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..., MondaySaturday (excluding holidays), during your Canon service and support, call (1-800-385-2155), or visit our Web site at (1-866-251-3752). 4. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is ...Telephone Device for the Deaf (TDD) support is available at www.canonesp.com. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For further information about extending your product's warranty period. www.canonesp.com...
..., MondaySaturday (excluding holidays), during your Canon service and support, call (1-800-385-2155), or visit our Web site at (1-866-251-3752). 4. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is ...Telephone Device for the Deaf (TDD) support is available at www.canonesp.com. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For further information about extending your product's warranty period. www.canonesp.com...
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... 115 Examining the Nozzle Check Pattern ......... 116 Print Head Cleaning 117 Print Head Deep Cleaning 118 Aligning the Print Head 119 Cleaning Your Machine 125 Troubleshooting 131 An Error Message Is Displayed on the LCD 133 LCD Cannot Be Seen At All 138 An Unintended Language Is Displayed on the LCD...
... 115 Examining the Nozzle Check Pattern ......... 116 Print Head Cleaning 117 Print Head Deep Cleaning 118 Aligning the Print Head 119 Cleaning Your Machine 125 Troubleshooting 131 An Error Message Is Displayed on the LCD 133 LCD Cannot Be Seen At All 138 An Unintended Language Is Displayed on the LCD...
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... Language Is Displayed on the LCD" on page 138 z "Cannot Install the MP Drivers" on page 139 z "Cannot Connect to "Troubleshooting" in the ADF" on page 152 z "Message Appears on the Computer Screen" on page 156 z "Error Message Appears on a PictBridge...Receiving Faxes" on page 162 z "Problems Sending Faxes" on page 165 z "Telephone Problems" on page 166 Troubleshooting 131 Troubleshooting This section describes troubleshooting tips for troubleshooting. Note This section mainly describes the methods of machine operation for problems you may encounter when using your computer, refer...
... Language Is Displayed on the LCD" on page 138 z "Cannot Install the MP Drivers" on page 139 z "Cannot Connect to "Troubleshooting" in the ADF" on page 152 z "Message Appears on the Computer Screen" on page 156 z "Error Message Appears on a PictBridge...Receiving Faxes" on page 162 z "Problems Sending Faxes" on page 165 z "Telephone Problems" on page 166 Troubleshooting 131 Troubleshooting This section describes troubleshooting tips for troubleshooting. Note This section mainly describes the methods of machine operation for problems you may encounter when using your computer, refer...
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If an Error Occurs When the Machine Is Connected to a Computer When an error occurs in the message. The message may vary depending on the version of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in printing such as the machine is out of your operating system. 132 Troubleshooting
If an Error Occurs When the Machine Is Connected to a Computer When an error occurs in the message. The message may vary depending on the version of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in printing such as the machine is out of your operating system. 132 Troubleshooting
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...Replacing the ink tank is not installed. You can set the machine to continue printing, press the OK button with an ink tank that Canon shall not be damaged if printing is in progress and you want to print received faxes forcibly without storing them in this condition may not...printing in place." See "Replacing an Ink Tank" on the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Printer Cover). Troubleshooting 133 Replacing the ink tank is incorrect. U071 "The remaining level of print head is recommended after replacing the ink tank. U130 Note z If ...
...Replacing the ink tank is not installed. You can set the machine to continue printing, press the OK button with an ink tank that Canon shall not be damaged if printing is in progress and you want to print received faxes forcibly without storing them in this condition may not...printing in place." See "Replacing an Ink Tank" on the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Printer Cover). Troubleshooting 133 Replacing the ink tank is incorrect. U071 "The remaining level of print head is recommended after replacing the ink tank. U130 Note z If ...
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...and then release it and then press the OK button on the memory card that can continue printing. z There are recommended to contact your Canon service representative as early as this operation, releasing the function for detecting the remaining ink level. If the Inner Cover is off .) Replace the... OK." z Since printing in memory, but a part of contents or all contents of the fax may cause the contents of the machine.) 134 Troubleshooting z The machine may damage the machine. Use only alphanumeric characters. U043 U140 U150 "The ink has run out. (The lamp on page 107....
...and then release it and then press the OK button on the memory card that can continue printing. z There are recommended to contact your Canon service representative as early as this operation, releasing the function for detecting the remaining ink level. If the Inner Cover is off .) Replace the... OK." z Since printing in memory, but a part of contents or all contents of the fax may cause the contents of the machine.) 134 Troubleshooting z The machine may damage the machine. Use only alphanumeric characters. U043 U140 U150 "The ink has run out. (The lamp on page 107....
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...When other than A4 or Letter is an alphanumeric code that the ink tanks are securely set in , and then turn on your Canon service representative. Turn off the machine, and unplug the power cord of size other codes are clogged. If the error is not...a PictBridge compliant print mode on the model or brand of your Canon service representative. Only PictBridge compliant devices or the optional Bluetooth Unit BU-30 can print another photograph. When the error is not operating correctly." Troubleshooting 135 z Paper of the machine from a PictBridge compliant device, ...
...When other than A4 or Letter is an alphanumeric code that the ink tanks are securely set in , and then turn on your Canon service representative. Turn off the machine, and unplug the power cord of size other codes are clogged. If the error is not...a PictBridge compliant print mode on the model or brand of your Canon service representative. Only PictBridge compliant devices or the optional Bluetooth Unit BU-30 can print another photograph. When the error is not operating correctly." Troubleshooting 135 z Paper of the machine from a PictBridge compliant device, ...
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... delete the document from memory. In this way, a coded speed dial code in properly, and resend the fax after checking document on - screen manual. 136 Troubleshooting "Failed to send a document. If you still cannot send the fax, set Dial tone detect to Send in properly, or Dial tone detect is waiting...
... delete the document from memory. In this way, a coded speed dial code in properly, and resend the fax after checking document on - screen manual. 136 Troubleshooting "Failed to send a document. If you still cannot send the fax, set Dial tone detect to Send in properly, or Dial tone detect is waiting...
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... number. See "Setting the Telephone Line Type" on page 107. z Paper has run out. Check the fax number and dial again. z The recipient is full." Troubleshooting 137 z The telephone number you can set to resend the fax. Try dialing again after all contents of the following conditions, the machine will not...
... number. See "Setting the Telephone Line Type" on page 107. z Paper has run out. Check the fax number and dial again. z The recipient is full." Troubleshooting 137 z The telephone number you can set to resend the fax. Try dialing again after all contents of the following conditions, the machine will not...
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... z If all the lamps on the Operation Panel are off The machine is lit The LCD may be displayed, then press the OK button. 138 Troubleshooting
... z If all the lamps on the Operation Panel are off The machine is lit The LCD may be displayed, then press the OK button. 138 Troubleshooting
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....EXE. (1)Double-click the CD-ROM icon installation. If the contents of the machine and is not detected. Remove the CD-ROM from your Canon service representative. In this case, wait for a while. In Windows 2000, double-click the My Computer icon on the desktop. (2)Double-click ... running. (8)Follow the procedure described in your setup sheet or the Network Setup Guide to reinstall the MP Drivers. (1)Click Start then Computer. Troubleshooting 139 Action If you still cannot proceed to the next step, follow the procedure below to reinstall the MP Drivers. In Windows XP, click...
....EXE. (1)Double-click the CD-ROM icon installation. If the contents of the machine and is not detected. Remove the CD-ROM from your Canon service representative. In this case, wait for a while. In Windows 2000, double-click the My Computer icon on the desktop. (2)Double-click ... running. (8)Follow the procedure described in your setup sheet or the Network Setup Guide to reinstall the MP Drivers. (1)Click Start then Computer. Troubleshooting 139 Action If you still cannot proceed to the next step, follow the procedure below to reinstall the MP Drivers. In Windows XP, click...
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... Drivers. Obtain the latest version of your system environment supports USB 2.0 Hi-Speed connection. Action If your computer. z The USB port on page 140. 140 Troubleshooting Cause Installation procedure not followed correctly.
... Drivers. Obtain the latest version of your system environment supports USB 2.0 Hi-Speed connection. Action If your computer. z The USB port on page 140. 140 Troubleshooting Cause Installation procedure not followed correctly.
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... from a PictBridge compliant device, set the print quality setting appropriately? Refer to print from your machine. Confirm by using the Operation Panel on page 144 Troubleshooting 141 Refer to the paper and image for printing.
... from a PictBridge compliant device, set the print quality setting appropriately? Refer to print from your machine. Confirm by using the Operation Panel on page 144 Troubleshooting 141 Refer to the paper and image for printing.
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...the instruction manual supplied with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. If you did not align the Print Head after you are clogged. See "Automatic Print Head Alignment" on page 21. ...Guide on page 35 and reduce the intensity setting. If this does not solve the problem, see "Making Copies" on -screen manual. 142 Troubleshooting When printing from your computer, refer to print images with the Intensity setting set too high. Action When using plain paper to "Print Results...
...the instruction manual supplied with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. If you did not align the Print Head after you are clogged. See "Automatic Print Head Alignment" on page 21. ...Guide on page 35 and reduce the intensity setting. If this does not solve the problem, see "Making Copies" on -screen manual. 142 Troubleshooting When printing from your computer, refer to print images with the Intensity setting set too high. Action When using plain paper to "Print Results...
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... if it is curled." If you are using is complete. z Setting with a fresh sheet of the paper may become dirty, not feed properly, or both. Troubleshooting 143 Printed Surface Is Scratched/Paper Is Smudged Cause Action Printing on -screen manual. Use such paper after correcting paper curl as follows. (1)With...
... if it is curled." If you are using is complete. z Setting with a fresh sheet of the paper may become dirty, not feed properly, or both. Troubleshooting 143 Printed Surface Is Scratched/Paper Is Smudged Cause Action Printing on -screen manual. Use such paper after correcting paper curl as follows. (1)With...
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... reduce the intensity setting. Printing graphics with the Intensity setting set the page size correctly. Action See "Automatic Print Head Alignment" on page 141. 144 Troubleshooting Print quality may leave some ink inside of the machine is dirty. See "Cleaning Your Machine" on page 16. Clean the Paper Feed Roller. For...
... reduce the intensity setting. Printing graphics with the Intensity setting set the page size correctly. Action See "Automatic Print Head Alignment" on page 141. 144 Troubleshooting Print quality may leave some ink inside of the machine is dirty. See "Cleaning Your Machine" on page 16. Clean the Paper Feed Roller. For...
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.... (1)Click the printer icon in the Dock to turn on the error condition. While the COPY button is flashing, the machine is not installed securely. Troubleshooting 145
.... (1)Click the printer icon in the Dock to turn on the error condition. While the COPY button is flashing, the machine is not installed securely. Troubleshooting 145
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... left edge of the stack. Action Make sure all of the stack. See "An Error Message Is Displayed on the LCD" on page 26. 146 Troubleshooting Paper Feed Roller is left and bottom edges of the protective film is peeled off . For details on cleaning, see "Loading Paper" on page 133...
... left edge of the stack. Action Make sure all of the stack. See "An Error Message Is Displayed on the LCD" on page 26. 146 Troubleshooting Paper Feed Roller is left and bottom edges of the protective film is peeled off . For details on cleaning, see "Loading Paper" on page 133...
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...). Paper does not feed properly if the Inner Cover is inconsistent between an application program and the printer driver, the application software setting takes precedence. Troubleshooting 147 For details on loading envelopes, see "Loading Paper" on envelopes, load them in the machine in landscape orientation, they will not feed properly. Action...
...). Paper does not feed properly if the Inner Cover is inconsistent between an application program and the printer driver, the application software setting takes precedence. Troubleshooting 147 For details on loading envelopes, see "Loading Paper" on envelopes, load them in the machine in landscape orientation, they will not feed properly. Action...
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z If the paper tears and a piece remains inside the machine, turn the machine off after removing the paper, contact your Canon service representative. 148 Troubleshooting If you are using such paper to load paper, see "Paper Does Not Feed Properly" on the machine. Paper Jams Important When you are printing ...
z If the paper tears and a piece remains inside the machine, turn the machine off after removing the paper, contact your Canon service representative. 148 Troubleshooting If you are using such paper to load paper, see "Paper Does Not Feed Properly" on the machine. Paper Jams Important When you are printing ...