Quick Start Guide
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...3752). 4. Telephone Device for the Deaf (TDD) support is available at www.canonesp.com. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. In addition, the latest driver downloads, answers to frequently asked questions, product information... 24 hours. 3. Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is ...
...3752). 4. Telephone Device for the Deaf (TDD) support is available at www.canonesp.com. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. In addition, the latest driver downloads, answers to frequently asked questions, product information... 24 hours. 3. Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is ...
Quick Start Guide
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... 55 Examining the Nozzle Check Pattern ...........56 Print Head Cleaning 58 Print Head Deep Cleaning 60 Aligning the Print Head 62 Cleaning Your Machine 67 Troubleshooting 70 Error Message Is Displayed on the LCD ......71 LCD Cannot Be Seen At All 74 An Unintended Language Is Displayed on the LCD 74...
... 55 Examining the Nozzle Check Pattern ...........56 Print Head Cleaning 58 Print Head Deep Cleaning 60 Aligning the Print Head 62 Cleaning Your Machine 67 Troubleshooting 70 Error Message Is Displayed on the LCD ......71 LCD Cannot Be Seen At All 74 An Unintended Language Is Displayed on the LCD 74...
Quick Start Guide
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... Is Displayed (Windows XP Only)" on page 76 z "Print Results Not Satisfactory" on page 77 z "Cannot Print to the on page 92 70 Troubleshooting Troubleshooting This section describes troubleshooting tips for problems you cannot find appropriate tips for your problem, refer to End of Job" on page 77 z "Part of the Page Is...
... Is Displayed (Windows XP Only)" on page 76 z "Print Results Not Satisfactory" on page 77 z "Cannot Print to the on page 92 70 Troubleshooting Troubleshooting This section describes troubleshooting tips for problems you cannot find appropriate tips for your problem, refer to End of Job" on page 77 z "Part of the Page Is...
Quick Start Guide
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... on the LCD, take the corresponding action described below. Fast flashing (at about 1-second intervals) indicates the tank is continued under the ink out condition. Troubleshooting 71 Take the appropriate action described in printing such as the machine is out of your Windows operating system. The message may have run out... is empty. Slow flashing (at about 3-second intervals) indicates ink is flashing, ink may vary depending on the version of paper or paper is jammed, a troubleshooting message is in memory card."
... on the LCD, take the corresponding action described below. Fast flashing (at about 1-second intervals) indicates the tank is continued under the ink out condition. Troubleshooting 71 Take the appropriate action described in printing such as the machine is out of your Windows operating system. The message may have run out... is empty. Slow flashing (at about 3-second intervals) indicates ink is flashing, ink may vary depending on the version of paper or paper is jammed, a troubleshooting message is in memory card."
Quick Start Guide
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...in the correct position. Close the inner cover and press OK." Do not open . Replace the ink tank." Perform necessary operations according your Canon service representative. Install the print head." Printing under the ink out condition. Press and hold the ink used during Print Head Cleaning, for ...absorber to release the function for detecting the remaining ink level is open or close the Inner Cover while printing, as this machine. 72 Troubleshooting If the Print Head is not installed. If the error is almost full. "Inner cover is memorized. U072 "More than one ink ...
...in the correct position. Close the inner cover and press OK." Do not open . Replace the ink tank." Perform necessary operations according your Canon service representative. Install the print head." Printing under the ink out condition. Press and hold the ink used during Print Head Cleaning, for ...absorber to release the function for detecting the remaining ink level is open or close the Inner Cover while printing, as this machine. 72 Troubleshooting If the Print Head is not installed. If the error is almost full. "Inner cover is memorized. U072 "More than one ink ...
Quick Start Guide
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... ink level is exposed to strong light. "Scanner is off .) Install an appropriate ink tank. If the same error occurs, contact a Canon service representative. After writing on the memory card, set to check the status of the following ink tank cannot be recognized." Automatic Print Head...message, and then adjust your operating environment and/or the position of the machine from the power supply. "The card is not released. Troubleshooting 73 Press OK and repeat operation. " Possible causes are clogged. Press the OK button on the ink tank is set to continue printing...
... ink level is exposed to strong light. "Scanner is off .) Install an appropriate ink tank. If the same error occurs, contact a Canon service representative. After writing on the memory card, set to check the status of the following ink tank cannot be recognized." Automatic Print Head...message, and then adjust your operating environment and/or the position of the machine from the power supply. "The card is not released. Troubleshooting 73 Press OK and repeat operation. " Possible causes are clogged. Press the OK button on the ink tank is set to continue printing...
Quick Start Guide
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... beyond the Printer Connection screen. An Unintended Language Is Displayed on the LCD Cause Action The language you want to reinstall the MP Drivers. 74 Troubleshooting If the Bluetooth unit is not powered on the Welcome screen, then remove the CD-ROM. (5)Turn the machine off The machine is connected to...
... beyond the Printer Connection screen. An Unintended Language Is Displayed on the LCD Cause Action The language you want to reinstall the MP Drivers. 74 Troubleshooting If the Bluetooth unit is not powered on the Welcome screen, then remove the CD-ROM. (5)Turn the machine off The machine is connected to...
Quick Start Guide
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... the CD-ROM icon is inserted into your computer. Confirm that the CD-ROM icon is not displayed, restart your computer's disc drive. Troubleshooting 75 If the drivers were not installed correctly, uninstall the MP Drivers, restart your computer before reinstalling. If the CD-ROM icon is displayed...-ROM icon . Note To use the Run command to install the drivers. The drive letter of the setup program, Msetup4.exe. Contact a Canon service representative. Refer to start the setup program, specify your disc drive and then the name of the disc drive depends on your computer....
... the CD-ROM icon is inserted into your computer. Confirm that the CD-ROM icon is not displayed, restart your computer's disc drive. Troubleshooting 75 If the drivers were not installed correctly, uninstall the MP Drivers, restart your computer before reinstalling. If the CD-ROM icon is displayed...-ROM icon . Note To use the Run command to install the drivers. The drive letter of the setup program, Msetup4.exe. Contact a Canon service representative. Refer to start the setup program, specify your disc drive and then the name of the disc drive depends on your computer....
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z The USB port on page 76. 76 Troubleshooting z The operating system of the USB 2.0 Hi-Speed driver compatible with USB 2.0 Hi-Speed. Obtain and install the latest update for your computer. z The USB 2.0 ...
z The USB port on page 76. 76 Troubleshooting z The operating system of the USB 2.0 Hi-Speed driver compatible with USB 2.0 Hi-Speed. Obtain and install the latest update for your computer. z The USB 2.0 ...
Quick Start Guide
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... of the loaded printing paper. Important Reduced printing may reduce the quality of the User's Guide on your document. (1)Open the printer properties dialog box. Troubleshooting 77 Print Results Not Satisfactory Cannot Print to "Opening the Printer Properties Dialog Box Directly from the printer driver. If you are performing automatic...
... of the loaded printing paper. Important Reduced printing may reduce the quality of the User's Guide on your document. (1)Open the printer properties dialog box. Troubleshooting 77 Print Results Not Satisfactory Cannot Print to "Opening the Printer Properties Dialog Box Directly from the printer driver. If you are performing automatic...
Quick Start Guide
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...Head and then print the nozzle check pattern to perform Print Head Deep Cleaning, see "Getting the Ink Level Information" on page 54. 78 Troubleshooting Print the nozzle check pattern to empty tanks. If the problem is ejecting properly. For details on page 48. z If the problem is ...ink is fully inserted. If any of the missing colors are left as in (B), remove all of the orange tape is empty. Contact your Canon service representative. The ink lamp lights up red when the ink tank is running low. Ink tank is not installed securely. / Part of the...
...Head and then print the nozzle check pattern to perform Print Head Deep Cleaning, see "Getting the Ink Level Information" on page 54. 78 Troubleshooting Print the nozzle check pattern to empty tanks. If the problem is ejecting properly. For details on page 48. z If the problem is ...ink is fully inserted. If any of the missing colors are left as in (B), remove all of the orange tape is empty. Contact your Canon service representative. The ink lamp lights up red when the ink tank is running low. Ink tank is not installed securely. / Part of the...
Quick Start Guide
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... The media is loaded with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. Check that the Media Type set Print quality in each mode to "Printing Media" in each mode to High(qualitypriority). Inside...Operation Panel does not match the actual type of the machine is not feeding properly, clean the Paper Feed Rollers. This will become smudged. Troubleshooting 79 In the Operation Panel, set in the Operation Panel does not match the actual type of the Machine (Bottom Plate Cleaning)" on ...
... The media is loaded with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. Check that the Media Type set Print quality in each mode to "Printing Media" in each mode to High(qualitypriority). Inside...Operation Panel does not match the actual type of the machine is not feeding properly, clean the Paper Feed Rollers. This will become smudged. Troubleshooting 79 In the Operation Panel, set in the Operation Panel does not match the actual type of the Machine (Bottom Plate Cleaning)" on ...
Quick Start Guide
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...®), refer to "Changing the Machine Settings" in the User's Guide on-screen manual. For details on settings, refer to "Opening the Canon IJ Printer Utility (Macintosh)" in height. (A) Printing on thick paper. (B) We recommend printing curl-corrected paper one sheet at the top and..., select Print settings, set the machine to "Opening the Printer Properties Dialog Box (Windows)" in the User's Guide on-screen manual. 80 Troubleshooting If you are printing on is complete, and then click Send. To open the printer properties dialog box (Windows), refer to prevent paper abrasion...
...®), refer to "Changing the Machine Settings" in the User's Guide on-screen manual. For details on settings, refer to "Opening the Canon IJ Printer Utility (Macintosh)" in height. (A) Printing on thick paper. (B) We recommend printing curl-corrected paper one sheet at the top and..., select Print settings, set the machine to "Opening the Printer Properties Dialog Box (Windows)" in the User's Guide on-screen manual. 80 Troubleshooting If you are printing on is complete, and then click Send. To open the printer properties dialog box (Windows), refer to prevent paper abrasion...
Quick Start Guide
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..., reduce the Intensity setting in Each Mode" on the Platen Glass. Instead of your document. Slow flashing (at about 3-second intervals) indicates ink is empty. Troubleshooting 81 Printing graphics with the media type set correctly to match the loaded paper, set Prevent paper abrasion to "Printing Area" in each mode to...
..., reduce the Intensity setting in Each Mode" on the Platen Glass. Instead of your document. Slow flashing (at about 3-second intervals) indicates ink is empty. Troubleshooting 81 Printing graphics with the media type set correctly to match the loaded paper, set Prevent paper abrasion to "Printing Area" in each mode to...
Quick Start Guide
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... your computer may solve the problem. If the ink lamp is remaining. Make sure all of the orange parts. (A) (B) Unnecessary print jobs are deleted. 82 Troubleshooting If any unnecessary print jobs, follow the procedure below to delete them. (1)Open the printer properties dialog box. Cause Action Ink tank not installed in...
... your computer may solve the problem. If the ink lamp is remaining. Make sure all of the orange parts. (A) (B) Unnecessary print jobs are deleted. 82 Troubleshooting If any unnecessary print jobs, follow the procedure below to delete them. (1)Open the printer properties dialog box. Cause Action Ink tank not installed in...
Quick Start Guide
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... paper (0.52 inches / 13 mm in portrait orientation. Paper source selection is selected. For details on cleaning, see "Changing the Paper Source" on page 67. Troubleshooting 83 Paper not loaded properly. For details on loading paper, see "Loading Paper" on the type of the stack. Align the right edge of the...
... paper (0.52 inches / 13 mm in portrait orientation. Paper source selection is selected. For details on cleaning, see "Changing the Paper Source" on page 67. Troubleshooting 83 Paper not loaded properly. For details on loading paper, see "Loading Paper" on the type of the stack. Align the right edge of the...
Quick Start Guide
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... it back on the machine. z If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 84 Troubleshooting If you are canceled. z When reloading the paper in queue are using such paper to confirm that you turned off , and turn the... inside the machine. Landscape credit card-sized paper jammed inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative.
... it back on the machine. z If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 84 Troubleshooting If you are canceled. z When reloading the paper in queue are using such paper to confirm that you turned off , and turn the... inside the machine. Landscape credit card-sized paper jammed inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative.
Quick Start Guide
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... the Cassette. (5)Slowly pull the jammed paper out. (6)If any paper is automatically ejected. If you turned off and turn on the machine. Troubleshooting 85 Remove the paper following the procedure below . (1)Open the Rear Cover. (2)If you cannot pull the paper out, turn the machine off...Close the Rear Cover. (4)If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. Reprint if necessary. Paper jammed inside the machine. If you were not able to touch the components inside the machine at...
... the Cassette. (5)Slowly pull the jammed paper out. (6)If any paper is automatically ejected. If you turned off and turn on the machine. Troubleshooting 85 Remove the paper following the procedure below . (1)Open the Rear Cover. (2)If you cannot pull the paper out, turn the machine off...Close the Rear Cover. (4)If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. Reprint if necessary. Paper jammed inside the machine. If you were not able to touch the components inside the machine at...
Quick Start Guide
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...the transport unit. (Continued) Paper jammed inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Caution Set the machine back to its original position immediately after removing the jammed paper. (4)If any paper is loaded ...a teared piece of paper inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. 86 Troubleshooting Action Note When reloading the paper in the Cassette. If you cannot remove the paper or if the paper tears inside ...
...the transport unit. (Continued) Paper jammed inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Caution Set the machine back to its original position immediately after removing the jammed paper. (4)If any paper is loaded ...a teared piece of paper inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. 86 Troubleshooting Action Note When reloading the paper in the Cassette. If you cannot remove the paper or if the paper tears inside ...
Quick Start Guide
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...Check the printer port settings. (1)Click Start > Control Panel > Printers and Other Hardware > Printers and Faxes. Make sure that a port named USBnnn (Canon MP810 Printer) (where n is a number) is lit green. Make sure that the POWER lamp is selected for Print to the computer, and try printing again...) is off, turn the machine on -screen manual and reinstall them following port(s). Replace the USB cable and try printing again. Troubleshooting 87 Error Message Appears on page 71. Printer port setting does not match the computer's interface connecting the machine. The MP Drivers...
...Check the printer port settings. (1)Click Start > Control Panel > Printers and Other Hardware > Printers and Faxes. Make sure that a port named USBnnn (Canon MP810 Printer) (where n is a number) is lit green. Make sure that the POWER lamp is selected for Print to the computer, and try printing again...) is off, turn the machine on -screen manual and reinstall them following port(s). Replace the USB cable and try printing again. Troubleshooting 87 Error Message Appears on page 71. Printer port setting does not match the computer's interface connecting the machine. The MP Drivers...