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... 10 Organization 11 Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 ...27 Using the Web Administration Tabs 28 Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34 Cisco SPA and Wireless IP Phone Administration Guide 1
... 10 Organization 11 Read Me First 12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems 20 Prerequisites 20 Upgrading Firmware 20 ...27 Using the Web Administration Tabs 28 Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34 Cisco SPA and Wireless IP Phone Administration Guide 1
Administration Guide
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... Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for Call Park on the SPA525G (MetaSwitch) 39 Configuring Unused Line Keys to Access Services (SPA525G) 40 Configuring Line Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco SPA...
... Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a SPA525G, SPA962 or SPA942 37 Configuring Unused Line Keys for Call Park on the SPA525G (MetaSwitch) 39 Configuring Unused Line Keys to Access Services (SPA525G) 40 Configuring Line Key LED Patterns (SPA9X2/525G only) 42 Configuring Extensions 44 Chapter 4: Customizing Cisco SPA...
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... Directory Access Protocol (LDAP) 77 Configuring BroadSoft Settings (SPA525G) 81 Configuring BroadSoft Directory 81 Configuring Synchronization of Do Not Disturb and Call Forward 82 Configuring XML Services (SPA525G) 82 Configuring Music On Hold 83 Configuring Extension Mobility with a BroadSoft Server 84 Chapter 5: Configuring SIP, SPCP, and NAT 87 Session Initiation Protocol and Cisco IP Phones 87 SIP Over...
... Directory Access Protocol (LDAP) 77 Configuring BroadSoft Settings (SPA525G) 81 Configuring BroadSoft Directory 81 Configuring Synchronization of Do Not Disturb and Call Forward 82 Configuring XML Services (SPA525G) 82 Configuring Music On Hold 83 Configuring Extension Mobility with a BroadSoft Server 84 Chapter 5: Configuring SIP, SPCP, and NAT 87 Session Initiation Protocol and Cisco IP Phones 87 SIP Over...
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...Network Address Translation (NAT) and Cisco IP Phones NAT Mapping with Session Border Controller NAT Mapping with SIP-ALG Router Configuring NAT Mapping with a Static IP Address Configuring NAT Mapping with STUN Determining Whether the Router Uses Symmetric or Asymmetric NAT Chapter 6: Configuring Security, Quality, and Network ... Chapter 7: Provisioning Basics Provisioning Capabilities Provisioning Configuration from Phone Keypad 98 101 109 109 110 110 110 111 113 115 115 115 116 117 118 118 120 121 123 126 126 126 129 131 131 133 134 134 Cisco SPA and Wireless IP Phone Administration Guide ...
...Network Address Translation (NAT) and Cisco IP Phones NAT Mapping with Session Border Controller NAT Mapping with SIP-ALG Router Configuring NAT Mapping with a Static IP Address Configuring NAT Mapping with STUN Determining Whether the Router Uses Symmetric or Asymmetric NAT Chapter 6: Configuring Security, Quality, and Network ... Chapter 7: Provisioning Basics Provisioning Capabilities Provisioning Configuration from Phone Keypad 98 101 109 109 110 110 110 111 113 115 115 115 116 117 118 118 120 121 123 126 126 126 129 131 131 133 134 134 Cisco SPA and Wireless IP Phone Administration Guide ...
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...Setting Up the SPA932 Attendant Console Configuring the SPA9000 for the SPA932 Configuring the BroadSoft Server for the SPA932 Configuring the Asterisk Server for the SPA932 Configuring the SPA932 Unit/Key Configuration Scripts Configuring BroadSoft Busy Lamp Field Auto-Configuration (SPA525G) SPA932 Parameter Notes ...Monitoring the SPA932 SPA932 Unit Monitoring Notes 153 153 158 158 159 161 161 161 164 164 165 167 167 169 171 173 174 175 176 176 177 178 179 182 183 184 185 Cisco...
...Setting Up the SPA932 Attendant Console Configuring the SPA9000 for the SPA932 Configuring the BroadSoft Server for the SPA932 Configuring the Asterisk Server for the SPA932 Configuring the SPA932 Unit/Key Configuration Scripts Configuring BroadSoft Busy Lamp Field Auto-Configuration (SPA525G) SPA932 Parameter Notes ...Monitoring the SPA932 SPA932 Unit Monitoring Notes 153 153 158 158 159 161 161 161 164 164 165 167 167 169 171 173 174 175 176 176 177 178 179 182 183 184 185 Cisco...
Administration Guide
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...Phone Status Ext Status Line/Call Status Downloaded Ring Tone System Tab System Configuration Internet Connection Type and Static IP Settings PPPoE Settings Optional Network Configuration VLAN Settings Wi-Fi Settings (SPA525G only) Bluetooth Settings (SPA525G only)... SIP Tab SIP Parameters SIP Timer Values (sec) Response Status Code Handling RTP Parameters SDP Payload Types NAT Support Parameters Linksys Key System Parameters Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco...
...Phone Status Ext Status Line/Call Status Downloaded Ring Tone System Tab System Configuration Internet Connection Type and Static IP Settings PPPoE Settings Optional Network Configuration VLAN Settings Wi-Fi Settings (SPA525G only) Bluetooth Settings (SPA525G only)... SIP Tab SIP Parameters SIP Timer Values (sec) Response Status Code Handling RTP Parameters SDP Payload Types NAT Support Parameters Linksys Key System Parameters Provisioning Tab Regional Tab Call Progress Tones Distinctive Ring Patterns Cisco...
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... (LDAP) Corporate Directory Search Ext Tab General Share Line Appearance NAT Settings Network Settings SIP Settings Call Feature Settings Proxy and Registration Subscriber Information Audio Configuration Dial Plan 220 221 227 227 230 230 231 236 236 239 240 241 243 245 246 246 247 247 248 249 252 252 253...
... (LDAP) Corporate Directory Search Ext Tab General Share Line Appearance NAT Settings Network Settings SIP Settings Call Feature Settings Proxy and Registration Subscriber Information Audio Configuration Dial Plan 220 221 227 227 230 230 231 236 236 239 240 241 243 245 246 246 247 247 248 249 252 252 253...
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... (VARs) and Internet service providers. See the links in the "Related Documentation" section on these products. Use this manual to configure the administrative functions of the Cisco SPA9000 or other Cisco SPA components. Cisco SPA and Wireless IP Phone Administration Guide 10 It covers the following SPA and Wireless IP phone models: • SPA922...
... (VARs) and Internet service providers. See the links in the "Related Documentation" section on these products. Use this manual to configure the administrative functions of the Cisco SPA9000 or other Cisco SPA components. Cisco SPA and Wireless IP Phone Administration Guide 10 It covers the following SPA and Wireless IP phone models: • SPA922...
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... IP Phone Field Reference Describes all fields for the IP phone with the SPA962 and SPA525G. Customizing Cisco SPA Gives information about customizing and Wireless IP Phones phones, including configuring call features and phone features. Configuring Regional Parameters and Supplementary Services Covers regional parameters, such as codecs, domains, and VLAN settings. Creating an...
... IP Phone Field Reference Describes all fields for the IP phone with the SPA962 and SPA525G. Customizing Cisco SPA Gives information about customizing and Wireless IP Phones phones, including configuring call features and phone features. Configuring Regional Parameters and Supplementary Services Covers regional parameters, such as codecs, domains, and VLAN settings. Creating an...
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...made or received with a handset, a headset, or a speaker. It includes the following sections: • Overview, page 15 • Network Configurations, page 17 • Prerequisites, page 20 • Upgrading Firmware, page 20 • Using the Web Administration User Interface, page 25 •... Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail...
...made or received with a handset, a headset, or a speaker. It includes the following sections: • Overview, page 15 • Network Configurations, page 17 • Prerequisites, page 20 • Upgrading Firmware, page 20 • Using the Web Administration User Interface, page 25 •... Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail...
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... logo/background picture. Phone model features are summarized in the following phone models: • SPA922-Single-line VoIP phone. • SPA941/942-Four-line VoIP phone with high-resolution monochromatic display. • SPA962-Six-line VoIP phone with high-resolution color display. •... and customizable logo/background picture (320 x 240 pixels available for each product. 16 Cisco SPA and Wireless IP Phone Administration Guide Color 320 x 240 pixels with high-resolution color display and configurable protocol (SIP or SCCP). • WIP310-Single-line Wireless-G IP phone. Backlit ...
... logo/background picture. Phone model features are summarized in the following phone models: • SPA922-Single-line VoIP phone. • SPA941/942-Four-line VoIP phone with high-resolution monochromatic display. • SPA962-Six-line VoIP phone with high-resolution color display. •... and customizable logo/background picture (320 x 240 pixels available for each product. 16 Cisco SPA and Wireless IP Phone Administration Guide Color 320 x 240 pixels with high-resolution color display and configurable protocol (SIP or SCCP). • WIP310-Single-line Wireless-G IP phone. Backlit ...
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... Protocol (SIP) or (SPA525G only) Smart Phone Control Protocol (SPCP). The SPA525G can attach two attendant consoles to an IP phone, for Small Business. This document describes some common network configurations; Cisco SPA and Wireless IP Phone Administration Guide 17 You can provide global connectivity through any vendor's IP PBX system that is designed...
... Protocol (SIP) or (SPA525G only) Smart Phone Control Protocol (SPCP). The SPA525G can attach two attendant consoles to an IP phone, for Small Business. This document describes some common network configurations; Cisco SPA and Wireless IP Phone Administration Guide 17 You can provide global connectivity through any vendor's IP PBX system that is designed...
Administration Guide
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...paging • Call parking • Call pick up • Group call pick up You can configure and manage the SPA9000 Voice System using an Interactive Voice Response (IVR) system, the Cisco SPA9000 Voice System Setup Wizard, or a built-in web server. With an Internet connection, the... rates. The SPA400 also provides local voice mail service. 2 Getting Started Network Configurations At minimum, the SPA9000 Voice System includes a SPA9000 IP PBX and one or more information, see the Cisco SPA9000 Voice System Administration Guide. 18 Cisco SPA and Wireless IP Phone Administration Guide
...paging • Call parking • Call pick up • Group call pick up You can configure and manage the SPA9000 Voice System using an Interactive Voice Response (IVR) system, the Cisco SPA9000 Voice System Setup Wizard, or a built-in web server. With an Internet connection, the... rates. The SPA400 also provides local voice mail service. 2 Getting Started Network Configurations At minimum, the SPA9000 Voice System includes a SPA9000 IP PBX and one or more information, see the Cisco SPA9000 Voice System Administration Guide. 18 Cisco SPA and Wireless IP Phone Administration Guide
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... Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable appliance that provides voice, data, voice mail, Automated Attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. The Cisco SPA525G IP Phone can be configured...
... Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is an affordable appliance that provides voice, data, voice mail, Automated Attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. The Cisco SPA525G IP Phone can be configured...
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...IP PBX Call Control Systems The Cisco SPA and Wireless-G IP phones are available in Appendix C, "Where to Go From Here." See the Cisco SPA9000 Voice System Setup Wizard User Guide. • Autoprovisioning-A configuration file that you can use SIP for Small Business, or an Internet-based IP... PBX. 4. Additional resources for configuring the SPA and Wireless-G IP Phones to work with...
...IP PBX Call Control Systems The Cisco SPA and Wireless-G IP phones are available in Appendix C, "Where to Go From Here." See the Cisco SPA9000 Voice System Setup Wizard User Guide. • Autoprovisioning-A configuration file that you can use SIP for Small Business, or an Internet-based IP... PBX. 4. Additional resources for configuring the SPA and Wireless-G IP Phones to work with...
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... same network as your web browser address bar. For example, if you are using the SPA525G with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant for phone administration. Select Network Status. For more information, refer to the IP address of the phone...
... same network as your web browser address bar. For example, if you are using the SPA525G with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant for phone administration. Select Network Status. For more information, refer to the IP address of the phone...
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STEP 4 Press the left arrow to ensure that it to Yes. STEP 4 Press Save. 26 Cisco SPA and Wireless IP Phone Administration Guide STEP 4 Press OK, then press Save. STEP 2 Press the Select button again to On. STEP 3 Scroll to save ... web UI, you have trouble accessing the web interface, perform the following steps: SPA9X2 STEP 1 Press the Setup button on the phone. STEP 2 Select Network Configuration. WIP310: STEP 1 In the Home screen, press the Select button to choose Settings. STEP 2 Select Network. 2 Getting Started Using the Web Administration User Interface If...
STEP 4 Press the left arrow to ensure that it to Yes. STEP 4 Press Save. 26 Cisco SPA and Wireless IP Phone Administration Guide STEP 4 Press OK, then press Save. STEP 2 Press the Select button again to On. STEP 3 Scroll to save ... web UI, you have trouble accessing the web interface, perform the following steps: SPA9X2 STEP 1 Press the Setup button on the phone. STEP 2 Select Network Configuration. WIP310: STEP 1 In the Home screen, press the Select button to choose Settings. STEP 2 Select Network. 2 Getting Started Using the Web Administration User Interface If...
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... Started Using the Web Administration User Interface Using the Web Administration Tabs The following tables provide a roadmap to DHCP • Configure the syslog and debug servers • Enable VLAN and CDP On the web UI, click the ... Roadmap to Web UI... Registration state • Packets sent, received, lost, and other information Configure system-level parameters, including network and debug parameters. System tab See Chapter 6, "Configuring Security, Quality, and Network Features." 28 Cisco SPA and Wireless IP Phone Administration Guide When viewing in different tabs. Each...
... Started Using the Web Administration User Interface Using the Web Administration Tabs The following tables provide a roadmap to DHCP • Configure the syslog and debug servers • Enable VLAN and CDP On the web UI, click the ... Roadmap to Web UI... Registration state • Packets sent, received, lost, and other information Configure system-level parameters, including network and debug parameters. System tab See Chapter 6, "Configuring Security, Quality, and Network Features." 28 Cisco SPA and Wireless IP Phone Administration Guide When viewing in different tabs. Each...
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... on . • Select ring tones, audio input, and extension mobility settings Phone tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." Configure General phone station info, which applies to adjust SIP stack and protocols. To: • Enable remote provisioning •...8226; Set general purpose parameters Provisioning tab The Provisioning tab is viewable by Admin logins only. Cisco SPA and Wireless IP Phone Administration Guide 29 Configure parameters to all extensions configured for the phone, including: • Station name, voice mail number, text logos and background...
... on . • Select ring tones, audio input, and extension mobility settings Phone tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." Configure General phone station info, which applies to adjust SIP stack and protocols. To: • Enable remote provisioning •...8226; Set general purpose parameters Provisioning tab The Provisioning tab is viewable by Admin logins only. Cisco SPA and Wireless IP Phone Administration Guide 29 Configure parameters to all extensions configured for the phone, including: • Station name, voice mail number, text logos and background...
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...information (RSS newsfeeds) • Traffic information settings • Audio volume • Phone GUI settings User tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." View and change parameters for Unit 1 and Unit 2 (applicable only to SPA962 phones with one or ...two SPA932 attendant consoles attached) 932 tab See Chapter 9, "Configuring the SPA932 Attendant Console." 30 Cisco SPA and Wireless IP Phone Administration Guide Customize individual extension parameters, including: • Shared line/call appearance •...
...information (RSS newsfeeds) • Traffic information settings • Audio volume • Phone GUI settings User tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." View and change parameters for Unit 1 and Unit 2 (applicable only to SPA962 phones with one or ...two SPA932 attendant consoles attached) 932 tab See Chapter 9, "Configuring the SPA932 Attendant Console." 30 Cisco SPA and Wireless IP Phone Administration Guide Customize individual extension parameters, including: • Shared line/call appearance •...