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...Using Dial Assistance 30 Putting a Call on Hold 30 Resuming a Call 31 Ending a Call 31 Transferring Calls 31 Performing an Attended Transfer 32 Performing an Unattended (Blind) Transfer 32 Transferring a Held Call to an Active Call 33 Redialing 33 Viewing and Returning Missed Calls 34 Turning the... Forwarding All Calls 36 Forwarding Calls When Your Phone is Busy 36 Forwarding Calls When You Don't Answer the Phone 37 Delaying Call Forwarding When You Don't Answer the Phone 37 Stopping Call Forwarding 38 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) ii
...Using Dial Assistance 30 Putting a Call on Hold 30 Resuming a Call 31 Ending a Call 31 Transferring Calls 31 Performing an Attended Transfer 32 Performing an Unattended (Blind) Transfer 32 Transferring a Held Call to an Active Call 33 Redialing 33 Viewing and Returning Missed Calls 34 Turning the... Forwarding All Calls 36 Forwarding Calls When Your Phone is Busy 36 Forwarding Calls When You Don't Answer the Phone 37 Delaying Call Forwarding When You Don't Answer the Phone 37 Stopping Call Forwarding 38 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) ii
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How to use the phone's web user interface. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 2 How to perform advanced phone tasks, such as placing and answering calls, transferring calls, setting up call forwarding, and picking up calls. Getting Started About This Document 1 Organization This table describes the contents of each chapter in...
How to use the phone's web user interface. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 2 How to perform advanced phone tasks, such as placing and answering calls, transferring calls, setting up call forwarding, and picking up calls. Getting Started About This Document 1 Organization This table describes the contents of each chapter in...
User Guide
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... connected to be made or received with backlight 8 1 4 8 12 4 fixed (redial, cancel, conference, and transfer) 4 dynamic None Four-way navigation key Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 3 Unlike traditional phones, Cisco Small Business Pro IP phones require a separate power source. The phones provide traditional features, such as call forwarding, redialing, speed dialing...
... connected to be made or received with backlight 8 1 4 8 12 4 fixed (redial, cancel, conference, and transfer) 4 dynamic None Four-way navigation key Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 3 Unlike traditional phones, Cisco Small Business Pro IP phones require a separate power source. The phones provide traditional features, such as call forwarding, redialing, speed dialing...
User Guide
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... start a conference call , press to perform functions such as a transfer). 6 Navigation button 7 Messages button 8 Hold button Conference-While on hold . Transfer-Transfers a call on the Cisco SPA 501G.) Press to scroll left, right, up by your phone system administrator). Getting Started Understanding Your Phone's Lines and Buttons 1 # Phone Feature 3 LCD Screen 4 Line keys 5 Softkey buttons Description Displays...
... start a conference call , press to perform functions such as a transfer). 6 Navigation button 7 Messages button 8 Hold button Conference-While on hold . Transfer-Transfers a call on the Cisco SPA 501G.) Press to scroll left, right, up by your phone system administrator). Getting Started Understanding Your Phone's Lines and Buttons 1 # Phone Feature 3 LCD Screen 4 Line keys 5 Softkey buttons Description Displays...
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...you have made (press before ok or save). Ignores an incoming call without deleting characters. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7 Getting Started Understanding Your Phone's Lines and Buttons 1 Button > activ add bXfer cancel cfwd -cfwd conf confLx delChr ...or right through an entry without speaking to the party to answer a call ringing on the phone together. Forwards all calls coming to your phone system administrator. Performs a blind call transfer (transferring a call . Shows the Missed Calls list. Do Not Disturb; Activates screen saver mode. ...
...you have made (press before ok or save). Ignores an incoming call without deleting characters. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7 Getting Started Understanding Your Phone's Lines and Buttons 1 Button > activ add bXfer cancel cfwd -cfwd conf confLx delChr ...or right through an entry without speaking to the party to answer a call ringing on the phone together. Forwards all calls coming to your phone system administrator. Performs a blind call transfer (transferring a call . Shows the Missed Calls list. Do Not Disturb; Activates screen saver mode. ...
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Resumes a parked call transfer. Transfers an active line on the phone to enable or disable an option. The IP address is on hold on the LCD screen. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 8 Performs a call . Enters a submenu and when pressed, toggles between Yes or No to... menu or sub-menu item on the LCD screen. (Not applicable to the Cisco SPA 501G.) For example, to enter a star code. Allows you to obtain your changes. Getting Started Understanding Your Phone's Lines and Buttons 1 Button pickup phold redial resume save select starcode unpark xfer...
Resumes a parked call transfer. Transfers an active line on the phone to enable or disable an option. The IP address is on hold on the LCD screen. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 8 Performs a call . Enters a submenu and when pressed, toggles between Yes or No to... menu or sub-menu item on the LCD screen. (Not applicable to the Cisco SPA 501G.) For example, to enter a star code. Allows you to obtain your changes. Getting Started Understanding Your Phone's Lines and Buttons 1 Button pickup phold redial resume save select starcode unpark xfer...
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... Call, page 29 • Putting a Call on using your phone's basic functions. 3 Using Basic Phone Functions This chapter provides instructions on Hold, page 30 • Resuming a Call, page 31 • Ending a Call, page 31 • Transferring Calls, page 31 • Redialing, page 33 • Viewing ...; Placing a Three-Way Conference Call, page 42 • Using the Phone Directories, page 44 • Using the Call History Lists, page 46 • Setting or Changing a Phone Password, page 48 • Accessing Voicemail, page 48 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 26
... Call, page 29 • Putting a Call on using your phone's basic functions. 3 Using Basic Phone Functions This chapter provides instructions on Hold, page 30 • Resuming a Call, page 31 • Ending a Call, page 31 • Transferring Calls, page 31 • Redialing, page 33 • Viewing ...; Placing a Three-Way Conference Call, page 42 • Using the Phone Directories, page 44 • Using the Call History Lists, page 46 • Setting or Changing a Phone Password, page 48 • Accessing Voicemail, page 48 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 26
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...transfers: • Attended Transfer-You call the person to which you are transferring the call. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 31 transfer the call and either press the Headset button (wired) or replace the receiver (wireless). wait for the call. (On the Cisco ...are using the headset, either : - Using Basic Phone Functions Resuming a Call 3 Resuming a Call To resume the call, press the flashing red line button for the person to answer before transferring the call. • Blind Transfer-You transfer the call without speaking to the other party to whom...
...transfers: • Attended Transfer-You call the person to which you are transferring the call. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 31 transfer the call and either press the Headset button (wired) or replace the receiver (wireless). wait for the call. (On the Cisco ...are using the headset, either : - Using Basic Phone Functions Resuming a Call 3 Resuming a Call To resume the call, press the flashing red line button for the person to answer before transferring the call. • Blind Transfer-You transfer the call without speaking to the other party to whom...
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Using Basic Phone Functions Transferring Calls 3 Performing an Attended Transfer Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G: STEP 1 During an active call , press the Transfer button. If you hang up before the call is opened to dial the number. The call and press dial. STEP ... changes before the second call rings, the transfer fails and the first call . STEP 3 After the phone begins to ring or after the phone is transferred with no further action required on hold and a new line is transferred. Performing an Unattended (Blind) Transfer Cisco SPA 502G, SPA 504G, SPA 508G, SPA...
Using Basic Phone Functions Transferring Calls 3 Performing an Attended Transfer Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G: STEP 1 During an active call , press the Transfer button. If you hang up before the call is opened to dial the number. The call and press dial. STEP ... changes before the second call rings, the transfer fails and the first call . STEP 3 After the phone begins to ring or after the phone is transferred with no further action required on hold and a new line is transferred. Performing an Unattended (Blind) Transfer Cisco SPA 502G, SPA 504G, SPA 508G, SPA...
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...press the redial softkey twice. When you want to transfer by pressing the line button of the call after the transfer.) With an active call and one or more than one call on hold, choose the held call on hold. Cisco SPA 501G: To redial the last number, press the...) Press edit to select a number and modify it (for example, to automatically dial the selected number. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 33 Using Basic Phone Functions Redialing 3 Transferring a Held Call to an Active Call NOTE Does not apply to the active party and you are disconnected...
...press the redial softkey twice. When you want to transfer by pressing the line button of the call after the transfer.) With an active call and one or more than one call on hold, choose the held call on hold. Cisco SPA 501G: To redial the last number, press the...) Press edit to select a number and modify it (for example, to automatically dial the selected number. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 33 Using Basic Phone Functions Redialing 3 Transferring a Held Call to an Active Call NOTE Does not apply to the active party and you are disconnected...
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... provides an interactive voice response menu. See Setting Do Not Disturb, page 38. See Forwarding Calls, page 35. Transferring Calls, page 31. *Requires that your IP phone be part of a Cisco SPA 9000 Voice System network. **Requires that the paged extension be part of the option, then press #. You ...Deactivate Call Forward Busy. To access the IVR: STEP 1 Press the Setup button. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 62 Perform a blind transfer. Using the Interactive Voice Response Menu on the Cisco SPA 501G 4 Code 78 79 86 87 90 91 92 93 96 98 Definition ...
... provides an interactive voice response menu. See Setting Do Not Disturb, page 38. See Forwarding Calls, page 35. Transferring Calls, page 31. *Requires that your IP phone be part of a Cisco SPA 9000 Voice System network. **Requires that the paged extension be part of the option, then press #. You ...Deactivate Call Forward Busy. To access the IVR: STEP 1 Press the Setup button. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 62 Perform a blind transfer. Using the Interactive Voice Response Menu on the Cisco SPA 501G 4 Code 78 79 86 87 90 91 92 93 96 98 Definition ...
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..., and more. Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S 6 Configuring the Cisco SPA 500S The Cisco SPA 500S can be configured to easily access other phone lines in the system. Configuration of the Cisco SPA 500S and assignment of ...phone to which the Cisco SPA 500S is not described in this document. For instructions on Cisco.com. For example, buttons on the phone system configuration. NOTE The options available on the Cisco SPA 500S depend on the Cisco SPA 500S can be configured to monitor another extension, speed dial a number, transfer...
..., and more. Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S 6 Configuring the Cisco SPA 500S The Cisco SPA 500S can be configured to easily access other phone lines in the system. Configuration of the Cisco SPA 500S and assignment of ...phone to which the Cisco SPA 500S is not described in this document. For instructions on Cisco.com. For example, buttons on the phone system configuration. NOTE The options available on the Cisco SPA 500S depend on the Cisco SPA 500S can be configured to monitor another extension, speed dial a number, transfer...
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.... - Off: The line is not configured. • Transfer an active call ringing at the extension by pressing the flashing red line button. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 86 The LED color of the Cisco SPA 500S: STEP 1 Log in general, you can:... requires that the line button is not registered; Red (blinking): The line is a problem with phone connectivity. - Monitoring the Cisco SPA 500S To view the status of a line button gives you are transferring). • Dial a configured extension by pressing the green line button on configuration. STEP 2 Click...
.... - Off: The line is not configured. • Transfer an active call ringing at the extension by pressing the flashing red line button. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 86 The LED color of the Cisco SPA 500S: STEP 1 Log in general, you can:... requires that the line button is not registered; Red (blinking): The line is a problem with phone connectivity. - Monitoring the Cisco SPA 500S To view the status of a line button gives you are transferring). • Dial a configured extension by pressing the green line button on configuration. STEP 2 Click...