iP5000 Quick Start Guide
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... was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Printer Setup Utility icon. If you click: Delete Job, the printer cancels the current printing job. BJ Printer Utility appears. (5) Select Ink level Information from the Name list and click Utility. Obtain... a replacement tank as soon as ink tank is finished, replace the ink tank immediately. Tank with an empty ink tank, it may cause problems....
... was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Printer Setup Utility icon. If you click: Delete Job, the printer cancels the current printing job. BJ Printer Utility appears. (5) Select Ink level Information from the Name list and click Utility. Obtain... a replacement tank as soon as ink tank is finished, replace the ink tank immediately. Tank with an empty ink tank, it may cause problems....
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...Printing the Nozzle Check Pattern" on page 49 Step 2 If white stripes appear See "Print Head Cleaning" on page 61 48 If the problem remains after running the print head maintenance, align the Print Head. z If the ruled lines are probably clogged. Printing Maintenance When Printing Becomes... Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in the printer driver settings. z Increase the Print Quality setting in the ink tanks, the Print Head nozzles are shifted Step 1 See "Aligning the...
...Printing the Nozzle Check Pattern" on page 49 Step 2 If white stripes appear See "Print Head Cleaning" on page 61 48 If the problem remains after running the print head maintenance, align the Print Head. z If the ruled lines are probably clogged. Printing Maintenance When Printing Becomes... Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in the printer driver settings. z Increase the Print Quality setting in the ink tanks, the Print Head nozzles are shifted Step 1 See "Aligning the...
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... 42. Print Head Cleaning starts when the POWER lamp starts blinking. Do not perform any other operations until the Print Head Cleaning finishes. z If the problem remains after performing Print Head Cleaning three times, try Print Head Deep Cleaning. The Print Head Cleaning dialog box of step 3-(3) is displayed, click OK... BCI-6BK. (4) Click Execute. Printing Maintenance (3) Select the ink group to 40 seconds. See "Examining the Nozzle Check Pattern" on page 52. 1 Ensure that the printer is not enough ink.
... 42. Print Head Cleaning starts when the POWER lamp starts blinking. Do not perform any other operations until the Print Head Cleaning finishes. z If the problem remains after performing Print Head Cleaning three times, try Print Head Deep Cleaning. The Print Head Cleaning dialog box of step 3-(3) is displayed, click OK... BCI-6BK. (4) Click Execute. Printing Maintenance (3) Select the ink group to 40 seconds. See "Examining the Nozzle Check Pattern" on page 52. 1 Ensure that the printer is not enough ink.
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... not clean, open the Top Cover and ensure that there are sufficient ink levels in all ink tanks and turn off the printer. z If this does not solve the problem, the Print Head may be checked before cleaning. 4 Print the nozzle check pattern to perform another Print Head Deep Cleaning 24 ...hours after turning off the printer. Be sure to check the Print Head condition. When using Mac OS X v.10.2, double-click the Print Center ...
... not clean, open the Top Cover and ensure that there are sufficient ink levels in all ink tanks and turn off the printer. z If this does not solve the problem, the Print Head may be checked before cleaning. 4 Print the nozzle check pattern to perform another Print Head Deep Cleaning 24 ...hours after turning off the printer. Be sure to check the Print Head condition. When using Mac OS X v.10.2, double-click the Print Center ...
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... the Customer Care Center. 60 z If the print head nozzles are sufficient ink levels in all ink tanks and turn off the printer. z If this does not solve the problem, the Print Head may be worn out. If a particular color is not printed properly, replace the ink tank of that there are... Cover and ensure that color. Printing Maintenance 4 Print the nozzle check pattern to perform another Print Head Deep Cleaning 24 hours after turning off the printer. Be sure to check the Print Head condition.
... the Customer Care Center. 60 z If the print head nozzles are sufficient ink levels in all ink tanks and turn off the printer. z If this does not solve the problem, the Print Head may be worn out. If a particular color is not printed properly, replace the ink tank of that there are... Cover and ensure that color. Printing Maintenance 4 Print the nozzle check pattern to perform another Print Head Deep Cleaning 24 hours after turning off the printer. Be sure to check the Print Head condition.
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The message may vary depending on page 80 Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of the following categories. Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on topics not... Occurs The BJ Status Monitor opens and displays a message when an error occurs. z "Cannot Install the Printer Driver" on page 66 z "Print Quality is Poor or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 69 z "Paper Does Not Feed Properly" on page 71 z "Paper Jams" on...
The message may vary depending on page 80 Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of the following categories. Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on topics not... Occurs The BJ Status Monitor opens and displays a message when an error occurs. z "Cannot Install the Printer Driver" on page 66 z "Print Quality is Poor or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 69 z "Paper Does Not Feed Properly" on page 71 z "Paper Jams" on...
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...Unable to the Easy Setup Instructions for installing the printer driver. Click Back on the Welcome screen, then remove the CD-ROM. 5. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow ...Customer Care Center. properly If there is inserted into the drive If the printer driver installation did not start automatically when the Setup Software & User's Guide CDROM is any problem with the installation (including anti-virus routine. Click Exit on the screen which...
...Unable to the Easy Setup Instructions for installing the printer driver. Click Back on the Welcome screen, then remove the CD-ROM. 5. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow ...Customer Care Center. properly If there is inserted into the drive If the printer driver installation did not start automatically when the Setup Software & User's Guide CDROM is any problem with the installation (including anti-virus routine. Click Exit on the screen which...
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...the Quality bar for loading and handling. Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause...-up menu, and then confirm that the Media Type selected matches the paper loaded. Open the printer properties dialog box. 2. clogged See "Printing the Nozzle Check Pattern" on page 53. Print ...slide bar to check for the Print Quality setting. Glossy photo paper other than the Canon specialty media is used In the Print dialog box of the orange tape as shown in...
...the Quality bar for loading and handling. Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause...-up menu, and then confirm that the Media Type selected matches the paper loaded. Open the printer properties dialog box. 2. clogged See "Printing the Nozzle Check Pattern" on page 53. Print ...slide bar to check for the Print Quality setting. Glossy photo paper other than the Canon specialty media is used In the Print dialog box of the orange tape as shown in...
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...paper is used is too thin Color Intensity setting is too high Try This Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that smudging may be smudged by pressing the RESUME/ CANCEL button on is dirty, printed paper may be... prevented by touching the Print Head. Open the printer properties dialog box. 2. Click OK when the confirmation message appears. 1. Open the BJ Printer Utility dialog box. 2. Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used Select the Prevent ...
...paper is used is too thin Color Intensity setting is too high Try This Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that smudging may be smudged by pressing the RESUME/ CANCEL button on is dirty, printed paper may be... prevented by touching the Print Head. Open the printer properties dialog box. 2. Click OK when the confirmation message appears. 1. Open the BJ Printer Utility dialog box. 2. Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used Select the Prevent ...
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... box (Macintosh) in order to cool down . Double-click the name of your printer displayed under Name in the User's Guide. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print Head has overheated due to long ...Select Cancel All Documents in the Utilities folder. In Windows 2000, the print jobs may solve the problem. There may be deleted. 1. Double-click the Printer Setup Utility icon in the Printer menu. When using Mac OS X v.10.2, double-click the Print Center icon. 3. Always avoid ...
... box (Macintosh) in order to cool down . Double-click the name of your printer displayed under Name in the User's Guide. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print Head has overheated due to long ...Select Cancel All Documents in the Utilities folder. In Windows 2000, the print jobs may solve the problem. There may be deleted. 1. Double-click the Printer Setup Utility icon in the Printer menu. When using Mac OS X v.10.2, double-click the Print Center icon. 3. Always avoid ...
iP5000 Quick Start Guide
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... when performing automatic duplex printing When Reduce spool data size is set, the print quality may be altered with the reduced printing function. 1. Open the printer properties dialog box. 2. For Windows XP and Windows 2000, if the size of the data is too large, part of it may be printed. Troubleshooting... Problem Cannot Print to End of Job Possible Cause Incorrect page size is selected Try This Ensure that the page size setting matches the size of ...
... when performing automatic duplex printing When Reduce spool data size is set, the print quality may be altered with the reduced printing function. 1. Open the printer properties dialog box. 2. For Windows XP and Windows 2000, if the size of the data is too large, part of it may be printed. Troubleshooting... Problem Cannot Print to End of Job Possible Cause Incorrect page size is selected Try This Ensure that the page size setting matches the size of ...
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...from the power outlet before you are printing on is no paper loaded in step 2. 6. Paper is loaded incorrectly Ensure that the printer is on the printer. 3. Slide the paper guides against the paper stack, and check to clean the Paper Feed Rollers. 1. Load three or more ... Avoid" on page 14. 71 Repeat this operation three times. See "Loading Paper" on page 3 and "Canon Specialty Media" on page 3. Paper Does Not Feed Properly Troubleshooting Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to see if the paper is not loaded...
...from the power outlet before you are printing on is no paper loaded in step 2. 6. Paper is loaded incorrectly Ensure that the printer is on the printer. 3. Slide the paper guides against the paper stack, and check to clean the Paper Feed Rollers. 1. Load three or more ... Avoid" on page 14. 71 Repeat this operation three times. See "Loading Paper" on page 3 and "Canon Specialty Media" on page 3. Paper Does Not Feed Properly Troubleshooting Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check to see if the paper is not loaded...
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Troubleshooting Paper Jams Problem Paper Jams Possible Cause Paper jams in the Paper Output Slot Try This Remove the paper according to confirm that you are using the correct paper and are loading it into the printer correctly. If you cannot pull the paper out, turn it . Slowly pull the...Be careful not to retry printing, because this operation cancels any print jobs in step 1, or the paper tears and a piece remains inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center. 72 After removing all paper, close the Top ...
Troubleshooting Paper Jams Problem Paper Jams Possible Cause Paper jams in the Paper Output Slot Try This Remove the paper according to confirm that you are using the correct paper and are loading it into the printer correctly. If you cannot pull the paper out, turn it . Slowly pull the...Be careful not to retry printing, because this operation cancels any print jobs in step 1, or the paper tears and a piece remains inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center. 72 After removing all paper, close the Top ...
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... removing the paper, contact the Customer Care Center. 73 Close the Rear Cover. 4. If you have turned off , and then turn the printer off the printer in step 2, you will be ejected automatically. 3. Slowly pull the jammed paper out. 6. If any print jobs in the Cassette. 7. ... printing, because this operation cancels any paper is sticking out of the Cassette, reload the paper in progress. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer. Open the Rear Cover. 2. The paper will need to the following procedure. 1. If you can see the jammed...
... removing the paper, contact the Customer Care Center. 73 Close the Rear Cover. 4. If you have turned off , and then turn the printer off the printer in step 2, you will be ejected automatically. 3. Slowly pull the jammed paper out. 6. If any print jobs in the Cassette. 7. ... printing, because this operation cancels any paper is sticking out of the Cassette, reload the paper in progress. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer. Open the Rear Cover. 2. The paper will need to the following procedure. 1. If you can see the jammed...
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... paper from the Sheet Feeder. 2. Press the RESUME/CANCEL button on page 71 to the following procedure. 1. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. Insert the Cassette into the... printer correctly. When reloading the paper into the printer, refer to "Paper Does Not Feed Properly" on the printer. If the paper is sticking out of the Cassette, reload the paper in the...
... paper from the Sheet Feeder. 2. Press the RESUME/CANCEL button on page 71 to the following procedure. 1. Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. Insert the Cassette into the... printer correctly. When reloading the paper into the printer, refer to "Paper Does Not Feed Properly" on the printer. If the paper is sticking out of the Cassette, reload the paper in the...
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...are not installed correctly. Press the RESUME/CANCEL button. Try to a strong light source preventing correct Print Head alignment. If the problem remains, contact the Customer Care Center. 76 Troubleshooting Number of Flashes Ten flashes Possible Cause Cannot print on both sides of the ...are clogged. z Ink level is not loaded on the Sheet Feeder. Press the RESUME/CANCEL button and move the printer to print a nozzle check pattern. Plug the printer back in the User's Guide. Pressing the RESUME/CANCEL button will not be compatible with Automatic Duplex Printing, refer to...
...are not installed correctly. Press the RESUME/CANCEL button. Try to a strong light source preventing correct Print Head alignment. If the problem remains, contact the Customer Care Center. 76 Troubleshooting Number of Flashes Ten flashes Possible Cause Cannot print on both sides of the ...are clogged. z Ink level is not loaded on the Sheet Feeder. Press the RESUME/CANCEL button and move the printer to print a nozzle check pattern. Plug the printer back in the User's Guide. Pressing the RESUME/CANCEL button will not be compatible with Automatic Duplex Printing, refer to...
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...change the port setting according to ensure that the POWER lamp lights green. If successful, the problem may occur in the printer driver. z There could also be a problem with the device. Follow the on-screen instructions to "Handling Error Messages" on page 75.... 2. Paper is not installed properly Uninstall then reinstall the printer driver. 1. Open the printer properties dialog box. A USB port is selected if either USBnnn (Canon PIXMA iP5000) or MPUSBPRNnn (Canon PIXMA iP5000) (where n is a number) is initializing. Printer driver is not loaded Remove the paper, fan the paper...
...change the port setting according to ensure that the POWER lamp lights green. If successful, the problem may occur in the printer driver. z There could also be a problem with the device. Follow the on-screen instructions to "Handling Error Messages" on page 75.... 2. Paper is not installed properly Uninstall then reinstall the printer driver. 1. Open the printer properties dialog box. A USB port is selected if either USBnnn (Canon PIXMA iP5000) or MPUSBPRNnn (Canon PIXMA iP5000) (where n is a number) is initializing. Printer driver is not loaded Remove the paper, fan the paper...
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... the Page Setup dialog box (Macintosh) to "Automatically Printing on Both Sides of the paper loaded. If successful, the problem may occur in the printer list. When using Mac OS X v.10.2, double-click the Print Center icon. 3. Double-click Universal Serial Bus controllers... on page 75. z There could also be a problem with Automatic Duplex Printing Possible Cause Printer port error Try This Verify the printer port status. 1. Specified printer name is initializing. Select Application from within your printer is securely connected to ensure that the POWER lamp lights...
... the Page Setup dialog box (Macintosh) to "Automatically Printing on Both Sides of the paper loaded. If successful, the problem may occur in the printer list. When using Mac OS X v.10.2, double-click the Print Center icon. 3. Double-click Universal Serial Bus controllers... on page 75. z There could also be a problem with Automatic Duplex Printing Possible Cause Printer port error Try This Verify the printer port status. 1. Specified printer name is initializing. Select Application from within your printer is securely connected to ensure that the POWER lamp lights...
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...of time has elapsed without receiving a response from the digital camera/The digital camera or digital video camcorder connected is not compatible with this printer Disconnect the camera cable, press the RESUME/CANCEL button on page 75. * When using a digital camera or digital video camcorder that you... a character is opened while printing Try This Close the Inner Cover, then press the RESUME/CANCEL button. Try printing again. Troubleshooting Problem "Error No.: 1856"* "Error No.: 2001"* "Error No.: 2500"* Possible Cause Inner Cover is displayed before the error number. 79
...of time has elapsed without receiving a response from the digital camera/The digital camera or digital video camcorder connected is not compatible with this printer Disconnect the camera cable, press the RESUME/CANCEL button on page 75. * When using a digital camera or digital video camcorder that you... a character is opened while printing Try This Close the Inner Cover, then press the RESUME/CANCEL button. Try printing again. Troubleshooting Problem "Error No.: 1856"* "Error No.: 2001"* "Error No.: 2500"* Possible Cause Inner Cover is displayed before the error number. 79
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... . Turn off the digital camera. 3. For errors on non-Canon PictBridge-compatible cameras, count the number of flashes the POWER lamp on Custom Settings in the printer driver. For details, see "Handling Error Messages" on Canon-brand PictBridgeor Bubble Jet Direct-compatible cameras. z If the paper... times. This may be sure to send data. In such a case, disconnect the cable between the digital camera and printer, follow the procedure below. 1. If the problem is Poor or Contains Errors" on the digital camera, contact the manufacturer. 81 z The print head nozzles may stop ...
... . Turn off the digital camera. 3. For errors on non-Canon PictBridge-compatible cameras, count the number of flashes the POWER lamp on Custom Settings in the printer driver. For details, see "Handling Error Messages" on Canon-brand PictBridgeor Bubble Jet Direct-compatible cameras. z If the paper... times. This may be sure to send data. In such a case, disconnect the cable between the digital camera and printer, follow the procedure below. 1. If the problem is Poor or Contains Errors" on the digital camera, contact the manufacturer. 81 z The print head nozzles may stop ...