GX6000 series User Manual
Page 6
... beyond Printer Connection Screen (Cannot Find Printer Connected via USB). 287 Cannot Find Printer while Using Wi-Fi 289 Network Connection Problems 292 Printer Suddenly Stopped Working for Some Reason 293 Network Key (Password) Unknown 298 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 300 Other Network Problems 302 Checking Network Information 303 Restoring to Factory Defaults 306 Problems while Printing/Scanning from Smartphone/Tablet 307 Cannot Print/Scan from Smartphone/Tablet 308 Printing Problems 312 Printer Does Not Print 313 Ink Does...
... beyond Printer Connection Screen (Cannot Find Printer Connected via USB). 287 Cannot Find Printer while Using Wi-Fi 289 Network Connection Problems 292 Printer Suddenly Stopped Working for Some Reason 293 Network Key (Password) Unknown 298 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 300 Other Network Problems 302 Checking Network Information 303 Restoring to Factory Defaults 306 Problems while Printing/Scanning from Smartphone/Tablet 307 Cannot Print/Scan from Smartphone/Tablet 308 Printing Problems 312 Printer Does Not Print 313 Ink Does...
GX6000 series User Manual
Page 7
Scanner Does Not Work 336 Scanner Driver Does Not Start 337 Mechanical Problems 338 Printer Does Not Turn On 339 Printer Turns Off Unexpectedly or Repeatedly 340 USB Connection Problems 342 Cannot Communicate with Printer via USB 343 Wrong Language Appears in Touch Screen 344 Installation and Download Problems 345 Failed to MP Drivers Installation (Windows 346 Updating MP Drivers in Network Environment (Windows 347 Errors and Messages 348 When Error Occurred 349 Message (Support Code) Appears 351 List of Support Code for Error 354 What...
Scanner Does Not Work 336 Scanner Driver Does Not Start 337 Mechanical Problems 338 Printer Does Not Turn On 339 Printer Turns Off Unexpectedly or Repeatedly 340 USB Connection Problems 342 Cannot Communicate with Printer via USB 343 Wrong Language Appears in Touch Screen 344 Installation and Download Problems 345 Failed to MP Drivers Installation (Windows 346 Updating MP Drivers in Network Environment (Windows 347 Errors and Messages 348 When Error Occurred 349 Message (Support Code) Appears 351 List of Support Code for Error 354 What...
GX6000 series User Manual
Page 31
... use Wireless Direct temporarily: Connecting with Wireless Direct IJ Network Device Setup Utility IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of Wi-Fi Connection Changing the Connection Mode • To add computer/smartphone/tablet to the printer: Connects to Another Computer via network connection. 31 Note • You can connect the printer and computer using the printer via LAN/Changes from USB to download IJ Network Device Setup...
... use Wireless Direct temporarily: Connecting with Wireless Direct IJ Network Device Setup Utility IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of Wi-Fi Connection Changing the Connection Mode • To add computer/smartphone/tablet to the printer: Connects to Another Computer via network connection. 31 Note • You can connect the printer and computer using the printer via LAN/Changes from USB to download IJ Network Device Setup...
GX6000 series User Manual
Page 48
... Device settings. 4. Scan the displayed QR code with a non-iPhone/iPad, select Others. • iPhone/iPad 1. Select QR Code. 2. The iPhone/iPad is not enabled. To connect with an iPhone/iPad, select iPhone/iPad. See Changing Printer Setting to Use Wireless Direct to smartphone. 7. Network name (SSID) and Password are displayed. 48 Select LAN settings. 5. Enable Wi-Fi in the Settings menu on enabling the Wi-Fi function, refer to the instruction manual...
... Device settings. 4. Scan the displayed QR code with a non-iPhone/iPad, select Others. • iPhone/iPad 1. Select QR Code. 2. The iPhone/iPad is not enabled. To connect with an iPhone/iPad, select iPhone/iPad. See Changing Printer Setting to Use Wireless Direct to smartphone. 7. Network name (SSID) and Password are displayed. 48 Select LAN settings. 5. Enable Wi-Fi in the Settings menu on enabling the Wi-Fi function, refer to the instruction manual...
GX6000 series User Manual
Page 98
... Print Heads • For macOS: Cleaning the Print Heads After cleaning the print head, print and examine the nozzle check pattern: Step1 98 Important • Do not rinse or wipe the print head. If there are unsatisfactory (e.g. Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven: Step1 Print the nozzle check pattern. Note • Check if ink remains in the printer driver settings may improve the print result. Checking Ink Level...
... Print Heads • For macOS: Cleaning the Print Heads After cleaning the print head, print and examine the nozzle check pattern: Step1 98 Important • Do not rinse or wipe the print head. If there are unsatisfactory (e.g. Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven: Step1 Print the nozzle check pattern. Note • Check if ink remains in the printer driver settings may improve the print result. Checking Ink Level...
GX6000 series User Manual
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... Windows: Adjusting Print Head Position Automatically 99 From the printer Deep Print Head Cleaning From the computer • For Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads After deep print head cleaning, print and examine the nozzle check pattern: Step1 When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power. Important • If ink flush is performed when the remaining ink level is...
... Windows: Adjusting Print Head Position Automatically 99 From the printer Deep Print Head Cleaning From the computer • For Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads After deep print head cleaning, print and examine the nozzle check pattern: Step1 When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power. Important • If ink flush is performed when the remaining ink level is...
GX6000 series User Manual
Page 171
... button to turn on the printer. • If an error message is performed from a computer connected by default. This feature is set the printer to automatically turn on the printer. Turning the Printer On and Off Turning on the printer Press the ON button to turn on when a print or scan operation is displayed on the touch screen, see When Error Occurred. • You can set to off by USB cable or wireless network. The ON lamp flashes...
... button to turn on the printer. • If an error message is performed from a computer connected by default. This feature is set the printer to automatically turn on the printer. Turning the Printer On and Off Turning on the printer Press the ON button to turn on when a print or scan operation is displayed on the touch screen, see When Error Occurred. • You can set to off by USB cable or wireless network. The ON lamp flashes...
GX6000 series User Manual
Page 176
Wireless Direct is disabled. Network is enabled. Strongly pressing the touch screen. C: Wireless connect Select to connect the printer to the standby mode for starting a connection. Touch and hold this button to the wireless router. Firmware update Using PIXMA/MAXIFY Cloud Link E: Hint Displays quick guides about such procedures as loading paper and troubleshooting and such information as on how to change settings, refer to malfunction or damage the printer. Important • When operating the touch screen, make sure to...
Wireless Direct is disabled. Network is enabled. Strongly pressing the touch screen. C: Wireless connect Select to connect the printer to the standby mode for starting a connection. Touch and hold this button to the wireless router. Firmware update Using PIXMA/MAXIFY Cloud Link E: Hint Displays quick guides about such procedures as loading paper and troubleshooting and such information as on how to change settings, refer to malfunction or damage the printer. Important • When operating the touch screen, make sure to...
GX6000 series User Manual
Page 200
... is enabled to change the settings on the operation panel using the administrator password. • When you select Manual setup, follow the display on the touch screen to perform settings. • Proxy server setup Performs settings for a proxy server. Note • Check current version and Update notification settings are available when Disable is selected for a DNS server. Follow the display on the touch screen to perform settings. 200 If you of the firmware update is displayed...
... is enabled to change the settings on the operation panel using the administrator password. • When you select Manual setup, follow the display on the touch screen to perform settings. • Proxy server setup Performs settings for a proxy server. Note • Check current version and Update notification settings are available when Disable is selected for a DNS server. Follow the display on the touch screen to perform settings. 200 If you of the firmware update is displayed...
GX6000 series User Manual
Page 204
... paper size, media type, or other setting items back to the default setting. The LAN settings is enabled to change the settings if it is not returned back to the default. • E-mail address book entries only Deletes all registered e-mail addresses. • Reset all Sets all settings you made to the printer back to the default. Reset setting You can set the following setting items back to the default: The language displayed on the operation panel using the administrator password. • Web service setup...
... paper size, media type, or other setting items back to the default setting. The LAN settings is enabled to change the settings if it is not returned back to the default. • E-mail address book entries only Deletes all registered e-mail addresses. • Reset all Sets all settings you made to the printer back to the default. Reset setting You can set the following setting items back to the default: The language displayed on the operation panel using the administrator password. • Web service setup...
GX6000 series User Manual
Page 206
.../from PIXMA/MAXIFY Cloud Link. • Web service connection setup The following setting items are available. ◦ IJ Cloud Printing Center setup Registers/Deletes the printer to/from the service origin. • DNS server setup Performs settings for a proxy server. If you select Manual setup, follow the display on the touch screen to link the web service and printer, obtain the registration code from Canon Inkjet Cloud Printing Center and sets the history saving. ◦ Check Web service setup Make...
.../from PIXMA/MAXIFY Cloud Link. • Web service connection setup The following setting items are available. ◦ IJ Cloud Printing Center setup Registers/Deletes the printer to/from the service origin. • DNS server setup Performs settings for a proxy server. If you select Manual setup, follow the display on the touch screen to link the web service and printer, obtain the registration code from Canon Inkjet Cloud Printing Center and sets the history saving. ◦ Check Web service setup Make...
GX6000 series User Manual
Page 231
... and the printer must be connected by USB Print from the Printer list in printer 3. Check that printer is turned on Note • If Auto power on the printer operation panel. Checking Your Environment First, check your Mac without installing any special software. Load paper in the Print dialog. 231 Select printer Select your application software The Print dialog opens. 5. Select paper size and paper type from your model from a Mac 1. For instructions, see "Paper Settings." 4. Start printing from printer Register the set paper size and paper type on is compatible with the...
... and the printer must be connected by USB Print from the Printer list in printer 3. Check that printer is turned on Note • If Auto power on the printer operation panel. Checking Your Environment First, check your Mac without installing any special software. Load paper in the Print dialog. 231 Select printer Select your application software The Print dialog opens. 5. Select paper size and paper type from your model from a Mac 1. For instructions, see "Paper Settings." 4. Start printing from printer Register the set paper size and paper type on is compatible with the...
GX6000 series User Manual
Page 276
... Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines Printout Results Are Unsatisfactory What to Do When Paper Is Jammed Cannot Print or Connect Failed to MP Drivers Installation (Windows) When Error Occurred Message (Support Code) Appears Repairing Your Printer Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in Touch Screen Display on Network Cannot Find Printer while Using Wi-Fi Network Key (Password) Unknown Cannot Print...
... Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines Printout Results Are Unsatisfactory What to Do When Paper Is Jammed Cannot Print or Connect Failed to MP Drivers Installation (Windows) When Error Occurred Message (Support Code) Appears Repairing Your Printer Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in Touch Screen Display on Network Cannot Find Printer while Using Wi-Fi Network Key (Password) Unknown Cannot Print...
GX6000 series User Manual
Page 277
... Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Failed to MP Drivers Installation (Windows) Updating MP Drivers in Network Environment (Windows) Error or Message Appears When Error Occurred Message (Support Code) Appears List of Support Code for Error IJ Scan Utility Error Messages (Windows) IJ Scan Utility Lite Error Messages (macOS) ScanGear (Scanner Driver) Error Messages (Windows) Operation Problems...
... Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Failed to MP Drivers Installation (Windows) Updating MP Drivers in Network Environment (Windows) Error or Message Appears When Error Occurred Message (Support Code) Appears List of Support Code for Error IJ Scan Utility Error Messages (Windows) IJ Scan Utility Lite Error Messages (macOS) ScanGear (Scanner Driver) Error Messages (Windows) Operation Problems...
GX6000 series User Manual
Page 313
... Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Note • IJ Network Device Setup Utility allows you are using a USB cable, make sure it is securely connected to computer. Checking Printer Connection Status Using IJ Network Device Setup Utility See below to download IJ Network Device Setup Utility and install it to diagnose and repair the network status. Printer Does Not Print Check1 Make sure printer is initializing. The ON lamp flashes while the printer is turned...
... Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Note • IJ Network Device Setup Utility allows you are using a USB cable, make sure it is securely connected to computer. Checking Printer Connection Status Using IJ Network Device Setup Utility See below to download IJ Network Device Setup Utility and install it to diagnose and repair the network status. Printer Does Not Print Check1 Make sure printer is initializing. The ON lamp flashes while the printer is turned...
GX6000 series User Manual
Page 314
... paper settings do not match the information set your printer's name is selected in the Print dialog. 314 To change the message view setting when printing or copying using the printer's operation panel: Feed settings To change the message view setting when printing using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is displayed. Note • If multiple printers are using the printer driver: Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode (macOS) Check5 If printing from changing the default...
... paper settings do not match the information set your printer's name is selected in the Print dialog. 314 To change the message view setting when printing or copying using the printer's operation panel: Feed settings To change the message view setting when printing using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is displayed. Note • If multiple printers are using the printer driver: Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode (macOS) Check5 If printing from changing the default...
GX6000 series User Manual
Page 322
... paper type setting may be scratched. If Print target for Copying • Printing from Your Smartphone Check3 Make sure appropriate print quality is not possible to Text and photos. Setting Items for plain paper is set to obtain the proper result. Check2 Do page size and media type settings match size and type of the printout color. Check1 Make sure that Print target for . • Copying/Printing Check the settings using the printer driver. Print Photos from your printer for plain paper is displayed...
... paper type setting may be scratched. If Print target for Copying • Printing from Your Smartphone Check3 Make sure appropriate print quality is not possible to Text and photos. Setting Items for plain paper is set to obtain the proper result. Check2 Do page size and media type settings match size and type of the printout color. Check1 Make sure that Print target for . • Copying/Printing Check the settings using the printer driver. Print Photos from your printer for plain paper is displayed...
GX6000 series User Manual
Page 340
...the operation panel: 1. Check displayed message and select Next. 7. Select (Setup) on . 2. Select ECO. 4. Select Auto power off automatically after a certain time, disable this setting. Select OK. Select Use auto power control. 6. Select Never. 9. Check that time has elapsed. • To disable the setting from the computer: For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting. If you have set to disable the setting using Canon IJ Printer Assistant Tool. 1. Note • If User management settings is enabled...
...the operation panel: 1. Check displayed message and select Next. 7. Select (Setup) on . 2. Select ECO. 4. Select Auto power off automatically after a certain time, disable this setting. Select OK. Select Use auto power control. 6. Select Never. 9. Check that time has elapsed. • To disable the setting from the computer: For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting. If you have set to disable the setting using Canon IJ Printer Assistant Tool. 1. Note • If User management settings is enabled...
GX6000 series User Manual
Page 351
... Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows) Message Appears on the Printer's Touch Screen Check the message and take the appropriate action. • Power was still on errors that data or stop before printing is displayed for Error. Use only alphanumeric characters. 351 Message (Support Code) Appears This section describes some errors. Note • A support code (error number) is completed. Message Appears on the Printer's Touch Screen If a message appears on the USB flash drive that may...
... Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows) Message Appears on the Printer's Touch Screen Check the message and take the appropriate action. • Power was still on errors that data or stop before printing is displayed for Error. Use only alphanumeric characters. 351 Message (Support Code) Appears This section describes some errors. Note • A support code (error number) is completed. Message Appears on the Printer's Touch Screen If a message appears on the USB flash drive that may...
GX7000 GX6000 series Getting Started Guide
Page 10
... the printer in the printer may leak. 8 Transporting Your Printer When relocating the printer, check the following. Loading Paper 1 Open the rear tray cover and extend the paper support. 2 Slide the right-hand side paper guide to the Online Manual for details. Refer to the far right. 3 Load several sheets of the ink valve lever is closed. • Please handle with care and ensure the box remains flat and NOT turned...
... the printer in the printer may leak. 8 Transporting Your Printer When relocating the printer, check the following. Loading Paper 1 Open the rear tray cover and extend the paper support. 2 Slide the right-hand side paper guide to the Online Manual for details. Refer to the far right. 3 Load several sheets of the ink valve lever is closed. • Please handle with care and ensure the box remains flat and NOT turned...