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USER GUIDE Cisco Small Business Cisco SPA50X and SPA51X SIP IP Phones Models SPA501G, SPA502G, SPA504G, SPA508G, SPA509G, SPA512G, and SPA514G
USER GUIDE Cisco Small Business Cisco SPA50X and SPA51X SIP IP Phones Models SPA501G, SPA502G, SPA504G, SPA508G, SPA509G, SPA512G, and SPA514G
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... Business IP Phones Caring for Your Phone Understanding Your Phone Lines and Buttons Softkey Buttons Using Keypad Shortcuts Using the Cisco Attendant Console Chapter 2: Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Desk Stand or Wall Mount (Optional) Reverse the ...Determining Your Current Firmware Version Download the Firmware from Cisco Get the Phone IP Address Update the Firmware on the Phone Contents 6 6 8 8 9 11 13 14 15 16 16 17 18 18 19 20 20 20 21 21 22 23 23 24 24 24 Cisco Small Business SPA50X and SPA51X SIP IP Phone User Guide 2
... Business IP Phones Caring for Your Phone Understanding Your Phone Lines and Buttons Softkey Buttons Using Keypad Shortcuts Using the Cisco Attendant Console Chapter 2: Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Desk Stand or Wall Mount (Optional) Reverse the ...Determining Your Current Firmware Version Download the Firmware from Cisco Get the Phone IP Address Update the Firmware on the Phone Contents 6 6 8 8 9 11 13 14 15 16 16 17 18 18 19 20 20 20 21 21 22 23 23 24 24 24 Cisco Small Business SPA50X and SPA51X SIP IP Phone User Guide 2
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... Phone is Busy 35 Forwarding Calls (Delay) Without Answering the Phone 35 Canceling Call Forwarding All 36 Call Forward Deactivation by using Star Codes 37 Cisco Small Business SPA50X and SPA51X SIP IP Phone User Guide 3
... Phone is Busy 35 Forwarding Calls (Delay) Without Answering the Phone 35 Canceling Call Forwarding All 36 Call Forward Deactivation by using Star Codes 37 Cisco Small Business SPA50X and SPA51X SIP IP Phone User Guide 3
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... Speed Dials Using the Paging Feature Paging Another Phone Paging a Group of Phones Configuring Auto Answer Monitoring and Accessing Another Phone Cisco Small Business SPA50X and SPA51X SIP IP Phone User Guide Contents 37 37 38 38 39 40 41 42 42 43 44 44 45 46 47 48 48 48 49 50...
... Speed Dials Using the Paging Feature Paging Another Phone Paging a Group of Phones Configuring Auto Answer Monitoring and Accessing Another Phone Cisco Small Business SPA50X and SPA51X SIP IP Phone User Guide Contents 37 37 38 38 39 40 41 42 42 43 44 44 45 46 47 48 48 48 49 50...
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...Using the Interactive Voice Response Menu on the Cisco SPA501G 60 Advanced Procedures for Technical Support Personnel 62 Rebooting Your Phone 63 Chapter 5: Using the Phone Web User Interface 64 Logging in to the Phone Web User Interface 65 Making the Web Configuration Utility Viewable... Setting Voice Phone Parameters 68 Setting Voice User Parameters 69 Viewing Call History Lists 71 Using Your Personal Directory 72 Viewing Attendant Console Status 73 Appendix A: Where to Go From Here 74 Product Resources 74 Cisco Small Business SPA50X and SPA51X SIP IP Phone User Guide 5
...Using the Interactive Voice Response Menu on the Cisco SPA501G 60 Advanced Procedures for Technical Support Personnel 62 Rebooting Your Phone 63 Chapter 5: Using the Phone Web User Interface 64 Logging in to the Phone Web User Interface 65 Making the Web Configuration Utility Viewable... Setting Voice Phone Parameters 68 Setting Voice User Parameters 69 Viewing Call History Lists 71 Using Your Personal Directory 72 Viewing Attendant Console Status 73 Appendix A: Where to Go From Here 74 Product Resources 74 Cisco Small Business SPA50X and SPA51X SIP IP Phone User Guide 5
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..., such as a Broadsoft or Asterisk system. If you are using the Cisco Small Business IP Phones with a Cisco Unified Communications 500 Series, also see the Cisco Unified Communications Manager Express Administrator Guide. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 6 The Cisco Small Business IP Phone features vary, depending on the type of call...
..., such as a Broadsoft or Asterisk system. If you are using the Cisco Small Business IP Phones with a Cisco Unified Communications 500 Series, also see the Cisco Unified Communications Manager Express Administrator Guide. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 6 The Cisco Small Business IP Phone features vary, depending on the type of call...
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... Your Phone Using Basic Call Management Functions Using Advanced Phone Features Using the Phone Web User Interface Where to Go From Here Description A description of this document. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 7 How to modify the phone features by using the web configuration utility. How to perform... the full benefits of these resources. How to perform basic phone tasks, such as configuring privacy and security features, speed dials, paging, and ring tones. Cisco provides a wide range of resources to many of the...
... Your Phone Using Basic Call Management Functions Using Advanced Phone Features Using the Phone Web User Interface Where to Go From Here Description A description of this document. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 7 How to modify the phone features by using the web configuration utility. How to perform... the full benefits of these resources. How to perform basic phone tasks, such as configuring privacy and security features, speed dials, paging, and ring tones. Cisco provides a wide range of resources to many of the...
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... call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. Cisco Small Business IP phones require a separate power source. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 8 The phones include traditional features, such as a computer, to be connected to the ... are electronic devices that should not be exposed to excessive heat, sun, cold, or water. Caring for Your Phone The Cisco Small Business IP phones are full-featured VoIP (Voice over Internet Protocol) phones that provides Power over Ethernet (PoE), or by...
... call forwarding, redialing, speed dialing, transferring calls, conference calling, and accessing voice mail. Cisco Small Business IP phones require a separate power source. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 8 The phones include traditional features, such as a computer, to be connected to the ... are electronic devices that should not be exposed to excessive heat, sun, cold, or water. Caring for Your Phone The Cisco Small Business IP phones are full-featured VoIP (Voice over Internet Protocol) phones that provides Power over Ethernet (PoE), or by...
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Displays solid red when you have a new voice mail message. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 9 Blinks red during an incoming call . Figure 1 SPA509G Phone Components Numbered objects in Figure 1 described in Figure 1. Getting Started Understanding Your Phone Lines and Buttons 1 ... phone screen Description Pick up to place or answer a call . Displays date and time, phone station name, line extensions, and softkey options (except on the Cisco SPA501G).
Displays solid red when you have a new voice mail message. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 9 Blinks red during an incoming call . Figure 1 SPA509G Phone Components Numbered objects in Figure 1 described in Figure 1. Getting Started Understanding Your Phone Lines and Buttons 1 ... phone screen Description Pick up to place or answer a call . Displays date and time, phone station name, line extensions, and softkey options (except on the Cisco SPA501G).
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... mail. (This feature must be set up , or down through items shown on the IP phone screen (except on the Cisco SPA501G). Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 10 Conference-While on a call . After the second party answers, press Conference again to create the conference. Getting Started Understanding...
... mail. (This feature must be set up , or down through items shown on the IP phone screen (except on the Cisco SPA501G). Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 10 Conference-While on a call . After the second party answers, press Conference again to create the conference. Getting Started Understanding...
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When phone is muted, the button is lit green. When the speaker is on or off . Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 11 Getting Started Understanding Your Phone Lines and Buttons 1 # Phone Feature 9 Setup button 10 Mute button 11 Volume button 12 ... the phone system setup. (Softkey buttons are not listed here, as your phone administrator might vary depending on or off . For the Cisco SPA501G, press Setup to turn the speaker on your phone administrator for more information. Push to access the Interactive Voice Response (IVR) menu...
When phone is muted, the button is lit green. When the speaker is on or off . Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 11 Getting Started Understanding Your Phone Lines and Buttons 1 # Phone Feature 9 Setup button 10 Mute button 11 Volume button 12 ... the phone system setup. (Softkey buttons are not listed here, as your phone administrator might vary depending on or off . For the Cisco SPA501G, press Setup to turn the speaker on your phone administrator for more information. Push to access the Interactive Voice Response (IVR) menu...
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... your phone. Accesses phone directories. Must be configured by discovering the number of the ringing extension. Shows the Missed Calls list. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 12 The call is parked on the phone together. Getting Started Understanding Your Phone Lines and Buttons 1 Button > activ add...
... your phone. Accesses phone directories. Must be configured by discovering the number of the ringing extension. Shows the Missed Calls list. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 12 The call is parked on the phone together. Getting Started Understanding Your Phone Lines and Buttons 1 Button > activ add...
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...star code. See "Using Star Codes," on the Network screen. The IP address is on the IP phone screen. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 13 Getting Started Understanding Your Phone Lines and Buttons 1 Button pickup phold redial resume save select starcode unpark xfer xferLx ...use the keypad to enter the number shown next to the menu or sub-menu item on the IP phone screen. (Not applicable to the Cisco SPA501G.) For example, to enable or disable an option. Performs a call . Transfers an active line on another extension by entering the extension ...
...star code. See "Using Star Codes," on the Network screen. The IP address is on the IP phone screen. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 13 Getting Started Understanding Your Phone Lines and Buttons 1 Button pickup phold redial resume save select starcode unpark xfer xferLx ...use the keypad to enter the number shown next to the menu or sub-menu item on the IP phone screen. (Not applicable to the Cisco SPA501G.) For example, to enable or disable an option. Performs a call . Transfers an active line on another extension by entering the extension ...
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... directly from the IP phone; Configuration of the Cisco Attendant Console and assignment of the Cisco Attendant Console are not described in the Cisco Small Business Attendant Console Quick Start Guide. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 14 Detailed information on Cisco.com for the Cisco SPA500 Series IP phones, providing 32 three...
... directly from the IP phone; Configuration of the Cisco Attendant Console and assignment of the Cisco Attendant Console are not described in the Cisco Small Business Attendant Console Quick Start Guide. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 14 Detailed information on Cisco.com for the Cisco SPA500 Series IP phones, providing 32 three...
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... This chapter describes how to install your Cisco Small Business IP Phone and connect it to Your Phone, page 21 • Connecting Wired and Wireless Headsets, page 21 • Verifying Phone Startup, page 22 • Updating Your Phone Firmware, page 23 Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 15
... This chapter describes how to install your Cisco Small Business IP Phone and connect it to Your Phone, page 21 • Connecting Wired and Wireless Headsets, page 21 • Verifying Phone Startup, page 22 • Updating Your Phone Firmware, page 23 Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 15
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...-11 port marked AUX is reserved for use as a telephone line port or IP device connection. Figure 1 Phone Connections 1 2 3 8 4 5 6 7 284539 Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 16 CAUTION Do not plug a telephone line cord into the port marked AUX. It is ready for the phone. Read the...
...-11 port marked AUX is reserved for use as a telephone line port or IP device connection. Figure 1 Phone Connections 1 2 3 8 4 5 6 7 284539 Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 16 CAUTION Do not plug a telephone line cord into the port marked AUX. It is ready for the phone. Read the...
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Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 17 STEP 4 Insert the other end of the... phone cord into the port at the bottom of the device. ! Installing Your Phone Connecting the Handset 2 Numbered objects in Figure 1 are described in the following table. # Description 1 Auxiliary port. (For use only with the Cisco... insert a telephone line cord into the handset port on the phone body that is marked with a Cisco PA100 power adapter.) Connecting the Handset STEP 1 Turn the phone body over to expose the ports on...
Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 17 STEP 4 Insert the other end of the... phone cord into the port at the bottom of the device. ! Installing Your Phone Connecting the Handset 2 Numbered objects in Figure 1 are described in the following table. # Description 1 Auxiliary port. (For use only with the Cisco... insert a telephone line cord into the handset port on the phone body that is marked with a Cisco PA100 power adapter.) Connecting the Handset STEP 1 Turn the phone body over to expose the ports on...
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It should easily slide into the lower slots on the phone body and lightly press down on the stand. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 18 Installing Your Phone Installing the Desk Stand or Wall Mount (Optional) 2 Installing the Desk Stand or Wall Mount (Optional)...To mount the phone to the wall, you intend to mount the phone to a wall. Reverse the Handset Retention Tab If you are attaching a Cisco SPA500S attendant console, attach the console before attaching the desk stand. If you mount the phone to a vertical surface, such as a desk, or ...
It should easily slide into the lower slots on the phone body and lightly press down on the stand. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 18 Installing Your Phone Installing the Desk Stand or Wall Mount (Optional) 2 Installing the Desk Stand or Wall Mount (Optional)...To mount the phone to the wall, you intend to mount the phone to a wall. Reverse the Handset Retention Tab If you are attaching a Cisco SPA500S attendant console, attach the console before attaching the desk stand. If you mount the phone to a vertical surface, such as a desk, or ...
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...cable from the phone SW port to power the phone, the phone receives power when you must order a Cisco PA100 power supply for each phone. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 19 Installing Your Phone Connecting the Power 2 STEP 3 Rotate the tab 180° and re-insert into... the power port on the phone body. The tab now catches the slot in the handset when the handset is placed onto the cradle. If you are using a Cisco PA100 power...
...cable from the phone SW port to power the phone, the phone receives power when you must order a Cisco PA100 power supply for each phone. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 19 Installing Your Phone Connecting the Power 2 STEP 3 Rotate the tab 180° and re-insert into... the power port on the phone body. The tab now catches the slot in the handset when the handset is placed onto the cradle. If you are using a Cisco PA100 power...
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...port on the RJ-45 phone port marked "SW." This example procedure requires the Cisco PA100 power adapter to provide power to the Cisco WNBP. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 20 STEP 3 Connect the power cable of the Ethernet cable into the device,... such as a Cisco Wireless-N Bridge for Phone Adapters (WNBP), to connect the IP phone to a wireless ...
...port on the RJ-45 phone port marked "SW." This example procedure requires the Cisco PA100 power adapter to provide power to the Cisco WNBP. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 20 STEP 3 Connect the power cable of the Ethernet cable into the device,... such as a Cisco Wireless-N Bridge for Phone Adapters (WNBP), to connect the IP phone to a wireless ...