Quick Start Guide
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... Extended Service Plan is available at a very attractive price. CarePAK must be purchased during your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canontechsupport.com. * Support program ...information. Internet - Extended Service and Support - CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to your product's warranty period. Toll-Free Live ...
... Extended Service Plan is available at a very attractive price. CarePAK must be purchased during your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canontechsupport.com. * Support program ...information. Internet - Extended Service and Support - CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to your product's warranty period. Toll-Free Live ...
Quick Start Guide
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... PictBridge Compliant Device 43 Routine Maintenance 50 Replacing an Ink Tank 50 Keeping the Best Printing Results 55 When Printing Becomes Faint or Colors Are Incorrect 56 Printing the Nozzle Check Pattern 57 Examining the Nozzle Check Pattern ...........58 Print Head Cleaning 60 Print Head Deep Cleaning ...62 Aligning the Print Head 64 Cleaning Your Machine 68 Troubleshooting 71 Error Message Is Displayed on the LCD ......72 LCD Cannot Be Seen At All 74 An Unintended Language Is Displayed on the...
... PictBridge Compliant Device 43 Routine Maintenance 50 Replacing an Ink Tank 50 Keeping the Best Printing Results 55 When Printing Becomes Faint or Colors Are Incorrect 56 Printing the Nozzle Check Pattern 57 Examining the Nozzle Check Pattern ...........58 Print Head Cleaning 60 Print Head Deep Cleaning ...62 Aligning the Print Head 64 Cleaning Your Machine 68 Troubleshooting 71 Error Message Is Displayed on the LCD ......72 LCD Cannot Be Seen At All 74 An Unintended Language Is Displayed on the...
Quick Start Guide
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Troubleshooting This section describes troubleshooting tips for your problem, refer to End of Job" on page 78 z "Part of the Page Is Not Printed" on page 78 z "Colors Are Unclear" on page 78 z "Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/ Straight Lines Are Misaligned" on page ...Perform Faster" Message Is Displayed (Windows XP Only)" on page 77 z "Print Results Not Satisfactory" on page 78 z "Cannot Print to the on page 93 Troubleshooting 71 Note If you cannot find appropriate tips for problems you may encounter when using the machine.
Troubleshooting This section describes troubleshooting tips for your problem, refer to End of Job" on page 78 z "Part of the Page Is Not Printed" on page 78 z "Colors Are Unclear" on page 78 z "Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/ Straight Lines Are Misaligned" on page ...Perform Faster" Message Is Displayed (Windows XP Only)" on page 77 z "Print Results Not Satisfactory" on page 78 z "Cannot Print to the on page 93 Troubleshooting 71 Note If you cannot find appropriate tips for problems you may encounter when using the machine.
Quick Start Guide
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... in this operation, releasing the function for any malfunction or trouble which may be damaged if printing is displayed on the memory card that Canon shall not be advised that can continue. Take the appropriate action described in the message. Message Action "There are flashing. If printing is... ink level. U041 If the lamp on the version of your Windows operating system. z Photo data edited or processed on page 50. 72 Troubleshooting z There are no photos in memory card." Replacing the ink tank is flashing, ink may vary depending on the ink tank is recommended. ...
... in this operation, releasing the function for any malfunction or trouble which may be damaged if printing is displayed on the memory card that Canon shall not be advised that can continue. Take the appropriate action described in the message. Message Action "There are flashing. If printing is... ink level. U041 If the lamp on the version of your Windows operating system. z Photo data edited or processed on page 50. 72 Troubleshooting z There are no photos in memory card." Replacing the ink tank is flashing, ink may vary depending on the ink tank is recommended. ...
Quick Start Guide
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...After carrying out the above measures, if the problem continues after connecting the device to replace a particular part of the same color are installed. Troubleshooting 73 U051 "The type of the Print Head. "Some ink tanks are installed in the Easy Setup Instructions to strong light...the device before connecting it . Press OK and repeat operation. Possible causes are as this machine. Perform necessary operations according your Canon service representative. U071 "The ink absorber is already installed, remove the Print Head once and then reinstall it to dismiss the ...
...After carrying out the above measures, if the problem continues after connecting the device to replace a particular part of the same color are installed. Troubleshooting 73 U051 "The type of the Print Head. "Some ink tanks are installed in the Easy Setup Instructions to strong light...the device before connecting it . Press OK and repeat operation. Possible causes are as this machine. Perform necessary operations according your Canon service representative. U071 "The ink absorber is already installed, remove the Print Head once and then reinstall it to dismiss the ...
Quick Start Guide
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...before performing operation." Set to turn the power back on ." On the Operation Panel, press a button other than the ON/OFF button. 74 Troubleshooting See "Replacing an Ink Tank" on . Action z If the POWER lamp is lit The LCD may be advised that was once empty may ...damage the machine. Please be in this error still remains, contact a Canon service representative. "Scanner is not powered on page 50. "**** Error code" Turn off The machine is not operating correctly." U130 The remaining ...
...before performing operation." Set to turn the power back on ." On the Operation Panel, press a button other than the ON/OFF button. 74 Troubleshooting See "Replacing an Ink Tank" on . Action z If the POWER lamp is lit The LCD may be advised that was once empty may ...damage the machine. Please be in this error still remains, contact a Canon service representative. "Scanner is not powered on page 50. "**** Error code" Turn off The machine is not operating correctly." U130 The remaining ...
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Troubleshooting 75 An Unintended Language Is Displayed on the LCD Cause Action The language you want to be displayed is connected to the machine, press the } ...
Troubleshooting 75 An Unintended Language Is Displayed on the LCD Cause Action The language you want to be displayed is connected to the machine, press the } ...
Quick Start Guide
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... the Printer Connection screen. If the drivers were not installed correctly, uninstall the MP Drivers, restart your computer before reinstalling. 76 Troubleshooting Click Start > My Computer > double-click the CD-ROM icon . Cannot Install the MP Drivers Cause Unable to reinstall the MP... Drivers. Installation procedure not followed correctly. Contact a Canon service representative. The drive letter of the disc drive depends on your disc drive and then the name of the setup program, ...
... the Printer Connection screen. If the drivers were not installed correctly, uninstall the MP Drivers, restart your computer before reinstalling. 76 Troubleshooting Click Start > My Computer > double-click the CD-ROM icon . Cannot Install the MP Drivers Cause Unable to reinstall the MP... Drivers. Installation procedure not followed correctly. Contact a Canon service representative. The drive letter of the disc drive depends on your disc drive and then the name of the setup program, ...
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... Cause The machine is connected to ensure that the CD-ROM icon is visible in the window. Important For details on page 77. Troubleshooting 77 If the CD-ROM icon is displayed when you are using one, support USB 2.0 Hi- Check the following to a computer that...select My Computer, and confirm that the CD-ROM icon is not displayed, restart your computer supports USB 2.0 Hi-Speed connection. Contact a Canon service representative. Obtain and install the latest update for your system environment is visible. If other disks are displayed. Be sure to communication speed....
... Cause The machine is connected to ensure that the CD-ROM icon is visible in the window. Important For details on page 77. Troubleshooting 77 If the CD-ROM icon is displayed when you are using one, support USB 2.0 Hi- Check the following to a computer that...select My Computer, and confirm that the CD-ROM icon is not displayed, restart your computer supports USB 2.0 Hi-Speed connection. Contact a Canon service representative. Obtain and install the latest update for your system environment is visible. If other disks are displayed. Be sure to communication speed....
Quick Start Guide
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... printer properties dialog box. Important Reduced printing may also be reduced in the Page Setup sheet and select Use reduced printing. Colors Are Unclear (1)Open the Print dialog box. When performing automatic duplex printing, the printable area at the top of the print data is...paper. Check that the Media Type set in "Opening the Printer Properties Dialog Box (Windows)" of printout color may affect the layout depending on the Media Type setting. 78 Troubleshooting You are printing a photograph or an illustration, incorrect Media Type setting may reduce the quality of the...
... printer properties dialog box. Important Reduced printing may also be reduced in the Page Setup sheet and select Use reduced printing. Colors Are Unclear (1)Open the Print dialog box. When performing automatic duplex printing, the printable area at the top of the print data is...paper. Check that the Media Type set in "Opening the Printer Properties Dialog Box (Windows)" of printout color may affect the layout depending on the Media Type setting. 78 Troubleshooting You are printing a photograph or an illustration, incorrect Media Type setting may reduce the quality of the...
Quick Start Guide
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...ink is running low. Print the nozzle check pattern to empty tanks. If the problem is not lit, press the mark on page 56. Troubleshooting 79 If an ink lamp is flashing red fast at about 1-second intervals or is not lit, the tank is still not resolved after performing...securely. / Part of paper. Open the Scanning Unit (Printer Cover) and check the ink lamps. If any of the missing colors are left as illustrated in (B), remove all of the loaded printing paper. Contact your Canon service representative. Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred...
...ink is running low. Print the nozzle check pattern to empty tanks. If the problem is not lit, press the mark on page 56. Troubleshooting 79 If an ink lamp is flashing red fast at about 1-second intervals or is not lit, the tank is still not resolved after performing...securely. / Part of paper. Open the Scanning Unit (Printer Cover) and check the ink lamps. If any of the missing colors are left as illustrated in (B), remove all of the loaded printing paper. Contact your Canon service representative. Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred...
Quick Start Guide
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... such as photographs or images in deep color, we recommend using coated (high-quality) paper, increasing the Print quality setting is misaligned. Especially when using Photo Paper Pro or other Canon specialty paper. See "Media Types You Cannot Use" on page 64 and perform Automatic Print Head ...Printing Media" in each mode to High(qualitypriority). In the Operation Panel, set Print quality in the User's Guide on page 69. 80 Troubleshooting In the Operation Panel, set Print quality in reducing white streaks. Printed Paper Curls or Has Ink Blots Cause Action Paper is...
... such as photographs or images in deep color, we recommend using coated (high-quality) paper, increasing the Print quality setting is misaligned. Especially when using Photo Paper Pro or other Canon specialty paper. See "Media Types You Cannot Use" on page 64 and perform Automatic Print Head ...Printing Media" in each mode to High(qualitypriority). In the Operation Panel, set Print quality in the User's Guide on page 69. 80 Troubleshooting In the Operation Panel, set Print quality in reducing white streaks. Printed Paper Curls or Has Ink Blots Cause Action Paper is...
Quick Start Guide
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...printing without using is complete, and then click Send. Make sure that the paper curl is curled. For details, refer to "Opening the Canon IJ Printer Utility (Macintosh)" in a direction opposite to direct printing from a digital camera. If you are printing on thick paper. (A) ...abrasion check box once printing is suitable for Borderless Printing. In the Canon IJ Printer Utility, select Custom Settings in the Maintenance sheet, select the Prevent paper abrasion check box, and then click Send. Troubleshooting 81 To open the printer properties dialog box (Windows), refer to...
...printing without using is complete, and then click Send. Make sure that the paper curl is curled. For details, refer to "Opening the Canon IJ Printer Utility (Macintosh)" in a direction opposite to direct printing from a digital camera. If you are printing on thick paper. (A) ...abrasion check box once printing is suitable for Borderless Printing. In the Canon IJ Printer Utility, select Custom Settings in the Maintenance sheet, select the Prevent paper abrasion check box, and then click Send. Troubleshooting 81 To open the printer properties dialog box (Windows), refer to...
Quick Start Guide
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.... Set the print quality to be copied should be copied faced down . When loading the original on -screen manual. Colors Are Uneven or Streaked Cause Action Print quality is not loaded with Intensity setting set appropriately. Check that the Media Type set Prevent ...quality setting is low. Action Check that requires a lot of your application software. See "Replacing an Ink Tank" on page 50. 82 Troubleshooting For details on different flashing speeds, see "Getting the Ink Level Information" on page 50. If you are printing beyond the recommended printing...
.... Set the print quality to be copied should be copied faced down . When loading the original on -screen manual. Colors Are Uneven or Streaked Cause Action Print quality is not loaded with Intensity setting set appropriately. Check that the Media Type set Prevent ...quality setting is low. Action Check that requires a lot of your application software. See "Replacing an Ink Tank" on page 50. 82 Troubleshooting For details on different flashing speeds, see "Getting the Ink Level Information" on page 50. If you are printing beyond the recommended printing...
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... Mac® OS X v.10.2.8, click the printer icon in (A). Restarting your computer may be able to display the list of your machine in a wrong position. Troubleshooting 83 Open the Scanning Unit (Printer Cover) and check the ink lamps. You may not be installed in the Printer List. (2)Select the print job...
... Mac® OS X v.10.2.8, click the printer icon in (A). Restarting your computer may be able to display the list of your machine in a wrong position. Troubleshooting 83 Open the Scanning Unit (Printer Cover) and check the ink lamps. You may not be installed in the Printer List. (2)Select the print job...
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... "Changing the Paper Source" on -screen manual. Note When printing from your computer, if a setting other than Paper Feed Switch is even slightly open. 84 Troubleshooting For details on paper source selection using the Paper Feed Switch or the printer driver. For details on cleaning, see "Loading Paper" on page 68...
... "Changing the Paper Source" on -screen manual. Note When printing from your computer, if a setting other than Paper Feed Switch is even slightly open. 84 Troubleshooting For details on paper source selection using the Paper Feed Switch or the printer driver. For details on cleaning, see "Loading Paper" on page 68...
Quick Start Guide
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... . z A5-sized paper are canceled. Paper Jams Cause Action Paper jammed in the machine, and press the OK button on the machine. Troubleshooting 85 Landscape credit card-sized paper jammed inside the machine, or if the paper jam error continues after removing the paper, contact your..." on page 84 to confirm that you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. If you cannot remove the paper or the paper tears inside the machine. z When reloading the paper in the landscape orientation....
... . z A5-sized paper are canceled. Paper Jams Cause Action Paper jammed in the machine, and press the OK button on the machine. Troubleshooting 85 Landscape credit card-sized paper jammed inside the machine, or if the paper jam error continues after removing the paper, contact your..." on page 84 to confirm that you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. If you cannot remove the paper or the paper tears inside the machine. z When reloading the paper in the landscape orientation....
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...Open the Rear Cover. (2)If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. Wait until the jammed paper is sticking out of the Cassette, reload the paper in portrait orientation regardless of A4 or... mm media in the Cassette. (7)Insert the Cassette into the machine again, and press the OK button on the machine. Reprint if necessary. 86 Troubleshooting The paper will be ejected automatically. (3)Close the Rear Cover. (4)If you turned off the machine, and then open the Rear Cover. (2)Fold ...
...Open the Rear Cover. (2)If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. Wait until the jammed paper is sticking out of the Cassette, reload the paper in portrait orientation regardless of A4 or... mm media in the Cassette. (7)Insert the Cassette into the machine again, and press the OK button on the machine. Reprint if necessary. 86 Troubleshooting The paper will be ejected automatically. (3)Close the Rear Cover. (4)If you turned off the machine, and then open the Rear Cover. (2)Fold ...
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Troubleshooting 87 If the paper is sticking out of paper inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Caution Set the machine back to its original position immediately after removing the paper, contact your Canon service representative. Reload paper in the machine, see...
Troubleshooting 87 If the paper is sticking out of paper inside the machine, or if the paper jam error continues after removing the paper, contact your Canon service representative. Caution Set the machine back to its original position immediately after removing the paper, contact your Canon service representative. Reload paper in the machine, see...
Quick Start Guide
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... for a period of the relay device for Print to the interface you are not installed properly. Make sure that a port named USBnnn (Canon MP960 Printer) (where n is a number) is not selected correctly, press the Paper Feed Switch or use the printer driver to the machine and...the MP Drivers. Wait until the POWER lamp stops flashing and remains lit blue. Make sure that MPUSBPRNnn (Canon MP960 Printer) is securely plugged in the Easy Setup Instructions. 88 Troubleshooting z There could also be installed properly. Error Message Appears on the Screen Writing Error/Output ...
... for a period of the relay device for Print to the interface you are not installed properly. Make sure that a port named USBnnn (Canon MP960 Printer) (where n is a number) is not selected correctly, press the Paper Feed Switch or use the printer driver to the machine and...the MP Drivers. Wait until the POWER lamp stops flashing and remains lit blue. Make sure that MPUSBPRNnn (Canon MP960 Printer) is securely plugged in the Easy Setup Instructions. 88 Troubleshooting z There could also be installed properly. Error Message Appears on the Screen Writing Error/Output ...