iP5000 Quick Start Guide
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... with low ink level 43 When Low Ink is Detected The BJ Status Monitor appears as soon as ink tank is out of ink. When printing is empty. The following message appears when ink is finished, replace the ink tank immediately. z Press the RESUME/CANCEL button to quickly identify ...the empty tank using the BJ Status Monitor (Windows) or error messages (Macintosh) and replace it may cause problems. z Menu screens will vary to orange and flash four times, as soon as possible. Tank with [X] symbol is replaced and the Inner Cover and...
... with low ink level 43 When Low Ink is Detected The BJ Status Monitor appears as soon as ink tank is out of ink. When printing is empty. The following message appears when ink is finished, replace the ink tank immediately. z Press the RESUME/CANCEL button to quickly identify ...the empty tank using the BJ Status Monitor (Windows) or error messages (Macintosh) and replace it may cause problems. z Menu screens will vary to orange and flash four times, as soon as possible. Tank with [X] symbol is replaced and the Inner Cover and...
iP5000 Quick Start Guide
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... The following message is displayed when ink tank is finished, replace the ink tank immediately. Stop All Jobs, the printer stops all printing jobs. Checking the ink level (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the ...Utilities folder. (2) Double-click the Printer Setup Utility icon. Tank with an empty ink tank, it may cause problems. z If you continue printing with low ink level 44 Click About Ink to resume printing with the ink tank empty. If you click: Delete Job, the printer cancels the current...
... The following message is displayed when ink tank is finished, replace the ink tank immediately. Stop All Jobs, the printer stops all printing jobs. Checking the ink level (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the ...Utilities folder. (2) Double-click the Printer Setup Utility icon. Tank with an empty ink tank, it may cause problems. z If you continue printing with low ink level 44 Click About Ink to resume printing with the ink tank empty. If you click: Delete Job, the printer cancels the current...
iP5000 Quick Start Guide
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... 2 If white stripes appear See "Print Head Cleaning" on page 57 If Print Head Deep Cleaning does not resolve the problem, contact the Customer Care Center. Before printing the nozzle check pattern or cleaning the Print Head, check the following; If the problem remains after running the print head maintenance, align the Print Head. z Ensure that the ink...
... 2 If white stripes appear See "Print Head Cleaning" on page 57 If Print Head Deep Cleaning does not resolve the problem, contact the Customer Care Center. Before printing the nozzle check pattern or cleaning the Print Head, check the following; If the problem remains after running the print head maintenance, align the Print Head. z Ensure that the ink...
iP5000 Quick Start Guide
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... POWER lamp starts blinking. Clicking Initial Check Items displays the items to be checked before cleaning. (5) When the confirmation message is not enough ink. The Print Head Cleaning dialog box of ink is directly displayed when you click Cleaning on page 57. When cleaning the nozzles of black ink tanks: select... Black to clean the nozzles of BCI-3eBK, Color to 40 seconds. z The nozzle check pattern will not be cleaned. z If the problem remains after performing Print Head Cleaning three times, try...
... POWER lamp starts blinking. Clicking Initial Check Items displays the items to be checked before cleaning. (5) When the confirmation message is not enough ink. The Print Head Cleaning dialog box of ink is directly displayed when you click Cleaning on page 57. When cleaning the nozzles of black ink tanks: select... Black to clean the nozzles of BCI-3eBK, Color to 40 seconds. z The nozzle check pattern will not be cleaned. z If the problem remains after performing Print Head Cleaning three times, try...
iP5000 Quick Start Guide
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Replace the ink tank if the remaining amount of ink is printed. 4 Check the Print Head condition with the printed nozzle check pattern. See "Print Head Deep Cleaning" on page 42. z If the problem remains after performing Print Head Cleaning three times, try Print Head Deep Cleaning. The nozzle check pattern is insufficient. z The nozzle check pattern will...
Replace the ink tank if the remaining amount of ink is printed. 4 Check the Print Head condition with the printed nozzle check pattern. See "Print Head Deep Cleaning" on page 42. z If the problem remains after performing Print Head Cleaning three times, try Print Head Deep Cleaning. The nozzle check pattern is insufficient. z The nozzle check pattern will...
iP5000 Quick Start Guide
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... your printer from the Name list and click Utility. z If this does not solve the problem, the Print Head may be checked before cleaning. 4 Print the nozzle check pattern to perform another Print Head Deep Cleaning 24 hours after turning off the printer. Printing Maintenance Print Head Deep Cleaning starts when the POWER lamp starts blinking.
... your printer from the Name list and click Utility. z If this does not solve the problem, the Print Head may be checked before cleaning. 4 Print the nozzle check pattern to perform another Print Head Deep Cleaning 24 hours after turning off the printer. Printing Maintenance Print Head Deep Cleaning starts when the POWER lamp starts blinking.
iP5000 Quick Start Guide
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If a particular color is not printed properly, replace the ink tank of that there are sufficient ink levels in all ink tanks and turn off the printer. z If this does not solve the problem, the Print Head may be worn out. Contact the Customer Care Center. 60 See "Replacing an ...Ink Tank" on page 49. See "Printing the Nozzle Check Pattern" on page 42. Be sure to check the Print Head condition. Printing Maintenance 4 Print the nozzle check pattern to perform...
If a particular color is not printed properly, replace the ink tank of that there are sufficient ink levels in all ink tanks and turn off the printer. z If this does not solve the problem, the Print Head may be worn out. Contact the Customer Care Center. 60 See "Replacing an ...Ink Tank" on page 49. See "Printing the Nozzle Check Pattern" on page 42. Be sure to check the Print Head condition. Printing Maintenance 4 Print the nozzle check pattern to perform...
iP5000 Quick Start Guide
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...when an error occurs. The message may vary depending on topics not covered in the message. z "Cannot Install the Printer Driver" on page 66 z "Print Quality is Poor or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 69 z "Paper Does Not Feed Properly" on page 71 ..." on page 72 z "Handling Error Messages" on page 75 z "An Error Message Appears on the Screen" on page 77 z "Cannot Print Properly from the Digital Camera" on page 80 Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of the following categories.
...when an error occurs. The message may vary depending on topics not covered in the message. z "Cannot Install the Printer Driver" on page 66 z "Print Quality is Poor or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 69 z "Paper Does Not Feed Properly" on page 71 ..." on page 72 z "Handling Error Messages" on page 75 z "An Error Message Appears on the Screen" on page 77 z "Cannot Print Properly from the Digital Camera" on page 80 Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of the following categories.
iP5000 Quick Start Guide
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...installed and that they are Print the nozzle check pattern to check for loading and handling. Print Head is used In the Print dialog box of the paper. It may resolve the problem. When you cannot choose the High setting or when the print quality does not improve, ...Media Type selected matches the paper loaded. Print Quality is printed. Glossy photo paper other than the Canon specialty media is misaligned Align the Print Head. On the Main tab, click High for higher print quality. 1. Paper loaded wrong side up Check the print side of the printer driver, select ...
...installed and that they are Print the nozzle check pattern to check for loading and handling. Print Head is used In the Print dialog box of the paper. It may resolve the problem. When you cannot choose the High setting or when the print quality does not improve, ...Media Type selected matches the paper loaded. Print Quality is printed. Glossy photo paper other than the Canon specialty media is misaligned Align the Print Head. On the Main tab, click High for higher print quality. 1. Paper loaded wrong side up Check the print side of the printer driver, select ...
iP5000 Quick Start Guide
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Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used is too thin Color Intensity setting is too high Try This Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that the paper you are printing on is too thick or ...curled. On the Main tab, select Manual for Borderless Printing" on as a computer administrator or Administrators, you are using Borderless Printing. Back of the Printer" in...
Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used is too thin Color Intensity setting is too high Try This Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that the paper you are printing on is too thick or ...curled. On the Main tab, select Manual for Borderless Printing" on as a computer administrator or Administrators, you are using Borderless Printing. Back of the Printer" in...
iP5000 Quick Start Guide
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...Applications from the Start Menu" on the printer. The print job is being processed. Always avoid touching the Print Head and its peripheral components. Printing highresolution photographs and graphics Wait until the print job finishes. problems with Paper Feed Switch on page 28. 2. In ...Feed Switch is deleted. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print Head has overheated due to long periods of continuous printing Stop printing and turn the printer off for at line ...
...Applications from the Start Menu" on the printer. The print job is being processed. Always avoid touching the Print Head and its peripheral components. Printing highresolution photographs and graphics Wait until the print job finishes. problems with Paper Feed Switch on page 28. 2. In ...Feed Switch is deleted. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print Head has overheated due to long periods of continuous printing Stop printing and turn the printer off for at line ...
iP5000 Quick Start Guide
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... system may be lost. For Windows XP and Windows 2000, if the size of the data is too large, part of it may not be printed. When the spool format is 2 mm/ 0.08 inches narrower than the usual area, therefore the bottom edge may be out of free disk space... the size of the paper loaded. hard disk The size of the print data is too large Check the size of the paper loaded. Click Print Area Setup in the Page Setup tab and select Use reduced printing. 1. Troubleshooting Problem Cannot Print to End of Job Possible Cause Incorrect page size is selected Try This...
... system may be lost. For Windows XP and Windows 2000, if the size of the data is too large, part of it may not be printed. When the spool format is 2 mm/ 0.08 inches narrower than the usual area, therefore the bottom edge may be out of free disk space... the size of the paper loaded. hard disk The size of the print data is too large Check the size of the paper loaded. Click Print Area Setup in the Page Setup tab and select Use reduced printing. 1. Troubleshooting Problem Cannot Print to End of Job Possible Cause Incorrect page size is selected Try This...
iP5000 Quick Start Guide
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Paper Does Not Feed Properly Troubleshooting Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate ... fallen into the printer, turn off the printer and unplug the power cord from the power outlet before you are printing on and there is no paper loaded in step 2. 6. If you try to remove it . Paper is loaded... Paper is loaded incorrectly Ensure that the printer is on is used See "Print Media to clean the Paper Feed Rollers. 1. See "Loading Paper" on page 3 and "Canon Specialty Media" on page 3. Repeat this cleaning operation twice. 5. Hold down...
Paper Does Not Feed Properly Troubleshooting Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate ... fallen into the printer, turn off the printer and unplug the power cord from the power outlet before you are printing on and there is no paper loaded in step 2. 6. If you try to remove it . Paper is loaded... Paper is loaded incorrectly Ensure that the printer is on is used See "Print Media to clean the Paper Feed Rollers. 1. See "Loading Paper" on page 3 and "Canon Specialty Media" on page 3. Repeat this cleaning operation twice. 5. Hold down...
iP5000 Quick Start Guide
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... Does Not Feed Properly" on page 71 to confirm that you will be ejected automatically. 2. The paper will need to retry printing, because this operation cancels any print jobs in progress. If you have turned off , and then turn the printer off the printer in step 1, you are using... inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center. 72 Troubleshooting Paper Jams Problem Paper Jams Possible Cause Paper jams in the Paper Output Slot Try This Remove the paper according to touch the components inside the printer. ...
... Does Not Feed Properly" on page 71 to confirm that you will be ejected automatically. 2. The paper will need to retry printing, because this operation cancels any print jobs in progress. If you have turned off , and then turn the printer off the printer in step 1, you are using... inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center. 72 Troubleshooting Paper Jams Problem Paper Jams Possible Cause Paper jams in the Paper Output Slot Try This Remove the paper according to touch the components inside the printer. ...
iP5000 Quick Start Guide
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...Slowly pull the jammed paper out. 6. Be careful not to touch the components inside the Transport Unit Try This Remove the paper according to retry printing, because this operation cancels any paper is sticking out of the Cassette, reload the paper in progress. Close the Rear Cover. 4. If you ... , and then turn the printer off the printer in the Sheet Feeder if necessary, and press the RESUME/ CANCEL button on . Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer. Open the Rear Cover. 2. The paper will need to the following procedure. 1.
...Slowly pull the jammed paper out. 6. Be careful not to touch the components inside the Transport Unit Try This Remove the paper according to retry printing, because this operation cancels any paper is sticking out of the Cassette, reload the paper in progress. Close the Rear Cover. 4. If you ... , and then turn the printer off the printer in the Sheet Feeder if necessary, and press the RESUME/ CANCEL button on . Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer. Open the Rear Cover. 2. The paper will need to the following procedure. 1.
iP5000 Quick Start Guide
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... clogged. Press the RESUME/CANCEL button. Try to a darker location. An error that requires contacting the Customer Care Center may not be printed when an error occurs. If the problem remains, contact the Customer Care Center. 76 Possible causes are as follows: z Letter-sized paper is not loaded on Both Sides of...
... clogged. Press the RESUME/CANCEL button. Try to a darker location. An error that requires contacting the Customer Care Center may not be printed when an error occurs. If the problem remains, contact the Customer Care Center. 76 Possible causes are as follows: z Letter-sized paper is not loaded on Both Sides of...
iP5000 Quick Start Guide
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...Open the printer properties dialog box. A USB port is selected if either USBnnn (Canon PIXMA iP5000) or MPUSBPRNnn (Canon PIXMA iP5000) (where n is a number) is off, turn the printer on. z ...settings. 1. Follow the on page 75. Paper is initializing. Replace the cable(s) and try printing again. Click Start, and select All Programs (or Programs), the name of your printer, ... and reconnect it in the printer. An Error Message Appears on the Screen Troubleshooting Problem Writing Error/ Output Error/ Communication Error Possible Cause Printer is not correct, change ...
...Open the printer properties dialog box. A USB port is selected if either USBnnn (Canon PIXMA iP5000) or MPUSBPRNnn (Canon PIXMA iP5000) (where n is a number) is off, turn the printer on. z ...settings. 1. Follow the on page 75. Paper is initializing. Replace the cable(s) and try printing again. Click Start, and select All Programs (or Programs), the name of your printer, ... and reconnect it in the printer. An Error Message Appears on the Screen Troubleshooting Problem Writing Error/ Output Error/ Communication Error Possible Cause Printer is not correct, change ...
iP5000 Quick Start Guide
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... is flashing orange, an error may have been with Automatic Duplex Printing, refer to "Handling Error Messages" on . If successful, the problem may occur in waste ink absorber to the computer and try printing again. z There could also be a problem with Automatic Duplex Printing Possible Cause Printer port error Try This Verify the printer port...
... is flashing orange, an error may have been with Automatic Duplex Printing, refer to "Handling Error Messages" on . If successful, the problem may occur in waste ink absorber to the computer and try printing again. z There could also be a problem with Automatic Duplex Printing Possible Cause Printer port error Try This Verify the printer port...
iP5000 Quick Start Guide
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... receiving a response from the digital camera/The digital camera or digital video camcorder connected is not compatible with this printer. Try printing again. Use a digital camera or digital video camcorder compatible with this printer Disconnect the camera cable, press the RESUME/CANCEL button... This Close the Inner Cover, then press the RESUME/CANCEL button. Automatic Print Head alignment failed See "Eleven flashes" in "Handling Error Messages" on the printer and reconnect the cable. Troubleshooting Problem "Error No.: 1856"* "Error No.: 2001"* "Error No.: 2500"* Possible Cause ...
... receiving a response from the digital camera/The digital camera or digital video camcorder connected is not compatible with this printer. Try printing again. Use a digital camera or digital video camcorder compatible with this printer Disconnect the camera cable, press the RESUME/CANCEL button... This Close the Inner Cover, then press the RESUME/CANCEL button. Automatic Print Head alignment failed See "Eleven flashes" in "Handling Error Messages" on the printer and reconnect the cable. Troubleshooting Problem "Error No.: 1856"* "Error No.: 2001"* "Error No.: 2500"* Possible Cause ...
iP5000 Quick Start Guide
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... Does Not Feed Properly Paper Jams The POWER Lamp Flashes Orange An Error Message is Displayed on the Screen Cannot Print Properly from the Digital Camera Cannot Print Properly with Automatic Duplex Printing Problems Relating to Read This Manual Safety Precautions Printer Parts and Their Functions Front View Operation Panel Rear View Inside the...
... Does Not Feed Properly Paper Jams The POWER Lamp Flashes Orange An Error Message is Displayed on the Screen Cannot Print Properly from the Digital Camera Cannot Print Properly with Automatic Duplex Printing Problems Relating to Read This Manual Safety Precautions Printer Parts and Their Functions Front View Operation Panel Rear View Inside the...