User Manual
Page 10
... 599 Problems while Printing/Scanning from Smartphone/Tablet 600 Cannot Print/Scan from Smartphone/Tablet 601 Problems with Printing 604 Printing Does Not Start 605 Paper Jams 607 Print Results Not Satisfactory 608 Cannot Print to End of Job 610 No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks 611
... 599 Problems while Printing/Scanning from Smartphone/Tablet 600 Cannot Print/Scan from Smartphone/Tablet 601 Problems with Printing 604 Printing Does Not Start 605 Paper Jams 607 Print Results Not Satisfactory 608 Cannot Print to End of Job 610 No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks 611
User Manual
Page 12
... If You Cannot Resolve the Problem 683 List of Support Code for Error 684 List of Support Code for Error (When Paper Is Jammed 686 1300 687 1303 689 2801 691 Paper Is Jammed inside the Machine 694 In Other Cases 697 1003 698 1200 699 1203 700 1250 701 1401 702 1403 703
... If You Cannot Resolve the Problem 683 List of Support Code for Error 684 List of Support Code for Error (When Paper Is Jammed 686 1300 687 1303 689 2801 691 Paper Is Jammed inside the Machine 694 In Other Cases 697 1003 698 1200 699 1203 700 1250 701 1401 702 1403 703
User Manual
Page 109
... here. (7) document cover Open to load a document in the ADF. (5) document tray Open to load an original on the platen glass. (8) paper guides Align with the side you want to scan facing up. (6) document output slot Documents scanned from the ADF are scanned automatically one sheet at... a time. Operation Panel (3) document feeder cover Open when clearing jammed documents. (4) document guide Adjust this guide to match the width of document in the ADF. You can be loaded at the same time, and...
... here. (7) document cover Open to load a document in the ADF. (5) document tray Open to load an original on the platen glass. (8) paper guides Align with the side you want to scan facing up. (6) document output slot Documents scanned from the ADF are scanned automatically one sheet at... a time. Operation Panel (3) document feeder cover Open when clearing jammed documents. (4) document guide Adjust this guide to match the width of document in the ADF. You can be loaded at the same time, and...
User Manual
Page 110
(11) paper output tray Printed paper is ejected. (12) paper output support Pull out to support ejected paper. (13) output tray extension Open to support ejected paper. (14) paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. (15) POWER lamp Lights after flashing when the power is turned on. (16) FAX Memory...
(11) paper output tray Printed paper is ejected. (12) paper output support Pull out to support ejected paper. (13) output tray extension Open to support ejected paper. (14) paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. (15) POWER lamp Lights after flashing when the power is turned on. (16) FAX Memory...
User Manual
Page 111
Rear View (1) power cord connector Plug in the supplied power cord. (2) transport unit Open when removing jammed paper. (3) telephone line jack Connect the telephone line. (4) external device jack Connect an external device such as telephone or answering machine. (5) USB port Plug in or unplug the USB cable while the machine is printing or scanning originals with a computer. Important • Do not touch the metal casing. • Do not plug in the USB cable to connect the machine with the computer. 111
Rear View (1) power cord connector Plug in the supplied power cord. (2) transport unit Open when removing jammed paper. (3) telephone line jack Connect the telephone line. (4) external device jack Connect an external device such as telephone or answering machine. (5) USB port Plug in or unplug the USB cable while the machine is printing or scanning originals with a computer. Important • Do not touch the metal casing. • Do not plug in the USB cable to connect the machine with the computer. 111
User Manual
Page 126
... you can use for printing photos. Open the front cover (A) gently. Loading Plain Paper / Photo Paper You can cause paper jams. Note • We recommend Canon genuine photo paper for this may cause paper jams. • If paper is curled, hold the curled corners and gently bend them in Paper Is Smudged/Printed Surface Is Scratched. • When using Photo...
... you can use for printing photos. Open the front cover (A) gently. Loading Plain Paper / Photo Paper You can cause paper jams. Note • We recommend Canon genuine photo paper for this may cause paper jams. • If paper is curled, hold the curled corners and gently bend them in Paper Is Smudged/Printed Surface Is Scratched. • When using Photo...
User Manual
Page 127
3. Use the right paper guide (C) to slide both paper guides all the way to the back of the cassette. * The above figure shows the machine with the paper output tray raised. Grab the right and left sides of the cassette WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way out. 5. Loading paper in the portrait orientation (D). Important • Always load paper in the landscape orientation (E) can cause paper jams. 127 Load the paper in the center of the front cover and pull out the cassette until it stops. 4.
3. Use the right paper guide (C) to slide both paper guides all the way to the back of the cassette. * The above figure shows the machine with the paper output tray raised. Grab the right and left sides of the cassette WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way out. 5. Loading paper in the portrait orientation (D). Important • Always load paper in the landscape orientation (E) can cause paper jams. 127 Load the paper in the center of the front cover and pull out the cassette until it stops. 4.
User Manual
Page 131
They could jam in the opposite direction. • If the corner of envelopes from the operation panel is automatically rotated and printed according to press the leading edge ... • Envelopes whose gummed flaps are already moistened and adhesive 1. Prepare envelopes. • Press down on all four corners and edges of the envelope. The paper output tray (B) opens. 131 Open the front cover (A) gently. The address is not supported. • Do not use the following envelopes. Important • The envelopes...
They could jam in the opposite direction. • If the corner of envelopes from the operation panel is automatically rotated and printed according to press the leading edge ... • Envelopes whose gummed flaps are already moistened and adhesive 1. Prepare envelopes. • Press down on all four corners and edges of the envelope. The paper output tray (B) opens. 131 Open the front cover (A) gently. The address is not supported. • Do not use the following envelopes. Important • The envelopes...
User Manual
Page 137
... the following weight range. • 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. • B5 • 4" x 6" (10 x 15 cm) • 5" x 7" (13 x 18 cm) • 8" x 10" ...(20 x 25 cm) • Envelope DL • Envelope Com 10 Non-standard sizes: You can use paper in the following ...
... the following weight range. • 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. • B5 • 4" x 6" (10 x 15 cm) • 5" x 7" (13 x 18 cm) • 8" x 10" ...(20 x 25 cm) • Envelope DL • Envelope Com 10 Non-standard sizes: You can use paper in the following ...
User Manual
Page 152
...• Make sure any glue, ink, correction fluid, or the like on the document is dry, as this may cause paper jams. • Remove all staples, paper clips, and the like before loading it on the platen glass or in the ADF. Printed photo, postcard, business card, ... documents in height - They will jam. • Wrinkled or creased paper • Curled paper • Torn paper • Paper with holes • Glued paper • Paper with sticky notes • Carbon paper or carbon-backed paper • Surface treated paper • Onion skin or thin paper 152 Originals You Can Load platen...
...• Make sure any glue, ink, correction fluid, or the like on the document is dry, as this may cause paper jams. • Remove all staples, paper clips, and the like before loading it on the platen glass or in the ADF. Printed photo, postcard, business card, ... documents in height - They will jam. • Wrinkled or creased paper • Curled paper • Torn paper • Paper with holes • Glued paper • Paper with sticky notes • Carbon paper or carbon-backed paper • Surface treated paper • Onion skin or thin paper 152 Originals You Can Load platen...
User Manual
Page 265
If a print head nozzle is clogged, print will be faint and papers will be wasted. Clean the inside of the machine smeared with ink? The curled paper causes paper jam. Print the nozzle check pattern to Successful Printing Check the machine status before printing! • Is the print head ...OK? Check how to load the paper correctly! • Is the paper loaded in the cassette, load paper WITH THE PRINTING SIDE FACING ...
If a print head nozzle is clogged, print will be faint and papers will be wasted. Clean the inside of the machine smeared with ink? The curled paper causes paper jam. Print the nozzle check pattern to Successful Printing Check the machine status before printing! • Is the print head ...OK? Check how to load the paper correctly! • Is the paper loaded in the cassette, load paper WITH THE PRINTING SIDE FACING ...
User Manual
Page 470
... Feeder)) Important • Do not leave thick items on the platen when scanning from Home of the Online Manual for details on the portions in paper jam. • Place and align documents of the same size when scanning two or more space between the edges (diagonally striped area) of the platen may...
... Feeder)) Important • Do not leave thick items on the platen when scanning from Home of the Online Manual for details on the portions in paper jam. • Place and align documents of the same size when scanning two or more space between the edges (diagonally striped area) of the platen may...
User Manual
Page 572
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Cannot Send a Fax Cannot Receive a Fax, Cannot Print a Fax List of Support Code for Error Search Each Function Problems with Network...
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Cannot Send a Fax Cannot Receive a Fax, Cannot Print a Fax List of Support Code for Error Search Each Function Problems with Network...
User Manual
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Problems with Printing Printing Does Not Start Paper Jams Print Results Not Satisfactory Ink Is Not Ejected Paper Does Not Feed Properly/"No Paper" Error Occurs Copying/Printing Stops Before It Is Completed 604
Problems with Printing Printing Does Not Start Paper Jams Print Results Not Satisfactory Ink Is Not Ejected Paper Does Not Feed Properly/"No Paper" Error Occurs Copying/Printing Stops Before It Is Completed 604
User Manual
Page 607
... • You can confirm the actions against errors with Support Codes on your computer or on how to remove the jammed paper, refer to Search 607 Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: * The ... the OS you are using. • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. Paper Jams When paper is jammed, a troubleshooting message is displayed automatically.
... • You can confirm the actions against errors with Support Codes on your computer or on how to remove the jammed paper, refer to Search 607 Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: * The ... the OS you are using. • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. Paper Jams When paper is jammed, a troubleshooting message is displayed automatically.
User Manual
Page 685
• A000 to ZZZZ B201 B202 B203 B204 About the support code for paper jam, you can also refer to List of Support Code for Error (When Paper Is Jammed). 685
• A000 to ZZZZ B201 B202 B203 B204 About the support code for paper jam, you can also refer to List of Support Code for Error (When Paper Is Jammed). 685
User Manual
Page 687
... sending or receiving all the faxes stored in the machine's memory are stored in the paper output slot. Hold the paper with your hands, then pull the paper out slowly not to the paper jam. 687 Important • The power cannot be ejected automatically. • If you need... printer resumes printing. Action If you cannot remove the jammed paper from the paper output slot, remove the paper from the transport unit. 1303 • If the paper tears and you can see the jammed paper at the paper output slot, remove the paper following the procedure below. Reprint the page you unplug...
... sending or receiving all the faxes stored in the machine's memory are stored in the paper output slot. Hold the paper with your hands, then pull the paper out slowly not to the paper jam. 687 Important • The power cannot be ejected automatically. • If you need... printer resumes printing. Action If you cannot remove the jammed paper from the paper output slot, remove the paper from the transport unit. 1303 • If the paper tears and you can see the jammed paper at the paper output slot, remove the paper following the procedure below. Reprint the page you unplug...
User Manual
Page 688
Reprint if necessary. Note • When reloading the paper, make sure that you are using suitable paper for printing and are canceled. If you turned off the machine in step 1, all print jobs in the queue are loading it correctly. • We recommend you use paper other than A5 sized one to print documents with photos or graphics; otherwise, the printout may curl and cause paper exit jams. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. 688
Reprint if necessary. Note • When reloading the paper, make sure that you are using suitable paper for printing and are canceled. If you turned off the machine in step 1, all print jobs in the queue are loading it correctly. • We recommend you use paper other than A5 sized one to print documents with photos or graphics; otherwise, the printout may curl and cause paper exit jams. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. 688
User Manual
Page 690
...the machine back in the queue are canceled. Reprint if necessary. Pull out the jammed paper slowly. Reload the paper. If you cannot remove the jammed paper from inside the machine. Note • If the paper is rolled up and it does not fall down. All print jobs in and turn... pull the jammed paper, support the machine with your hand so that it is difficult to remove, grasp the edges of the paper, then remove the jammed paper. • If you cannot remove the paper or the paper tears inside the Machine 6. Paper Is Jammed inside the machine, or if the paper jam error continues ...
...the machine back in the queue are canceled. Reprint if necessary. Pull out the jammed paper slowly. Reload the paper. If you cannot remove the jammed paper from inside the machine. Note • If the paper is rolled up and it does not fall down. All print jobs in and turn... pull the jammed paper, support the machine with your hand so that it is difficult to remove, grasp the edges of the paper, then remove the jammed paper. • If you cannot remove the paper or the paper tears inside the Machine 6. Paper Is Jammed inside the machine, or if the paper jam error continues ...
User Manual
Page 696
... machine. Reprint if necessary. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing all the jammed paper, a piece of paper remains inside the machine? 7. Note • When reloading the paper, make sure that no piece of paper may remain inside the machine. In this case, confirm...
... machine. Reprint if necessary. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing all the jammed paper, a piece of paper remains inside the machine? 7. Note • When reloading the paper, make sure that no piece of paper may remain inside the machine. In this case, confirm...