Troubleshooting Guide
Page 4
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print on the Disc Label Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed Cannot Print Properly from a Wireless Communication Device
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print on the Disc Label Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed Cannot Print Properly from a Wireless Communication Device
Troubleshooting Guide
Page 29
You may appear warning that Canon software is attempting to access the network. Refer to the instruction manual provided... there is good and adjust the installation positions while monitoring the radio status with IJ Network Tool. Place the wireless devices as far away from the access point. Refer to the instruction manual provided with your computer or your ...the computer and set to the access point is turned on . • Check 2: Make sure that the valid wireless channel is no source of your computer. How to the computer. Locate the machine within the effective range for ...
You may appear warning that Canon software is attempting to access the network. Refer to the instruction manual provided... there is good and adjust the installation positions while monitoring the radio status with IJ Network Tool. Place the wireless devices as far away from the access point. Refer to the instruction manual provided with your computer or your ...the computer and set to the access point is turned on . • Check 2: Make sure that the valid wireless channel is no source of your computer. How to the computer. Locate the machine within the effective range for ...
Troubleshooting Guide
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... setting up the computer, refer to the LAN side (same network segment). Install the MP Drivers with the Setup CD-ROM. • Check 3: When using wireless LAN, make sure that the machine is connected to the router with the Machine over the Wired LAN • Check 1: Make sure that the machine...
... setting up the computer, refer to the LAN side (same network segment). Install the MP Drivers with the Setup CD-ROM. • Check 3: When using wireless LAN, make sure that the machine is connected to the router with the Machine over the Wired LAN • Check 1: Make sure that the machine...
Troubleshooting Guide
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.... The metal, concrete, or timber including the metallic material, mud wall, or insulator may cause interference. If the machine cannot communicate with the computer over a wireless LAN for the wall material, place the machine and the computer in the same room or floor. • Check 3: When using... wireless LAN, make sure that there is good and adjust the installation positions while monitoring the radio status with IJ Network Tool. Since a device such as a ...
.... The metal, concrete, or timber including the metallic material, mud wall, or insulator may cause interference. If the machine cannot communicate with the computer over a wireless LAN for the wall material, place the machine and the computer in the same room or floor. • Check 3: When using... wireless LAN, make sure that there is good and adjust the installation positions while monitoring the radio status with IJ Network Tool. Since a device such as a ...
Troubleshooting Guide
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Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN The Machine Cannot Be Detected in the Wired LAN
Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN The Machine Cannot Be Detected in the Wired LAN
Troubleshooting Guide
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Cannot Detect the Machine with the Wireless LAN: Check 1 Cannot Detect the Machine with the Wired LAN: Check 1 Note You can set up via USB, select the Set up the network connection via USB. Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the Check Printer Settings screen and click Next. To set up the network communication via USB check box on the network when setting up the network communication, confirm the network settings before redetecting the machine.
Cannot Detect the Machine with the Wireless LAN: Check 1 Cannot Detect the Machine with the Wired LAN: Check 1 Note You can set up via USB, select the Set up the network connection via USB. Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the Check Printer Settings screen and click Next. To set up the network communication via USB check box on the network when setting up the network communication, confirm the network settings before redetecting the machine.
Troubleshooting Guide
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... On Make sure that the machine is turned off: Turn on . After turning on the Check Printer Settings screen. Cannot Detect the Machine with the Wireless LAN: Check 1 Are the machine and network device (router, access point, etc.) turned on or if the machine could not be detected after clicking ...Redetect, go to set up the network communication. Cannot Detect the Machine with the Wireless LAN: Check 2 When the machine is turned on the machine or the network device. If the machine or the network device is turned on ...
... On Make sure that the machine is turned off: Turn on . After turning on the Check Printer Settings screen. Cannot Detect the Machine with the Wireless LAN: Check 1 Are the machine and network device (router, access point, etc.) turned on or if the machine could not be detected after clicking ...Redetect, go to set up the network communication. Cannot Detect the Machine with the Wireless LAN: Check 2 When the machine is turned on the machine or the network device. If the machine or the network device is turned on ...
Troubleshooting Guide
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... the computer and network device, or contact their manufacturers. For the procedures, refer to set up the network communication. Cannot Detect the Machine with the Wireless LAN: Check 2 Are the computer and network device (router, access point, etc.) configured and can view any web pages: Click Cancel on your computer. If...: Go to set up the network communication from the beginning. Make sure that , configure the computer and network device. Cannot Detect the Machine with the Wireless LAN: Check 3
... the computer and network device, or contact their manufacturers. For the procedures, refer to set up the network communication. Cannot Detect the Machine with the Wireless LAN: Check 2 Are the computer and network device (router, access point, etc.) configured and can view any web pages: Click Cancel on your computer. If...: Go to set up the network communication from the beginning. Make sure that , configure the computer and network device. Cannot Detect the Machine with the Wireless LAN: Check 3
Troubleshooting Guide
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Cannot Detect the Machine with the Wireless LAN: Check 4 If the Wi-Fi lamp is lit blue. Cannot Detect the Machine with the Wireless LAN: Check 3 Is the wireless LAN setting of the machine is lit: Go to set up the network communication from the beginning. Activate the wireless LAN setting of the machine is not activated. Make sure that the Wi-Fi lamp of the machine enabled? After activating the wireless LAN setting, click Back to Top on the Check Printer Settings screen to try to check 4. If the Wi-Fi lamp is off: The wireless LAN setting of the machine.
Cannot Detect the Machine with the Wireless LAN: Check 4 If the Wi-Fi lamp is lit blue. Cannot Detect the Machine with the Wireless LAN: Check 3 Is the wireless LAN setting of the machine is lit: Go to set up the network communication from the beginning. Activate the wireless LAN setting of the machine is not activated. Make sure that the Wi-Fi lamp of the machine enabled? After activating the wireless LAN setting, click Back to Top on the Check Printer Settings screen to try to check 4. If the Wi-Fi lamp is off: The wireless LAN setting of the machine.
Troubleshooting Guide
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...select Setup > Device settings > LAN settings > Confirm LAN settings > WLAN setting list. If Connection is set up the network communication from the wireless network communication icon of the machine and your computer connects. Connect the machine to the access point. By using the operation panel of the WLAN...the setting is connected to the access point. Click Back to Top on the Check Printer Settings screen. Cannot Detect the Machine with the Wireless LAN: Check 4 Is the machine connected to Active: Check the SSID of the machine, make sure that Connection on the Check Printer ...
...select Setup > Device settings > LAN settings > Confirm LAN settings > WLAN setting list. If Connection is set up the network communication from the wireless network communication icon of the machine and your computer connects. Connect the machine to the access point. By using the operation panel of the WLAN...the setting is connected to the access point. Click Back to Top on the Check Printer Settings screen. Cannot Detect the Machine with the Wireless LAN: Check 4 Is the machine connected to Active: Check the SSID of the machine, make sure that Connection on the Check Printer ...
Troubleshooting Guide
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... manufacturer. When the machine is attempting to access the network appears on the Check Printer Settings screen. Cannot Detect the Machine with the Wireless LAN: Check 5 Does the firewall function of your security software or operation system for computer may limit communications between the machine and your... check 6. If there is no problem with setting up: • When the message appears on your computer: If the message warning that Canon software is detected, follow the instructions on the screen to continue to set up the network communication. • When the message does not ...
... manufacturer. When the machine is attempting to access the network appears on the Check Printer Settings screen. Cannot Detect the Machine with the Wireless LAN: Check 5 Does the firewall function of your security software or operation system for computer may limit communications between the machine and your... check 6. If there is no problem with setting up: • When the message appears on your computer: If the message warning that Canon software is detected, follow the instructions on the screen to continue to set up the network communication. • When the message does not ...
Troubleshooting Guide
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... and click Next to check the settings of the access point, click Redetect on the screen to continue to the instruction manual supplied with the Wireless LAN: Check 6 Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function...
... and click Next to check the settings of the access point, click Redetect on the screen to continue to the instruction manual supplied with the Wireless LAN: Check 6 Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function...
Troubleshooting Guide
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Cannot Detect the Machine with the Wired LAN: Check 4 Press the MENU button, then select Setup > Device settings > LAN settings > Change wireless/wired. Activate the wired LAN setting of the machine enabled? If Wired LAN active is not selected: The wired LAN setting of the machine. By ...
Cannot Detect the Machine with the Wired LAN: Check 4 Press the MENU button, then select Setup > Device settings > LAN settings > Change wireless/wired. Activate the wired LAN setting of the machine enabled? If Wired LAN active is not selected: The wired LAN setting of the machine. By ...
Troubleshooting Guide
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... of the devices. • Check 9: Make sure that the machine is not place as far away from the interference source as the wireless station. Wireless communication between different rooms or floors is located indoors within 164 ft. / 50 m from the access point. • Check 10: ... Check 1: Make sure that the machine is turned on the Settings menu, then associate the port with the port. Canon IJ Network Tool Screen • Check 6: When searching for wireless communication. Adjust the location of the access point. Connecting the Machine to the Computer Using a USB Cable •...
... of the devices. • Check 9: Make sure that the machine is not place as far away from the interference source as the wireless station. Wireless communication between different rooms or floors is located indoors within 164 ft. / 50 m from the access point. • Check 10: ... Check 1: Make sure that the machine is turned on the Settings menu, then associate the port with the port. Canon IJ Network Tool Screen • Check 6: When searching for wireless communication. Adjust the location of the access point. Connecting the Machine to the Computer Using a USB Cable •...
Troubleshooting Guide
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...computer to the LAN side (same network segment). Make sure that the computer can communicate with the printer and the access point over the wireless LAN. • Check 12: Make sure that Enable bidirectional support is selected in the DVD/CD-ROM drive on your computer to start...or access our web site through the Internet and download the latest MiniMasterSetup for your security software is turned on, a message may appear warning that Canon software is disabled. If the warning message appears, set the security software to always allow access. Some programs will enable a firewall by default. ...
...computer to the LAN side (same network segment). Make sure that the computer can communicate with the printer and the access point over the wireless LAN. • Check 12: Make sure that Enable bidirectional support is selected in the DVD/CD-ROM drive on your computer to start...or access our web site through the Internet and download the latest MiniMasterSetup for your security software is turned on, a message may appear warning that Canon software is disabled. If the warning message appears, set the security software to always allow access. Some programs will enable a firewall by default. ...
Troubleshooting Guide
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If the LAN cable is connected properly. LAN settings • Check 3: Make sure that the LAN cable is loose, connect the cable properly. If the LAN cable is connected to the WAN side of the router. Make sure that the machine is turned on. • Check 2: Is Change wireless/wired in the Wired LAN • Check 1: Make sure that the machine is connected to the LAN side of the router, the cable is connected to the router with the LAN cable. The Machine Cannot Be Detected in LAN settings under Device settings set to Disable LAN?
If the LAN cable is connected properly. LAN settings • Check 3: Make sure that the LAN cable is loose, connect the cable properly. If the LAN cable is connected to the WAN side of the router. Make sure that the machine is turned on. • Check 2: Is Change wireless/wired in the Wired LAN • Check 1: Make sure that the machine is connected to the LAN side of the router, the cable is connected to the router with the LAN cable. The Machine Cannot Be Detected in LAN settings under Device settings set to Disable LAN?
Troubleshooting Guide
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...The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Wireless LAN Sheet. For information on the access point. "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen...Access Point in the Search Screen "You are connecting the machine to the machine which has already been set to the non encrypted wireless network" Is Displayed Security is not configured on the encryption settings, see Changing the Settings in the Search Screen This screen is displayed...
...The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Wireless LAN Sheet. For information on the access point. "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen...Access Point in the Search Screen "You are connecting the machine to the machine which has already been set to the non encrypted wireless network" Is Displayed Security is not configured on the encryption settings, see Changing the Settings in the Search Screen This screen is displayed...
Troubleshooting Guide
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Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print on the Disc Label Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed Cannot Print Properly from a Wireless Communication Device
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print on the Disc Label Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed Cannot Print Properly from a Wireless Communication Device
Troubleshooting Guide
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Cannot Print Properly from Mobile Phone via Bluetooth communication, then start printing again. Printing from a Wireless Communication Device • Check: Is printing possible through Bluetooth communication? Confirm that your mobile phone and the machine are connected via Bluetooth Communication
Cannot Print Properly from Mobile Phone via Bluetooth communication, then start printing again. Printing from a Wireless Communication Device • Check: Is printing possible through Bluetooth communication? Confirm that your mobile phone and the machine are connected via Bluetooth Communication
Troubleshooting Guide
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... latest MP Drivers according to the regular procedure. Note You can use . After making sure that the machine is displayed, select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use the machine over a LAN without performing setup again.
... latest MP Drivers according to the regular procedure. Note You can use . After making sure that the machine is displayed, select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use the machine over a LAN without performing setup again.