User's Guide
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....com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to change without notice. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For further information about extending your product...'s warranty period. CarePAK must be purchased during your product's 1 year limited warranty period. www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full...
....com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to change without notice. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For further information about extending your product...'s warranty period. CarePAK must be purchased during your product's 1 year limited warranty period. www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full...
User's Guide
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... Printing The Nozzle Check Pattern 85 FINE Cartridge Cleaning 89 FINE Cartridge Deep Cleaning 90 Aligning The FINE Cartridge 91 Cleaning Your Machine 93 11 Troubleshooting 97 An Error Message Is Displayed On The LCD 98 Cannot See The Display Properly On The LCD/Cannot See The Display On The LCD...
... Printing The Nozzle Check Pattern 85 FINE Cartridge Cleaning 89 FINE Cartridge Deep Cleaning 90 Aligning The FINE Cartridge 91 Cleaning Your Machine 93 11 Troubleshooting 97 An Error Message Is Displayed On The LCD 98 Cannot See The Display Properly On The LCD/Cannot See The Display On The LCD...
User's Guide
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... so you purchased the machine as during printing, the FINE Cartridge is kept clear at least five seconds before you have followed the instructions in "Troubleshooting" on the cord. Ensure that the area around the power outlet is not protected with the cap that came with the machine. These devices generate...
... so you purchased the machine as during printing, the FINE Cartridge is kept clear at least five seconds before you have followed the instructions in "Troubleshooting" on the cord. Ensure that the area around the power outlet is not protected with the cap that came with the machine. These devices generate...
User's Guide
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... the instruction manual of the device. In this function. If you are performed. Printer maintenance z For the device operation method and troubleshooting, refer to 2-up, 4up, 9-up, or 16-up ), use a Canon PictBridge-compliant device, you select "Date", "File No.", or "Both", the date and/or file number will be used for...
... the instruction manual of the device. In this function. If you are performed. Printer maintenance z For the device operation method and troubleshooting, refer to 2-up, 4up, 9-up, or 16-up ), use a Canon PictBridge-compliant device, you select "Date", "File No.", or "Both", the date and/or file number will be used for...
User's Guide
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... the machine is out of your problem, refer to the onscreen manuals. The message may encounter when using the machine. Chapter 11 Troubleshooting 97 Chapter 11 Troubleshooting This chapter provides troubleshooting tips for problems you cannot find appropriate tips for the most common printing problems. If you may vary depending on the LCD... page 106) Cannot Print Properly From A Photo Index Sheet (See page 107) An Unintended Language is Displayed on the version of paper or paper jams, a troubleshooting message is displayed automatically.
... the machine is out of your problem, refer to the onscreen manuals. The message may encounter when using the machine. Chapter 11 Troubleshooting 97 Chapter 11 Troubleshooting This chapter provides troubleshooting tips for problems you cannot find appropriate tips for the most common printing problems. If you may vary depending on the LCD... page 106) Cannot Print Properly From A Photo Index Sheet (See page 107) An Unintended Language is Displayed on the version of paper or paper jams, a troubleshooting message is displayed automatically.
User's Guide
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... to the instruction manual supplied with this machine. Some ink cartridges are misaligned or the resulting output is not supported by this machine. Canon recommends to use new genuine Canon Cartridges in the appropriate positions. The ink absorber is jammed. The function for detecting the remaining ink level will no paper. If... with PictBridge before connecting the device. U162 This FINE Cartridge may have previously been used, or the ink may have to obtain optimum qualities. 98 Troubleshooting Chapter 11
... to the instruction manual supplied with this machine. Some ink cartridges are misaligned or the resulting output is not supported by this machine. Canon recommends to use new genuine Canon Cartridges in the appropriate positions. The ink absorber is jammed. The function for detecting the remaining ink level will no paper. If... with PictBridge before connecting the device. U162 This FINE Cartridge may have previously been used, or the ink may have to obtain optimum qualities. 98 Troubleshooting Chapter 11
User's Guide
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...continue printing in the . z You have occurred. The machine may be recognized. Install the appropriate FINE Cartridge. If the same error occurs, contact a Canon service representative. See "Other Settings" on page 75. FINE Cartridge is not finished yet, just press [OK] on the machine to restore the display.... turn ON the machine. Plug the machine back in and turn the machine back ON. If printing is not installed correctly. Chapter 11 Troubleshooting 99 Turn OFF the machine, and unplug the power cord of the LCD in the menu in the "no ink" state. Cannot see...
...continue printing in the . z You have occurred. The machine may be recognized. Install the appropriate FINE Cartridge. If the same error occurs, contact a Canon service representative. See "Other Settings" on page 75. FINE Cartridge is not finished yet, just press [OK] on the machine to restore the display.... turn ON the machine. Plug the machine back in and turn the machine back ON. If printing is not installed correctly. Chapter 11 Troubleshooting 99 Turn OFF the machine, and unplug the power cord of the LCD in the menu in the "no ink" state. Cannot see...
User's Guide
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... matches the paper loaded. See "Recommended Paper" on page 90. Select [Quality & Media] from a digital camera, on page 89. Open the Paper Output Tray. 100 Troubleshooting Chapter 11 Cause Incorrect paper type. Action When printing directly from the pop-up . See "Printing The Nozzle Check Pattern" on page 91. When printing...
... matches the paper loaded. See "Recommended Paper" on page 90. Select [Quality & Media] from a digital camera, on page 89. Open the Paper Output Tray. 100 Troubleshooting Chapter 11 Cause Incorrect paper type. Action When printing directly from the pop-up . See "Printing The Nozzle Check Pattern" on page 91. When printing...
User's Guide
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Delete an undesired print job, if there is deleted. Use the Canon IJ Status Monitor in Windows or [Printer Setup Utility] (or [Print Center]) in the [Printer] menu. 1. Click [Display Print Queue]. 4. Note In Windows XP or ... driver (Macintosh) to have stopped. The print job is any. Ensure that the page size setting matches the size of the paper loaded. Chapter 11 Troubleshooting 101 Cause Action Unnecessary print jobs are queued./ Computer problems. Restart your machine displayed under any other applications currently running. When the confirmation message is...
Delete an undesired print job, if there is deleted. Use the Canon IJ Status Monitor in Windows or [Printer Setup Utility] (or [Print Center]) in the [Printer] menu. 1. Click [Display Print Queue]. 4. Note In Windows XP or ... driver (Macintosh) to have stopped. The print job is any. Ensure that the page size setting matches the size of the paper loaded. Chapter 11 Troubleshooting 101 Cause Action Unnecessary print jobs are queued./ Computer problems. Restart your machine displayed under any other applications currently running. When the confirmation message is...
User's Guide
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For Windows XP and Windows 2000, if the size of the data is too large, part of it may be degraded. on page 93. 102 Troubleshooting Chapter 11 should be lost. document from the digital camera, or the your computer. Check the size of the Document Cover. See "Loading Documents" on ...
For Windows XP and Windows 2000, if the size of the data is too large, part of it may be degraded. on page 93. 102 Troubleshooting Chapter 11 should be lost. document from the digital camera, or the your computer. Check the size of the Document Cover. See "Loading Documents" on ...
User's Guide
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... on the Bottom plate cleaning confirmation screen and then press [OK]. Chapter 11 Important Before cleaning, be sure to clean the inside of the machine. 1. Troubleshooting 103 Place A4/Letter-sized plain paper in landscape orientation, horizontally fold it in the Auto Sheet Feeder with the inverted-V edge down. 4. Paper will...
... on the Bottom plate cleaning confirmation screen and then press [OK]. Chapter 11 Important Before cleaning, be sure to clean the inside of the machine. 1. Troubleshooting 103 Place A4/Letter-sized plain paper in landscape orientation, horizontally fold it in the Auto Sheet Feeder with the inverted-V edge down. 4. Paper will...
User's Guide
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... Sheet Feeder. 6. The paper that the machine is turned ON and there is curled, the paper may become dirty or may occur at a time. 104 Troubleshooting Chapter 11 Try this operation twice. 5. Use the paper after correcting paper curl as it with Borderless Printing.
... Sheet Feeder. 6. The paper that the machine is turned ON and there is curled, the paper may become dirty or may occur at a time. 104 Troubleshooting Chapter 11 Try this operation twice. 5. Use the paper after correcting paper curl as it with Borderless Printing.
User's Guide
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... guides against the paper stack. Paper Curls/Ink Blots Cause Paper being used is loaded incorrectly. Action Use Photo Paper Pro or other Canon genuine media to print images that paper is loaded correctly. Ensure that have a high color saturation. Paper is too thin. Load in the printer...of the paper loaded. In the [Print] dialog box of the printer driver, ensure that the [Media Type] selected matches the paper loaded. Chapter 11 Troubleshooting 105 Action On the [Main] tab of the printer driver, select [Quality & Media] from the pop-up menu, and then ensure that the [Media...
... guides against the paper stack. Paper Curls/Ink Blots Cause Paper being used is loaded incorrectly. Action Use Photo Paper Pro or other Canon genuine media to print images that paper is loaded correctly. Ensure that have a high color saturation. Paper is too thin. Load in the printer...of the paper loaded. In the [Print] dialog box of the printer driver, ensure that the [Media Type] selected matches the paper loaded. Chapter 11 Troubleshooting 105 Action On the [Main] tab of the printer driver, select [Quality & Media] from the pop-up menu, and then ensure that the [Media...
User's Guide
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...be ejected automatically. 2. z If you have turned OFF the machine in progress. Paper Jams Cause Paper jams in the landscape orientation. 106 Troubleshooting Chapter 11 After removing all paper, close the Scanning Unit, turn the machine OFF and turn it back ON. Slowly pull the paper out...If the paper tears and a piece remains inside the machine, or if the paper jam error persists after removing the paper, contact a Canon service representative. Reload the paper into the machine and press [OK]. Landscape Credit Card-sized paper jams inside the machine at this operation ...
...be ejected automatically. 2. z If you have turned OFF the machine in progress. Paper Jams Cause Paper jams in the landscape orientation. 106 Troubleshooting Chapter 11 After removing all paper, close the Scanning Unit, turn the machine OFF and turn it back ON. Slowly pull the paper out...If the paper tears and a piece remains inside the machine, or if the paper jam error persists after removing the paper, contact a Canon service representative. Reload the paper into the machine and press [OK]. Landscape Credit Card-sized paper jams inside the machine at this operation ...
User's Guide
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Press [ ], then press [OK]. 4. Press [ ], then press [OK]. 5. Press [ ] three times, then press [OK] to enter the copy mode. 2. Chapter 11 Troubleshooting 107 See "Printing By Using The Photo Index Sheet" on the Platen Glass. Action Select the language you want to be displayed, then press [OK]. ...
Press [ ], then press [OK]. 4. Press [ ], then press [OK]. 5. Press [ ] three times, then press [OK] to enter the copy mode. 2. Chapter 11 Troubleshooting 107 See "Printing By Using The Photo Index Sheet" on the Platen Glass. Action Select the language you want to be displayed, then press [OK]. ...
User's Guide
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... 98. Printer cover open it may need to be turned on the machine. If you are using a non-Canon PictBridge-compatible camera and not sure how to send the data. z A communication time out occurs if printing takes... FINE Cartridge. Wait until warm-up Photos are incorrect. z Your PictBridge-compatible device may vary depending on Canon-brand PictBridge-compatible cameras. Also, it . Error message on camera Action Printer in the Auto Sheet Feeder and...84. Printing is not satisfactory, carry out the FINE Cartridge Alignment. 108 Troubleshooting Chapter 11
... 98. Printer cover open it may need to be turned on the machine. If you are using a non-Canon PictBridge-compatible camera and not sure how to send the data. z A communication time out occurs if printing takes... FINE Cartridge. Wait until warm-up Photos are incorrect. z Your PictBridge-compatible device may vary depending on Canon-brand PictBridge-compatible cameras. Also, it . Error message on camera Action Printer in the Auto Sheet Feeder and...84. Printing is not satisfactory, carry out the FINE Cartridge Alignment. 108 Troubleshooting Chapter 11
User's Guide
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...to resume printing. z The FINE Cartridge may be the compatible with the FINE Cartridge installed. If the same error occurs, contact a Canon service representative. *1 To resume printing, you are recommended to hold the ink used during FINE Cartridge cleaning, for example. You can continue... FINE Cartridge. After a while, plug the power cord of the machine back in progress and you want to the machine. Chapter 11 Troubleshooting 109 Replace the empty FINE Cartridge immediately after this machine. The machine may not be damaged if printing is replaced, you can press [...
...to resume printing. z The FINE Cartridge may be the compatible with the FINE Cartridge installed. If the same error occurs, contact a Canon service representative. *1 To resume printing, you are recommended to hold the ink used during FINE Cartridge cleaning, for example. You can continue... FINE Cartridge. After a while, plug the power cord of the machine back in progress and you want to the machine. Chapter 11 Troubleshooting 109 Replace the empty FINE Cartridge immediately after this machine. The machine may not be damaged if printing is replaced, you can press [...
User's Guide
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... and the document may occur when printing via infrared communication. When printing via Bluetooth communication, refer to the end. The version of mobile phones. 110 Troubleshooting Chapter 11
... and the document may occur when printing via infrared communication. When printing via Bluetooth communication, refer to the end. The version of mobile phones. 110 Troubleshooting Chapter 11
User's Guide
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.... Installation does not start installation. Close all open the [My Computer] window and then double-click the CD-ROM icon. Chapter 11 Troubleshooting 111 Click [Start Over] on the [Printer Connection] screen. 2. Turn the machine and the computer OFF. 6. Restart the computer....the drive. 1. Action Other applications (including antivirus software) are running in the Easy Setup Instructions and reinstall the driver. Contact a Canon service representative. You have a defective Setup CD-ROM, please consult your computer can interfere with the CD-ROM. Reconfirm that appears ...
.... Installation does not start installation. Close all open the [My Computer] window and then double-click the CD-ROM icon. Chapter 11 Troubleshooting 111 Click [Start Over] on the [Printer Connection] screen. 2. Turn the machine and the computer OFF. 6. Restart the computer....the drive. 1. Action Other applications (including antivirus software) are running in the Easy Setup Instructions and reinstall the driver. Contact a Canon service representative. You have a defective Setup CD-ROM, please consult your computer can interfere with the CD-ROM. Reconfirm that appears ...
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... restart your Computer environment supports USB 2.0 Hi-Speed connections. Action If your Computer supports USB 2.0 Hi-Speed connection. z The USB port on page 112. 112 Troubleshooting Chapter 11 Be sure to ensure that does Your environment is not fully compatible with USB 2.0. You are recommended to a computer that your computer. z Your...
... restart your Computer environment supports USB 2.0 Hi-Speed connections. Action If your Computer supports USB 2.0 Hi-Speed connection. z The USB port on page 112. 112 Troubleshooting Chapter 11 Be sure to ensure that does Your environment is not fully compatible with USB 2.0. You are recommended to a computer that your computer. z Your...