User Manual
Page 12
Setting Items for Scanning Using Operation Panel 821 Setting Up Operation Panel with IJ Scan Utility (Windows 823 Scanning Using Smartphone/Tablet 827 Using PIXMA/MAXIFY Cloud Link 58 Troubleshooting 829 Network Communication Problems 831 Cannot Find Machine on Network 832 Cannot Find Machine on Check Printer Settings Screen 833 ... Defaults 866 Problems while Printing/Scanning from Smartphone/Tablet 867 Cannot Print/Scan from Smartphone/Tablet 868 Printing Problems 871 Printing Does Not Start 872 Paper Jams 875 Print Results Are Unsatisfactory 877 Cannot Complete Printing 879
Setting Items for Scanning Using Operation Panel 821 Setting Up Operation Panel with IJ Scan Utility (Windows 823 Scanning Using Smartphone/Tablet 827 Using PIXMA/MAXIFY Cloud Link 58 Troubleshooting 829 Network Communication Problems 831 Cannot Find Machine on Network 832 Cannot Find Machine on Check Printer Settings Screen 833 ... Defaults 866 Problems while Printing/Scanning from Smartphone/Tablet 867 Cannot Print/Scan from Smartphone/Tablet 868 Printing Problems 871 Printing Does Not Start 872 Paper Jams 875 Print Results Are Unsatisfactory 877 Cannot Complete Printing 879
User Manual
Page 14
...) Compliant Device 959 If You Cannot Solve a Problem 961 List of Support Code for Error 962 List of Support Code for Error (Paper Jams 964 1300 965 1303 966 1304 968 Paper Is Jammed inside Machine 971 Other Cases 974 1003 975 1200 976 1250 977 1310 978 1401 979 1403 980 1405 981
...) Compliant Device 959 If You Cannot Solve a Problem 961 List of Support Code for Error 962 List of Support Code for Error (Paper Jams 964 1300 965 1303 966 1304 968 Paper Is Jammed inside Machine 971 Other Cases 974 1003 975 1200 976 1250 977 1310 978 1401 979 1403 980 1405 981
User Manual
Page 161
... such as it is curled, flatten it can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. If paper is . If you can cause paper jams. Note • We recommend Canon genuine photo paper for this may cause paper jams. • If paper is curled, hold the curled corners and gently bend them in...
... such as it is curled, flatten it can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. If paper is . If you can cause paper jams. Note • We recommend Canon genuine photo paper for this may cause paper jams. • If paper is curled, hold the curled corners and gently bend them in...
User Manual
Page 162
Use the right paper guide (A) to slide both paper guides all the way to the back of the cassette WITH THE PRINT SIDE FACING DOWN. Important • Always load paper in the center of the cassette. Load the paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams. 162 Holding the right tab on the front cover, pull out the cassette until it stops. 4. Push the paper stack all the way out. 5. 3.
Use the right paper guide (A) to slide both paper guides all the way to the back of the cassette WITH THE PRINT SIDE FACING DOWN. Important • Always load paper in the center of the cassette. Load the paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams. 162 Holding the right tab on the front cover, pull out the cassette until it stops. 4. Push the paper stack all the way out. 5. 3.
User Manual
Page 233
...the same size and type of the paper stack. (4) cassette Load paper here. Front View (1) operation panel Use to change the settings of the machine or to operate it to replace an ink tank, to check the ink lamp, or to remove jammed paper inside the machine. Also, lift ...and open when printing. (6) paper support Extend to load paper in the cassette. (7) output tray extension Open to support ejected paper. (8) paper output support Extend to load paper. Operation Panel (2) document cover Open to load an ...
...the same size and type of the paper stack. (4) cassette Load paper here. Front View (1) operation panel Use to change the settings of the machine or to operate it to replace an ink tank, to check the ink lamp, or to remove jammed paper inside the machine. Also, lift ...and open when printing. (6) paper support Extend to load paper in the cassette. (7) output tray extension Open to support ejected paper. (8) paper output support Extend to load paper. Operation Panel (2) document cover Open to load an ...
User Manual
Page 235
Important • Do not touch the metal casing. • Do not plug in the USB cable to connect the machine with the computer. 235 Rear View (1) transport unit Open when removing jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in or unplug the USB cable while the machine is printing or scanning originals with a computer.
Important • Do not touch the metal casing. • Do not plug in the USB cable to connect the machine with the computer. 235 Rear View (1) transport unit Open when removing jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in or unplug the USB cable while the machine is printing or scanning originals with a computer.
User Manual
Page 362
... the machine status before printing! • Is the print head OK? To load paper in Paper Is Smudged / Printed Surface Is Scratched 362 The curled paper causes paper jam. Print the nozzle check pattern to load the paper correctly! • Is the paper loaded in the correct orientation? Clean the inside of your machine with Bottom Plate...
... the machine status before printing! • Is the print head OK? To load paper in Paper Is Smudged / Printed Surface Is Scratched 362 The curled paper causes paper jam. Print the nozzle check pattern to load the paper correctly! • Is the paper loaded in the correct orientation? Clean the inside of your machine with Bottom Plate...
User Manual
Page 375
... print, put unused paper back into the package and keep it avoiding heat, humidity, and direct sunlight. 375 Page Sizes You can use paper in the following weight range. • 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper), as it could jam in the machine. ...And also, store it on Storing Paper • Take out only the necessary number of paper from a PictBridge (Wireless LAN) compliant device is not supported. • Legal and ...
... print, put unused paper back into the package and keep it avoiding heat, humidity, and direct sunlight. 375 Page Sizes You can use paper in the following weight range. • 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper), as it could jam in the machine. ...And also, store it on Storing Paper • Take out only the necessary number of paper from a PictBridge (Wireless LAN) compliant device is not supported. • Legal and ...
User Manual
Page 433
...properly, and this condition will get cleaner printing if you print the message side first and then print the address side. • The paper settings on the printer driver are different, depending on whether you print them from your purpose. 8. Complete the setup 433 Important •... the message side. • When printing on postcards that have photos or stickers attached. • When you will cause line shifts or a paper jam. • With return postcards, borderless printing cannot be registered to your application software or the printer driver. • Do not fold the return...
...properly, and this condition will get cleaner printing if you print the message side first and then print the address side. • The paper settings on the printer driver are different, depending on whether you print them from your purpose. 8. Complete the setup 433 Important •... the message side. • When printing on postcards that have photos or stickers attached. • When you will cause line shifts or a paper jam. • With return postcards, borderless printing cannot be registered to your application software or the printer driver. • Do not fold the return...
User Manual
Page 780
... can place up to 12 items. • You can place up to four items when the Compress scanned images upon transfer checkbox is selected in paper jam. • Place and align documents of the same size when scanning two or more than PDF, scan by specifying the data format. Placing Multiple Items...
... can place up to 12 items. • You can place up to four items when the Compress scanned images upon transfer checkbox is selected in paper jam. • Place and align documents of the same size when scanning two or more than PDF, scan by specifying the data format. Placing Multiple Items...
User Manual
Page 829
...An Error Occurs • Print Results Are Unsatisfactory • Message Appears • Cannot Install MP Drivers • Network Key Unknown • Paper Jams Examples of Problems Machine Does Not Move • Power Does Not Come On • Power Shuts Off By Itself • Machine Suddenly Cannot... Be Used • Printing Does Not Start • Paper Jams • Scanning Problems (Windows) • Scanning Problems (Mac OS) • Cannot Print/Scan from Smartphone/Tablet Cannot Set Correctly • ...
...An Error Occurs • Print Results Are Unsatisfactory • Message Appears • Cannot Install MP Drivers • Network Key Unknown • Paper Jams Examples of Problems Machine Does Not Move • Power Does Not Come On • Power Shuts Off By Itself • Machine Suddenly Cannot... Be Used • Printing Does Not Start • Paper Jams • Scanning Problems (Windows) • Scanning Problems (Mac OS) • Cannot Print/Scan from Smartphone/Tablet Cannot Set Correctly • ...
User Manual
Page 830
• No Ink Comes Out • Paper Jams • Paper Does Not Feed Properly/"No Paper" Error • Automatic Duplex Printing Problems • Scan Results Are Unsatisfactory (Windows) • Scan Results Are Unsatisfactory (Mac OS) Error or Message Appears • An ...
• No Ink Comes Out • Paper Jams • Paper Does Not Feed Properly/"No Paper" Error • Automatic Duplex Printing Problems • Scan Results Are Unsatisfactory (Windows) • Scan Results Are Unsatisfactory (Mac OS) Error or Message Appears • An ...
User Manual
Page 871
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Copying/Printing Stops Cannot Print Using AirPrint 871
Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Copying/Printing Stops Cannot Print Using AirPrint 871
User Manual
Page 875
Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using. • When a Support Code and a Message Are Displayed on Touch Screen: 875 Paper Jams When paper jams, a troubleshooting message appears automatically.
Take the appropriate action described in the message. • When a Support Code and a Message Are Displayed on Computer Screen: ◦ For Windows: ◦ For Mac OS: * The screen differs depending on the OS you are using. • When a Support Code and a Message Are Displayed on Touch Screen: 875 Paper Jams When paper jams, a troubleshooting message appears automatically.
User Manual
Page 876
To remove the jammed paper, see List of Support Code for details on resolving the errors indicated by the support code shown. Search 876 Note • You can also search for Error (Paper Jams).
To remove the jammed paper, see List of Support Code for details on resolving the errors indicated by the support code shown. Search 876 Note • You can also search for Error (Paper Jams).
User Manual
Page 959
...to resolve them. The error messages and operations may occur when you are using. "Printer cover open" Close the operation panel on Canon-brand PictBridge (Wireless LAN) compliant devices. For errors on other device problems, contact the manufacturer. When it finishes. Note • ... and take the appropriate action to stop printing. List of Support Code for Error "Paper jam" Select Stop in the display of your PictBridge (Wireless LAN) compliant device. * Alternatively, load paper and tap OK on PictBridge (Wireless LAN) Compliant Device What to Do "Printer in...
...to resolve them. The error messages and operations may occur when you are using. "Printer cover open" Close the operation panel on Canon-brand PictBridge (Wireless LAN) compliant devices. For errors on other device problems, contact the manufacturer. When it finishes. Note • ... and take the appropriate action to stop printing. List of Support Code for Error "Paper jam" Select Stop in the display of your PictBridge (Wireless LAN) compliant device. * Alternatively, load paper and tap OK on PictBridge (Wireless LAN) Compliant Device What to Do "Printer in...
User Manual
Page 964
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot: 1300 • If you cannot see the jammed paper at the paper output slot: 1303 • If the paper is jammed during automatic duplex printing: 1304 • If the paper tears and you cannot remove it from the paper output slot or from the transport unit: Paper Is Jammed inside Machine • Cases other than above: Other Cases 964
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot: 1300 • If you cannot see the jammed paper at the paper output slot: 1303 • If the paper is jammed during automatic duplex printing: 1304 • If the paper tears and you cannot remove it from the paper output slot or from the transport unit: Paper Is Jammed inside Machine • Cases other than above: Other Cases 964
User Manual
Page 965
... from inside Machine 2. 1300 Cause Paper is erased. Note • If you can see the jammed paper at the paper output slot, remove the paper by following these steps. 1. Redo the printing. Reload paper and tap OK on . If the measures above do not solve the problem, contact your nearest Canon service center to Do If you...
... from inside Machine 2. 1300 Cause Paper is erased. Note • If you can see the jammed paper at the paper output slot, remove the paper by following these steps. 1. Redo the printing. Reload paper and tap OK on . If the measures above do not solve the problem, contact your nearest Canon service center to Do If you...
User Manual
Page 973
...when you are canceled. • Any paper left in the left and right empty spaces (C) in the print queue are using suitable paper and loading it correctly. Redo the printing. If a paper jam message appears on the touch screen or on your nearest Canon service center to request a repair. ...973 Check the machine again for any remaining bits of paper. Slowly close operation panel. All ...
...when you are canceled. • Any paper left in the left and right empty spaces (C) in the print queue are using suitable paper and loading it correctly. Redo the printing. If a paper jam message appears on the touch screen or on your nearest Canon service center to request a repair. ...973 Check the machine again for any remaining bits of paper. Slowly close operation panel. All ...
User Manual
Page 1037
If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . Plug in the machine again and turn it . List of Support Code for Error (Paper Jams) Turn off the machine and unplug it back on the jammed location and cause. 6000 Cause Printer error has occurred. What to request a repair. 1037
If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . Plug in the machine again and turn it . List of Support Code for Error (Paper Jams) Turn off the machine and unplug it back on the jammed location and cause. 6000 Cause Printer error has occurred. What to request a repair. 1037