imageCLASS D780 Fax Guide
Page 2
...manual, or otherwise, without the prior written permission of Canon, Inc. Setting up the machine Setting up paper Installing Printer Driver Set-up Instructions Document and paper handling Making copies Maintenance Troubleshooting feed and copy issues Reference Guide Sending and receiving ...faxes Speed dialing Troubleshooting fax issues Printing with CAPT Checking the status of a print job Troubleshooting CAPT issues Fax Guide Only for the imageCLASS D780 model Printer Guide • Documentation is a trademark of Canon, Inc. All rights reserved....
...manual, or otherwise, without the prior written permission of Canon, Inc. Setting up the machine Setting up paper Installing Printer Driver Set-up Instructions Document and paper handling Making copies Maintenance Troubleshooting feed and copy issues Reference Guide Sending and receiving ...faxes Speed dialing Troubleshooting fax issues Printing with CAPT Checking the status of a print job Troubleshooting CAPT issues Fax Guide Only for the imageCLASS D780 model Printer Guide • Documentation is a trademark of Canon, Inc. All rights reserved....
imageCLASS D780 Fax Guide
Page 5
... Tone Dialing.........6-2 Chapter 7: Reports and Lists Summary of Reports and Lists 7-1 ACTIVITY REPORT 7-2 TX (Transmission) REPORT 7-3 MULTI TX/RX (Transaction) REPORT ........7-4 RX (Reception) REPORT 7-4 Chapter 8: Troubleshooting LCD Messages 8-1 Faxing Problems 8-2 Sending Problems 8-2 Receiving Problems 8-3 Telephone Problems 8-5 If a Power Cut Occurs 8-5 If You Cannot Solve the Problem 8-6 Chapter 9: Setting the Additional Functions...
... Tone Dialing.........6-2 Chapter 7: Reports and Lists Summary of Reports and Lists 7-1 ACTIVITY REPORT 7-2 TX (Transmission) REPORT 7-3 MULTI TX/RX (Transaction) REPORT ........7-4 RX (Reception) REPORT 7-4 Chapter 8: Troubleshooting LCD Messages 8-1 Faxing Problems 8-2 Sending Problems 8-2 Receiving Problems 8-3 Telephone Problems 8-5 If a Power Cut Occurs 8-5 If You Cannot Solve the Problem 8-6 Chapter 9: Setting the Additional Functions...
imageCLASS D780 Fax Guide
Page 9
... Inc., offers a full range of customer technical support* options: • For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canon.ca) • Automated interactive telephone support on an interface may consist of any combination of the Canadian ... hours, 7 days a week (1-800-652-2666). • Free live technical support number above or via the website at www.canon.ca * Support program specifics are subject to the requirement that the sum of the RENs of all requirements of devices subject only to...
... Inc., offers a full range of customer technical support* options: • For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canon.ca) • Automated interactive telephone support on an interface may consist of any combination of the Canadian ... hours, 7 days a week (1-800-652-2666). • Free live technical support number above or via the website at www.canon.ca * Support program specifics are subject to the requirement that the sum of the RENs of all requirements of devices subject only to...
imageCLASS D780 Fax Guide
Page 70
... or coded speed dialing code. (→ pp. 3-2, 3-4) RECEIVED IN MEMORY The machine received the fax in the handset cradle correctly. Troubleshooting HANG UP PHONE The handset is not placed in memory because paper or toner ran out, or a paper jam occurred. Also, print ...Set-up Instructions), replace the cartridge (→ Reference Guide), or clear the paper jam. (→ Reference Guide) TX/RX NO. Chapter 8 Troubleshooting LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it assigns a unique identification number (nnnn)....
... or coded speed dialing code. (→ pp. 3-2, 3-4) RECEIVED IN MEMORY The machine received the fax in the handset cradle correctly. Troubleshooting HANG UP PHONE The handset is not placed in memory because paper or toner ran out, or a paper jam occurred. Also, print ...Set-up Instructions), replace the cartridge (→ Reference Guide), or clear the paper jam. (→ Reference Guide) TX/RX NO. Chapter 8 Troubleshooting LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it assigns a unique identification number (nnnn)....
imageCLASS D780 Fax Guide
Page 72
.... • Print out or delete any documents stored in poor condition, or you will have a bad connection. • Lower the transmission speed. (→ p. 9-4) Receiving Problems Troubleshooting ❚ Cannot receive a fax automatically. The machine may not be connected properly. • Make sure all line connections are secure. (→ p. 1-3) ❚ The machine does...
.... • Print out or delete any documents stored in poor condition, or you will have a bad connection. • Lower the transmission speed. (→ p. 9-4) Receiving Problems Troubleshooting ❚ Cannot receive a fax automatically. The machine may not be connected properly. • Make sure all line connections are secure. (→ p. 1-3) ❚ The machine does...
imageCLASS D780 Fax Guide
Page 74
... power is restored to an outage or accidental unplugging, a built-in memory are backed up for the correct telephone line type. (→ p. 2-7) Troubleshooting ❚ The telephone disconnects while you are secure. (→ p. 1-3) The machine may not be printed. The telephone line may not be connected ... B,CAST 0024 TRANSMIT MEMORY CLEAR REPORT MEMORY FILES DELETED DESTINATION TEL/ID [ 01] Canon CANADA [ 05] Canon OPTICS [A 32] Canon UK PGS. During a power cut . 12/03/2003 15:38 FAX 123 4567 CANON TX/RX NO MODE 0023 SEQ. If a different paper size is loaded, the ...
... power is restored to an outage or accidental unplugging, a built-in memory are backed up for the correct telephone line type. (→ p. 2-7) Troubleshooting ❚ The telephone disconnects while you are secure. (→ p. 1-3) The machine may not be printed. The telephone line may not be connected ... B,CAST 0024 TRANSMIT MEMORY CLEAR REPORT MEMORY FILES DELETED DESTINATION TEL/ID [ 01] Canon CANADA [ 05] Canon OPTICS [A 32] Canon UK PGS. During a power cut . 12/03/2003 15:38 FAX 123 4567 CANON TX/RX NO MODE 0023 SEQ. If a different paper size is loaded, the ...
imageCLASS D780/D760/D761 Reference Guide
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... Guide Sending and receiving faxes Speed dialing Troubleshooting fax issues Printing with CAPT Checking the status of this guide is the imageCLASS D780 model. NOTE Copyright Copyright ©2003 Canon, Inc. As an ENERGY STAR® Partner, Canon U.S.A., Inc. This documentation has been designed... so that this product meets the ENERGY STAR® guidelines for the imageCLASS D780 model Printer Guide • Documentation is a trademark of Canon, Inc. Trademarks Canon is a registered trademark and UHQ™ is included on the CD-ROM in PDF form...
... Guide Sending and receiving faxes Speed dialing Troubleshooting fax issues Printing with CAPT Checking the status of this guide is the imageCLASS D780 model. NOTE Copyright Copyright ©2003 Canon, Inc. As an ENERGY STAR® Partner, Canon U.S.A., Inc. This documentation has been designed... so that this product meets the ENERGY STAR® guidelines for the imageCLASS D780 model Printer Guide • Documentation is a trademark of Canon, Inc. Trademarks Canon is a registered trademark and UHQ™ is included on the CD-ROM in PDF form...
imageCLASS D780/D760/D761 Reference Guide
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... Replace the Cartridge 5-4 Copy Yield 5-5 Handling and Storing the Cartridge 5-5 Replacing the Cartridge 5-7 The Clean Earth Campaign 5-9 U.S.A. CANADA PROGRAMME 5-12 Repacking and Transporting 5-13 Chapter 6: Troubleshooting Clearing Jams 6-1 LCD Messages 6-4 Paper Feeding Problems 6-6 Copying Problems 6-7 Print Quality Problems 6-8 Printing Problems 6-10 General Problems 6-10 If You Cannot Solve the Problem 6-11...
... Replace the Cartridge 5-4 Copy Yield 5-5 Handling and Storing the Cartridge 5-5 Replacing the Cartridge 5-7 The Clean Earth Campaign 5-9 U.S.A. CANADA PROGRAMME 5-12 Repacking and Transporting 5-13 Chapter 6: Troubleshooting Clearing Jams 6-1 LCD Messages 6-4 Paper Feeding Problems 6-6 Copying Problems 6-7 Print Quality Problems 6-8 Printing Problems 6-10 General Problems 6-10 If You Cannot Solve the Problem 6-11...
imageCLASS D780/D760/D761 Reference Guide
Page 58
... toner stains. 1 Lift the platen unit lever q and slide the platen unit w until the 34 mark appears. 2 Open the cartridge cover. 6 2 1 Troubleshooting 3 Remove the cartridge from inside the machine, take care not to allow NOTE the toner on the jammed copy paper to come into contact with...inspections, to remove jammed paper from Inside the Main Unit When print media jams inside the main unit, the LCD displays REC. Chapter 6 Troubleshooting Clearing Jams This section describes how to avoid burns or electrical shock. • When removing copy paper which are some areas inside the ...
... toner stains. 1 Lift the platen unit lever q and slide the platen unit w until the 34 mark appears. 2 Open the cartridge cover. 6 2 1 Troubleshooting 3 Remove the cartridge from inside the machine, take care not to allow NOTE the toner on the jammed copy paper to come into contact with...inspections, to remove jammed paper from Inside the Main Unit When print media jams inside the main unit, the LCD displays REC. Chapter 6 Troubleshooting Clearing Jams This section describes how to avoid burns or electrical shock. • When removing copy paper which are some areas inside the ...
imageCLASS D780/D760/D761 Reference Guide
Page 60
... the jammed paper from the 3 Open the ADF, then pull the paper out document output slot of the document and reload it in the ADF. 6 Troubleshooting Removing Jammed Paper from the Multi-purpose Tray When print media jams in the multi-purpose tray, the LCD displays REC.
... the jammed paper from the 3 Open the ADF, then pull the paper out document output slot of the document and reload it in the ADF. 6 Troubleshooting Removing Jammed Paper from the Multi-purpose Tray When print media jams in the multi-purpose tray, the LCD displays REC.
imageCLASS D780/D760/D761 Reference Guide
Page 62
... the cassette Load paper in the machine. Unplug the machine and wait for 10 minutes, then plug it in the cassette or multi-purpose tray. Troubleshooting 6-5 SUPPLY REC. PAPER No paper is printing. SYSTEM ERROR Exxx An error of the length guide's claws or the paper limit guide respectively. (→ pp...
... the cassette Load paper in the machine. Unplug the machine and wait for 10 minutes, then plug it in the cassette or multi-purpose tray. Troubleshooting 6-5 SUPPLY REC. PAPER No paper is printing. SYSTEM ERROR Exxx An error of the length guide's claws or the paper limit guide respectively. (→ pp...
imageCLASS D780/D760/D761 Reference Guide
Page 64
... the cartridge is installed properly. (→ Set-up Instructions) The sealing tape may not be causing the jams. • Be sure to free up Instructions) Troubleshooting The paper cassette may not be run out. • If there is closed. Envelopes may not be US COMMERCIAL 10, MONARCH, EUROPEAN DL, ISO-B5...
... the cartridge is installed properly. (→ Set-up Instructions) The sealing tape may not be causing the jams. • Be sure to free up Instructions) Troubleshooting The paper cassette may not be run out. • If there is closed. Envelopes may not be US COMMERCIAL 10, MONARCH, EUROPEAN DL, ISO-B5...
imageCLASS D780/D760/D761 Reference Guide
Page 65
... the documents have black streaks or appear dirty after you expect; The ADF roller is dirty. • Clean the ADF roller. (→ p. 5-3) • For additional troubleshooting, → Print Quality Problems. NOTE Print Quality Problems ❚ The print quality is not what you feed them in the cartridge may be low. •...
... the documents have black streaks or appear dirty after you expect; The ADF roller is dirty. • Clean the ADF roller. (→ p. 5-3) • For additional troubleshooting, → Print Quality Problems. NOTE Print Quality Problems ❚ The print quality is not what you feed them in the cartridge may be low. •...
imageCLASS D780/D760/D761 Reference Guide
Page 66
... bottoms of a letter size document on legal size paper. • Select 330 mm in MAX. SCAN LENGTH of COPY SETTINGS of the Additional Functions. (→ p. 7-3) Troubleshooting ❚ A copy of large-size document cannot be made copies of copies. 6 You made . 330 mm may be selected in MP PAPERTYPE. (→ p. 7-2) ❚ The...
... bottoms of a letter size document on legal size paper. • Select 330 mm in MAX. SCAN LENGTH of COPY SETTINGS of the Additional Functions. (→ p. 7-3) Troubleshooting ❚ A copy of large-size document cannot be made copies of copies. 6 You made . 330 mm may be selected in MP PAPERTYPE. (→ p. 7-2) ❚ The...
imageCLASS D780/D760/D761 Reference Guide
Page 68
...unplug the power cord CAUTION immediately, and then call your service representative, make sure you have taken to solve the problem and the results Troubleshooting 6-11 Do not attempt to disassemble or repair the machine yourself. • Attempting to repair the machine yourself may void the limited .... If You Cannot Solve the Problem If you have a problem with your machine and you have the following information: • Product name imageCLASS D780/D760/D761 • Serial number The serial number is on the label located at the back of the machine. • CAPT software version number...
...unplug the power cord CAUTION immediately, and then call your service representative, make sure you have taken to solve the problem and the results Troubleshooting 6-11 Do not attempt to disassemble or repair the machine yourself. • Attempting to repair the machine yourself may void the limited .... If You Cannot Solve the Problem If you have a problem with your machine and you have the following information: • Product name imageCLASS D780/D760/D761 • Serial number The serial number is on the label located at the back of the machine. • CAPT software version number...