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Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
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... or headset during a call Press intercom button, enter a number if necessary, and speak after dialing a number. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are the property of Cisco Systems, Inc. OL-19613-01 QUICK REFERENCE Cisco Unified IP Phone 7962G and 7942G for a (SCCP only) multiparty call Erase Reset settings to their respective owners. The use...
... or headset during a call Press intercom button, enter a number if necessary, and speak after dialing a number. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are the property of Cisco Systems, Inc. OL-19613-01 QUICK REFERENCE Cisco Unified IP Phone 7962G and 7942G for a (SCCP only) multiparty call Erase Reset settings to their respective owners. The use...
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... and Resume 22 Using Mute 23 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2 Safety and Performance Information 2 Cisco Product Security Overview 3 Accessibility Features 3 Connecting Your Phone 4 An Overview of Your Phone 7 Understanding Buttons and Hardware 7 Understanding Lines...
... and Resume 22 Using Mute 23 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2 Safety and Performance Information 2 Cisco Product Security Overview 3 Accessibility Features 3 Connecting Your Phone 4 An Overview of Your Phone 7 Understanding Buttons and Hardware 7 Understanding Lines...
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... Using a Headset 49 Using a Speakerphone 50 Using AutoAnswer with a Headset or Speakerphone 51 Changing Phone Settings 52 Customizing Rings and Message Indicators 52 Customizing the Phone Screen 53 Using Call Logs and Directories 54 Using Call Logs 54 Directory Dialing 56 Using Corporate ...Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (...
... Using a Headset 49 Using a Speakerphone 50 Using AutoAnswer with a Headset or Speakerphone 51 Changing Phone Settings 52 Customizing Rings and Message Indicators 52 Customizing the Phone Screen 53 Using Call Logs and Directories 54 Using Call Logs 54 Directory Dialing 56 Using Corporate ...Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (...
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... a Handset, Headset, and Speakerphone, page 49. Make calls See Placing a Call-Basic Options, page 16. Make conference calls See Making Conference Calls, page 29. Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to ... Then... Transfer calls See Transferring Calls, page 25. See softkey and icon definitions See the Quick Reference Card in the...
... a Handset, Headset, and Speakerphone, page 49. Make calls See Placing a Call-Basic Options, page 16. Make conference calls See Making Conference Calls, page 29. Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to ... Then... Transfer calls See Transferring Calls, page 25. See softkey and icon definitions See the Quick Reference Card in the...
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... at the following location: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Note Although a eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are not available, refer to the Cisco Unified IP Phone 7900 Series eLearning tutorials for several phone models) from this URL: http://www.cisco.com/ International Cisco websites can be accessed from your personal computer...
... at the following location: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Note Although a eLearning tutorials for the Cisco Unified IP Phone 7962G and 7942G are not available, refer to the Cisco Unified IP Phone 7900 Series eLearning tutorials for several phone models) from this URL: http://www.cisco.com/ International Cisco websites can be accessed from your personal computer...
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...If you use of good quality external devices (such as mobile phones or two-way radios, some audio noise may be found at this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for compliance with U.S. You can find more of the ...ear/ear_data.html. export regulations may still occur. Accessibility Features A list of accessibility features is subject to comply with the Cisco Unified IP Phone: Cisco recommends the use external devices with applicable laws and regulations. In these devices and their proximity to import, export, distribute...
...If you use of good quality external devices (such as mobile phones or two-way radios, some audio noise may be found at this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for compliance with U.S. You can find more of the ...ear/ear_data.html. export regulations may still occur. Accessibility Features A list of accessibility features is subject to comply with the Cisco Unified IP Phone: Cisco recommends the use external devices with applicable laws and regulations. In these devices and their proximity to import, export, distribute...
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If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100 SW) 5 Access port (10/100 PC) 185045 7 6 Handset port 7 Headset port 8 Footstand button 9 Auxiliary port (AUX) 4 OL-19613-01 Connecting Your Phone Your system administrator will likely connect your phone. 8 1 9 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network.
If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100 SW) 5 Access port (10/100 PC) 185045 7 6 Handset port 7 Headset port 8 Footstand button 9 Auxiliary port (AUX) 4 OL-19613-01 Connecting Your Phone Your system administrator will likely connect your phone. 8 1 9 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network.
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...After your entire extension, including the area code. Using a Headset You can use with the wireless headset remote hookswitch control feature. Cisco Unified IP Phone 7962G and 7942G Phone Guide for instructions. 1 2 3 120521 1 Set the handset aside and pull the square plastic tab from the handset rest. .... Return the handset to replace an existing phone. You might be used for use a wireless headset in conjunction with the Cisco Unified IP Phones, Cisco does not certify or support products from the top of the phone base, adjust the footstand while pressing the footstand...
...After your entire extension, including the area code. Using a Headset You can use with the wireless headset remote hookswitch control feature. Cisco Unified IP Phone 7962G and 7942G Phone Guide for instructions. 1 2 3 120521 1 Set the handset aside and pull the square plastic tab from the handset rest. .... Return the handset to replace an existing phone. You might be used for use a wireless headset in conjunction with the Cisco Unified IP Phones, Cisco does not certify or support products from the top of the phone base, adjust the footstand while pressing the footstand...
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... decision and deploying en masse. See Using External Devices, page 3 for details. These environmental and hardware inconsistencies in conjunction with Cisco Unified IP Phones. However, a variety of outside sources: for a particular Technology Development Program partner, enter the partner's name in their proximity ...to the party on the quality of any headsets. For information about wireless headsets that work in the locations where Cisco Unified IP Phones are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Audio Quality Subjective to the User...
... decision and deploying en masse. See Using External Devices, page 3 for details. These environmental and hardware inconsistencies in conjunction with Cisco Unified IP Phones. However, a variety of outside sources: for a particular Technology Development Program partner, enter the partner's name in their proximity ...to the party on the quality of any headsets. For information about wireless headsets that work in the locations where Cisco Unified IP Phones are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Audio Quality Subjective to the User...
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Cisco Unified IP Phone 7962G 2 16 1 3 4 5 6 7 8 9 15 14 13 12 11 10 187005 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) An Overview of Your Phone An Overview of phone features and services from your call-handling capabilities. In addition to basic call-handling features, your phone can use the graphics and table below to network data, XML...
Cisco Unified IP Phone 7962G 2 16 1 3 4 5 6 7 8 9 15 14 13 12 11 10 187005 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) An Overview of Your Phone An Overview of phone features and services from your call-handling capabilities. In addition to basic call-handling features, your phone can use the graphics and table below to network data, XML...
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... Features, page 12 3 Footstand button Allows you to adjust the angle of Your Phone Item Description For more information, see... 1 Programmable buttons Depending on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G Phone Guide for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call...
... Features, page 12 3 Footstand button Allows you to adjust the angle of Your Phone Item Description For more information, see... 1 Programmable buttons Depending on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G Phone Guide for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call...
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..., page 49 11 Mute button Toggles the microphone on or off -hook) and the ringer volume (on -hook, displays phone numbers from your phone screen). Item 7 Settings button 8 Services button Description Opens/closes the Settings menu. When Using Mute, page 23 the microphone... more information, see how many lines as you have directory numbers and phone line icons: . The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone 7942G supports one call you to your phone screen. You have as many lines you have , look at any time...
..., page 49 11 Mute button Toggles the microphone on or off -hook) and the ringer volume (on -hook, displays phone numbers from your phone screen). Item 7 Settings button 8 Services button Description Opens/closes the Settings menu. When Using Mute, page 23 the microphone... more information, see how many lines as you have directory numbers and phone line icons: . The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone 7942G supports one call you to your phone screen. You have as many lines you have , look at any time...
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A holding call is ringing. See Using BLF to Determine a Line State, page 42. Cisco Unified IP Phone 7962G and 7942G Phone Guide for details. Ringing call An incoming call is reverting to help you determine the call is ringing on one -way ...page 22. See Using a Shared Line, page 38, for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) See Making and Receiving Secure Calls, page 43. monitored line is sending or receiving one of Your Phone Understanding Line and Call Icons Your phone displays icons to your lines. Connected call You are dialing ...
A holding call is ringing. See Using BLF to Determine a Line State, page 42. Cisco Unified IP Phone 7962G and 7942G Phone Guide for details. Ringing call An incoming call is reverting to help you determine the call is ringing on one -way ...page 22. See Using a Shared Line, page 38, for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) See Making and Receiving Secure Calls, page 43. monitored line is sending or receiving one of Your Phone Understanding Line and Call Icons Your phone displays icons to your lines. Connected call You are dialing ...
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... to ... View the main menu Press on your phone • How do I...?-Procedures for common phone tasks • Calling Features-Descriptions and procedures for the menu to ... Main menu topics include: • About Your Cisco Unified IP Phone-Details about a menu item Press , , or to...features • Help-Tips on using Help Press twice quickly. Highlight a menu item, then press twice quickly. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Press Exit. The tab is visible when the feature menu is open ...
... to ... View the main menu Press on your phone • How do I...?-Procedures for common phone tasks • Calling Features-Descriptions and procedures for the menu to ... Main menu topics include: • About Your Cisco Unified IP Phone-Details about a menu item Press , , or to...features • Help-Tips on using Help Press twice quickly. Highlight a menu item, then press twice quickly. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Press Exit. The tab is visible when the feature menu is open ...
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Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) SCCP Your phone can vary depending on your system administrator or you can ask your phone. This Phone Guide indicates which protocol your phone is using, you can choose > Model Information > Call Control Protocol on the protocol. Your system administrator ... signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control Protocol). To learn which features are protocol-specific. Phone features can be configured to work with one of Your...
Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) SCCP Your phone can vary depending on your system administrator or you can ask your phone. This Phone Guide indicates which protocol your phone is using, you can choose > Model Information > Call Control Protocol on the protocol. Your system administrator ... signaling protocols: SIP (Session Initiation Protocol) or SCCP (Skinny Call Control Protocol). To learn which features are protocol-specific. Phone features can be configured to work with one of Your...
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... You can dial on your system administrator for more information, see your Placed Calls log. Then... Press Hold. Enter a number. see your Cisco Unified IP Phone. An Overview of features and services. Choose > Missed Calls, Received Calls, or Placed Calls. To call on -hook, without a dial ...This is lit, press New Call and enter a number. Basic Call Handling You can perform basic call 1. Place a call using a range of Your Phone, page 7 Place a call log 1. Using a Handset, Headset, and Speakerphone, page 49 Place a call using the same line) 2. is active ...
... You can dial on your system administrator for more information, see your Placed Calls log. Then... Press Hold. Enter a number. see your Cisco Unified IP Phone. An Overview of features and services. Choose > Missed Calls, Received Calls, or Placed Calls. To call on -hook, without a dial ...This is lit, press New Call and enter a number. Basic Call Handling You can perform basic call 1. Place a call using a range of Your Phone, page 7 Place a call log 1. Using a Handset, Headset, and Speakerphone, page 49 Place a call using the same line) 2. is active ...
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...international call logging, which is indicated by a "+" symbol on the call logs, redial, or call directory entries. Press for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Dial from a corporate directory on your system administrator for Busy Lamp Field indicators. Using BLF...line Look for more information. • Your phone might be monitored or recorded. Dial from a corporate directory on the phone 1. Press CallBack while listening to Determine a Line State, page 42 Cisco Unified IP Phone 7962G and 7942G Phone Guide for the new line. Click the number...
...international call logging, which is indicated by a "+" symbol on the call logs, redial, or call directory entries. Press for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Dial from a corporate directory on your system administrator for Busy Lamp Field indicators. Using BLF...line Look for more information. • Your phone might be monitored or recorded. Dial from a corporate directory on the phone 1. Press CallBack while listening to Determine a Line State, page 42 Cisco Unified IP Phone 7962G and 7942G Phone Guide for the new line. Click the number...
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...IP phone. 5. Place a call , obtain your Mobile Mobility, page 46 Voice Access number and End user PIN from your system administrator. 2. Place a call to ... Prioritizing Critical Calls, page 44 Dial from a mobile phone using Mobile Voice Access to log in to the Cisco Extension Mobility Using Cisco... Extension Extension Mobility profile service on Your Phone, page 57 2. Choose Personal Address Book and search for a ...
...IP phone. 5. Place a call , obtain your Mobile Mobility, page 46 Voice Access number and End user PIN from your system administrator. 2. Place a call to ... Prioritizing Critical Calls, page 44 Dial from a mobile phone using Mobile Voice Access to log in to the Cisco Extension Mobility Using Cisco... Extension Extension Mobility profile service on Your Phone, page 57 2. Choose Personal Address Book and search for a ...
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... Address Book on the Web, page 62 1. Basic Call Handling If you want to find and select an entry. Press the PAB line button. 2. Cisco Unified IP Phone 7962G and 7942G Phone Guide for more information. Press the Fast Dial line button. 2. Scroll to or press the index number to ... Place a call using Fast Dial Place... the Web, page 63 Using Your Personal Address Book on the Web, page 62 1. Contact your PAB Then... Note Before using your system administrator for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) The system dials the specified number.
... Address Book on the Web, page 62 1. Basic Call Handling If you want to find and select an entry. Press the PAB line button. 2. Cisco Unified IP Phone 7962G and 7942G Phone Guide for more information. Press the Fast Dial line button. 2. Scroll to or press the index number to ... Place a call using Fast Dial Place... the Web, page 63 Using Your Personal Address Book on the Web, page 62 1. Contact your PAB Then... Note Before using your system administrator for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) The system dials the specified number.