-Xfer Enable Cisco SPA and Wireless IP Phone Administration Guide Description Enables the... IP phone to block his caller-id. The Remote-Party-ID header indicates privacy=full when the caller wishes to perform an attended transfer operation by referring the other call...
... by ending the current call leg and performing a blind transfer of the other call leg to anonymous when the caller blocks his callerid. otherwise, it is ignored. Call Feature Settings Parameter Blind Attn-Xfer Enable Cisco SPA and Wireless IP Phone Administration Guide Description Enables the... IP phone to block his caller-id. The Remote-Party-ID header indicates privacy=full when the caller wishes to perform an attended transfer operation by referring the other call...