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...10 Audience 10 Organization 11 Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 Determining the Current Firmware ...Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34 Cisco SPA and Wireless IP Phone Administration Guide 1
...10 Audience 10 Organization 11 Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 Determining the Current Firmware ...Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34 Cisco SPA and Wireless IP Phone Administration Guide 1
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... On Hold 83 Configuring Extension Mobility with a BroadSoft Server 84 Chapter 5: Configuring SIP, SPCP, and NAT 87 Session Initiation Protocol and Cisco IP Phones 87 SIP Over TCP 88 SIP Proxy Redundancy 89 RFC3311 Support 89 Configuring SIP 89 Configuring SIP Parameters 90 Configuring SIP Timer Values 93 Configuring Response Status Code Handling 96 Configuring RTP Parameters...
... On Hold 83 Configuring Extension Mobility with a BroadSoft Server 84 Chapter 5: Configuring SIP, SPCP, and NAT 87 Session Initiation Protocol and Cisco IP Phones 87 SIP Over TCP 88 SIP Proxy Redundancy 89 RFC3311 Support 89 Configuring SIP 89 Configuring SIP Parameters 90 Configuring SIP Timer Values 93 Configuring Response Status Code Handling 96 Configuring RTP Parameters...
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... for Extensions Configuring SPCP on the SPA525G Network Address Translation (NAT) and Cisco IP Phones NAT Mapping with Session Border Controller NAT Mapping with SIP-ALG Router Configuring NAT Mapping with a Static IP Address Configuring NAT Mapping with STUN Determining Whether the... Router Uses Symmetric or Asymmetric NAT Chapter 6: Configuring Security, Quality, and Network Features Setting Security Features SIP Initial INVITE and MWI Challenge SIP Over TLS SRTP and Securing Calls Ensuring Voice Quality Supported Codecs Bandwidth Requirements Factors Affecting Voice Quality Configuring ...
... for Extensions Configuring SPCP on the SPA525G Network Address Translation (NAT) and Cisco IP Phones NAT Mapping with Session Border Controller NAT Mapping with SIP-ALG Router Configuring NAT Mapping with a Static IP Address Configuring NAT Mapping with STUN Determining Whether the... Router Uses Symmetric or Asymmetric NAT Chapter 6: Configuring Security, Quality, and Network Features Setting Security Features SIP Initial INVITE and MWI Challenge SIP Over TLS SRTP and Securing Calls Ensuring Voice Quality Supported Codecs Bandwidth Requirements Factors Affecting Voice Quality Configuring ...
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... IP Settings PPPoE Settings Optional Network Configuration VLAN Settings Wi-Fi Settings (SPA525G only) Bluetooth Settings (SPA525G only) SIP Tab SIP Parameters SIP Timer Values (sec) Response Status Code Handling RTP Parameters SDP Payload Types NAT Support Parameters Linksys Key System Parameters ...Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco SPA and Wireless IP Phone Administration Guide Contents 187 188...
... IP Settings PPPoE Settings Optional Network Configuration VLAN Settings Wi-Fi Settings (SPA525G only) Bluetooth Settings (SPA525G only) SIP Tab SIP Parameters SIP Timer Values (sec) Response Status Code Handling RTP Parameters SDP Payload Types NAT Support Parameters Linksys Key System Parameters ...Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco SPA and Wireless IP Phone Administration Guide Contents 187 188...
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... Mobility BroadSoft Settings (SPA525G) XML Services (SPA525G) Lightweight Directory Access Protocol (LDAP) Corporate Directory Search Ext Tab General Share Line Appearance NAT Settings Network Settings SIP Settings Call Feature Settings Proxy and Registration Subscriber Information Audio Configuration Dial Plan 220 221 227 227 230 230 231 236 236 239 240 241... 243 245 246 246 247 247 248 249 252 252 253 253 254 255 258 260 262 263 265 Cisco SPA and Wireless IP Phone Administration Guide 8
... Mobility BroadSoft Settings (SPA525G) XML Services (SPA525G) Lightweight Directory Access Protocol (LDAP) Corporate Directory Search Ext Tab General Share Line Appearance NAT Settings Network Settings SIP Settings Call Feature Settings Proxy and Registration Subscriber Information Audio Configuration Dial Plan 220 221 227 227 230 230 231 236 236 239 240 241... 243 245 246 246 247 247 248 249 252 252 253 253 254 255 258 260 262 263 265 Cisco SPA and Wireless IP Phone Administration Guide 8
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..., and Network Features Describes configuring security, quality, and network features such as tones, ring patterns, and localization. Cisco SPA and Wireless IP Phone Administration Guide 11 Configuring the SPA932 Attendant Console Describes configuring the SPA932 attendant console for ...use with values and configuration information. Configuring SIP, SPCP, Covers configuring the phone and NAT protocol (SIP or SPCP) and NAT. Preface Organization This table describes the contents of each chapter in ...
..., and Network Features Describes configuring security, quality, and network features such as tones, ring patterns, and localization. Cisco SPA and Wireless IP Phone Administration Guide 11 Configuring the SPA932 Attendant Console Describes configuring the SPA932 attendant console for ...use with values and configuration information. Configuring SIP, SPCP, Covers configuring the phone and NAT protocol (SIP or SPCP) and NAT. Preface Organization This table describes the contents of each chapter in ...
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... following phone models: • SPA922-Single-line VoIP phone. • SPA941/942-Four-line VoIP phone with high-resolution monochromatic display. • SPA962... color display. • SPA525G-Five-line VoIP phone with high-resolution color display and configurable protocol (SIP or SCCP). • WIP310-Single-line Wireless-G IP phone. For more information on phone features, ...picture (128 x 48 pixels available for each product. 16 Cisco SPA and Wireless IP Phone Administration Guide 2 Getting Started Overview The Cisco SPA and Wireless-G IP Phone family includes the following table:...
... following phone models: • SPA922-Single-line VoIP phone. • SPA941/942-Four-line VoIP phone with high-resolution monochromatic display. • SPA962... color display. • SPA525G-Five-line VoIP phone with high-resolution color display and configurable protocol (SIP or SCCP). • WIP310-Single-line Wireless-G IP phone. For more information on phone features, ...picture (128 x 48 pixels available for each product. 16 Cisco SPA and Wireless IP Phone Administration Guide 2 Getting Started Overview The Cisco SPA and Wireless-G IP Phone family includes the following table:...
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... network, or with any Internet Telephony Service Provider (ITSP) that supports SIP. You can provide global connectivity through any vendor's IP PBX system that supports Session Initiation Protocol (SIP). The SPA525G can attach two attendant consoles to an IP phone, for small businesses. Cisco SPA and Wireless IP Phone Administration Guide 17 Multi-colored LEDs...
... network, or with any Internet Telephony Service Provider (ITSP) that supports SIP. You can provide global connectivity through any vendor's IP PBX system that supports Session Initiation Protocol (SIP). The SPA525G can attach two attendant consoles to an IP phone, for small businesses. Cisco SPA and Wireless IP Phone Administration Guide 17 Multi-colored LEDs...
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Set up your Cisco SPA or Wireless-G IP phone. See Upgrading Firmware, page 20. Additional resources for SPA525G and WIP310). 3. Upgrading Firmware Phones should be upgraded to Go From Here," for Small Business, or an Internet-based IP PBX. 4. See the "Upgrading, Resyncing, and Rebooting Phones"...prerequisites, see the documentation in Appendix C, "Where to the latest firmware before administering your IP network. 2. If you can use SIP for call processing. Install and configure the call control system, such as such as BroadSoft and Asterisk, that includes upgrade information ...
Set up your Cisco SPA or Wireless-G IP phone. See Upgrading Firmware, page 20. Additional resources for SPA525G and WIP310). 3. Upgrading Firmware Phones should be upgraded to Go From Here," for Small Business, or an Internet-based IP PBX. 4. See the "Upgrading, Resyncing, and Rebooting Phones"...prerequisites, see the documentation in Appendix C, "Where to the latest firmware before administering your IP network. 2. If you can use SIP for call processing. Install and configure the call control system, such as such as BroadSoft and Asterisk, that includes upgrade information ...
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... such, including: • DHCP, current IP address, DNS addresses • Software and hardware versions • Broadcast, RTP, and SIP information • Registration state • Packets sent, received, lost, and other information Configure system-level parameters, including network and debug ...parameters. System tab See Chapter 6, "Configuring Security, Quality, and Network Features." 28 Cisco SPA and Wireless IP Phone Administration Guide Each tab contains different parameters. Info tab See "Viewing Phone Information" section on the...
... such, including: • DHCP, current IP address, DNS addresses • Software and hardware versions • Broadcast, RTP, and SIP information • Registration state • Packets sent, received, lost, and other information Configure system-level parameters, including network and debug ...parameters. System tab See Chapter 6, "Configuring Security, Quality, and Network Features." 28 Cisco SPA and Wireless IP Phone Administration Guide Each tab contains different parameters. Info tab See "Viewing Phone Information" section on the...
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...audio input, and extension mobility settings Phone tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." To enable: • CTI • SIP-B • STUN SIP tab See Chapter 5, "Configuring SIP, SPCP, and NAT." Cisco SPA and Wireless IP Phone Administration Guide 29 On the web UI, ... parameters Provisioning tab The Provisioning tab is viewable by Admin logins only. Configure General phone station info, which applies to adjust SIP stack and protocols. Configure parameters to all extensions configured for the phone, including: • Station name, voice mail number,...
...audio input, and extension mobility settings Phone tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." To enable: • CTI • SIP-B • STUN SIP tab See Chapter 5, "Configuring SIP, SPCP, and NAT." Cisco SPA and Wireless IP Phone Administration Guide 29 On the web UI, ... parameters Provisioning tab The Provisioning tab is viewable by Admin logins only. Configure General phone station info, which applies to adjust SIP stack and protocols. Configure parameters to all extensions configured for the phone, including: • Station name, voice mail number,...
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Customize individual extension parameters, including: • Shared line/call appearance • NAT settings • SIP settings such as SIP debug and SIP port • Mailbox ID, MOH server • Voice mail server • Proxy and registration information •...applicable only to SPA962 phones with one or two SPA932 attendant consoles attached) 932 tab See Chapter 9, "Configuring the SPA932 Attendant Console." 30 Cisco SPA and Wireless IP Phone Administration Guide Customize user-level parameters, including: • Call forward • Speed dial • Supplementary services...
Customize individual extension parameters, including: • Shared line/call appearance • NAT settings • SIP settings such as SIP debug and SIP port • Mailbox ID, MOH server • Voice mail server • Proxy and registration information •...applicable only to SPA962 phones with one or two SPA932 attendant consoles attached) 932 tab See Chapter 9, "Configuring the SPA932 Attendant Console." 30 Cisco SPA and Wireless IP Phone Administration Guide Customize user-level parameters, including: • Call forward • Speed dial • Supplementary services...
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...setting on hold. Bob answers the call always causes the assigned LED to two LEDs. NOTE The Cisco SPA525G supports the "private hold two calls. No barge-in the Share Ext field, select shared....the SCA Barge-In Enable field on the Phone tab. After proxy expiration, the phone polls the SIP server to private (not shared), the extension does not share calls, regardless of the extension that it...Appearance setting on her phone set this extension to determine the status of seconds before the SIP proxy expires. Each LED (line/extension) can press the line button for MetaSwitch and Broadsoft....
...setting on hold. Bob answers the call always causes the assigned LED to two LEDs. NOTE The Cisco SPA525G supports the "private hold two calls. No barge-in the Share Ext field, select shared....the SCA Barge-In Enable field on the Phone tab. After proxy expiration, the phone polls the SIP server to private (not shared), the extension does not share calls, regardless of the extension that it...Appearance setting on her phone set this extension to determine the status of seconds before the SIP proxy expires. Each LED (line/extension) can press the line button for MetaSwitch and Broadsoft....
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... sure that Line Enable is currently active on this document: • NAT Settings-Chapter 5, "Configuring SIP, SPCP, and NAT." • Network Settings-Chapter 5, "Configuring SIP, SPCP, and NAT." • SIP Settings-Chapter 5, "Configuring SIP, SPCP, and NAT." • Call Feature Settings-Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." • Proxy and Registration-Chapter 5, "Configuring...
... sure that Line Enable is currently active on this document: • NAT Settings-Chapter 5, "Configuring SIP, SPCP, and NAT." • Network Settings-Chapter 5, "Configuring SIP, SPCP, and NAT." • SIP Settings-Chapter 5, "Configuring SIP, SPCP, and NAT." • Call Feature Settings-Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." • Proxy and Registration-Chapter 5, "Configuring...
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...8226; Force LAN Codec-Used with the SPA9000. See the Cisco SPA9000 System Administration Guide for more details. • Multicast Address-Used by the SPA9000 to ...the web administration interface. 4 Customizing Cisco SPA and Wireless IP Phones Configuring Linksys Key System Parameters Configuring Linksys Key... the LVS SPA9000. STEP 2 Click Admin Login and advanced. STEP 3 Click the Phone tab. 56 Cisco SPA and Wireless IP Phone Administration Guide Defaults to yes. STEP 2 Click Admin Login and advanced. Choices...
...8226; Force LAN Codec-Used with the SPA9000. See the Cisco SPA9000 System Administration Guide for more details. • Multicast Address-Used by the SPA9000 to ...the web administration interface. 4 Customizing Cisco SPA and Wireless IP Phones Configuring Linksys Key System Parameters Configuring Linksys Key... the LVS SPA9000. STEP 2 Click Admin Login and advanced. STEP 3 Click the Phone tab. 56 Cisco SPA and Wireless IP Phone Administration Guide Defaults to yes. STEP 2 Click Admin Login and advanced. Choices...
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... the phone to repeatedly try a number that has been dialed and received a busy response. STEP 3 Click the Phone tab. You can also be configured from the User tab, under the type of instructions. STEP 2 Click Admin Login and advanced. Cisco SPA and Wireless IP Phone Administration Guide 57 Enabling Call Back Call... the phone rings on the user's end. Select 1-6, depending on page 89). STEP 5 Click Submit All Changes. NOTE These features can enable this with the SIP B parameter ("Configuring SIP" section on your phone model.
... the phone to repeatedly try a number that has been dialed and received a busy response. STEP 3 Click the Phone tab. You can also be configured from the User tab, under the type of instructions. STEP 2 Click Admin Login and advanced. Cisco SPA and Wireless IP Phone Administration Guide 57 Enabling Call Back Call... the phone rings on the user's end. Select 1-6, depending on page 89). STEP 5 Click Submit All Changes. NOTE These features can enable this with the SIP B parameter ("Configuring SIP" section on your phone model.
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...two ring tones from an MP3 audio file stored on a USB memory device. STEP 4 Click Load Source File. For instructions, see the Cisco Small Business Pro SPA525G User Guide (SIP), located on Cisco.com. (See Appendix C, "Where to Go From Here," for the location of this document.) Creating and Uploading Ring Tones Using the ... You must have a wav file less than 6000 ms in length saved to your computer where the source .wav file is played. 4 Customizing Cisco SPA and Wireless IP Phones Configuring Phone Features STEP 4 Under Ring Tone, in one or more of the ten ring tone fields, enter the ...
...two ring tones from an MP3 audio file stored on a USB memory device. STEP 4 Click Load Source File. For instructions, see the Cisco Small Business Pro SPA525G User Guide (SIP), located on Cisco.com. (See Appendix C, "Where to Go From Here," for the location of this document.) Creating and Uploading Ring Tones Using the ... You must have a wav file less than 6000 ms in length saved to your computer where the source .wav file is played. 4 Customizing Cisco SPA and Wireless IP Phones Configuring Phone Features STEP 4 Under Ring Tone, in one or more of the ten ring tone fields, enter the ...
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... phones can receive and display text messages via SIP according to the web administration interface. Service providers could use of the phone with a call processing 74 Cisco SPA and Wireless IP Phone Administration Guide STEP 5 Click Submit All Changes. Enabling Bluetooth (SPA525G only) The SPA525G ...Login and advanced. STEP 4 Under Bluetooth Settings, in the SPA525-wifi-on the phone display along with the date and time. 4 Customizing Cisco SPA and Wireless IP Phones Enabling SMS Messaging STEP 4 Under Wi-Fi Settings, in the Enable BT field, choose yes. Users can send ...
... phones can receive and display text messages via SIP according to the web administration interface. Service providers could use of the phone with a call processing 74 Cisco SPA and Wireless IP Phone Administration Guide STEP 5 Click Submit All Changes. Enabling Bluetooth (SPA525G only) The SPA525G ...Login and advanced. STEP 4 Under Bluetooth Settings, in the SPA525-wifi-on the phone display along with the date and time. 4 Customizing Cisco SPA and Wireless IP Phones Enabling SMS Messaging STEP 4 Under Wi-Fi Settings, in the Enable BT field, choose yes. Users can send ...
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... LDAP Directory Search on SPA SIP IP Phones Application Note, available from the LDAP server. If you can append 9 to the number if your dial plan requires a user to edit the number before dialing. The following graphic is an example of LDAP results display on required). 80 Cisco SPA and Wireless IP...
... LDAP Directory Search on SPA SIP IP Phones Application Note, available from the LDAP server. If you can append 9 to the number if your dial plan requires a user to edit the number before dialing. The following graphic is an example of LDAP results display on required). 80 Cisco SPA and Wireless IP...
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... controls the attributes of an end-to-end call information to be carried across network boundaries. The following protocols: • Session Initiation Protocol (SIP)-SPA9X2, WIP310, SPA525G • Cisco Smart Phone Control Protocol (SPCP)-SPA525G only This chapter describes how to another subscriber in the network. It contains the following sections: •...
... controls the attributes of an end-to-end call information to be carried across network boundaries. The following protocols: • Session Initiation Protocol (SIP)-SPA9X2, WIP310, SPA525G • Cisco Smart Phone Control Protocol (SPCP)-SPA525G only This chapter describes how to another subscriber in the network. It contains the following sections: •...