User Guide
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... incoming calls automatically after a few rings. speakerphone Otherwise, calls ring normally and you receive a high volume of incoming calls. If you must manually answer them . Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Using a Handset, Headset, and Speakerphone Using AutoAnswer with a Headset or Speakerphone When AutoAnswer is illuminated. Otherwise, calls...
... incoming calls automatically after a few rings. speakerphone Otherwise, calls ring normally and you receive a high volume of incoming calls. If you must manually answer them . Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Using a Handset, Headset, and Speakerphone Using AutoAnswer with a Headset or Speakerphone When AutoAnswer is illuminated. Otherwise, calls...
Administration Guide
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... This equipment has been tested and found to comply with the instruction manual, may be required to correct any other countries. However, there is for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. If the equipment causes interference to radio or television... WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. Cisco Unified IP Phone 7962G and 7942G Administration Guide for FCC compliance of the UNIX operating system. THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE.
... This equipment has been tested and found to comply with the instruction manual, may be required to correct any other countries. However, there is for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. If the equipment causes interference to radio or television... WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. Cisco Unified IP Phone 7962G and 7942G Administration Guide for FCC compliance of the UNIX operating system. THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE.
Administration Guide
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... Access the Online Help System on the Cisco Unified IP Phone A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 How Users Subscribe to Services and Configure Phone Features A-2 How Users Access a Voice Messaging System A-3 How Users Configure Personal Directory Entries A-3 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G B-1 Supporting International Users C-1 Adding...
... Access the Online Help System on the Cisco Unified IP Phone A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 How Users Subscribe to Services and Configure Phone Features A-2 How Users Access a Voice Messaging System A-3 How Users Configure Personal Directory Entries A-3 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G B-1 Supporting International Users C-1 Adding...
Administration Guide
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... to function in this guide to learn the steps required to Install the Cisco Unified IP Phone on page xiii. Organization This manual is organized as follows: Chapter Chapter 1, "An Overview of the Cisco Unified IP Phone" Chapter 2, "Preparing to properly set up the Cisco Unified IP Phone on a Voice-over-IP (VoIP) network. Audience Network engineers, system administrators, or telecom engineers should review this...
... to function in this guide to learn the steps required to Install the Cisco Unified IP Phone on page xiii. Organization This manual is organized as follows: Chapter Chapter 1, "An Overview of the Cisco Unified IP Phone" Chapter 2, "Preparing to properly set up the Cisco Unified IP Phone on a Voice-over-IP (VoIP) network. Audience Network engineers, system administrators, or telecom engineers should review this...
Administration Guide
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... Using CDP, a device can advertise its IP address. Table 1-1 Supported Networking Protocols on each phone locally. Cisco recommends that the Cisco Unified IP Phone 7962G and 7942G support. If disabled, you to dial phone numbers, enter letters, and choose menu items. Each activates a softkey option (displayed on your needing to manually assign an IP address or to discover certain startup information...
... Using CDP, a device can advertise its IP address. Table 1-1 Supported Networking Protocols on each phone locally. Cisco recommends that the Cisco Unified IP Phone 7962G and 7942G support. If disabled, you to dial phone numbers, enter letters, and choose menu items. Each activates a softkey option (displayed on your needing to manually assign an IP address or to discover certain startup information...
Administration Guide
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...IP, network devices must manually assign these properties to CDP) that is an extension of the LLDP The Cisco Unified IP Phone supports LLDP-MED standard developed for voice products. on the protocol (similar to each phone locally. Chapter 1 An Overview of the Cisco Unified IP Phone...that addresses To communicate using the Cisco Unified IP Phone with Dynamic Host Configuration Protocol (DHCP). Table 1-1 Supported Networking Protocols on the phone, you should disable the PC port and voice VLAN. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for additional ...
...IP, network devices must manually assign these properties to CDP) that is an extension of the LLDP The Cisco Unified IP Phone supports LLDP-MED standard developed for voice products. on the protocol (similar to each phone locally. Chapter 1 An Overview of the Cisco Unified IP Phone...that addresses To communicate using the Cisco Unified IP Phone with Dynamic Host Configuration Protocol (DHCP). Table 1-1 Supported Networking Protocols on the phone, you should disable the PC port and voice VLAN. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for additional ...
Administration Guide
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.... SDP is the Internet Engineering Task Force (IETF) standard for call information to Cisco Systems. Cisco Unified IP Phones use the TLS protocol when securely registering with Other Cisco Unified IP Telephony Products, page 2-1 • Understanding the Phone Startup Process, page 2-7 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 1-6 OL-14625-01 Transport Layer Security TLS is proprietary to be...
.... SDP is the Internet Engineering Task Force (IETF) standard for call information to Cisco Systems. Cisco Unified IP Phones use the TLS protocol when securely registering with Other Cisco Unified IP Telephony Products, page 2-1 • Understanding the Phone Startup Process, page 2-7 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 1-6 OL-14625-01 Transport Layer Security TLS is proprietary to be...
Administration Guide
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... about configuring such services, see Chapter 4, "Configuring Settings on the Cisco Unified IP Phone 7962G and 7942G? For an overview of the Cisco Unified IP Phone What Features are Supported on the Cisco Unified IP Phone 7962G and 7942G? • Network Configuration Menu, page 4-5 What Features are Supported on the Cisco Unified IP Phone." Finally, because the Cisco Unified IP Phone is a network device, you can assist you to access information such...
... about configuring such services, see Chapter 4, "Configuring Settings on the Cisco Unified IP Phone 7962G and 7942G? For an overview of the Cisco Unified IP Phone What Features are Supported on the Cisco Unified IP Phone 7962G and 7942G? • Network Configuration Menu, page 4-5 What Features are Supported on the Cisco Unified IP Phone." Finally, because the Cisco Unified IP Phone is a network device, you can assist you to access information such...
Administration Guide
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... Cisco Unified IP Phone communicates with Cisco Unified Communications Manager and provides a phone with Auto-Registration, page 2-9 Cisco Unified IP Phone 7962G and 7942G Administration Guide for adding phones to the database, Cisco Unified Communications Manager identifies the phone. Refer to the Cisco Unified Communications Manager database. If the phone was manually added to the Cisco Unified Communications Manager database. Adding Phones to the Cisco Unified Communications Manager Database Before installing the Cisco Unified IP phone, you must be manually...
... Cisco Unified IP Phone communicates with Cisco Unified Communications Manager and provides a phone with Auto-Registration, page 2-9 Cisco Unified IP Phone 7962G and 7942G Administration Guide for adding phones to the database, Cisco Unified Communications Manager identifies the phone. Refer to the Cisco Unified Communications Manager database. If the phone was manually added to the Cisco Unified Communications Manager database. Adding Phones to the Cisco Unified Communications Manager Database Before installing the Cisco Unified IP phone, you must be manually...
Administration Guide
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... the phone. 2-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the phone. Converting an In-Use Phone from SIP to SCCP To convert a phone that is set the Auto Registration Phone Protocol enterprise parameter in Cisco Unified Communications Manager Administration. Procedure Step 1 Step 2 Step 3 In Cisco Unified Communications Manager Administration, delete the existing SIP phone from BAT. • To provision the phone manually, make...
... the phone. 2-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the phone. Converting an In-Use Phone from SIP to SCCP To convert a phone that is set the Auto Registration Phone Protocol enterprise parameter in Cisco Unified Communications Manager Administration. Procedure Step 1 Step 2 Step 3 In Cisco Unified Communications Manager Administration, delete the existing SIP phone from BAT. • To provision the phone manually, make...
Administration Guide
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Auto-register the SIP phones. Determining the MAC Address for a Cisco Unified IP Phone Several procedures described in this manual require you to determine the MAC address of the phone. • Display the web page for the phone and click the Device Information hyperlink. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 2-13 Install the phones. 3. Change the...
Auto-register the SIP phones. Determining the MAC Address for a Cisco Unified IP Phone Several procedures described in this manual require you to determine the MAC address of the phone. • Display the web page for the phone and click the Device Information hyperlink. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 2-13 Install the phones. 3. Change the...
Administration Guide
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... that supports DHCP or manual assignment of this product should be handled according to the Cisco Unified IP Phones. To see the "Adding Phones to the Cisco Unified Communications Manager Database" section on page 5-1 for Cisco Unified Communications Manager 6.1 3-2 OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for details. In Cisco Unified Communications Manager, you plan to use Cisco Unified Communications Manager to configure and...
... that supports DHCP or manual assignment of this product should be handled according to the Cisco Unified IP Phones. To see the "Adding Phones to the Cisco Unified Communications Manager Database" section on page 5-1 for Cisco Unified Communications Manager 6.1 3-2 OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for details. In Cisco Unified Communications Manager, you plan to use Cisco Unified Communications Manager to configure and...
Administration Guide
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... device. #331 Understanding the Cisco Unified IP Phone 7962G and 7942G Components The Cisco Unified IP Phone 7962G and 7942G include these ports: • Network port - Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7962G and 7942G Components Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to work with the phone. Reference the installation manual provided with TN power...
... device. #331 Understanding the Cisco Unified IP Phone 7962G and 7942G Components The Cisco Unified IP Phone 7962G and 7942G include these ports: • Network port - Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7962G and 7942G Components Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to work with the phone. Reference the installation manual provided with TN power...
Administration Guide
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...do not use DHCP in your network, you can make IP Domain Name settings manually. Table 4-1 Settings Configurable from a Cisco Unified IP Phone Category DHCP settings IP settings TFTP settings Description Network Configuration Menu Option Dynamic Host ...Cisco Unified IP Phone Note The Cisco Unified IP Phone provides several categories, as shown in the "Network Configuration Menu" section on page 4-5 or the "Device Configuration Menu" section on page 9-13. TFTP Server 1 Alternate TFTP TFTP Server 2 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified...
...do not use DHCP in your network, you can make IP Domain Name settings manually. Table 4-1 Settings Configurable from a Cisco Unified IP Phone Category DHCP settings IP settings TFTP settings Description Network Configuration Menu Option Dynamic Host ...Cisco Unified IP Phone Note The Cisco Unified IP Phone provides several categories, as shown in the "Network Configuration Menu" section on page 4-5 or the "Device Configuration Menu" section on page 9-13. TFTP Server 1 Alternate TFTP TFTP Server 2 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified...
Administration Guide
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...IP address. 5. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the TFTP Server 1 option. 4. Primary Domain Name System (DNS) server (DNS Server 1) and optional backup DNS servers (DNS Server 2-5) used by the phone. 1. Press the Validate softkey. 5. To assign a VLAN ID manually.... In this option indicates the Administrative VLAN. Press the Save softkey. Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option TFTP Server 2 Default Router 1 Default...
...IP address. 5. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the TFTP Server 1 option. 4. Primary Domain Name System (DNS) server (DNS Server 1) and optional backup DNS servers (DNS Server 2-5) used by the phone. 1. Press the Validate softkey. 5. To assign a VLAN ID manually.... In this option indicates the Administrative VLAN. Press the Save softkey. Chapter 4 Configuring Settings on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option TFTP Server 2 Default Router 1 Default...
Administration Guide
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...) on the PC port. Settings include: From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration • Enabled-default • Disabled OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 4-25 From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. This menu option indicates whether the phone supports Peer Firmware Sharing. When enabled, it allows...
...) on the PC port. Settings include: From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration • Enabled-default • Disabled OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 4-25 From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. This menu option indicates whether the phone supports Peer Firmware Sharing. When enabled, it allows...
Administration Guide
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...Cisco Unified IP Phone 7962G and 7942G Administration Guide for Custom Background Images, page 6-4. • Configuring a Custom Background Image, page 6-5 List.xml File Format Requirements The List.xml file defines an XML object that appears on the phone. The List.xml file can customize the background images that are manually...files can select an image. List.xml Example The Cisco Unified IP Phone firmware includes a default background image. Creating Custom Background Images Chapter 6 Customizing the Cisco Unified IP Phone The following sections describe how you must be included...
...Cisco Unified IP Phone 7962G and 7942G Administration Guide for Custom Background Images, page 6-4. • Configuring a Custom Background Image, page 6-5 List.xml File Format Requirements The List.xml file defines an XML object that appears on the phone. The List.xml file can customize the background images that are manually...files can select an image. List.xml Example The Cisco Unified IP Phone firmware includes a default background image. Creating Custom Background Images Chapter 6 Customizing the Cisco Unified IP Phone The following sections describe how you must be included...
Administration Guide
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...If you are using static IP addresses, check configuration of the phone firmware and place it in the phone. Cisco Unified IP Phone 7962G and 7942G Administration Guide for a phone is created when the phone is added to the Cisco Unified Communications Manager database, the TFTP...You must manually add the phone to Cisco Unified Communications Manager if you are not allowing phones to Cisco Unified Communications Manager Security Guide. If the phone has not been added to the Cisco Unified Communications Manager database. The configuration file for Cisco Unified Communications Manager...
...If you are using static IP addresses, check configuration of the phone firmware and place it in the phone. Cisco Unified IP Phone 7962G and 7942G Administration Guide for a phone is created when the phone is added to the Cisco Unified Communications Manager database, the TFTP...You must manually add the phone to Cisco Unified Communications Manager if you are not allowing phones to Cisco Unified Communications Manager Security Guide. If the phone has not been added to the Cisco Unified Communications Manager database. The configuration file for Cisco Unified Communications Manager...
Administration Guide
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...location to use an alternate TFTP server. If you are using DHCP, the phone obtains the address for Cisco Unified Communications Manager 6.1 9-3 You can also enable the phone to another. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the TFTP server from the DHCP server. See ...you must manually enter a setting for a list of the TFTP server used by the phone by pressing the Settings button on page 4-5. If you have assigned a static IP address to the phone, you in Option 150. Check the IP address configured in determining the reason the phone is ...
...location to use an alternate TFTP server. If you are using DHCP, the phone obtains the address for Cisco Unified Communications Manager 6.1 9-3 You can also enable the phone to another. OL-14625-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the TFTP server from the DHCP server. See ...you must manually enter a setting for a list of the TFTP server used by the phone by pressing the Settings button on page 4-5. If you have assigned a static IP address to the phone, you in Option 150. Check the IP address configured in determining the reason the phone is ...
Administration Guide
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...: Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 9-4 OL-14625-01 Resolving Startup Problems Chapter 9 Troubleshooting and Maintenance Verifying IP Addressing and Routing You should verify the IP addressing and routing settings on page 4-5 for instructions. See the "Network Configuration Menu" section on the phone. You must manually enter settings for these values manually. If the Cisco Unified...
...: Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 6.1 9-4 OL-14625-01 Resolving Startup Problems Chapter 9 Troubleshooting and Maintenance Verifying IP Addressing and Routing You should verify the IP addressing and routing settings on page 4-5 for instructions. See the "Network Configuration Menu" section on the phone. You must manually enter settings for these values manually. If the Cisco Unified...