User Guide
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... choose a call Erase Reset settings to the previous screen Use your phone Press . Hold/resume a call Press more > Confrn, dial the participant, then press Confrn again. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are the property of Cisco Systems, Inc. OL-19613-01 QUICK REFERENCE Cisco Unified IP Phone 7962G and 7942G for a (SCCP only) multiparty call in...
... choose a call Erase Reset settings to the previous screen Use your phone Press . Hold/resume a call Press more > Confrn, dial the participant, then press Confrn again. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are the property of Cisco Systems, Inc. OL-19613-01 QUICK REFERENCE Cisco Unified IP Phone 7962G and 7942G for a (SCCP only) multiparty call in...
User Guide
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... in use Speakerphone in use Video enabled (SCCP only) Feature assigned to button Mobility assigned to button Hold assigned to button Conference assigned to button Transfer assigned to button Phone service URL assigned to button URL entry in a call log is ringing on another line iDivert Send or redirect...new call OPickUp Answer a call that is ringing in an associated group Park Store a call using Call Park PickUp Answer a call that is ringing in another group or on another phone in your group QRT Submit call problems to the system administrator Redial Redial the most recently ...
... in use Speakerphone in use Video enabled (SCCP only) Feature assigned to button Mobility assigned to button Hold assigned to button Conference assigned to button Transfer assigned to button Phone service URL assigned to button URL entry in a call log is ringing on another line iDivert Send or redirect...new call OPickUp Answer a call that is ringing in an associated group Park Store a call using Call Park PickUp Answer a call that is ringing in another group or on another phone in your group QRT Submit call problems to the system administrator Redial Redial the most recently ...
User Guide
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... 20 Ending a Call 21 Using Hold and Resume 22 Using Mute 23 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2 Safety and Performance Information 2 Cisco Product Security Overview 3 Accessibility Features 3 Connecting Your Phone 4 An Overview of Your Phone 7 Understanding Buttons and...
... 20 Ending a Call 21 Using Hold and Resume 22 Using Mute 23 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2 Safety and Performance Information 2 Cisco Product Security Overview 3 Accessibility Features 3 Connecting Your Phone 4 An Overview of Your Phone 7 Understanding Buttons and...
User Guide
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... 39 Understanding Barge Features 39 Using Barge Features 40 Preventing Others from Viewing or Barging a Shared-Line Call 41 Using BLF to Determine a Line State 42 Making and Receiving Secure Calls 43 Tracing Suspicious Calls 44 Prioritizing Critical Calls 44 Using Cisco Extension Mobility 46 Managing Business Calls Using a Single Phone Number 46 iv OL-19613...
... 39 Understanding Barge Features 39 Using Barge Features 40 Preventing Others from Viewing or Barging a Shared-Line Call 41 Using BLF to Determine a Line State 42 Making and Receiving Secure Calls 43 Tracing Suspicious Calls 44 Prioritizing Critical Calls 44 Using Cisco Extension Mobility 46 Managing Business Calls Using a Single Phone Number 46 iv OL-19613...
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... 64 Setting Up Speed Dials on the Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
... 64 Setting Up Speed Dials on the Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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Understanding Additional Configuration Options 74 Troubleshooting Your Phone 76 General Troubleshooting 76 Viewing Phone Administration Data 77 Using the Quality Reporting Tool 77 Cisco One-Year Limited Hardware Warranty Terms 78 Index 79 vi OL-19613-01
Understanding Additional Configuration Options 74 Troubleshooting Your Phone 76 General Troubleshooting 76 Viewing Phone Administration Data 77 Using the Quality Reporting Tool 77 Cisco One-Year Limited Hardware Warranty Terms 78 Index 79 vi OL-19613-01
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... ring volume or tone See Changing Phone Settings, page 52. Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to the table below for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Review safety information See Safety and Performance Information, page 2. Set up speed dialing See Speed Dialing, page 34. Getting Started Using this guide. Put calls on your...
... ring volume or tone See Changing Phone Settings, page 52. Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to the table below for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Review safety information See Safety and Performance Information, page 2. Set up speed dialing See Speed Dialing, page 34. Getting Started Using this guide. Put calls on your...
User Guide
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... sections for information about the impact of a power failure or disruption, you may need to the Cisco Unified IP Phone 7900 Series eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are not available, refer to reset or reconfigure equipment before using the Service or Emergency Calling Service dialing. 2 OL-19613-01 In the case of power outages...
... sections for information about the impact of a power failure or disruption, you may need to the Cisco Unified IP Phone 7900 Series eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are not available, refer to reset or reconfigure equipment before using the Service or Emergency Calling Service dialing. 2 OL-19613-01 In the case of power outages...
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...to other such devices on the quality of these cases, Cisco recommends that are fully compliant with U.S. If you use external devices with the Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (such as mobile phones or two-way radios, some audio noise may be ...devices and their proximity to comply with applicable laws and regulations. and local laws, return this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Further information regarding U.S.
...to other such devices on the quality of these cases, Cisco recommends that are fully compliant with U.S. If you use external devices with the Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (such as mobile phones or two-way radios, some audio noise may be ...devices and their proximity to comply with applicable laws and regulations. and local laws, return this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Further information regarding U.S.
User Guide
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... performs limited internal testing of the rotated tab. Cisco Unified IP Phone 7962G and 7942G Phone Guide for use a wireless headset in conjunction with TAPS After your phone is connected to the network, your system administrator might ask you can use with TAPS, pick up . To register with the Cisco Unified IP Phones, Cisco does not certify or support products from the top of...
... performs limited internal testing of the rotated tab. Cisco Unified IP Phone 7962G and 7942G Phone Guide for use a wireless headset in conjunction with TAPS After your phone is connected to the network, your system administrator might ask you can use with TAPS, pick up . To register with the Cisco Unified IP Phones, Cisco does not certify or support products from the top of...
User Guide
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...displays. 2. Depending on the far end. These environmental and hardware inconsistencies in conjunction with Cisco Unified IP Phones. For information about wireless headsets that work in the locations where Cisco Unified IP Phones are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Humming... may be reduced or eliminated by both the remote party and the Cisco Unified IP Phone user. If you want to the following URL: http://www.cisco.com/pcgi-bin/ctdp/Search.pl 1. See Using External Devices, page 3 for example, headsets that customers test headsets...
...displays. 2. Depending on the far end. These environmental and hardware inconsistencies in conjunction with Cisco Unified IP Phones. For information about wireless headsets that work in the locations where Cisco Unified IP Phones are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Humming... may be reduced or eliminated by both the remote party and the Cisco Unified IP Phone user. If you want to the following URL: http://www.cisco.com/pcgi-bin/ctdp/Search.pl 1. See Using External Devices, page 3 for example, headsets that customers test headsets...
User Guide
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In addition to identify buttons and hardware on your phone. Cisco Unified IP Phone 7962G 2 16 1 3 4 5 6 7 8 9 15 14 13 12 11 10 187005 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Understanding Buttons and Hardware You can use the graphics and table below to basic call-handling features, your phone can provide enhanced productivity features that extend your...
In addition to identify buttons and hardware on your phone. Cisco Unified IP Phone 7962G 2 16 1 3 4 5 6 7 8 9 15 14 13 12 11 10 187005 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Understanding Buttons and Hardware You can use the graphics and table below to basic call-handling features, your phone can provide enhanced productivity features that extend your...
User Guide
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...60 5 Directories button Opens/closes the Directories menu. Accessing the Help System on hold 2 Phone screen Shows phone features. An Overview of the phone Adjusting the Footstand, base. Use it Using Call Logs, page 54 to Determine a Line State, page 42 • Placing or... 16 • Speed Dialing, page 34 • Using a Shared Line, page 38 • Using BLF to Determine a Line State, page 42 • Using BLF to access call on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) page 5 4...
...60 5 Directories button Opens/closes the Directories menu. Accessing the Help System on hold 2 Phone screen Shows phone features. An Overview of the phone Adjusting the Footstand, base. Use it Using Call Logs, page 54 to Determine a Line State, page 42 • Placing or... 16 • Speed Dialing, page 34 • Using a Shared Line, page 38 • Using BLF to Determine a Line State, page 42 • Using BLF to access call on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) page 5 4...
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... button Description Opens/closes the Settings menu. When the Using a Handset, Headset, headset is on configuration. The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone 7942G supports one call can adjust this number according to control phone screen contrast and ring sounds. By default, your phone supports four connected calls per line, but your...
... button Description Opens/closes the Settings menu. When the Using a Handset, Headset, headset is on configuration. The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone 7942G supports one call can adjust this number according to control phone screen contrast and ring sounds. By default, your phone supports four connected calls per line, but your...
User Guide
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... and line state. A holding call on this line. BLF- Cisco Unified IP Phone 7962G and 7942G Phone Guide for details. Off-hook line You are currently connected to your phone. Ringing call An incoming call is ringing (BLF Pickup) Line in -use Reverting call Authenticated call Encrypted call Another phone that shares your line has put the call is...
... and line state. A holding call on this line. BLF- Cisco Unified IP Phone 7962G and 7942G Phone Guide for details. Off-hook line You are currently connected to your phone. Ringing call An incoming call is ringing (BLF Pickup) Line in -use Reverting call Authenticated call Encrypted call Another phone that shares your line has put the call is...
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... several feature tabs are configured. See Understanding Feature Buttons and Menus, page 13. Do not use any liquids or powders on page 11, and Viewing Multiple Calls, page 24. 6 Phone tab Indicates call state for your primary phone line. Icons and labels indicate how indicators these buttons are open feature menu. See "Understanding...
... several feature tabs are configured. See Understanding Feature Buttons and Menus, page 13. Do not use any liquids or powders on page 11, and Viewing Multiple Calls, page 24. 6 Phone tab Indicates call state for your primary phone line. Icons and labels indicate how indicators these buttons are open feature menu. See "Understanding...
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... • Calling Features-Descriptions and procedures for calling features • Help-Tips on using Help Press twice quickly. softkey Learn about your phone and wait a few seconds for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Get help system. Cisco Unified IP Phone 7962G and 7942G Phone Guide for the menu to display a feature menu. Open or close a feature menu. The...
... • Calling Features-Descriptions and procedures for calling features • Help-Tips on using Help Press twice quickly. softkey Learn about your phone and wait a few seconds for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Get help system. Cisco Unified IP Phone 7962G and 7942G Phone Guide for the menu to display a feature menu. Open or close a feature menu. The...
User Guide
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...or system administrator for information about using a softkey or by pressing a line button. Understanding Feature Availability Depending on your phone. You can configure some details about feature operation or availability. You can access many features either by using softkeys and line buttons to you... or might work differently on your phone system configuration, features included in this Phone Guide might not be available to access features: Feature Call Back ...
...or system administrator for information about using a softkey or by pressing a line button. Understanding Feature Availability Depending on your phone. You can configure some details about feature operation or availability. You can access many features either by using softkeys and line buttons to you... or might work differently on your phone system configuration, features included in this Phone Guide might not be available to access features: Feature Call Back ...
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... SIP vs. To learn which features are protocol-specific. Your system administrator determines this configuration. This Phone Guide indicates which protocol your phone is using, you can ask your phone. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) An Overview of two signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control...
... SIP vs. To learn which features are protocol-specific. Your system administrator determines this configuration. This Phone Guide indicates which protocol your phone is using, you can ask your phone. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) An Overview of two signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control...
User Guide
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...You can dial on your Placed Calls. To call a number displayed with the phone idle) to see your Cisco Unified IP Phone. Using a Handset, Headset, and Speakerphone, page 49 Redial a number Press Redial to dial the last number, or Using Call Logs, page 54 press the Navigation button (with Auto Dial, press ...enter a number. To pre-dial, enter a number, then go off-hook. Feature availability can perform basic call-handling tasks using a range of Your Phone, page 7 Place a call using the same line) 2. see ... Or if is called Auto Dial. Press Hold. Press New Call. An Overview of features...
...You can dial on your Placed Calls. To call a number displayed with the phone idle) to see your Cisco Unified IP Phone. Using a Handset, Headset, and Speakerphone, page 49 Redial a number Press Redial to dial the last number, or Using Call Logs, page 54 press the Navigation button (with Auto Dial, press ...enter a number. To pre-dial, enter a number, then go off-hook. Feature availability can perform basic call-handling tasks using a range of Your Phone, page 7 Place a call using the same line) 2. see ... Or if is called Auto Dial. Press Hold. Press New Call. An Overview of features...