Network Setup Troubleshooting
Page 2
... for operation or additional explanations. is Displayed P.4 Connection failed. Description for wired connection. Description for wireless connection. is Displayed P.3 WPS Settings Cannot connect. Description for Windows users. Problems during Software Installation P.4 The Machine is Not Displayed (Detected) P.4 Check Printer Settings dialog box is displayed P.5 Other Troubleshooting Tips Forgotten or Do Not...
... for operation or additional explanations. is Displayed P.4 Connection failed. Description for wired connection. Description for wireless connection. is Displayed P.3 WPS Settings Cannot connect. Description for Windows users. Problems during Software Installation P.4 The Machine is Not Displayed (Detected) P.4 Check Printer Settings dialog box is displayed P.5 Other Troubleshooting Tips Forgotten or Do Not...
Network Setup Troubleshooting
Page 15
... and Windows XP only) A4/Letter, 8.5'' x 11.7''/216 x 297 mm Optical resolution (horizontal x vertical) max: 4800 dpi x 9600 dpi Interpolated resolution max: 19200 dpi x 19200 dpi Gray: 48 bit/8 bit (Film Scan: 48 bit/16 bit or 8 bit) Color: 48 bit/24 bit (RGB each 16 bit... 6 SP1 or later is required for PhotoStudio. • Windows: Operation can only be guaranteed on a PC with Windows Vista, XP or 2000 pre-installed. • To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer. • Some functions may not be displayed properly ...
... and Windows XP only) A4/Letter, 8.5'' x 11.7''/216 x 297 mm Optical resolution (horizontal x vertical) max: 4800 dpi x 9600 dpi Interpolated resolution max: 19200 dpi x 19200 dpi Gray: 48 bit/8 bit (Film Scan: 48 bit/16 bit or 8 bit) Color: 48 bit/24 bit (RGB each 16 bit... 6 SP1 or later is required for PhotoStudio. • Windows: Operation can only be guaranteed on a PC with Windows Vista, XP or 2000 pre-installed. • To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer. • Some functions may not be displayed properly ...
Getting Started
Page 2
... for operation or additional explanations. ■ Symbols Used in Windows. and/or other countries. • Internet Explorer is a trademark of Microsoft Corporation in the U.S. and other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in... the U.S. Instructions as notes for operations that take some time to read these indications. Model Number: K10345 (MP990) and/or other countries. • Bonjour...
... for operation or additional explanations. ■ Symbols Used in Windows. and/or other countries. • Internet Explorer is a trademark of Microsoft Corporation in the U.S. and other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in... the U.S. Instructions as notes for operations that take some time to read these indications. Model Number: K10345 (MP990) and/or other countries. • Bonjour...
Getting Started
Page 3
... Using the Machine 53 Print Photos from a Memory Card 54 Try Copying 57 Print Photos from a Computer 58 Reference Information 59 Wireless Setup Using WCN (Windows Connect Now 59
... Using the Machine 53 Print Photos from a Memory Card 54 Try Copying 57 Print Photos from a Computer 58 Reference Information 59 Wireless Setup Using WCN (Windows Connect Now 59
Getting Started
Page 17
...; Mac OS 9, Mac OS X Classic environments, or Mac OS X v.10.3.8 or earlier are based on as "Windows Vista") and Mac OS X v.10.5.x. If you connect a USB cable to the machine before installation. • Log on Windows Vista operating system Ultimate Edition (hereafter referred to as the administrator (or a member of applications to...
...; Mac OS 9, Mac OS X Classic environments, or Mac OS X v.10.3.8 or earlier are based on as "Windows Vista") and Mac OS X v.10.5.x. If you connect a USB cable to the machine before installation. • Log on Windows Vista operating system Ultimate Edition (hereafter referred to as the administrator (or a member of applications to...
Getting Started
Page 18
... into the CD-ROM drive. • The USB Port is also possible to the computer with a USB cable. Turn on . Install the Software □ For Windows Vista/ XP If you are using Internet Explorer 7 or later, you can use the Web print software EasyWebPrint EX. Turn on the right side at...
... into the CD-ROM drive. • The USB Port is also possible to the computer with a USB cable. Turn on . Install the Software □ For Windows Vista/ XP If you are using Internet Explorer 7 or later, you can use the Web print software EasyWebPrint EX. Turn on the right side at...
Getting Started
Page 19
... instructions. • If the CD-ROM folder does not open automatically, double-click the CD-ROM icon on the User Account Control dialog box. 3 Windows Vista Windows XP/2000 Install the Software Click Run Msetup4.exe on the AutoPlay screen, then click Continue on the desktop. If the User Account Control dialog...
... instructions. • If the CD-ROM folder does not open automatically, double-click the CD-ROM icon on the User Account Control dialog box. 3 Windows Vista Windows XP/2000 Install the Software Click Run Msetup4.exe on the AutoPlay screen, then click Continue on the desktop. If the User Account Control dialog...
Getting Started
Page 20
...High Dynamic Range images (full 16-bit workflow) using Internet Explorer 7 or later, you can install the XPS Printer Driver from Custom Install (Windows Vista SP1 or later). • When installing the XPS Printer Driver, select the MP Drivers at the same time. • The XPS ... Driver is also possible to install, click Custom Install. The drivers, application software, and on-screen manuals are using Easy-PhotoPrint Pro. For Windows Vista/XP • If you want to select particular items to install this software later.) 18 USB Connection Install the Software 4 5 Click Easy...
...High Dynamic Range images (full 16-bit workflow) using Internet Explorer 7 or later, you can install the XPS Printer Driver from Custom Install (Windows Vista SP1 or later). • When installing the XPS Printer Driver, select the MP Drivers at the same time. • The XPS ... Driver is also possible to install, click Custom Install. The drivers, application software, and on-screen manuals are using Easy-PhotoPrint Pro. For Windows Vista/XP • If you want to select particular items to install this software later.) 18 USB Connection Install the Software 4 5 Click Easy...
Getting Started
Page 25
... access point or router, or contact its manufacturer. □ If your network key by using Windows Vista operating system and have a USB flash drive, you are using the WCN (Windows Connect Now) function as encryption key, WEP key or WPA/WPA2 passphrase, Pre-Shared key. Network...Setup): Access Point Name/Network Name: * Also referred to as well. A wireless connection can configure wireless connection settings by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be set to prevent unauthorized access to the left. A password required to set up easily...
... access point or router, or contact its manufacturer. □ If your network key by using Windows Vista operating system and have a USB flash drive, you are using the WCN (Windows Connect Now) function as encryption key, WEP key or WPA/WPA2 passphrase, Pre-Shared key. Network...Setup): Access Point Name/Network Name: * Also referred to as well. A wireless connection can configure wireless connection settings by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be set to prevent unauthorized access to the left. A password required to set up easily...
Getting Started
Page 37
... to always allow access. • Mac OS 9, Mac OS X Classic environments, or Mac OS X v.10.3.8 or earlier are not supported. □ For Windows Vista/ XP If you can use the Web print software EasyWebPrint EX. Network Connection 35 An internet connection is required for installation. (It is attempting... to access the network. Connection fees apply. • It may appear that Canon software is also possible to restart your security software is turned on the computer, then insert the Setup CD-ROM into the CD-ROM drive...
... to always allow access. • Mac OS 9, Mac OS X Classic environments, or Mac OS X v.10.3.8 or earlier are not supported. □ For Windows Vista/ XP If you can use the Web print software EasyWebPrint EX. Network Connection 35 An internet connection is required for installation. (It is attempting... to access the network. Connection fees apply. • It may appear that Canon software is also possible to restart your security software is turned on the computer, then insert the Setup CD-ROM into the CD-ROM drive...
Getting Started
Page 38
If you do not know your administrator name and password, then click OK. Install the Software 2 Windows Vista Windows XP/2000 Click Run Msetup4.exe on the AutoPlay screen, then click Continue on the desktop. Enter your administrator name or password, click Help, then ...
If you do not know your administrator name and password, then click OK. Install the Software 2 Windows Vista Windows XP/2000 Click Run Msetup4.exe on the AutoPlay screen, then click Continue on the desktop. Enter your administrator name or password, click Help, then ...
Getting Started
Page 39
.../XP • If you are installed all together. The drivers, application software, and on-screen manuals are using Easy-PhotoPrint Pro. For Windows Vista • You can use the Web print software Easy-WebPrint EX. An internet connection is also possible to install, click Custom Install.... Click Install. • If you can install the XPS Printer Driver from Custom Install. (Windows Vista SP1 or later.) • When installing the XPS Printer Driver, select the MP Drivers at the same time. • The XPS Printer Driver...
.../XP • If you are installed all together. The drivers, application software, and on-screen manuals are using Easy-PhotoPrint Pro. For Windows Vista • You can use the Web print software Easy-WebPrint EX. An internet connection is also possible to install, click Custom Install.... Click Install. • If you can install the XPS Printer Driver from Custom Install. (Windows Vista SP1 or later.) • When installing the XPS Printer Driver, select the MP Drivers at the same time. • The XPS Printer Driver...
Getting Started
Page 44
...system for further installation instructions. Go to the network device with the Ethernet cable. Go to Step - . 42 Network Connection • The alphanumeric characters after Canon MP990 series is the machine's Bonjour service name or MAC address. • If the machine has not been detected, make sure of the following. − The.... − Wired Connection: The machine is connected to Step - . Install the Software (Registration) This section describes how 1 to register the machine on page 46. Windows users: read "Install the Software (Information)" on a Macintosh computer.
...system for further installation instructions. Go to the network device with the Ethernet cable. Go to Step - . 42 Network Connection • The alphanumeric characters after Canon MP990 series is the machine's Bonjour service name or MAC address. • If the machine has not been detected, make sure of the following. − The.... − Wired Connection: The machine is connected to Step - . Install the Software (Registration) This section describes how 1 to register the machine on page 46. Windows users: read "Install the Software (Information)" on a Macintosh computer.
Getting Started
Page 45
screen appears, click Add. Network Connection 43 Click More Printers in the list of printers, then click Add. • When the You have no printers available. Select Canon IJ Network in the pop-up menu, select Canon MP990 series in the Printer Browser screen. B Mac OS X v.10.4.x Mac OS X v.10.3.9 - 1 1 2 Install the Software (Registration) Mac OS X v.10.3.9 - 3 Select Canon MP990 series and click Add. Go to Step . When the Printer List window appears, click Add. 2 - A Mac OS X v.10.5.x Mac OS X v.10.4.x - 2 -
screen appears, click Add. Network Connection 43 Click More Printers in the list of printers, then click Add. • When the You have no printers available. Select Canon IJ Network in the pop-up menu, select Canon MP990 series in the Printer Browser screen. B Mac OS X v.10.4.x Mac OS X v.10.3.9 - 1 1 2 Install the Software (Registration) Mac OS X v.10.3.9 - 3 Select Canon MP990 series and click Add. Go to Step . When the Printer List window appears, click Add. 2 - A Mac OS X v.10.5.x Mac OS X v.10.4.x - 2 -
Getting Started
Page 46
screen appears, click Add. Go to Step . 44 Network Connection • When the You have no printers available. Select Canon IJ Network in the pop-up menu, select Canon MP990 series in the list of printers. Go to Step . When the Printer List window appears, click Add. Install the Software (Registration) 2 - C Mac OS X v.10.3.9 4 1 2 3 Make sure that Canon MP990 series is added to the list of printers, then click Add. Make sure that Canon MP990 series is added to the list of printers.
screen appears, click Add. Go to Step . 44 Network Connection • When the You have no printers available. Select Canon IJ Network in the pop-up menu, select Canon MP990 series in the list of printers. Go to Step . When the Printer List window appears, click Add. Install the Software (Registration) 2 - C Mac OS X v.10.3.9 4 1 2 3 Make sure that Canon MP990 series is added to the list of printers, then click Add. Make sure that Canon MP990 series is added to the list of printers.
Getting Started
Page 54
... 52 After Installing the Machine Open various applications and on the Dock (Macintosh). You can start Solution Menu from the Canon Solution Menu icon on the desktop (Windows) or on -screen manuals with machine settings, click the Change settings or find solutions to problems. in Solution Menu to... manuals. Solution Menu Solution Menu is a gateway to functions and information that allow you have a problem with a single click. Example: Windows Vista Click this button to open My Printer (Windows only). *The buttons displayed vary depending on the country or region of the machine!
... 52 After Installing the Machine Open various applications and on the Dock (Macintosh). You can start Solution Menu from the Canon Solution Menu icon on the desktop (Windows) or on -screen manuals with machine settings, click the Change settings or find solutions to problems. in Solution Menu to... manuals. Solution Menu Solution Menu is a gateway to functions and information that allow you have a problem with a single click. Example: Windows Vista Click this button to open My Printer (Windows only). *The buttons displayed vary depending on the country or region of the machine!
Getting Started
Page 60
... 3 4 A Load a sheet of paper with the printing side facing up. Easy-PhotoPrint EX starts. Print Photos from the icon on the desktop (Windows) or on the Dock (Macintosh), then click One-Click to Photo Print. Start Solution Menu from a Computer Easy-PhotoPrint EX allows you want to print..., then click Layout/Print. For Windows: Printing will start printing. • For details, refer to "Loading Paper" on page 48. 58 After Installing the Machine • For details ...
... 3 4 A Load a sheet of paper with the printing side facing up. Easy-PhotoPrint EX starts. Print Photos from the icon on the desktop (Windows) or on the Dock (Macintosh), then click One-Click to Photo Print. Start Solution Menu from a Computer Easy-PhotoPrint EX allows you want to print..., then click Layout/Print. For Windows: Printing will start printing. • For details, refer to "Loading Paper" on page 48. 58 After Installing the Machine • For details ...
Getting Started
Page 61
... Information 59 Click Add a wireless device on the list, using the WCN, establish wireless communication between the computer and the access point. • Canon assumes no responsibility for USB flash drives) may be required. • Operation may not be guaranteed depending on your USB flash drive. • ... of the cause even within the warranty period. • If your USB flash drive cannot be attached to the Direct Print Port of the Windows side, click Network. Click I want to add a wireless device or computer that is not on the menu. The Network folder opens. Reference...
... Information 59 Click Add a wireless device on the list, using the WCN, establish wireless communication between the computer and the access point. • Canon assumes no responsibility for USB flash drives) may be required. • Operation may not be guaranteed depending on your USB flash drive. • ... of the cause even within the warranty period. • If your USB flash drive cannot be attached to the Direct Print Port of the Windows side, click Network. Click I want to add a wireless device or computer that is not on the menu. The Network folder opens. Reference...
Getting Started
Page 62
If the same dialog box reappears in subsequent steps, click Continue. From the list, select the network name (SSID), then click Next. When the above screen appears, remove the USB flash drive from the computer, then click Close. 60 Reference Information • If the User Account Control dialog box appears, click Continue. Wireless Setup Using WCN (Windows Connect Now) 4 5 6 7 Click Add the device or computer using a USB flash drive. Connect the USB flash drive to the computer, make sure that the drive name is displayed, then click Next.
If the same dialog box reappears in subsequent steps, click Continue. From the list, select the network name (SSID), then click Next. When the above screen appears, remove the USB flash drive from the computer, then click Close. 60 Reference Information • If the User Account Control dialog box appears, click Continue. Wireless Setup Using WCN (Windows Connect Now) 4 5 6 7 Click Add the device or computer using a USB flash drive. Connect the USB flash drive to the computer, make sure that the drive name is displayed, then click Next.
Getting Started
Page 63
Reference Information 61 Wireless Setup Using WCN (Windows Connect Now) 8 9 10 A Use the Easy-Scroll Wheel (A) to select Settings, then press the OK button. B Select Yes, then press the OK button. When wireless connection is enabled, the Wi-Fi lamp (B) lights blue. Select Wireless LAN setup, then press the OK button.
Reference Information 61 Wireless Setup Using WCN (Windows Connect Now) 8 9 10 A Use the Easy-Scroll Wheel (A) to select Settings, then press the OK button. B Select Yes, then press the OK button. When wireless connection is enabled, the Wi-Fi lamp (B) lights blue. Select Wireless LAN setup, then press the OK button.