MP950 User's Guide
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...User's Guide (This guide) On-screen Manuals 4 Read this guide for instructions on using various application software included on troubleshooting them. Bluetooth User's Guide Refer to this guide when starting to read this guide for full instructions on printing from selected... of Apple Computer, Inc., registered in the United States and other countries. z Specifications are subject to Canon Inc. Refer to this guide for full instructions on setting the printer driver. and other countries. z "xD-Picture Card" is a trademark of Bluetooth SIG, Inc.,U.S.A. z...
...User's Guide (This guide) On-screen Manuals 4 Read this guide for instructions on using various application software included on troubleshooting them. Bluetooth User's Guide Refer to this guide when starting to read this guide for full instructions on printing from selected... of Apple Computer, Inc., registered in the United States and other countries. z Specifications are subject to Canon Inc. Refer to this guide for full instructions on setting the printer driver. and other countries. z "xD-Picture Card" is a trademark of Bluetooth SIG, Inc.,U.S.A. z...
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...appropriate action described in printing such as the printer is out of your Windows operating system. 114 Troubleshooting Chapter 12 z "Cannot Scan Films" on page 140 z "Thumbnail Display does not display correctly after previewing" on page 140 z "Cannot obtain a clean scan, colors scan incorrectly" on page 141 z "...144 z "Error No.: 2500 is Displayed" on page 145 z "For Windows Users" on the version of paper or paper jams, a troubleshooting message is displayed automatically. The message may vary depending on page 145 If an error occurs when the machine is connected to a computer When ...
...appropriate action described in printing such as the printer is out of your Windows operating system. 114 Troubleshooting Chapter 12 z "Cannot Scan Films" on page 140 z "Thumbnail Display does not display correctly after previewing" on page 140 z "Cannot obtain a clean scan, colors scan incorrectly" on page 141 z "...144 z "Error No.: 2500 is Displayed" on page 145 z "For Windows Users" on the version of paper or paper jams, a troubleshooting message is displayed automatically. The message may vary depending on page 145 If an error occurs when the machine is connected to a computer When ...
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... on the memory card. Install the appropriate ink tank. Chapter 12 Troubleshooting 115 z There are as possible.You will need to replace a particular... print head is continued under the ink out condition. Contact the Canon Customer Care Center. z The ink tank may not be damaged.... is open or close it . The following color is not installed./The type of the same color are installed in the Easy Setup Instructions to...tank flashes. Replace the ink tank and close the Scanning Unit (Printer Cover). Print head is installed. Follow the directions given in the ...
... on the memory card. Install the appropriate ink tank. Chapter 12 Troubleshooting 115 z There are as possible.You will need to replace a particular... print head is continued under the ink out condition. Contact the Canon Customer Care Center. z The ink tank may not be damaged.... is open or close it . The following color is not installed./The type of the same color are installed in the Easy Setup Instructions to...tank flashes. Replace the ink tank and close the Scanning Unit (Printer Cover). Print head is installed. Follow the directions given in the ...
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... There remains the orange tape. On the [Main] tab of the printer driver, select [Quality & Media] from a computer, check the following. Chapter 12 Troubleshooting 119 If printing is not finished yet, just press [OK] on ...directly from a digital camera, on page 97. Replace the ink tank, and close the Scanning Unit (Printer Cover). For details on different flashing speeds, see "Getting the Ink Level Information" on the Operation ...low. Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are Misaligned/ Cannot Print to continue printing in (A).
... There remains the orange tape. On the [Main] tab of the printer driver, select [Quality & Media] from a computer, check the following. Chapter 12 Troubleshooting 119 If printing is not finished yet, just press [OK] on ...directly from a digital camera, on page 97. Replace the ink tank, and close the Scanning Unit (Printer Cover). For details on different flashing speeds, see "Getting the Ink Level Information" on the Operation ...low. Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are Misaligned/ Cannot Print to continue printing in (A).
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... straight lines are shifted. Be sure to set properly. configured. On the [Main] tab, click [High] for higher print quality. 1. Open the printer properties dialog box. 2. Select [Quality & Media] from the pop-up menu and then click [Detailed Setting]. 3. side facing upwards. There is uneven...The media is not set the [Print Quality] setting to open . See "Printing the Nozzle Check Pattern" on the machine. 120 Troubleshooting Chapter 12 Auto Sheet Feeder or Cassette. See "Print Head Cleaning" on page 106. The paper stack exceeds the If the paper...
... straight lines are shifted. Be sure to set properly. configured. On the [Main] tab, click [High] for higher print quality. 1. Open the printer properties dialog box. 2. Select [Quality & Media] from the pop-up menu and then click [Detailed Setting]. 3. side facing upwards. There is uneven...The media is not set the [Print Quality] setting to open . See "Printing the Nozzle Check Pattern" on the machine. 120 Troubleshooting Chapter 12 Auto Sheet Feeder or Cassette. See "Print Head Cleaning" on page 106. The paper stack exceeds the If the paper...
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...the [Page Setup] dialog box of the printer driver (Macintosh) to ensure that it matches the size of the paper loaded. Caution The area around the Print Head may not be selected. 5. Wait until data is deleted. Chapter 12 Troubleshooting 121 Click to select an undesired document and... of the paper loaded. When using Mac OS X v.10.2, double-click the Print Center icon. 3. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the [Printer List]. 4. Do not under [Name] in Macintosh for the deletion. 1. Select [Applications] from within your...
...the [Page Setup] dialog box of the printer driver (Macintosh) to ensure that it matches the size of the paper loaded. Caution The area around the Print Head may not be selected. 5. Wait until data is deleted. Chapter 12 Troubleshooting 121 Click to select an undesired document and... of the paper loaded. When using Mac OS X v.10.2, double-click the Print Center icon. 3. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the [Printer List]. 4. Do not under [Name] in Macintosh for the deletion. 1. Select [Applications] from within your...
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... [Duplex Printing & Margin] from your machine. document from the popup menu. 2. It may be degraded. Click [Print Area Setup] in the printer driver. The document is too large, part of it may be lost. Performing automatic duplex printing Select [Use reduced printing] in the [Page Setup... in Print Area. When Copying Cause The document is too large. The quality (print quality) displayed on page 109. 122 Troubleshooting Chapter 12 should be copied face down . The Platen Glass or FAU Protective Clean the Platen Glass or FAU Protective Sheet. Sheet is ...
... [Duplex Printing & Margin] from your machine. document from the popup menu. 2. It may be degraded. Click [Print Area Setup] in the printer driver. The document is too large, part of it may be lost. Performing automatic duplex printing Select [Use reduced printing] in the [Page Setup... in Print Area. When Copying Cause The document is too large. The quality (print quality) displayed on page 109. 122 Troubleshooting Chapter 12 should be copied face down . The Platen Glass or FAU Protective Clean the Platen Glass or FAU Protective Sheet. Sheet is ...
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...thick or curled. Use [ ] or [ ] to see if the paper you are no signs of improvement after performing three times, contact the Canon Customer Care Center. The Paper Feed Roller will feed through the machine and be ejected. z Check to select from the Auto Sheet Feeder and ... use" on page 17. 2. See "Media types you selected in the machine will rotate as it cleans. 5. Use [ ] or [ ] to the Printer Driver Guide. 124 Troubleshooting Chapter 12 If there are using Borderless Printing. Repeat steps 3 and through 4 two times. 6. Cause Paper Feed Roller is used.
...thick or curled. Use [ ] or [ ] to see if the paper you are no signs of improvement after performing three times, contact the Canon Customer Care Center. The Paper Feed Roller will feed through the machine and be ejected. z Check to select from the Auto Sheet Feeder and ... use" on page 17. 2. See "Media types you selected in the machine will rotate as it cleans. 5. Use [ ] or [ ] to the Printer Driver Guide. 124 Troubleshooting Chapter 12 If there are using Borderless Printing. Repeat steps 3 and through 4 two times. 6. Cause Paper Feed Roller is used.
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... curl as a computer administrator or Administrators, you set the machine to prevent paper abrasion. Troubleshooting 125 Click [OK] when the confirmation message appears. 1. When [Prevent paper abrasion] is selected in the printer properties dialog box (Windows) or selected from [Custom Settings] in (B). (A) (B) It is...When printing from the pop-up the printing surface (A), and cover it with a non-printing regular paper to 0.2 in the Canon IJ Printer Utility dialog box (Macintosh), the setting is also applied under direct printing with the media type set correctly to match the ...
... curl as a computer administrator or Administrators, you set the machine to prevent paper abrasion. Troubleshooting 125 Click [OK] when the confirmation message appears. 1. When [Prevent paper abrasion] is selected in the printer properties dialog box (Windows) or selected from [Custom Settings] in (B). (A) (B) It is...When printing from the pop-up the printing surface (A), and cover it with a non-printing regular paper to 0.2 in the Canon IJ Printer Utility dialog box (Macintosh), the setting is also applied under direct printing with the media type set correctly to match the ...
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...menu and place a check in [Prevent paper abrasion]. On the [Main] tab of the printer driver, ensure that case, reduce the amount of the Auto Sheet Feeder or Cassette. Paper ...portrait orientation regardless of the print direction of paper to half (approx. 0.2" / 5 mm in the printer driver. In the [Print] dialog box of the Auto Sheet Feeder. Additionally, the print surface may ... the paper stack. The paper stack exceeds the capacity of the printer driver, select [Quality & Media] from the Canon IJ Printer Utility pop-up menu, and then ensure that paper is not ...
...menu and place a check in [Prevent paper abrasion]. On the [Main] tab of the printer driver, ensure that case, reduce the amount of the Auto Sheet Feeder or Cassette. Paper ...portrait orientation regardless of the print direction of paper to half (approx. 0.2" / 5 mm in the printer driver. In the [Print] dialog box of the Auto Sheet Feeder. Additionally, the print surface may ... the paper stack. The paper stack exceeds the capacity of the printer driver, select [Quality & Media] from the Canon IJ Printer Utility pop-up menu, and then ensure that paper is not ...
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..., open the Scanning Unit (Printer Cover) and remove it back on . Paper Jams Cause Action Paper jams in progress. z If you have turned off and on the Operation Panel matches that have a high color saturation. Slowly pull the paper...need to touch the components inside the machine, or if the paper jam error continues after removing the paper, contact the Canon Customer Care Center. Auto Sheet Feeder. 1. z If you will be ejected automatically. 2. Reload the paper into the machine... loaded. If you cannot use" on the Operation Panel. Chapter 12 Troubleshooting 127
..., open the Scanning Unit (Printer Cover) and remove it back on . Paper Jams Cause Action Paper jams in progress. z If you have turned off and on the Operation Panel matches that have a high color saturation. Slowly pull the paper...need to touch the components inside the machine, or if the paper jam error continues after removing the paper, contact the Canon Customer Care Center. Auto Sheet Feeder. 1. z If you will be ejected automatically. 2. Reload the paper into the machine... loaded. If you cannot use" on the Operation Panel. Chapter 12 Troubleshooting 127
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...the Print Head may stop printing. Chapter 12 Troubleshooting 131 Refer to send data. z The camera does not support the page size that you are using a non-Canon PictBridge compatible camera and not sure how to...Print Head and reinstall it is Displayed on the LCD" on your camera to clear the printer error from the computer. In such cases, disconnect the cable between the machine and the camera... need to be turned on the LCD of the camera. See "When Printing Becomes Faint or Colors are incorrect. z For the errors indicated on the camera and their solution, also refer to ...
...the Print Head may stop printing. Chapter 12 Troubleshooting 131 Refer to send data. z The camera does not support the page size that you are using a non-Canon PictBridge compatible camera and not sure how to...Print Head and reinstall it is Displayed on the LCD" on your camera to clear the printer error from the computer. In such cases, disconnect the cable between the machine and the camera... need to be turned on the LCD of the camera. See "When Printing Becomes Faint or Colors are incorrect. z For the errors indicated on the camera and their solution, also refer to ...
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...damage caused by selecting "Continue"*1 on the display on page 96. 132 Troubleshooting Chapter 12 Low ink level Slow flashing (about one second) indicates the...appropriate ink tank. Replace the ink tank, and close the Scanning Unit (Printer Cover). Note If multiple ink tank lamps are installed. For details on ... speeds, see "Knowing When to replace a particular part of the same color are flashing, check how fast they flash. Replace the ink tank. See...take the appropriate action to contact the Canon Customer Care Center as early as possible. See "Replacing an Ink Tank...
...damage caused by selecting "Continue"*1 on the display on page 96. 132 Troubleshooting Chapter 12 Low ink level Slow flashing (about one second) indicates the...appropriate ink tank. Replace the ink tank, and close the Scanning Unit (Printer Cover). Note If multiple ink tank lamps are installed. For details on ... speeds, see "Knowing When to replace a particular part of the same color are flashing, check how fast they flash. Replace the ink tank. See...take the appropriate action to contact the Canon Customer Care Center as early as possible. See "Replacing an Ink Tank...
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... infrared communication between the infrared ports of the machine is only compatible with mobile phones with IrDA. Chapter 12 Troubleshooting 133 Error Message On Camera Printer error Action An error requiring servicing might have occurred. Cannot Print Properly through infrared communication, do not operate another...is reset. Place the machine within 7.87" / 20 cm from the power supply. If the same error occurs, contact the Canon Customer Care Center. *1 To resume printing, you can occur and fail in printing the document to block the communication between the machine...
... infrared communication between the infrared ports of the machine is only compatible with mobile phones with IrDA. Chapter 12 Troubleshooting 133 Error Message On Camera Printer error Action An error requiring servicing might have occurred. Cannot Print Properly through infrared communication, do not operate another...is reset. Place the machine within 7.87" / 20 cm from the power supply. If the same error occurs, contact the Canon Customer Care Center. *1 To resume printing, you can occur and fail in printing the document to block the communication between the machine...
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... the CD-ROM. 5. If the CD-ROM icon is not displayed on the [Printer Connection] screen. 2. Restart the computer. 8. You have a defective Setup CD-ROM, please contact the Canon Customer Care Center. Cannot Install the MP Drivers Cause Unable to start automatically when the... Setup CDROM is inserted into the drive. 1. Click [Cancel] on the desktop, there is readable from Windows Explorer. Reconfirm that version, and reinstall the new version. 134 Troubleshooting...
... the CD-ROM. 5. If the CD-ROM icon is not displayed on the [Printer Connection] screen. 2. Restart the computer. 8. You have a defective Setup CD-ROM, please contact the Canon Customer Care Center. Cannot Install the MP Drivers Cause Unable to start automatically when the... Setup CDROM is inserted into the drive. 1. Click [Cancel] on the desktop, there is readable from Windows Explorer. Reconfirm that version, and reinstall the new version. 134 Troubleshooting...
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.... Try to communication speed. Check the following to ensure that does Your environment is not fully compatible with USB 2.0 Hi-Speed, the printer will operate at a lower speed provided under USB 1.1. You are recommended to confirm the points above, contact the manufacturer of the USB ... The USB 2.0 Hi-Speed driver operates properly. z Both the USB cable and USB hub support USB 2.0 Hi-Speed connection. Chapter 12 Troubleshooting 135 Action If your computer environment supports USB 2.0 Hi-Speed connection. In this case, the machine operates properly but printing speed may slow ...
.... Try to communication speed. Check the following to ensure that does Your environment is not fully compatible with USB 2.0 Hi-Speed, the printer will operate at a lower speed provided under USB 1.1. You are recommended to confirm the points above, contact the manufacturer of the USB ... The USB 2.0 Hi-Speed driver operates properly. z Both the USB cable and USB hub support USB 2.0 Hi-Speed connection. Chapter 12 Troubleshooting 135 Action If your computer environment supports USB 2.0 Hi-Speed connection. In this case, the machine operates properly but printing speed may slow ...
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... Click [Start] and select [Control Panel], [Printers and Other Hardware], and then [Printers and Faxes]. A USB port is selected if either [USBnnn (Canon MP950 Series Printer)] or [MPUSBPRNnn (Canon MP950 Printer)] (where n is a number) is not loaded. Ensure that the printer cable is securely connected to resolve the error, see...Select the icon of time, an additional message may occur in the Easy Setup Instructions and reinstall the MP Drivers. 142 Troubleshooting Chapter 12 z If using on -screen instructions to the machine. When the Alarm Lamp lights orange, an error may be...
... Click [Start] and select [Control Panel], [Printers and Other Hardware], and then [Printers and Faxes]. A USB port is selected if either [USBnnn (Canon MP950 Series Printer)] or [MPUSBPRNnn (Canon MP950 Printer)] (where n is a number) is not loaded. Ensure that the printer cable is securely connected to resolve the error, see...Select the icon of time, an additional message may occur in the Easy Setup Instructions and reinstall the MP Drivers. 142 Troubleshooting Chapter 12 z If using on -screen instructions to the machine. When the Alarm Lamp lights orange, an error may be...
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... that [MP950] is displayed in the [Printer] pulldown menu of the machine being used is not selected in the printer list. The name of the [Print] dialog box. The printer list is not properly connected. Check that it matches the size of the paper loaded. Chapter 12 Troubleshooting 143 When... the Alarm Lamp lights orange, an error may have been with the cable(s). If [MP950] is not displayed, install the MP...
... that [MP950] is displayed in the [Printer] pulldown menu of the machine being used is not selected in the printer list. The name of the [Print] dialog box. The printer list is not properly connected. Check that it matches the size of the paper loaded. Chapter 12 Troubleshooting 143 When... the Alarm Lamp lights orange, an error may have been with the cable(s). If [MP950] is not displayed, install the MP...
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...of the workarounds in this chapter, please contact the Canon Customer Care Center. Chapter 12 Troubleshooting 145 on page 116 . For Windows Users Cause The [Instructions] button is not displayed on the printer driver screen is not displayed if the onscreen manuals...odor, turn it off immediately. Before contacting the Canon Customer Care Center, confirm the following: z Product name: PIXMA MP950 z Serial number: written on -screen manuals (instruction manuals). Error No.: 2500 is not displayed. Canon support staff are not installed. Never attempt to satisfy...
...of the workarounds in this chapter, please contact the Canon Customer Care Center. Chapter 12 Troubleshooting 145 on page 116 . For Windows Users Cause The [Instructions] button is not displayed on the printer driver screen is not displayed if the onscreen manuals...odor, turn it off immediately. Before contacting the Canon Customer Care Center, confirm the following: z Product name: PIXMA MP950 z Serial number: written on -screen manuals (instruction manuals). Error No.: 2500 is not displayed. Canon support staff are not installed. Never attempt to satisfy...
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...you keep your computer. We recommend that is not mentioned in this document, troubleshooting, or usage of the following. Uninstalling the On-screen Manuals Follow the steps...displayed properly depending on your computer is deleted. z Deleting the Printer Driver Guide The Printer Driver Guide is deleted when the printer driver is displayed, click [OK] to restart your operating system ...will be deleted collectively. 1 Click [Start], and select [All Programs] (or [Programs]), [Canon MP950 Manual], and then [Uninstall]. 2 Click [OK] when the confirmation message appears. Read these ...
...you keep your computer. We recommend that is not mentioned in this document, troubleshooting, or usage of the following. Uninstalling the On-screen Manuals Follow the steps...displayed properly depending on your computer is deleted. z Deleting the Printer Driver Guide The Printer Driver Guide is deleted when the printer driver is displayed, click [OK] to restart your operating system ...will be deleted collectively. 1 Click [Start], and select [All Programs] (or [Programs]), [Canon MP950 Manual], and then [Uninstall]. 2 Click [OK] when the confirmation message appears. Read these ...