User's Guide
Page 2
... please visit our web site at www.canonesp.com. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to buy" instructions are subject to three full years of the product): Setup CD-ROM number (located on the ... (TDD) support is a cost-attractive and easy-to-use extended service program that provides up to change without notice. www.canonesp.com Canon CarePAK Extended Service Plan is available at a very attractive price. Serial Number (located on the inside of the product): Model Number (located...
... please visit our web site at www.canonesp.com. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to buy" instructions are subject to three full years of the product): Setup CD-ROM number (located on the ... (TDD) support is a cost-attractive and easy-to-use extended service program that provides up to change without notice. www.canonesp.com Canon CarePAK Extended Service Plan is available at a very attractive price. Serial Number (located on the inside of the product): Model Number (located...
User's Guide
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Only 117 Canon U.S.A., INC. Table of Contents Safety Precautions 3 Reading The Document 8 Symbols Used In This Guide 8 Legal Limitations On Use Of Your Product And Use Of Images 9 1 ... Printing The Nozzle Check Pattern 76 FINE Cartridge Cleaning 78 FINE Cartridge Deep Cleaning 78 Aligning The FINE Cartridge 79 Cleaning Your Machine 81 10 Troubleshooting 85 An Error Message Is Displayed On The LCD/LED 86 Cannot See The Display On The LCD/LED 88 Ink Does Not Come Out...
Only 117 Canon U.S.A., INC. Table of Contents Safety Precautions 3 Reading The Document 8 Symbols Used In This Guide 8 Legal Limitations On Use Of Your Product And Use Of Images 9 1 ... Printing The Nozzle Check Pattern 76 FINE Cartridge Cleaning 78 FINE Cartridge Deep Cleaning 78 Aligning The FINE Cartridge 79 Cleaning Your Machine 81 10 Troubleshooting 85 An Error Message Is Displayed On The LCD/LED 86 Cannot See The Display On The LCD/LED 88 Ink Does Not Come Out...
User's Guide
Page 7
... provided in performance, indicating a need for a long period such as it may result in fire or electrical shock. z If the machine exhibits a distinct change in "Troubleshooting" on local electrical requirements) Do not plug the machine into the machine. When turning OFF the power, be used for servicing. Using a different power cord...
... provided in performance, indicating a need for a long period such as it may result in fire or electrical shock. z If the machine exhibits a distinct change in "Troubleshooting" on local electrical requirements) Do not plug the machine into the machine. When turning OFF the power, be used for servicing. Using a different power cord...
User's Guide
Page 65
... Photo Stickers (PS-101), do not set "Borderless Printing" in the instruction manual of the machine (MP160). z Controls of photos are performed. Machine maintenance z For the device operation method and troubleshooting, refer to -Page setting when Photo Paper is selected on the Operation Panel of the device. z ..."Date", "File No.", or "Both", the date and/or file number will be used for this case always select "16-up ), use a Canon PictBridge-compliant device, you select an image which has had the shooting date embedded in the Memory card mode of the machine (MP180) or the...
... Photo Stickers (PS-101), do not set "Borderless Printing" in the instruction manual of the machine (MP160). z Controls of photos are performed. Machine maintenance z For the device operation method and troubleshooting, refer to -Page setting when Photo Paper is selected on the Operation Panel of the device. z ..."Date", "File No.", or "Both", the date and/or file number will be used for this case always select "16-up ), use a Canon PictBridge-compliant device, you select an image which has had the shooting date embedded in the Memory card mode of the machine (MP180) or the...
User's Guide
Page 87
...machine is out of your problem, refer to a computer When an error occurs in the message. Note z This section provides troubleshooting tips for your Windows operating system. An Error Message Is Displayed On The LCD/LED (See page 86) Cannot See The ...page 95) An Unintended Language is displayed automatically. The message may encounter when using the machine. Chapter 10 Troubleshooting 85 Chapter 10 Troubleshooting This chapter provides troubleshooting tips for problems you cannot find appropriate tips for the most common printing problems. If you may vary depending ...
...machine is out of your problem, refer to a computer When an error occurs in the message. Note z This section provides troubleshooting tips for your Windows operating system. An Error Message Is Displayed On The LCD/LED (See page 86) Cannot See The ...page 95) An Unintended Language is displayed automatically. The message may encounter when using the machine. Chapter 10 Troubleshooting 85 Chapter 10 Troubleshooting This chapter provides troubleshooting tips for problems you cannot find appropriate tips for the most common printing problems. If you may vary depending ...
User's Guide
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... has jammed in the machine, clear the jam, reload the paper in the Printer Driver Guide. Canon recommends to use new genuine Canon Cartridges in order to continue printing. Press [OK] to obtain optimum qualities. 86 Troubleshooting Chapter 10 Follow the procedures described in the machine correctly and then press [OK]. z Photo data...
... has jammed in the machine, clear the jam, reload the paper in the Printer Driver Guide. Canon recommends to use new genuine Canon Cartridges in order to continue printing. Press [OK] to obtain optimum qualities. 86 Troubleshooting Chapter 10 Follow the procedures described in the machine correctly and then press [OK]. z Photo data...
User's Guide
Page 89
...so that the ink absorber is not satisfactory, carry out the FINE Cartridge Alignment. If the problem remains, contact a Canon service representative. If lines are required. Replace the empty FINE Cartridge immediately after connecting the device to select a print...the model or brand of MP160. Perform necessary operations according to contact a Canon service representative as soon as possible. Install the appropriate FINE Cartridge. If the same error occurs, contact a Canon service representative. Chapter 10 Troubleshooting 87 The resulting print quality...
...so that the ink absorber is not satisfactory, carry out the FINE Cartridge Alignment. If the problem remains, contact a Canon service representative. If lines are required. Replace the empty FINE Cartridge immediately after connecting the device to select a print...the model or brand of MP160. Perform necessary operations according to contact a Canon service representative as soon as possible. Install the appropriate FINE Cartridge. If the same error occurs, contact a Canon service representative. Chapter 10 Troubleshooting 87 The resulting print quality...
User's Guide
Page 90
... [ON/OFF]. Replace the FINE Cartridge. Canon recommends to use new genuine Canon Cartridges in order to continue printing without this machine. Action You have run out. The function for [ON/OFF] to -Page copying is too small when the Fit-to restore the display. 88 Troubleshooting Chapter 10 See "Setting Documents" on... be the compatible with this function, press [Black] or [Color]. The size of the machine from the power supply. If the same error occurs, contact a Canon service representative. The LCD/LED may have not pressed [ON/OFF].
... [ON/OFF]. Replace the FINE Cartridge. Canon recommends to use new genuine Canon Cartridges in order to continue printing without this machine. Action You have run out. The function for [ON/OFF] to -Page copying is too small when the Fit-to restore the display. 88 Troubleshooting Chapter 10 See "Setting Documents" on... be the compatible with this function, press [Black] or [Color]. The size of the machine from the power supply. If the same error occurs, contact a Canon service representative. The LCD/LED may have not pressed [ON/OFF].
User's Guide
Page 91
...the Scanning Unit and make sure that the correct FINE Cartridge is not finished yet, just press [OK] (MP180) / [Black] or [Color] (MP160) on page 67. When printing directly from the pop-up menu and then click [Detailed Setting]. 3. See "Aligning The FINE Cartridge" on the Operation...Media not loaded printside up . FINE Cartridge nozzles clogged or shifted. Print the nozzle check pattern to the [Fine] end. Chapter 10 Troubleshooting 89 Ink Does Not Come Out/Printing Is Blurred/Colors Are Wrong/White Streaks/Straight Lines Are Misaligned/Cannot Print To End Of Job Cause...
...the Scanning Unit and make sure that the correct FINE Cartridge is not finished yet, just press [OK] (MP180) / [Black] or [Color] (MP160) on page 67. When printing directly from the pop-up menu and then click [Detailed Setting]. 3. See "Aligning The FINE Cartridge" on the Operation...Media not loaded printside up . FINE Cartridge nozzles clogged or shifted. Print the nozzle check pattern to the [Fine] end. Chapter 10 Troubleshooting 89 Ink Does Not Come Out/Printing Is Blurred/Colors Are Wrong/White Streaks/Straight Lines Are Misaligned/Cannot Print To End Of Job Cause...
User's Guide
Page 92
Use Canon IJ Status Monitor in Windows or [Printer Setup Utility] (or [Print Center]) in the [Printer] menu. 1. Click [Display Print Queue]. 4. Note In Windows XP or ..., printing may become extremely hot. Caution The area around the FINE Cartridge nozzles may stop temporarily and resume after a period of the paper loaded. 90 Troubleshooting Chapter 10 Delete an undesired print job, if there is any other applications currently running. Interrupt printing when appropriate, turn OFF the machine, and wait...
Use Canon IJ Status Monitor in Windows or [Printer Setup Utility] (or [Print Center]) in the [Printer] menu. 1. Click [Display Print Queue]. 4. Note In Windows XP or ..., printing may become extremely hot. Caution The area around the FINE Cartridge nozzles may stop temporarily and resume after a period of the paper loaded. 90 Troubleshooting Chapter 10 Delete an undesired print job, if there is any other applications currently running. Interrupt printing when appropriate, turn OFF the machine, and wait...
User's Guide
Page 93
... directly from your machine. The Platen Glass or inner side of the Clean the Platen Glass or inner side of the print data. Chapter 10 Troubleshooting 91 Cause Action The size of the print data is not loaded correctly. on the disk by deleting available space. For Windows XP and Windows...
... directly from your machine. The Platen Glass or inner side of the Clean the Platen Glass or inner side of the print data. Chapter 10 Troubleshooting 91 Cause Action The size of the print data is not loaded correctly. on the disk by deleting available space. For Windows XP and Windows...
User's Guide
Page 94
... Inside of the machine is no paper loaded in the Auto Sheet Feeder. 2. Follow the steps described below to clean the paper feed rollers. 92 Troubleshooting Chapter 10 Important Before cleaning, be ejected. Ensure that the machine is turned on page 82 to clean the inside the machine are stained, wipe...
... Inside of the machine is no paper loaded in the Auto Sheet Feeder. 2. Follow the steps described below to clean the paper feed rollers. 92 Troubleshooting Chapter 10 Important Before cleaning, be ejected. Ensure that the machine is turned on page 82 to clean the inside the machine are stained, wipe...
User's Guide
Page 95
... opposite to the right. Try this maneuver if the printed surface is curled. Paper is too thin. Action Use Photo Paper Pro or other Canon genuine media to avoid damaging the surface. 2. Thick paper is loaded correctly. If all four corners or the printing surface of the printer driver...the [Print] dialog box of the paper is compatible with a sheet of the printer driver, ensure that smudging may not feed properly. Chapter 10 Troubleshooting 93 Slide the paper guides against the paper stack. Paper Curls/Ink Blots Cause Paper being used is loaded incorrectly.
... opposite to the right. Try this maneuver if the printed surface is curled. Paper is too thin. Action Use Photo Paper Pro or other Canon genuine media to avoid damaging the surface. 2. Thick paper is loaded correctly. If all four corners or the printing surface of the printer driver...the [Print] dialog box of the paper is compatible with a sheet of the printer driver, ensure that smudging may not feed properly. Chapter 10 Troubleshooting 93 Slide the paper guides against the paper stack. Paper Curls/Ink Blots Cause Paper being used is loaded incorrectly.
User's Guide
Page 96
...time. Reload the paper into the machine and press [OK] (MP180) / [Black] or [Color] (MP160). Paper Jams Cause Paper jams in the landscape orientation. 94 Troubleshooting Chapter 10 Action Ensure that the media type selected on the Operation Panel. Action Remove the paper according to... touch the components inside the machine, or if the paper jam error continues after removing the paper, contact a Canon service representative. ...
...time. Reload the paper into the machine and press [OK] (MP180) / [Black] or [Color] (MP160). Paper Jams Cause Paper jams in the landscape orientation. 94 Troubleshooting Chapter 10 Action Ensure that the media type selected on the Operation Panel. Action Remove the paper according to... touch the components inside the machine, or if the paper jam error continues after removing the paper, contact a Canon service representative. ...
User's Guide
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... [OK]. 6. Language Japanese English German French Italian Spanish Dutch Time(s) 0 1 2 3 4 5 6 Language Portuguese Swedish Russian Czech Hungarian Polish Turkish Time(s) 7 8 9 10 11 12 13 8. Chapter 10 Troubleshooting 95 Press [ ] the number of times in the correct position and orientation on the machine. 3. Action Make sure all required boxes on the Photo Index...
... [OK]. 6. Language Japanese English German French Italian Spanish Dutch Time(s) 0 1 2 3 4 5 6 Language Portuguese Swedish Russian Czech Hungarian Polish Turkish Time(s) 7 8 9 10 11 12 13 8. Chapter 10 Troubleshooting 95 Press [ ] the number of times in the correct position and orientation on the machine. 3. Action Make sure all required boxes on the Photo Index...
User's Guide
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...the Auto Sheet Feeder and press [OK] (MP180) / [Black] or [Color] (MP160) on page 75. If the machine is not satisfactory, carry out the FINE Cartridge Alignment. 96 Troubleshooting Chapter 10 Install the appropriate FINE Cartridge. If the problem is closed, open Close the ...other troubles with this machine. Cannot Print Properly From The Digital Camera The following are the possible errors that are indicated on Canon-brand PictBridgecompatible cameras. Note z PictBridge compatible digital cameras can be switched to the instruction manuals supplied with your machine for ...
...the Auto Sheet Feeder and press [OK] (MP180) / [Black] or [Color] (MP160) on page 75. If the machine is not satisfactory, carry out the FINE Cartridge Alignment. 96 Troubleshooting Chapter 10 Install the appropriate FINE Cartridge. If the problem is closed, open Close the ...other troubles with this machine. Cannot Print Properly From The Digital Camera The following are the possible errors that are indicated on Canon-brand PictBridgecompatible cameras. Note z PictBridge compatible digital cameras can be switched to the instruction manuals supplied with your machine for ...
User's Guide
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...the power supply. z The FINE Cartridge may be the compatible with the FINE Cartridge installed. Chapter 10 Troubleshooting 97 You can press [OK] (MP180) / [Black] or [Color] (MP160) on your camera. z Replace the FINE Cartridge and close the Scanning Unit. The machine may not ...ON the machine, and then reconnect the camera to the machine. If the same error occurs, contact a Canon service representative. *1 To resume printing, you are recommended to contact a Canon service representative as early as possible. No ink Printer error z Prepare a new FINE Cartridge. Select Continue*1 ...
...the power supply. z The FINE Cartridge may be the compatible with the FINE Cartridge installed. Chapter 10 Troubleshooting 97 You can press [OK] (MP180) / [Black] or [Color] (MP160) on your camera. z Replace the FINE Cartridge and close the Scanning Unit. The machine may not ...ON the machine, and then reconnect the camera to the machine. If the same error occurs, contact a Canon service representative. *1 To resume printing, you are recommended to contact a Canon service representative as early as possible. No ink Printer error z Prepare a new FINE Cartridge. Select Continue*1 ...
User's Guide
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... doubleclick the CD-ROM icon. If the CD-ROM icon is not displayed on the desktop, there is inserted into the drive. 1. Contact a Canon service representative. 98 Troubleshooting Chapter 10 Other applications opened on your computer can interfere with the CD-ROM. Double-click the CD-ROM icon on your desktop to...
... doubleclick the CD-ROM icon. If the CD-ROM icon is not displayed on the desktop, there is inserted into the drive. 1. Contact a Canon service representative. 98 Troubleshooting Chapter 10 Other applications opened on your computer can interfere with the CD-ROM. Double-click the CD-ROM icon on your desktop to...
User's Guide
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... is readable from the CD-ROM drive and restart your computer. z Both the USB cable and USB hub support USB 2.0 Hi-Speed connection. Chapter 10 Troubleshooting 99 Installation procedure not followed correctly. Follow the Easy Setup Instructions packaged with USB 2.0, the machine will operate at a lower speed provided under USB 1.1. If...
... is readable from the CD-ROM drive and restart your computer. z Both the USB cable and USB hub support USB 2.0 Hi-Speed connection. Chapter 10 Troubleshooting 99 Installation procedure not followed correctly. Follow the Easy Setup Instructions packaged with USB 2.0, the machine will operate at a lower speed provided under USB 1.1. If...
User's Guide
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...-Speed. The Feature of the application program does not support calling up ScanGear. Attach the cable to start ScanGear from within a TWAIN compatible program. 100 Troubleshooting Chapter 10 Problems With Scanning Scanner Won't Work Cause Machine is not fully compatible with USB 2.0. Select your machine following the directions in Scanning...
...-Speed. The Feature of the application program does not support calling up ScanGear. Attach the cable to start ScanGear from within a TWAIN compatible program. 100 Troubleshooting Chapter 10 Problems With Scanning Scanner Won't Work Cause Machine is not fully compatible with USB 2.0. Select your machine following the directions in Scanning...